AI
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McDonald's drives further into tech with AI acquisition
The chain will also form a global technology team, McD Tech Labs, to further support its future innovations.
By Julie Littman • Sept. 11, 2019 -
It's early days, but AI will define industry 'winners and losers,' KPMG says
Companies expect to increase AI investments related to talent and technology 50-100% in the next three years.
By Naomi Eide • Sept. 10, 2019 -
PwC: Dealmakers expect revenue boost from AI acquisitions
Last year, business deals related to artificial intelligence companies accounted for $1.6 billion in transactions. Acquiring entities say they want to get their money's worth.
By Roberto Torres • Aug. 30, 2019 -
Gartner depicts a business world reshaped by AI in 2019 Hype Cycle
Over the next decade, expect data analytics and AI to augment workers' efficiency, as companies rely on leading tech to beat competitors.
By Roberto Torres • Aug. 29, 2019 -
AI a lifeline to competition, but 25% of companies fail half their projects
If a company's business model is outdated, unable to support AI projects, "you cannot compete," Ritu Jyoti, program VP of AI strategies at IDC, told CIO Dive.
By Samantha Ann Schwartz • Aug. 26, 2019 -
Bias from AI lending models raises questions of culpability, regulation
The number of data points used in AI lending models — and a lack of diversity among people creating them — raise red flags.
By Dan Ennis and Tim Cook • Aug. 21, 2019 -
By 2022, employers expect AI to boost business efficiency
Around 24% are already using AI or advanced automation tools in areas like operations, staffing, budgeting or performance, Genesys found.
By Roberto Torres • Aug. 19, 2019 -
Google Vision the top image recognition system, study finds
Perficient Digital tested the ability of tools from AWS, Google, Microsoft and IBM to accurately identify tags from 500 images: charts, landscapes, people and products.
By Samantha Ann Schwartz • Aug. 08, 2019 -
SAP exec: Speed, compassion key to automation adoption
The value of automation looks different for each customer, Eric Stine, chief innovation officer for SAP North America, told CIO Dive.
By Roberto Torres • Aug. 05, 2019 -
JPMorgan Chase inks 5-year deal to generate marketing copy via AI
During a pilot program, ads rendered by Persado's software received far higher click-through rates than those that were not.
By Peter Adams • July 31, 2019 -
McDonald's revs up personalization rollout to 8K drive-thrus
Within two weeks, the chain expects the Dynamic Yield software will be available at over half of its U.S. units with it fully implemented by the end of the year.
By Julie Littman • July 29, 2019 -
Inside Microsoft's $1B bet on 'secure, trustworthy and ethical' AI
Microsoft looks to reap returns on some of its investment in OpenAI through Azure, analysts say.
By Roberto Torres • July 23, 2019 -
As its workforce gets younger, EY tries AI to enhance employee experience
Artificial intelligence powered by SAP helps the professional services firm track employee skills, answer onboarding questions and increase feedback for staffers.
By Roberto Torres • July 17, 2019 -
Deep DiveMicron takes on smart manufacturing to fuel memory-hungry sectors
In the early 2000s, Micron's customers were PC-centric. But smartphones, internet of things devices at the edge, cloud computing and data centers are pushing the limits of memory technology.
By Naomi Eide • July 16, 2019 -
OpinionAddressing machine learning's dirty little secret
Despite machine learning's popularity, projects are stalled or deemed incomplete due to challenges that organizations tend to ignore — including data quality.
By Eric Johnson • July 15, 2019 -
Facebook's poker-winning AI finds 'hidden' info using little processing power, memory
The chatbot's skills were put to the test against professional poker players, including two winners of the World Series of Poker Main Event.
By Samantha Ann Schwartz • July 12, 2019 -
Deep DiveWelcome to the drive-thru, AI will take your order
McDonald's and Sonic Drive-In are among the fast food chains testing voice-automation and AI as part of a push to modernize the drive-thru.
By Julie Littman • July 08, 2019 -
4 years of CIO Dive: All the trends we watched
Obsessive focus on digital transformation and next-generation technology is ubiquitous across sectors. And the CIO influence has grown.
By Naomi Eide • July 03, 2019 -
AI talent demand dips as industry comes to terms with adoption
The contraction found in Indeed's data speaks to an enterprise-level reckoning with the complexities of AI.
By Roberto Torres • July 02, 2019 -
Delta pilots Apple Business Chat, part of mobile-first push
It's the first airline to take advantage of Apple's mobile-first communications platform aimed at customers on the go, Delta said.
By Roberto Torres • June 27, 2019 -
SponsoredOpen-box machine learning for AIOps solves 'black-box' mysteries
With the promises of transparency and control, Open Box Machine Learning may be the future of algorithmic logic.
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Inside Schneider Electric's roadmap to automation
To avoid sinking resources into failed robotic process automation, companies should mind their process, people and project-tech fit, one analyst said.
By Roberto Torres • June 25, 2019 -
OpinionMake way for the AI natives
Just as industry is adapting to the millennial world of cloud apps and remote collaboration, an even younger generation is coming of age, Adobe Document Cloud's director of data and engineering writes.
By David Parmenter • June 24, 2019 -
Arla Foods uses AI to steer milk projections
The Denmark-based cooperative said its annual production can be forecast in a few hours, increasing efficiency and sustainability.
By Cathy Siegner • June 17, 2019 -
With brand reputation at risk, demand for AI forensic experts to rise
Most large enterprises are projected to bring aboard specialists to validate AI behavior during development and deployment.
By Roberto Torres • June 07, 2019
