Software

What security needs to know before diving into SaaS contracts

If employees don't engage with security red flags, the agreement fails to address the underlying issue: an application outside of a company's risk appetite.

By Samantha Ann Schwartz • Sept. 18, 2020

Inside Northern Trust's $2.5B tech investment

"We see a huge amount of fairly inefficient [processes], especially when you compare it to our personal lives where we are logging into apps and moving money instantaneously," said one executive. 

By Suman Bhattacharyya • Sept. 09, 2020

Opinion

How to build a citizen developer program

Using citizen developers and low- and no-code tools, companies can more quickly develop applications that address specific business needs without significantly expanding their IT budget.

By Karen Renner • Sept. 01, 2020

Rising demand for data-focused programming languages puts CIOs in talent bind

CIOs are challenged to fill talent gaps in a constrained labor market while cost-cutting pressures mount.

By Roberto Torres • Sept. 01, 2020

Zoom adapts to pandemic challenges, remote work with internal processes revamp, CIO says

The growth the platform experienced in the spring amplified the platform's "responsibility" to global enterprises, said Harry Moseley, during a virtual event.

By Samantha Ann Schwartz • Aug. 24, 2020

Desk phones flirted with extinction, but evolving interfaces keep them relevant

With the pandemic, vendors are exploring how they can change a phone's interface for their customers. The question has become, what kind of devices "deserve a spot" on someone's desk at home. 

By Samantha Ann Schwartz • Aug. 18, 2020

With virtual meeting burnout, can companies be remote forever?

CIOs are choosing tools that make employees productive and uphold company culture in a dispersed workforce.

By Samantha Ann Schwartz • Aug. 06, 2020

Microsoft Teams scales to 20K meeting participants

The company is capping interactive meetings at 1,000 participants, adding a "view only" option for large calls. 

By Samantha Ann Schwartz • Aug. 03, 2020

Building your own SaaS billing system not for the faint of heart

A system that grows as your services and pricing become more complex will be far costlier and take longer than you expect, a consultant says.

By Robert Freedman • July 31, 2020

Opinion

How engineering leaders can enable high-performing, connected remote teams

Hector Aguilar, president of technology at Okta, offers insights about how he is keeping his team connected, engaged and empowered while working remotely. 

By Hector Aguilar • July 27, 2020

PwC: Tech M&A deal value fell to lowest level since 2016

But the pandemic will continue to press companies toward innovation, and by 2024 three-quarters of companies will move their use of AI away from the pilot stage and toward operationalization.

By Roberto Torres • July 24, 2020

Slack's EU antitrust complaint against Microsoft exposes market wounds

Slack is asking European Union authorities for a "level playing field" and to "referee" Microsoft's return to "past behavior," Slack's general counsel says.

By Samantha Ann Schwartz • July 23, 2020

Zoom's hardware push makes it an at-home fixture

As companies are adjusting their IT spend in real time, all cloud-based communication platforms-turned-hardware solutions have to prove their value during a recession.

By Samantha Ann Schwartz • July 17, 2020

Microsoft Teams fights meeting fatigue, seats employees in virtual conference room

Together Mode uses AI segmentation to place meeting participants in a single location, such as a conference room, classroom or cafe.

By Samantha Ann Schwartz • July 08, 2020

Slack vs. Teams: What will stick after COVID-19?

CIOs didn't have time to perform bake-offs between productivity tools. As a result, departments will cease adopting different solutions based on preference. 

By Samantha Ann Schwartz • July 08, 2020

The new software priorities of 2020

A reckoning on how to quickly provide value to customers placed software budgets under scrutiny.

By Roberto Torres • July 06, 2020

NetApp investing in go-to-market engine despite uncertainty

The cloud data services company is reallocating its resources to bolster its sales ranks and grow market share. 

By Robert Freedman • July 02, 2020

AWS dips into no-code. Can it reach critical mass?

The company hopes the new product will give mid-management users an avenue to build apps quickly. But the solution lacks heft and must overcome usability hurdles as it enters a maturing space, analysts say.

By Roberto Torres • June 29, 2020

First came communication platform adoption. Now it's time for strategy

Between technology vision and employee demand, CIOs are confronted with a new challenge: preserving employee well-being. 

By Samantha Ann Schwartz • June 26, 2020

Slack Connect opens channel-based communication to outside companies

The function is "designed to replace email," as it extends the platform's primary internal use cases outside of a business.

By Samantha Ann Schwartz • June 24, 2020

Following scrutiny, Zoom offers end-to-end encryption to all users

Because E2EE disables some functions of the platform, users can "toggle" the feature on and off depending on their meeting, CEO Eric Yuan said.

By Samantha Ann Schwartz • June 18, 2020

Pandemic increased automation appetite, but adoption hurdles await

For its next act, automation technology needs to prove it can help businesses quickly and sustainably adapt to sudden market changes.

By Roberto Torres • June 10, 2020

3 technology cost management tips

Hope emerges but a recession requires eagle-eye audits and justification of technology use.

By Naomi Eide • June 10, 2020

Developers are working at 4 a.m. — what could go wrong?

Off-hour development could result in misconfigurations, especially if developers are trying to balance watching their children and constant instant messaging alerts.

By Samantha Ann Schwartz • June 08, 2020

Sponsored by Flux7, an NTT DATA Company

Increasing agility and efficiency with IT Process Automation

Automation helps drive efficiency, deliver value faster, and solve IT and business workflow challenges. Here are four core areas to automate your IT processes.