Software

Sponsored by Flux7, an NTT DATA Company

Increasing agility and efficiency with IT Process Automation

Automation helps drive efficiency, deliver value faster, and solve IT and business workflow challenges. Here are four core areas to automate your IT processes.

Managers, site reliability specialists the top-earning software roles

Engineering talent pool continues to have diversity gaps, even as industries clamor for more tech talent.

By Roberto Torres • June 01, 2020

Distributed software engineering teams lean on classic tools: collaboration and agile

Building software in quick bursts with constant communication, leaders help their teams sustain their pace of work.

By Roberto Torres • May 29, 2020

Sponsored by Quick Base

3 ways CIOs can utilize low-code platforms to adapt to the 'new normal'

Learn more about how low-code can enable your business in this new normal while allowing you to reach your digital transformation goals. 

By Jay Jamison, chief product and technology officer, Quick Base • May 26, 2020

Sponsored by Bold360

CX in the time of social distancing: 4 ways self-service can help

It's time to drastically reimagine how we engage with customers in this new COVID-19 reality. Self-service is one tactic contact centers can utilize.

Zoom security issues place spotlight on other video platforms' privacy troubles

On Tuesday Cisco issued a clarification regarding its Webex privacy policy. 

By Samantha Ann Schwartz • May 13, 2020

Microsoft creates way out of reply-all black hole

An Office 365 filter will kick in once it detects 10 reply-all emails hitting 5,000 or more inboxes within an hour. After the threshold is met, it will block the thread for the next four hours. 

By Roberto Torres • May 12, 2020

3 tech leaders on using tools to support pivot to remote

Managers relied on overcommunication and planning to adapt to the new normal, using tech platforms like videoconferencing tools to support their operations and staff.

By Roberto Torres • May 11, 2020

Customer support, accounting drive SMB software spend amid pandemic

For these businesses, an IT backbone will become crucial for long term survival as they respond to changes in demand. 

By Roberto Torres • May 07, 2020

Hasty Office 365 deployments wrought with security configuration holes

With work from home orders, companies rushed cloud-based collaboration service deployments. They could undermine any existing Office 365 security strategy, CISA warns.

By Samantha Ann Schwartz • May 01, 2020

Google flexes in collaboration market, makes Meet free for all

Google's free version provides an alternative to Zoom (and its security woes), while feeding the the G Suite machine.

By Samantha Ann Schwartz • April 29, 2020

Coca-Cola taps Microsoft for 5-year multicloud, software deal

The soft drink maker plans to use Microsoft technology to replace previously disparate and fragmented systems. 

By Roberto Torres • April 28, 2020

Coronavirus pushes 46% of SMBs to defer or cut software spend

Though businesses prepare to shrink their IT spend, an economic contraction can provide an opportunity to assess where software can boost productivity.

By Roberto Torres • April 23, 2020

COBOL modernization roadmap: Patience, software and integrations

IT leaders can leverage modern technologies and software tools to get to higher digital ground, experts say.

By Roberto Torres • April 21, 2020

What BlueJeans has to do with 5G

The company expects BlueJeans' addition to its portfolio to round out growth in telemedicine, distance learning and field service work. 

By Samantha Ann Schwartz • April 17, 2020

COBOL job searches spike as states grapple with legacy systems

With state unemployment systems under unprecedented pressure, a 60-year-old programming language is — once again — having a moment.

By Roberto Torres • April 17, 2020

What enterprise leaders can learn from New Jersey's COBOL woes

The state's unemployment platform struggled to support a 1,600% spike in demand. The chaos highlights risk for the business world.

By Roberto Torres • April 08, 2020

Zoom CEO admits 'missteps,' wants company to become security-first

The company's overnight popularity put its flaws under a microscope.

By Samantha Ann Schwartz • April 06, 2020

'The haves and have nots': Disrupted IT managers contend with hardware constraints

It's unlikely the majority of IT managers had stockpiles of devices large enough to maintain operations if everything went down at once. 

By Roberto Torres • April 03, 2020

Zoom's privacy woes lead back to end-to-end encryption

"We did not design the product with the foresight that, in a matter of weeks, every person in the world would suddenly be working, studying, and socializing from home," wrote CEO Eric Yuan. 

By Samantha Ann Schwartz • April 02, 2020

Sponsored by Coder

Keeping software development secure and productive in a work from home mandate

Many organizations have implemented remote work policies to protect their employees. As unexpected business disruptions emerge, Coder provides the solution software engineers need.

ERP confronts a new reality in 2020

How companies handle ERP will depend on their position before the crisis. Some are vaulting ahead because of previous implementations; others will slow down or be ripe for acquisition.

By Jen A. Miller • March 31, 2020

Slack's surge tempered by circumstance

"It's hard to say an otherwise normal CEO thing like 'the macroenvironment is creating significant tailwinds for the business,'" said CEO Stewart Butterfield.

By Samantha Ann Schwartz • March 27, 2020

'No, you go ahead': Microsoft Teams adds visual cue feature to cut back on video interruptions

The communication platform also reached 44 million daily active users, 12 million more since March 11. 

By Samantha Ann Schwartz • March 19, 2020

Slack redesigns interface for the everyday user

Between Feb. 1 and March 18, the company gained 7,000 paid customers amid the novel coronavirus outbreak.

By Samantha Ann Schwartz • UPDATED: March 19, 2020 at 3:27 p.m.