Software

For the post-pandemic world, put extra cash in IT

Investing in the technology that powers improved modeling and spend management can provide a competitive edge, finance pros say. 

By Ted Knutson • Jan. 10, 2021

Slack sinks on first workday of 2021. How should IT respond?

Slack's hours-long crash on the first Monday of 2021 puts the spotlight on outage preparedness.

By Roberto Torres • Jan. 04, 2021

Explore the Trendline➔

Trendline

Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

3 strategies that sped up Freddie Mac's software delivery

Equipping bigger swaths of the company with tech tools helps Freddie Mac deliver faster, said EVP and CIO Frank Nazzaro.

By Roberto Torres • Dec. 14, 2020

Sponsored by AppDynamics

3 network problems every business faces when going remote

A remote workforce is bound to have it's IT challenges. Fortunately, ready solutions exist.

By Wei Li • Dec. 14, 2020

Slack plans workflow, conversation integration

With companies rethinking their physical headquarters, Slack aims to act as connective tissue between the automated and the conversational.

By Roberto Torres • Dec. 11, 2020

Dive Awards

Company of the Year: Zoom

In 2020, Zoom became a verb. With that attention came scrutiny, requiring strong leadership, innovation and a pivot toward what's next. 

By Samantha Schwartz • Dec. 09, 2020

Line of business workers, IT department at odds over digital project speed

As digital pressure grows, business and tech worlds are inching closer together, with the CIO as a navigator who can reach into both realms.

By Roberto Torres • Dec. 07, 2020

Can 'Slackforce' deliver on its cross-enterprise appeal?

Salesforce paid a premium for Slack, which signals potential for more value and expanded integration.

Slack's roadmap to enterprise scale post acquisition

Salesforce can throw its enterprise-grade weight behind Slack. Can expanded capabilities and a rabid user base make the case among IT decision makers?

By Roberto Torres • Dec. 03, 2020

Rise of the megavendor: Acquisition dominates business SaaS decisions

Software integration benefits businesses looking to streamline offerings, but bigger vendors aren't always better.

By Katie Malone • Dec. 02, 2020

What the $27.7B Salesforce, Slack deal means for the enterprise

The move is set to bring about wide-ranging implications for enterprise software, tying together disparate parts of the organizations through SaaS in the process.

By Roberto Torres • Dec. 01, 2020

VMware edges into blockchain. Will enterprises bite?

Customers on the fence about selecting a blockchain vendor — or deploying the technology altogether — will look to operating use cases as a bellwether.

By Roberto Torres • Nov. 20, 2020

Deep Dive

The emerging wave of procurement and spend-management technology

As historically paperbound processes advance from automation to intelligence, procurement departments must address data and culture change.

By Gary Wollenhaupt • Nov. 12, 2020

Slack can track employee usage for bosses craving efficiency data

Data drives decision-making, and the remote work shift has increased interest in metrics related to productivity and engagement.

By Roberto Torres • Nov. 04, 2020

Zoom, live captions and what it all means for workplace accessibility

Otter.ai launched a live meeting caption capability on Zoom, a step welcomed by accessibility experts. A more holistic accessibility approach is needed in the workplace.

By Roberto Torres • Nov. 03, 2020

SaaS titans dictate the future of apps. Where do small companies fit?

For companies working to lead the next era of app development, a Gartner analyst recommends taking lessons from household names.

By Katie Malone • Oct. 21, 2020

How CIOs can help companies evolve amid disruption

CIOs need to respond to post-pandemic pressures by helping organizations become resilient and agile, Gartner says.

By Roberto Torres • Oct. 19, 2020

SaaS to generate $105B this year — but new models are taking root

The software as a service model is expected to grow by 12% annually. Infrastructure and platform as a service models are expected to grow faster.

By Robert Freedman • Oct. 16, 2020

Nationwide uses agile to scale AI, shorten delivery time

The insurer built an analytics product for commercial auto insurance and learned a key lesson: shifting methodologies led to faster business value.

By Roberto Torres • Oct. 07, 2020

Sponsored by OutSystems

A modern approach to application development helps Humana adapt and thrive in the new normal

The days when a website and mobile app were all it took to provide an outstanding ​customer experience are over. Learn what's next.

By Bruce Buttles, Digital Channels Director at Humana • Oct. 05, 2020

What security needs to know before diving into SaaS contracts

If employees don't engage with security red flags, the agreement fails to address the underlying issue: an application outside of a company's risk appetite.

By Samantha Schwartz • Sept. 18, 2020

Inside Northern Trust's $2.5B tech investment

"We see a huge amount of fairly inefficient [processes], especially when you compare it to our personal lives where we are logging into apps and moving money instantaneously," said one executive. 

By Suman Bhattacharyya • Sept. 09, 2020

Opinion

How to build a citizen developer program

Using citizen developers and low- and no-code tools, companies can more quickly develop applications that address specific business needs without significantly expanding their IT budget.

By Karen Renner • Sept. 01, 2020

Rising demand for data-focused programming languages puts CIOs in talent bind

CIOs are challenged to fill talent gaps in a constrained labor market while cost-cutting pressures mount.

By Roberto Torres • Sept. 01, 2020

Zoom adapts to pandemic challenges, remote work with internal processes revamp, CIO says

The growth the platform experienced in the spring amplified the platform's "responsibility" to global enterprises, said Harry Moseley, during a virtual event.

By Samantha Schwartz • Aug. 24, 2020