Deep Dive
Industry insights from our journalists
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Is OpenAI still the enterprise tech influencer it once was?
Two years after its landmark tool ChatGPT went live, enterprise generative AI vendors are having to work harder to maintain customer enthusiasm.
Lindsey Wilkinson • Dec. 2, 2024 -
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VMware’s first contentious year under Broadcom drives customers to weigh other options
The chipmaker consolidated the ubiquitous virtualization product suite into one big private cloud platform, leaving customers with a difficult business decision.
Matt Ashare • Nov. 26, 2024 -
Photo illustration: Jaap Arriens/Sipa/AP
2 years after ChatGPT’s release, CIOs are more skeptical of generative AI
Since the landmark tool launched, IT leaders have worked to tune out hype, focusing on customized capabilities and narrowing the list of use cases.
Lindsey Wilkinson • Nov. 18, 2024 -
The image by Jerrye & Roy Klotz, M.D. is licensed under CC BY-SA 4.0
CIOs turn to NIST to tackle generative AI’s many risks
Discover's CIO is one of many tech leaders working to limit generative AI missteps by turning to risk management frameworks to get deployment right from the outset.
Lindsey Wilkinson • Updated Sept. 30, 2024 -
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Microsoft, playing the long game, invests billions globally to expand Azure empire
“The pressure is on — this is no longer the experimental phase of the cloud,” Alistair Speirs, director of Azure global infrastructure, said.
Matt Ashare • June 10, 2024 -
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The rise of generative AI: A timeline of triumphs, hiccups and hype
Ahead of the one year anniversary of ChatGPT’s debut, CIO Dive compiled the key generative AI milestones that stamped the technology into the enterprise lexicon.
Lindsey Wilkinson • Updated Nov. 22, 2023 -
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Generative AI’s momentum casts uncertainty over the future of the IT service desk
Experts wonder what role these tier one technologists will play in IT departments moving forward, even if analysts believe fears of imminent job loss are overblown.
Lindsey Wilkinson • Aug. 21, 2023 -
Justin Sullivan via Getty Images
Tech vendor risk raises vetting stakes in wake of SVB crisis
Deposits are safe, but tech startups may no longer have access to venture debt and the lines of credit that helped fuel innovation.
Matt Ashare • March 27, 2023 -
Photo illustration: Shaun Lucas/Industry Dive; Getty Images
Understanding the effects of mass layoffs on the tech sector
Beneath recent layoffs, CIO Dive analysis shows the tech workforce recruiting cycle is normalizing after years of hiring binges.
Roberto Torres • March 16, 2023 -
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As NYC restricts AI in hiring, next steps remain cloudy
Other bills are on the books, but some hope regulation will ultimately force software audits and address algorithm biases.
Brian Eastwood • Oct. 7, 2022 -
Adeline Kon/CIO Dive
What GitHub's Copilot tool reveals about AI's future in software development
AI can take repetitive tasks off a software developer's to-do list. But the transformative effect of these tools hinges on their yet unseen maturity.
Roberto Torres • Sept. 16, 2021 -
Adeline Kon/CIO Dive
How to navigate the IT tension of hybrid work
When Northwestern Mutual employees returned to the office, the technology demand centered on reacclimation and reactivation. The long-term challenge is far more fundamental: solving for hybrid parity.
Roberto Torres • July 19, 2021 -
Adeline Kon/CIO Dive
Inequity, pay disparities and job insecurity: Inside the rise of tech unions
Labor efforts in the space are demystifying the idea that all tech workers have good working conditions.
Katie Malone • June 10, 2021 -
Adeline Kon/CIO Dive
Where hybrid work can’t work
The next phase of hybrid work focuses on the gaps technology struggles to bridge, with a disconnect looming between workers who can operate from home and those who must be on site.
Roberto Torres • April 13, 2021 -
Adeline Kon/CIO Dive
Satellite internet: digital divide solution or 'science experiment'?
SpaceX and Amazon have said the technology can help rural America get online, but opponents say it's unproven and not worthy of federal investment.
Chris Teale • March 30, 2021 -
HR, IT will spend 2021 cleaning up last year's breakneck digital shift
Coming face to face with technology limitations last year starkly clarified priorities for 2021 and beyond, experts said.
Kathryn Moody • Jan. 12, 2021 -
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How far can a $1.4B IT budget go?
The government spends billions on IT every year, but agencies face public shortcomings enterprises can learn from.
Katie Malone • Jan. 12, 2021 -
nappy. (2019). Retrieved from Pexels.
Will remote workers who move be paid less? Not necessarily, employers say
Employers are adopting varying stances on 'pay localization,' as remote employees seek greener pastures.
Ryan Golden • Dec. 16, 2020 -
Illustration assets by Getty; edited by Michelle Rock/Education Dive/CIO Dive
Why 4-year colleges are tapping Amazon to help deliver cloud computing degrees
Amazon Web Services is one of a handful of tech employers, including Google and Microsoft, helping colleges offer credentials in the field.
Natalie Schwartz • Nov. 25, 2020 -
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The emerging wave of procurement and spend-management technology
As historically paperbound processes advance from automation to intelligence, procurement departments must address data and culture change.
Gary Wollenhaupt • Nov. 12, 2020 -
Yujin Kim/CIO Dive
COVID-19 upended technology priorities. Where do businesses go from here?
The pandemic overhauled technology priorities for 2020, accelerating migration, freezing innovation and flattening previously forecast growth. It leaves businesses with little recourse, yet certain technologies are imperative.
Naomi Eide • July 6, 2020 -
Yujin Kim/HR Dive/CIO Dive
How productivity monitoring tools impact compliance and culture
Despite the popularity of remote work, some employers aren't sold on the idea, worried that employees will slack off. Enter: productivity monitoring.
Pamela DeLoatch • June 9, 2020 -
Danielle Ternes/CIO Dive
Who will save the startups?
The runway, or dead space, between VC financing could determine a startup's ability to weather a recession — that, or an offering industry can't resist buying.
Samantha Schwartz • April 28, 2020 -
The other clouds
The $50 billion IaaS market prioritizes the hyperscalers at the very top, neglecting the providers at the bottom, the unnamed others offering alternative cloud solutions.
Naomi Eide • Feb. 13, 2020 -
'Golden bullet' clauses protect CISOs after a breach
A financial cushion will not shield an executive from public scrutiny, but it can alleviate the burden of blame.
Samantha Schwartz • Nov. 18, 2019
