AI & Future Tech

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    OpenAI’s ChatGPT hiccups serve as a fresh reminder of AI flaws

    The AI-generated language model has been banned from Stack Overflow less than a week after its release.

    By Dec. 5, 2022
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    Companies are bullish on digital transformation — but where should investment go?

    Choosing the right set of technologies to adopt is a top hurdle for organizations, alongside issues of talent and scale.

    By Dec. 1, 2022
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    Stephen Chernin via Getty Images

    Maersk, IBM to shut down blockchain joint venture TradeLens

    The tool was intended to start a supply chain “digital revolution”. But it will shutter in Q1 2023 as it failed to achieve commercial viability. 

    By Edwin Lopez • Nov. 30, 2022
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    ipopba via Getty Images
    Sponsored by TEKsystems

    CIOs: Here’s what your business modernization strategy should be

    Technology drives business modernization, but it’s truly understanding what the business goals are before the solutioning starts.

    By Brandon Carroll, Executive Director, Transformation, DevOps and Cloud Services, TEKsystems Global Services • Nov. 7, 2022
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    AndreyPopov via Getty Images

    3 stages of machines’ evolution into customers

    There's a coming shift in the customer base – one that sees an expansion of robots, appliances and algorithms as those making buying decisions.

    By Nov. 1, 2022
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    Sponsored by Gartner Peer Insights

    2022 CIO Priorities

     Gartner Peer Insights data show CIOs focusing on hybrid work and cybersecurity.

    Oct. 31, 2022
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    3 steps to an automated enterprise future

    Technology leaders can help businesses prepare for major market changes through talent, project and governance strategies.

    By Oct. 27, 2022
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    Courtesy of Sam's Club

    Sam’s Club finishes chainwide rollout of inventory-scanning robots

    The wholesaler added the Inventory Scan tower atop automated floor scrubbing robots to report data like pricing and product availability back to club managers.

    By Peyton Bigora • Oct. 24, 2022
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    Roberto Torres/CIO Dive

    6 Gartner predictions for the forward-thinking CIO

    Virtual workspaces, cloud market consolidation and new strategies for cultivating and retaining tech talent will come to the fore as companies innovate for the future.

    By Oct. 19, 2022
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    Roberto Torres/CIO Dive

    Cyber defense is not IT’s job alone, CISA CTO says

    While tech executives must provide critical tools and procedures to lower cyber risk, the whole organization is responsible for fending off attackers.

    By Oct. 18, 2022
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    Roberto Torres/CIO Dive

    10 Gartner tech trends to watch in 2023

    From new entrants to incumbents, one thing is true for each technology: customization is key.

    By Oct. 17, 2022
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    AI software spending set to nearly double by 2025: Forrester

    Global spending on the software category will reach $64 billion in the next three years, up from $33 billion in 2021, the analyst firm expects.

    By Oct. 14, 2022
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    7-Eleven seeking technology partners to improve its daily operations

    The company has partnered with True, an investment and innovation firm, to help identify solutions that can boost efficiency and improve the shopping experience.

    By Brett Dworski • Oct. 12, 2022
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    Deep Dive

    As NYC restricts AI in hiring, next steps remain cloudy

    Other bills are on the books, but some hope regulation will ultimately force software audits and address algorithm biases.

    By Brian Eastwood • Oct. 7, 2022
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    New hires won’t fix the AI skills gap

    With internal training strategies, companies can meet highly sought-after talent needs while making use of employees’ business expertise.

    By Oct. 6, 2022
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    Why it’s worth waiting on some emerging tech

    Companies are spending more money and attention on emerging technologies, but hyped technologies — including Web3 and explainable AI — aren’t ready just yet. 

    By Oct. 3, 2022
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    themotioncloud via Getty Images

    Can companies make decisions with AI?

    The biggest challenge with enterprise AI insights is viewing the technology as a cultural shift — not an isolated tool.

    By Oct. 3, 2022
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    Businesses wait and see on metaverse as tech debt limits experimentation

    As metaverse, crypto and Web3 hog the headlines, enterprise leaders are waiting for competitors to invest first.

    By Sept. 29, 2022
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    Gorodenkoff via Getty Images

    5 uncomfortable questions to improve enterprise data culture

    Tech leaders must find the gaps in their data strategy to actively shape a data culture that enables insights-driven decision-making 

    By Kim Herrington • Sept. 26, 2022
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    Edwin Tan via Getty Images

    Where the benefits of responsible AI emerge

    Constraints for AI programs abound, but recent research found tangible business benefits when implemented responsibly, including improved products and brand differentiation. 

    By Sept. 22, 2022
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    Scott Olson via Getty Images

    Where AI fits in the Sam’s Club tech portfolio

    AI helps drive purchases and improve the shopping experience. The bottom line is member retention, said CTO Vinod Bidarkoppa.

    By Sept. 20, 2022
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    Vittorio Zunino Celotto / Staff via Getty Images

    The metaverse joins the list of enterprise IT maybes

    Securing, operationalizing and defining the metaverse are three challenges to wide adoption. Inventing the metaverse is another. 

    By Sept. 9, 2022
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    Gorodenkoff via Getty Images

    AI can reimagine the contact center. Is the enterprise ready?

    Conversational AI can shave tens of billions off labor costs, Gartner projects. But first, businesses must contend with key data and tech stack challenges. 

    By Sept. 7, 2022
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    Kristoffer Tripplaar/Newscom.

    How New York Life deploys hybrid AI to ease underwriting

    The convergence of big data, electronic health records, machine learning and human expertise is modernizing life insurance – in measured steps.

    By Sept. 6, 2022
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    imaginima via Getty Images

    AI for everyone: Companies are bullish on automation

    The talent crunch is not an impediment to AI. Businesses are now looking for new ways to accelerate deployments.

    By Aug. 30, 2022