Software


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    CrowdStrike disruption direct losses to reach $5.4B for Fortune 500, study finds

    Cyber insurance will cover only about 10% to 20% of losses, according to a report from Parametrix.

    By David Jones • July 25, 2024
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    IBM sees software sales soar as tech spend stabilizes

    The acquisition of Apptio and Software AG’s StreamSets and webMethods hybrid cloud solutions helped drive the gains, CFO James Kavanaugh said Thursday.

    By July 25, 2024
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    Trendline

    Digital transformation

    Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

    By CIO Dive staff
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    American Airlines credits IT teams with quick recovery from CrowdStrike disruption

    “Within an hour of the outage, we assembled the right operating teams and IT experts to develop and execute a plan to get our systems back online,” COO David Seymour said Thursday.

    By July 25, 2024
  • The SAP logo is displayed at the 2018 CeBIT technology trade fair on June 12, 2018 in Hanover, Germany.
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    SAP bets on enterprise architecture skills to boost cloud ERP migration

    “The hiring machine is on,” CEO Christian Klein said, as the ERP giant promised each RISE with SAP customer a dedicated technical migration assistant.

    By July 24, 2024
  • CrowdStrike booth at Black Hat USA 2023 in Las Vegas.
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    Matt Kapko/CIO Dive
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    CrowdStrike says flawed update was live for 78 minutes

    Though CrowdStrike pulled the update, companies across sectors were already dealing with cascading consequences that required manual remediations.

    By Matt Kapko • July 23, 2024
  • A massive IT outage stranded Delta Air Lines passengers at the Detroit Metropolitan Wayne County Airport on July 20.
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    CrowdStrike, Microsoft scramble to contain fallout from global IT outage

    Cybersecurity and IT experts said users are having major difficulties in recovery efforts, despite workarounds and guidance the vendors released.

    By David Jones • July 22, 2024
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    Top takeaways from the CrowdStrike outage for IT teams

    "This may be the biggest stress test that I've ever seen for direct, first-line IT support teams," Gartner's Jon Amato said. 

    By Updated July 23, 2024
  • A family stands at a Delta Air Lines ticketing counter trying to rebook a flight after a CrowdStrike software update caused thousands of cancelations.
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    Delta’s CrowdStrike recovery stymied by crew-tracking systems failure

    The carrier lagged behind other airlines in its efforts to restore operations, canceling thousands of flights over the weekend.

    By July 22, 2024
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    Widespread adoption still elusive for generative AI tools in ERP

    Executives are grappling with pending software updates and the technology’s relative novelty.

    By July 22, 2024
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    AI budgets poised to surge in 2025

    One in 3 enterprises plan to invest at least $10 million in AI next year, according to EY.

    By Alexei Alexis • July 17, 2024
  • A general view of the headquarters of SAP AG, Germany's largest software company on January 8, 2013 in Walldorf, Germany.
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    SAP soups up cloud migration package with expense tracking and sales tools

    The enterprise software provider added Sales Cloud and Concur Expense to the GROW with SAP migration incentive program Monday.

    By July 15, 2024
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    Laurence Dutton

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    Sponsored by Payrix

    PCI 4.0 is here. Is your software company ready?

    No matter how you slice it, PCI is mandatory. Learn how to set your software company (and your customers) up for success.

    July 15, 2024
  • A sign is seen at the Microsoft headquarters on July 3, 2024 in Redmond, Washington.
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    Microsoft brokers deal with European cloud lobby, dodges EU antitrust probe

    The cloud and software giant has nine months to resolve software licensing issues and roll out an Azure integration solution under the agreement terms.

    By July 10, 2024
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    Tech unemployment rose to nearly 4-year high in June

    A CompTIA analysis of official data shows IT unemployment reached 3.7% among technology professions, in line with a national upward trend.

    By July 8, 2024
  • SAP SE enterprise software development company building in Frankfurt, Germany on February 08, 2024.
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    Enterprises near migration bottleneck as SAP deadlines approach

    More than half of the ERP giant’s customers risk running out of maintenance support by 2027, according to an analysis by Basis CTO David Lees.

    By July 8, 2024
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    AI to take starring role in the C-suite of the future

    Executive appointments focused on AI reflect an intention to invest in the technology, West Monroe’s Casey Foss said.

    By July 2, 2024
  • Panelists talk about the need for alliances between employers and educators at the AWS Summit in Washington, D.C. on June 27, 2024.
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    Lindsey Wilkinson/CIO Dive
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    Employers, educators team up to bridge critical tech skills gaps

    Businesses can help build a broader talent pipeline by providing internships and apprenticeships, giving students the chance to grow their skills on the job.

    By July 1, 2024
  • Microsoft President and Vice Chair Brad Smith speaks April 12, 2023, at the Semafor World Economy Summit in Washington D.C.
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    Microsoft alerts additional customers of state-linked threat group attacks

    The company told customers the Midnight Blizzard attacks disclosed in January were more widespread than previously known.

    By David Jones • July 1, 2024
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    Opinion

    CIOs must address the IT skills gap — now

    Tech chiefs must help their companies craft a meaningful IT employment value proposition to meet staffing goals.

    By Mbula Schoen • June 27, 2024
  • Attendees walk around the Walter E. Washington Convention Center in Washington, D.C during an AWS Summit on June 26-27, 2024.
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    Lindsey Wilkinson/CIO Dive
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    AWS joins Microsoft, Google Cloud in open-source push for finance tech

    The Fintech Open Source Foundation also added chipmaker Intel, infrastructure provider DTCC and four other companies to its alliance of banks and tech providers.

    By June 27, 2024
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    Employers favor AI talent with master’s degrees

    Three-quarters of employers seek AI savvy candidates with graduate-level credentials, according to a review of job posts by National University.

    By June 27, 2024
  • The Microsoft logo is illuminated on a wall during a Microsoft launch event to introduce the new Microsoft Surface laptop and Windows 10 S operating system, May 2, 2017 in New York City.
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    Microsoft runs afoul of EU antitrust rules, authorities say

    Although the software company decoupled Teams from its SaaS-based productivity suite, the European Commission deemed the move insufficient to restore competition.

    By June 25, 2024
  • Signage is displayed outside the Broadcom offices on June 7, 2018 in San Jose, California.
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    VMware doubles down on private cloud, pushes back against post-Broadcom flak

    After a portfolio reassessment, the software company narrowed its focus to “the minimal critical products” confined to a “single, consistent platform,” VMware VP Prashanth Shenoy said.

    By June 25, 2024
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    What CIOs can learn from the first 30 days of an AI copilot trial

    Tech leaders can gain critical information to help support wider adoption plans.

    By Jen A. Miller • June 24, 2024
  • A hockey player scores a goal while another attempts to block while a crowd watches in the background.
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    Sam Navarro/USA TODAY/Reuters

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    How the NHL modernized its draft app in the cloud

    “We didn’t copy one single bit of code,” the league’s SVP of Technology Grant Nodine said. “We reimagined the database, too.”

    By Updated June 25, 2024