Deep Dive

Industry insights from our journalists

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    Generative AIā€™s momentum casts uncertainty over the future of the IT service desk

    Experts wonder what role these tier one technologists will play in IT departments moving forward, even if analysts believe fears of imminent job loss are overblown.

    Lindsey Wilkinson ā€¢ Aug. 21, 2023
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    Justin Sullivan via Getty Images
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    Tech vendor risk raises vetting stakes in wake of SVB crisis

    Deposits are safe, but tech startups may no longer have access to venture debt and the lines of credit that helped fuel innovation.

    Matt Ashare ā€¢ March 27, 2023
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    Photo illustration: Shaun Lucas/Industry Dive; Getty Images

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    Understanding the effects of mass layoffs on the tech sector

    Beneath recent layoffs, CIO Dive analysis shows the tech workforce recruiting cycle is normalizing after years of hiring binges.

    Roberto Torres ā€¢ March 16, 2023
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    As NYC restricts AI in hiring, next steps remain cloudy

    Other bills are on the books, but some hope regulation will ultimately force software audits and address algorithm biases.

    Brian Eastwood ā€¢ Oct. 7, 2022
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    Adeline Kon/CIO Dive
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    What GitHub's Copilot tool reveals about AI's future in software development

    AI can take repetitive tasks off a software developer's to-do list. But the transformative effect of these tools hinges on their yet unseen maturity.

    Roberto Torres ā€¢ Sept. 16, 2021
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    Adeline Kon/CIO Dive
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    How to navigate the IT tension of hybrid work

    When Northwestern Mutual employees returned to the office, the technology demand centered on reacclimation and reactivation. The long-term challenge is far more fundamental: solving for hybrid parity. 

    Roberto Torres ā€¢ July 19, 2021
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    Adeline Kon/CIO Dive
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    Inequity, pay disparities and job insecurity: Inside the rise of tech unions

    Labor efforts in the space are demystifying the idea that all tech workers have good working conditions.

    Katie Malone ā€¢ June 10, 2021
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    Adeline Kon/CIO Dive
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    Where hybrid work can't work

    The next phase of hybrid work focuses on the gaps technology struggles to bridge, with a disconnect looming between workers who can operate from home and those who must be on site.

    Roberto Torres ā€¢ April 13, 2021
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    Adeline Kon/CIO Dive
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    Satellite internet: digital divide solution or 'science experiment'?

    SpaceX and Amazon have said the technology can help rural America get online, but opponents say it's unproven and not worthy of federal investment.

    Chris Teale ā€¢ March 30, 2021
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    Photo by Thought Catalog on Unsplash
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    HR, IT will spend 2021 cleaning up last year's breakneck digital shift

    Coming face to face with technology limitations last year starkly clarified priorities for 2021 and beyond, experts said.

    Kathryn Moody ā€¢ Jan. 12, 2021
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    Stefani Reynolds / Stringer via Getty Images
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    How far can a $1.4B IT budget go?

    The government spends billions on IT every year, but agencies face public shortcomings enterprises can learn from.

    Katie Malone ā€¢ Jan. 12, 2021
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    nappy. (2019). Retrieved from Pexels.
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    Will remote workers who move be paid less? Not necessarily, employers say

    Employers are adopting varying stances on 'pay localization,' as remote employees seek greener pastures.

    Ryan Golden ā€¢ Dec. 16, 2020
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    Illustration assets by Getty; edited by Michelle Rock/Education Dive/CIO Dive
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    Why 4-year colleges are tapping Amazon to help deliver cloud computing degrees

    Amazon Web Services is one of a handful of tech employers, including Google and Microsoft, helping colleges offer credentials in the field.

    Natalie Schwartz ā€¢ Nov. 25, 2020
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    sestovic via Getty Images
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    The emerging wave of procurement and spend-management technology

    As historically paperbound processes advance from automation to intelligence, procurement departments must address data and culture change.

    Gary Wollenhaupt ā€¢ Nov. 12, 2020
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    Yujin Kim/CIO Dive
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    COVID-19 upended technology priorities. Where do businesses go from here?

    The pandemic overhauled technology priorities for 2020, accelerating migration, freezing innovation and flattening previously forecast growth. It leaves businesses with little recourse, yet certain technologies are imperative.

    Naomi Eide ā€¢ July 6, 2020
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    Yujin Kim/HR Dive/CIO Dive
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    How productivity monitoring tools impact compliance and culture

    Despite the popularity of remote work, some employers aren't sold on the idea, worried that employees will slack off. Enter: productivity monitoring.

    Pamela DeLoatch ā€¢ June 9, 2020
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    Danielle Ternes/CIO Dive
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    Who will save the startups?

    The runway, or dead space, between VC financing could determine a startup's ability to weather a recession — that, or an offering industry can't resist buying.

    Samantha Schwartz ā€¢ April 28, 2020
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    Danielle Ternes for CIO Dive
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    The other clouds

    The $50 billion IaaS market prioritizes the hyperscalers at the very top, neglecting the providers at the bottom, the unnamed others offering alternative cloud solutions.

    Naomi Eide ā€¢ Feb. 13, 2020
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    'Golden bullet' clauses protect CISOs after a breach

    A financial cushion will not shield an executive from public scrutiny, but it can alleviate the burden of blame.

    Samantha Schwartz ā€¢ Nov. 18, 2019
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    Yujin Kim for CIO Dive.
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    M&A playbook: How to prepare for the cost, staff and tech hurdles

    Relying on staff engagement, a clear notion of the business concept and a thoughtful approach to redundancies can increase the odds of M&A success.

    Roberto Torres ā€¢ Nov. 14, 2019
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    Danielle Ternes for CIO Dive
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    What industry gets wrong about cyber insurance

    Despite common perception, recovery from a cyber event — such as paying a ransom — cannot be decided by a carrier.

    Samantha Schwartz ā€¢ Oct. 31, 2019
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    Danielle Ternes for CIO Dive
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    The forgotten ones: Ransomware preys on the resource-poor

    When Brookside Medical Center was hit with ransomware, it refused to pay. The practice was forced to shutter. 

    Samantha Schwartz ā€¢ Oct. 17, 2019
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    Photo by Jopwell from Pexels
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    Why grocers are looking outside the industry for executive talent

    As challenges mount, an insular industry has started recruiting technology management from other channels. Should they extend their efforts across the C-suite?

    Lauren Manning ā€¢ Oct. 16, 2019
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    Tony Webster/Flickr
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    Tech giants and 2-year colleges are teaming up to teach in-demand skills

    Amazon, Facebook and Google are among the companies helping institutions craft curriculum, but some worry such programs can be limiting.

    Kelly Field ā€¢ Sept. 9, 2019

  • A great talent drought awaits tech as valued skills shift

    Could a debilitating shortage of talent await the tech industry? There are signs a drought is already here.

    Roberto Torres ā€¢ Aug. 16, 2019