Deep Dive
Industry insights from our journalists
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HR, IT will spend 2021 cleaning up last year's breakneck digital shift
Coming face to face with technology limitations last year starkly clarified priorities for 2021 and beyond, experts said.
Kathryn Moody • Jan. 12, 2021 -
How far can a $1.4B IT budget go?
The government spends billions on IT every year, but agencies face public shortcomings enterprises can learn from.
Katie Malone • Jan. 12, 2021 -
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Will remote workers who move be paid less? Not necessarily, employers say
Employers are adopting varying stances on 'pay localization,' as remote employees seek greener pastures.
Ryan Golden • Dec. 16, 2020 -
Why 4-year colleges are tapping Amazon to help deliver cloud computing degrees
Amazon Web Services is one of a handful of tech employers, including Google and Microsoft, helping colleges offer credentials in the field.
Natalie Schwartz • Nov. 25, 2020 -
The emerging wave of procurement and spend-management technology
As historically paperbound processes advance from automation to intelligence, procurement departments must address data and culture change.
Gary Wollenhaupt • Nov. 12, 2020 -
COVID-19 upended technology priorities. Where do businesses go from here?
The pandemic overhauled technology priorities for 2020, accelerating migration, freezing innovation and flattening previously forecast growth. It leaves businesses with little recourse, yet certain technologies are imperative.
Naomi Eide • July 06, 2020 -
How productivity monitoring tools impact compliance and culture
Despite the popularity of remote work, some employers aren't sold on the idea, worried that employees will slack off. Enter: productivity monitoring.
Pamela DeLoatch • June 09, 2020 -
Who will save the startups?
The runway, or dead space, between VC financing could determine a startup's ability to weather a recession — that, or an offering industry can't resist buying.
Samantha Schwartz • April 28, 2020 -
The other clouds
The $50 billion IaaS market prioritizes the hyperscalers at the very top, neglecting the providers at the bottom, the unnamed others offering alternative cloud solutions.
Naomi Eide • Feb. 13, 2020 -
'Golden bullet' clauses protect CISOs after a breach
A financial cushion will not shield an executive from public scrutiny, but it can alleviate the burden of blame.
Samantha Schwartz • Nov. 18, 2019 -
M&A playbook: How to prepare for the cost, staff and tech hurdles
Relying on staff engagement, a clear notion of the business concept and a thoughtful approach to redundancies can increase the odds of M&A success.
Roberto Torres • Nov. 14, 2019 -
What industry gets wrong about cyber insurance
Despite common perception, recovery from a cyber event — such as paying a ransom — cannot be decided by a carrier.
Samantha Schwartz • Oct. 31, 2019 -
The forgotten ones: Ransomware preys on the resource-poor
When Brookside Medical Center was hit with ransomware, it refused to pay. The practice was forced to shutter.
Samantha Schwartz • Oct. 17, 2019 -
Why grocers are looking outside the industry for executive talent
As challenges mount, an insular industry has started recruiting technology management from other channels. Should they extend their efforts across the C-suite?
Lauren Stine • Oct. 16, 2019 -
Tech giants and 2-year colleges are teaming up to teach in-demand skills
Amazon, Facebook and Google are among the companies helping institutions craft curriculum, but some worry such programs can be limiting.
Kelly Field • Sept. 09, 2019 -
A great talent drought awaits tech as valued skills shift
Could a debilitating shortage of talent await the tech industry? There are signs a drought is already here.
Roberto Torres • Aug. 16, 2019 -
Micron takes on smart manufacturing to fuel memory-hungry sectors
In the early 2000s, Micron's customers were PC-centric. But smartphones, internet of things devices at the edge, cloud computing and data centers are pushing the limits of memory technology.
Naomi Eide • July 16, 2019 -
Welcome to the drive-thru, AI will take your order
McDonald's and Sonic Drive-In are among the fast food chains testing voice-automation and AI as part of a push to modernize the drive-thru.
Julie Littman • July 08, 2019 -
Checking for vitals: Inside the Quest Diagnostics, LabCorp supply chain breach
The intrusion happened inside the American Medical Collection Agency, but responsibility is shared through its partner ecosystem.
Samantha Schwartz • June 06, 2019 -
Data is important, but insights drive restaurant growth
To remain competitive in a digital market, operators must walk the tightrope of processing as much diner data as possible without ceding control to third parties or alienating customers.
Emma Liem Beckett • May 31, 2019 -
Where data privacy is law
Nevada's extension to an existing law for data collection security is set to go into effect on Oct. 1 but has a narrower scope than the CCPA.
Taylor McKnight and Samantha Schwartz • May 30, 2019 -
The not-yet United States of data privacy, 1 year after GDPR
Fewer than 20 states have a data privacy bill in the works, with many taking their last breaths in committee, dying before making it to the governors' desks.
Samantha Schwartz • May 22, 2019 -
Pharma, late to digital game, rushes to catch up
In the last two years, six of the largest pharmas appointed chief digital or information officers to top management for the first time, a signal of growing industry interest in revamping how it does business.
Ned Pagliarulo • May 15, 2019 -
Microsoft overcame its bad reputation, can Facebook do the same?
The reputation of Bill Gates and Microsoft today bears little resemblance to what it was in the '90s but Facebook is having a harder time.
Samantha Schwartz • April 24, 2019 -
It's not just McDonald's — restaurant CIOs are hungry for tech
"It's hard to look cool if you've got a pager that was from the 1980s still in use," said the founder of Aaron Allen & Associates.
Samantha Schwartz • April 11, 2019