AI
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By 2022, employers expect AI to boost business efficiency
Around 24% are already using AI or advanced automation tools in areas like operations, staffing, budgeting or performance, Genesys found.
By Roberto Torres • Aug. 19, 2019 -
Google Vision the top image recognition system, study finds
Perficient Digital tested the ability of tools from AWS, Google, Microsoft and IBM to accurately identify tags from 500 images: charts, landscapes, people and products.
By Samantha Ann Schwartz • Aug. 08, 2019 -
SAP exec: Speed, compassion key to automation adoption
The value of automation looks different for each customer, Eric Stine, chief innovation officer for SAP North America, told CIO Dive.
By Roberto Torres • Aug. 05, 2019 -
JPMorgan Chase inks 5-year deal to generate marketing copy via AI
During a pilot program, ads rendered by Persado's software received far higher click-through rates than those that were not.
By Peter Adams • July 31, 2019 -
McDonald's revs up personalization rollout to 8K drive-thrus
Within two weeks, the chain expects the Dynamic Yield software will be available at over half of its U.S. units with it fully implemented by the end of the year.
By Julie Littman • July 29, 2019 -
Inside Microsoft's $1B bet on 'secure, trustworthy and ethical' AI
Microsoft looks to reap returns on some of its investment in OpenAI through Azure, analysts say.
By Roberto Torres • July 23, 2019 -
As its workforce gets younger, EY tries AI to enhance employee experience
Artificial intelligence powered by SAP helps the professional services firm track employee skills, answer onboarding questions and increase feedback for staffers.
By Roberto Torres • July 17, 2019 -
Deep DiveMicron takes on smart manufacturing to fuel memory-hungry sectors
In the early 2000s, Micron's customers were PC-centric. But smartphones, internet of things devices at the edge, cloud computing and data centers are pushing the limits of memory technology.
By Naomi Eide • July 16, 2019 -
OpinionAddressing machine learning's dirty little secret
Despite machine learning's popularity, projects are stalled or deemed incomplete due to challenges that organizations tend to ignore — including data quality.
By Eric Johnson • July 15, 2019 -
Facebook's poker-winning AI finds 'hidden' info using little processing power, memory
The chatbot's skills were put to the test against professional poker players, including two winners of the World Series of Poker Main Event.
By Samantha Ann Schwartz • July 12, 2019 -
Deep DiveWelcome to the drive-thru, AI will take your order
McDonald's and Sonic Drive-In are among the fast food chains testing voice-automation and AI as part of a push to modernize the drive-thru.
By Julie Littman • July 08, 2019 -
4 years of CIO Dive: All the trends we watched
Obsessive focus on digital transformation and next-generation technology is ubiquitous across sectors. And the CIO influence has grown.
By Naomi Eide • July 03, 2019 -
AI talent demand dips as industry comes to terms with adoption
The contraction found in Indeed's data speaks to an enterprise-level reckoning with the complexities of AI.
By Roberto Torres • July 02, 2019 -
Delta pilots Apple Business Chat, part of mobile-first push
It's the first airline to take advantage of Apple's mobile-first communications platform aimed at customers on the go, Delta said.
By Roberto Torres • June 27, 2019 -
SponsoredOpen-box machine learning for AIOps solves 'black-box' mysteries
With the promises of transparency and control, Open Box Machine Learning may be the future of algorithmic logic.
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Inside Schneider Electric's roadmap to automation
To avoid sinking resources into failed robotic process automation, companies should mind their process, people and project-tech fit, one analyst said.
By Roberto Torres • June 25, 2019 -
OpinionMake way for the AI natives
Just as industry is adapting to the millennial world of cloud apps and remote collaboration, an even younger generation is coming of age, Adobe Document Cloud's director of data and engineering writes.
By David Parmenter • June 24, 2019 -
Arla Foods uses AI to steer milk projections
The Denmark-based cooperative said its annual production can be forecast in a few hours, increasing efficiency and sustainability.
By Cathy Siegner • June 17, 2019 -
With brand reputation at risk, demand for AI forensic experts to rise
Most large enterprises are projected to bring aboard specialists to validate AI behavior during development and deployment.
By Roberto Torres • June 07, 2019 -
Amazon scraps shareholder proposal to stop selling Rekognition to governments
The company lacks the internal mechanisms to evaluate the ethical implications of Amazon’s facial recognition software, activist shareholder groups said Tuesday.
By Roberto Torres • May 23, 2019 -
Microsoft, General Assembly aim to curb AI skills shortage by upskilling 15K workers
The companies also created the AI Standards Board, an entity that hopes to shape the concept of AI expertise.
By Roberto Torres • May 20, 2019 -
Executives plan to use AI across all business cases, report finds
Companies like McDonald's and Starbucks are diving in head first.
By Samantha Ann Schwartz • May 17, 2019 -
Apple, Google ramp up investments, consolidating AI market
Apple leads FAMGA companies, aggressively acquiring audio transcription, object recognition, natural language processing and computer vision companies.
By Samantha Ann Schwartz • May 16, 2019 -
Starbucks taps Microsoft ML for weather, inventory-based order suggestions
The developments with Microsoft are part of a five-year technology strategy, which includes investigating disruptive technology trends and developing proprietary technologies.
By Samantha Ann Schwartz • May 07, 2019 -
How McDonald's super sizes its data for an optimized supply chain
The restaurant giant will use artificial intelligence to change its drive-thru menus, enabling new capabilities behind the scenes in demand planning.
By Craig Guillot • April 25, 2019
