Software

VMware edges into blockchain. Will enterprises bite?

Customers on the fence about selecting a blockchain vendor — or deploying the technology altogether — will look to operating use cases as a bellwether.

By Roberto Torres • Nov. 20, 2020

Deep Dive

The emerging wave of procurement and spend-management technology

As historically paperbound processes advance from automation to intelligence, procurement departments must address data and culture change.

By Gary Wollenhaupt • Nov. 12, 2020

Explore the Trendline➔

Trendline

'As a service' models in technology

As a service technology models have become, and will remain, the standard in enterprise technology. What's left is understanding how the technology fits into enterprise budgets and determining what tools organizations will prioritize. 

By CIO Dive staff

Slack can track employee usage for bosses craving efficiency data

Data drives decision-making, and the remote work shift has increased interest in metrics related to productivity and engagement.

By Roberto Torres • Nov. 04, 2020

Zoom, live captions and what it all means for workplace accessibility

Otter.ai launched a live meeting caption capability on Zoom, a step welcomed by accessibility experts. A more holistic accessibility approach is needed in the workplace.

By Roberto Torres • Nov. 03, 2020

SaaS titans dictate the future of apps. Where do small companies fit?

For companies working to lead the next era of app development, a Gartner analyst recommends taking lessons from household names.

By Katie Malone • Oct. 21, 2020

How CIOs can help companies evolve amid disruption

CIOs need to respond to post-pandemic pressures by helping organizations become resilient and agile, Gartner says.

By Roberto Torres • Oct. 19, 2020

SaaS to generate $105B this year — but new models are taking root

The software as a service model is expected to grow by 12% annually. Infrastructure and platform as a service models are expected to grow faster.

By Robert Freedman • Oct. 16, 2020

Nationwide uses agile to scale AI, shorten delivery time

The insurer built an analytics product for commercial auto insurance and learned a key lesson: shifting methodologies led to faster business value.

By Roberto Torres • Oct. 07, 2020

Sponsored by OutSystems

A modern approach to application development helps Humana adapt and thrive in the new normal

The days when a website and mobile app were all it took to provide an outstanding ​customer experience are over. Learn what's next.

By Bruce Buttles, Digital Channels Director at Humana • Oct. 05, 2020

What security needs to know before diving into SaaS contracts

If employees don't engage with security red flags, the agreement fails to address the underlying issue: an application outside of a company's risk appetite.

By Samantha Ann Schwartz • Sept. 18, 2020

Inside Northern Trust's $2.5B tech investment

"We see a huge amount of fairly inefficient [processes], especially when you compare it to our personal lives where we are logging into apps and moving money instantaneously," said one executive. 

By Suman Bhattacharyya • Sept. 09, 2020

Opinion

How to build a citizen developer program

Using citizen developers and low- and no-code tools, companies can more quickly develop applications that address specific business needs without significantly expanding their IT budget.

By Karen Renner • Sept. 01, 2020

Rising demand for data-focused programming languages puts CIOs in talent bind

CIOs are challenged to fill talent gaps in a constrained labor market while cost-cutting pressures mount.

By Roberto Torres • Sept. 01, 2020

Zoom adapts to pandemic challenges, remote work with internal processes revamp, CIO says

The growth the platform experienced in the spring amplified the platform's "responsibility" to global enterprises, said Harry Moseley, during a virtual event.

By Samantha Ann Schwartz • Aug. 24, 2020

Desk phones flirted with extinction, but evolving interfaces keep them relevant

With the pandemic, vendors are exploring how they can change a phone's interface for their customers. The question has become, what kind of devices "deserve a spot" on someone's desk at home. 

By Samantha Ann Schwartz • Aug. 18, 2020

With virtual meeting burnout, can companies be remote forever?

CIOs are choosing tools that make employees productive and uphold company culture in a dispersed workforce.

By Samantha Ann Schwartz • Aug. 06, 2020

Microsoft Teams scales to 20K meeting participants

The company is capping interactive meetings at 1,000 participants, adding a "view only" option for large calls. 

By Samantha Ann Schwartz • Aug. 03, 2020

Building your own SaaS billing system not for the faint of heart

A system that grows as your services and pricing become more complex will be far costlier and take longer than you expect, a consultant says.

By Robert Freedman • July 31, 2020

Opinion

How engineering leaders can enable high-performing, connected remote teams

Hector Aguilar, president of technology at Okta, offers insights about how he is keeping his team connected, engaged and empowered while working remotely. 

By Hector Aguilar • July 27, 2020

PwC: Tech M&A deal value fell to lowest level since 2016

But the pandemic will continue to press companies toward innovation, and by 2024 three-quarters of companies will move their use of AI away from the pilot stage and toward operationalization.

By Roberto Torres • July 24, 2020

Slack's EU antitrust complaint against Microsoft exposes market wounds

Slack is asking European Union authorities for a "level playing field" and to "referee" Microsoft's return to "past behavior," Slack's general counsel says.

By Samantha Ann Schwartz • July 23, 2020

Zoom's hardware push makes it an at-home fixture

As companies are adjusting their IT spend in real time, all cloud-based communication platforms-turned-hardware solutions have to prove their value during a recession.

By Samantha Ann Schwartz • July 17, 2020

Microsoft Teams fights meeting fatigue, seats employees in virtual conference room

Together Mode uses AI segmentation to place meeting participants in a single location, such as a conference room, classroom or cafe.

By Samantha Ann Schwartz • July 08, 2020

Slack vs. Teams: What will stick after COVID-19?

CIOs didn't have time to perform bake-offs between productivity tools. As a result, departments will cease adopting different solutions based on preference. 

By Samantha Ann Schwartz • July 08, 2020

The new software priorities of 2020

A reckoning on how to quickly provide value to customers placed software budgets under scrutiny.

By Roberto Torres • July 06, 2020