Software
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CIO Dive's business technology predictions for 2020
In 2020, CIOs will spend their days using data to maximize the efficiency of their workforce, as cyberattacks and fierce competition loom large.
By Samantha Ann Schwartz , Roberto Torres , Naomi Eide • Jan. 13, 2020 -
Microsoft tailors collaboration tools to underserved front-line workers
At Mattress Firm, with 2,500 locations in the U.S., the shift to Microsoft Teams responded to an organic adoption of communication platforms from front-line employees, said Jon Sider, CIO at Mattress Firm.
By Roberto Torres • Jan. 10, 2020 -
Collaboration's turn to the cloud forces vendors to play nice
By 2016, on-premise solutions captured less than half of the market spend.
By Samantha Ann Schwartz • Jan. 09, 2020 -
5 SaaS trends for 2020
Customer demands are forcing vendors to interoperate, creating hubs for multichannel experiences.
By Samantha Ann Schwartz , Roberto Torres • Jan. 08, 2020 -
CIO Dive's Top Trends of 2019
Tie a bow on it, uncork the champagne and take a deep breath: say goodbye to 2019.
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CIO Dive's Top News of 2019
The world of business technology is nonstop and the Top News of 2019 honors the constant churn.
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Microsoft: 73% of companies turn to 'tech intensity' to shape digital success
Regardless of the industry, organizations see value in becoming technology companies, a trend Microsoft identifies as an opportunity.
By Roberto Torres • Dec. 20, 2019 -
9 cutting-edge technology startups to watch in 2020
Especially in the case of AI startups, the ultimate path to startup growth could lie behind an acquisition from some of the leading names in tech.
By Roberto Torres • Dec. 19, 2019 -
Dive Awards
Disruptor of the Year: VMware
VMware retooled its central platform, vSphere, to become Kubernetes-native, a technology that is reshaping the way industries use cloud computing by enabling multicloud strategies.
By Roberto Torres • Dec. 09, 2019 -
NFL, AWS to use player digital twins to model scenarios and combat injury
Digital twins are also cropping up in the back office, where companies can use the technology to map the enterprise technology stack, visualizing the network and other moving parts of the business.
By Naomi Eide • Dec. 06, 2019 -
Q&A'The Unicorn Project' turns DevOps into a rebellion
CIO Dive spoke with author Gene Kim about the sequel to the "The Phoenix Project," which tackles DevOps from the developer's perspective.
By Naomi Eide • Nov. 26, 2019 -
Southwest Airlines plugs accessibility into customer service with Salesforce
The airline's leaders see the move to an accessible tool set as an investment in customer satisfaction.
By Roberto Torres • Nov. 22, 2019 -
Meet the co-bots: How tech is aiding Whirlpool Corp. employees, not ousting them
The company has worked to find the right balance of tech and process to keep staff ahead of digitization — while still prioritizing product quality.
By Riia O'Donnell • Nov. 19, 2019 -
Mirantis' Docker Enterprise acquisition a lifeline as industry shifts to Kubernetes
For Docker fans, it's the end of an era. Industry is retooling, standardizing on container technology and orchestration on Kubernetes.
By Naomi Eide • Nov. 14, 2019 -
Companies edging out rank-and-file staff in digital transformation efforts
On their way to digital maturity, companies are called to keep employees in focus while disruptive changes unfold.
By Roberto Torres • Nov. 06, 2019 -
Gartner's strategic tech trends for 2020: Part 2, computing moves to the edge
AI-based systems are becoming smarter, giving rise to autonomy. Hardware is shrinking, pushing computing to the edge. And the ever-hyped blockchain is finding "practical" applications.
By Naomi Eide • Nov. 05, 2019 -
5 key Forrester predictions for the future of software development
Market consolidation, service mesh and the rise of AI testing will drive the industry forward in 2020 and beyond.
By Roberto Torres • Nov. 04, 2019 -
Wyndham Destinations deployed Salesforce to go digital. Now it really wants the full ROI
CIO Brad Dettmer said the timeshare staple plans to use the software platform to build applications and expand its data analytics strategy.
By Roberto Torres • Oct. 28, 2019 -
6 predictions from Gartner could reshape C-suite priorities
By 2023, the analyst firm sees "augmented humans" becoming a ubiquitous part of the workforce. It's one of many changes set to reshape industry in the coming years.
By Roberto Torres • Oct. 25, 2019 -
Rent the Runway shouldered the blame when a software bug hampered delivery
Rather than point fingers and push "blame" on the third party the company called it a "software issue internally," said CEO Jennifer Hyman.
By Naomi Eide • Oct. 25, 2019 -
Opinion3 ways to drive a customer-first engineering team
When push comes to shove, many executives fall short in creating actionable short-term goals and broader culture standards that align with a customer-first vision.
By Hector Aguilar • Oct. 24, 2019 -
What does a 130-year-old company do to fix a modern-day communications problem?
It's a common problem: Legacy companies are fighting to remain competitive in a modern world. Yamaha found its solution with global cloud communications and collaboration software.
By Deborah Barrington • Oct. 23, 2019 -
2020 IT spending priorities — and the traps a cloud shift creates
Spending trends coalesce with a shift in how companies manage technology budgets, transitioning from CapEx to OpEx in the "as a Service" era. But the pivot is not seamless.
By Naomi Eide • Oct. 21, 2019 -
Startup in a box: 5 services helping businesses hit the ground running
From accounting to communications to project management, here are the tools founders, executives and consultants say are mission-critical.
By Roberto Torres • Oct. 16, 2019 -
Slack hits 12M daily active users, on the heels of Microsoft Teams
The collaboration platform also announced its users rack up an average of 5 billion actions weekly, including messaging, searching, uploading and commenting on files.
By Samantha Ann Schwartz • Oct. 11, 2019
