AI & Future Tech


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    IT pros worry over the data that fuels AI

    More than 2 in 5 technologists have already had a negative AI experience, according to a SolarWinds survey.

    By June 18, 2024
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    EY plans Microsoft Copilot rollout for 100K workers

    The professional services firm will deploy Microsoft Dynamics 365 Sales and Copilot for Sales, making the company one of Microsoft’s largest customers.

    By June 18, 2024
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    Trendline

    Generative AI

    Companies are pushing technology executives to leverage generative AI, a task that requires customize strategies and the necessary guardrails.

    By CIO Dive staff
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    McDonald’s ends IBM drive-thru voice order test

    The fast food chain still sees a future for automated order taking at the drive-thru and expects to make a decision about the technology by year’s end.

    By Aneurin Canham-Clyne • June 18, 2024
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    Enterprises prioritize tech spend over cost-cutting, PwC says

    More than half of C-suite leaders said their organization is investing in new technologies, such as generative AI, according to a PwC survey. 

    By June 17, 2024
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    Llama 3 earns early enterprise wins as open-source AI expands

    More than three-quarters of companies turn to open-source large language models, Databricks said in a report.

    By June 17, 2024
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    AWS expands cloud-based AI training portfolio, adds 2 pro certifications

    The new learning programs focus on technical and non-technical proficiencies, business use cases and prompt engineering.

    By June 14, 2024
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    How CIOs can ease the generative AI transition for developers

    Software developers require clear goals, training and open communication as the technology becomes part of work processes, according to Forrester research.

    By June 13, 2024
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    IBM’s Apptio unit tests AI tool trained to tackle rising IT costs

    The effort comes as finance leaders grapple with runaway cloud expenses.

    By Alexei Alexis • June 13, 2024
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    Oracle inks Google alliance in push toward multicloud future

    The technology company also extended its Microsoft partnership to provide OpenAI with infrastructure services, Oracle CEO Safra Catz said during a Tuesday earnings call.

    By June 12, 2024
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    AI cost, security worries stand in the way of scalable solutions

    Organizations can’t overlook the need for solid data and security foundations in the rush to add the technology to their tech stacks, according to an F5 report. 

    By June 12, 2024
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    Colgate-Palmolive moves forward on AI plans with distaste for hype

    The household brand plans to train every non-plant worker on AI principles, guardrails and ethical use by the end of the year, according to CEO Noel Wallace.

    By June 11, 2024
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    Citi’s new tech chief takes the helm

    Tim Ryan will lead Citi's ongoing efforts to transform its technology operations, a goal the bank poured $12 billion into last year.

    By June 10, 2024
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    Clorox to restart ERP upgrade as it looks past August cyberattack

    With the company out of recovery mode, teams are looking to advance on digital transformation projects. 

    By June 10, 2024
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    Deep Dive

    Microsoft, playing the long game, invests billions globally to expand Azure empire

    “The pressure is on — this is no longer the experimental phase of the cloud,” Alistair Speirs, director of Azure global infrastructure, said.

    By June 10, 2024
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    ERP vendors target insights, automated reports in generative AI push

    The technology has the potential to enhance processes deployments, according to Forrester, but CIOs will need to address costs and risks.

    By June 7, 2024
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    AWS, Udemy launch generative AI leadership training program

    The six-week cohort will equip executives across industries with change management strategies and talent development skills.

    By June 6, 2024
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    Snowflake aims to ease analytics headaches, embeds Nvidia AI in data cloud

    The vendor-agnostic Polaris Catalog streamlines access across Apache Iceberg data tables and extends the company’s integrations with AWS, Azure and Google Cloud.

    By June 5, 2024
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    Norwegian Cruise charts AI adoption course after 15-month AWS migration

    The cruise company moved more than 100 applications and thousands of virtual and physical servers among other assets.

    By June 5, 2024
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    Best Buy balances tech and staff investments to boost customer experience

    The retailer expects AI-powered review filters, personalized app home screens and dedicated staff in certain departments to improve shopping experiences.

    By Bryan Wassel • June 5, 2024
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    SAP beefs up copilot, trains Joule to assist with ERP migrations

    The ERP giant embedded its generative AI assistant across business solutions and expanded integrations with Microsoft, AWS and Google Cloud.

    By June 4, 2024
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    Most businesses lack a clear AI adoption roadmap: McKinsey

    Usage has doubled among businesses in the last year, but CIOs still have a laundry list of to-do’s to prepare the tech foundation and governance structure.

    By June 3, 2024
  • Nvidia CEO Jensen Huang delivers a keynote address during the Nvidia GTC Artificial Intelligence Conference at SAP Center on March 18, 2024 in San Jose, California
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    Nvidia unveils new chip as the AI processor war heats up

    CEO Jensen Huang laid out a roadmap for the company’s next generation GPUs Sunday. Chipmakers AMD and Intel are racing to keep pace.

    By June 3, 2024
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    AI use could lead to a busy work boom, Slack finds

    Without the right guidance, employees will spend time gained with AI on more performative tasks, Slack SVP of Research and Analytics Christina Janzer said.

    By June 3, 2024
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    Salesforce hits software sales slump, bets on AI adoption to boost business

    The top CRM provider saw “elongated deal cycles, deal compression and high levels of budget scrutiny,” COO Brian Millham said Wednesday.

    By May 30, 2024
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    Workplace generative AI use soars, but risks linger

    “If the benefits of generative AI are becoming more visible, so are the risks,” consulting firm Altman Solon said in the report.

    By May 30, 2024