AI & Future Tech


  • The SAP company logo on the software company's headquarters on Dec. 12, 2021 in Walldorf, Germany.
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    Wirestock via Getty Images
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    SAP leans on Databricks to unify business analytics in the cloud

    The ERP giant rolled out its SAP Business Data Cloud platform along with four Joule copilot agents Thursday.

    By Feb. 13, 2025
  • Snowflake corporate headquarters in San Mateo, California on Feb. 19, 2020.
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    Sundry Photography via Getty Images
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    Snowflake launches AI agents, powered by Anthropic’s Claude

    The company's Cortex Agents can identify fiscal year start dates, explain internal naming conventions and prioritize key tables during SQL generation. 

    By Feb. 12, 2025
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    dem10 via Getty Images
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    Trendline

    Generative AI

    Companies are pushing technology executives to leverage generative AI, a task that requires customized strategies and the necessary guardrails.

    By CIO Dive staff
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    simon2579 via Getty Images
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    C-suite at odds over responsibility, innovation as AI tools mature

    Leaders agree there's a significant gap between innovation and safety as a global debate over the technology's regulation plays out.

    By Feb. 12, 2025
  • View of the Canary Wharf skyline with the corporate office buildings in London at dusk
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    _ultraforma_ via Getty Images
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    Financial firms plan to increase software spending this year

    Despite buyer’s remorse, most organizations intend to boost investments in AI, IT management and security solutions this year, Capterra found.

    By Feb. 11, 2025
  • The AI Action Summit held at the Le Grand Palais in Paris, France on February 10-11, 2025.
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    Courtesy of France Diplomacy - Ministry for Europe and Foreign Affairs
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    Vance promotes AI deregulation strategy overseas

    The vice president said excessive oversight could kill the rapidly growing industry during the AI Action Summit in Paris on Tuesday. 

    By Feb. 11, 2025
  • Programming, data center and an employee with a laptop for maintenance, cyber security and internet check
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    Jacob Wackerhausen via Getty Images
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    Enterprise data woes lead to poor outcomes

    Nearly 3 in 5 business leaders say key decisions are made based on inaccurate or inconsistent data, a SoftServe report found. 

    By Feb. 10, 2025
  • An Amazon cloud data center under construction in Aldie, Virginia on Feb. 10, 2024.
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    Gerville via Getty Images
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    Generative AI fueled $60B boost in enterprise cloud spend last year

    “The technology might be expensive, but it is creating new services that are bringing in tens of billions of dollars for the cloud providers,” Synergy Research Group Chief Analyst John Dinsdale said.

    By Feb. 10, 2025
  • The Mondelēz headquarters building in Bremen, Germany on Nov. 11, 2017.
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    Harald Schmidt via Getty Images
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    How Mondelēz laid the groundwork for a major digital overhaul

    The snack maker spent 18 months gearing up for transformation, which will include data center exits, workload migrations, generative AI exploration and an ERP upgrade.

    By Feb. 10, 2025
  • Amazon CEO Andy Jassy speaks during a keynote address at AWS re:Invent 2024, a conference hosted by Amazon Web Services, at The Venetian Las Vegas on December 3, 2024 in Las Vegas, Nevada.
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    Noah Berger / Stringer via Getty Images
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    Amazon to boost AWS capacity with $100B investment

    The company will keep fueling infrastructure spend to support AI and cloud, amid what CEO Andy Jassy described as a “once-in-a-lifetime” opportunity.

    By Feb. 7, 2025
  • Apps for generative AI tools, including ChatGPT, Gemini and Copilot, are pictured on an Apple iPhone on Aug. 22, 2024 in Toronto, Canada.
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    Kenneth Cheung via Getty Images
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    Stuck in the pilot phase: Enterprises grapple with generative AI ROI

    Most businesses will invest more in the technology while struggling to prove the value of initiatives, according to Informatica.

    By Feb. 6, 2025
  • Shot of a young woman using a laptop while working in a server room.
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    Charday Penn via Getty Images
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    AI success hinges on data sovereignty, compliance

    Data challenges are the top reason AI projects miss the mark, a Lenovo report found.

    By Feb. 5, 2025
  • Google Cloud logo is seen on a building in Chicago, Illinois on March 29, 2022.
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    JHVEPhoto via Getty Images
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    Google plans $75B investment to build out cloud AI capacity

    The majority of the spending will target technical infrastructure, including servers and data centers, CFO Anat Ashkenazi said Tuesday.

    By Feb. 5, 2025
  • Nvidia CEO Jensen Huang delivers a keynote address during the Nvidia GTC Artificial Intelligence Conference at SAP Center on March 18, 2024 in San Jose, California.
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    Justin Sullivan / Staff via Getty Images
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    Data center spend on chips nearly doubled last year: Gartner

    Despite the banner year for semiconductors, downstream effects of Trump tariffs on the industry remain unclear.

    By Feb. 3, 2025
  • Nischal Newar, Shima Mohebbi and Pavithra Sripathanallur Murali made up the three-person team, spearheading the project.
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    Permission granted by George Mason University
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    How Arlington County used AI to improve emergency preparedness

    The Virginia county’s Department of Public Safety Communications and Emergency Management worked with George Mason University researchers to develop AI-enhanced video games for skills building.

    By Feb. 3, 2025
  • IBM headquarters located in downtown San Francisco is pictured on Aug. 21, 2019.
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    Sundry Photography via Getty Images
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    IBM gears up to roll out AI-ready mainframe midyear

    “We see more opportunities ahead as our infrastructure solutions play a crucial role in helping clients bring AI workloads closer to their data,” IBM Chairman and CEO Arvind Krishna said Wednesday.

    By Jan. 31, 2025
  • The DeepSeek app is seen on a phone on January 28, 2025 in Hong Kong, China.
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    Anthony Kwan via Getty Images
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    What CIOs should know about DeepSeek

    The latest model from the Chinese startup challenges existing AI cost structures, but analysts warn against overreacting and changing course.

    By Jan. 30, 2025
  • A sign is seen at the Microsoft headquarters on July 3, 2024 in Redmond, Washington.
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    David Ryder / Stringer via Getty Images
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    Microsoft races to bring more cloud capacity online

    Enterprise AI workloads and OpenAI training consumed Azure resources last year. “We have been short power and space,” CFO Amy Hood said.

    By Jan. 30, 2025
  • A JPMorgan Chase logo stands in front of a building on a city street.
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    subman via Getty Images
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    How JPMorgan Chase’s infrastructure chief keeps the AI engine humming

    The bank is sourcing compute resources five to 10 years out, said Darrin Alves, CIO of infrastructure platforms.

    By Jan. 30, 2025
  • The ServiceNow booth at the Gartner IT Symposium/Xpo in Orlando, Florida on Oct. 23, 2024.
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    Lindsey Wilkinson/CIO Dive
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    ServiceNow adds agentic capabilities, thousands of pre-built AI agents

    The software vendor plans to enable coordination between agents and help customers develop tailored solutions.

    By Updated Jan. 29, 2025
  • The outside of a Verizon store as people walk by.
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    Courtesy of Verizon
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    Verizon’s investments in AI-driven personalization help fuel growth

    The company will use its expertise in AI — honed through efforts like plan personalization — to help it create solutions for corporate clients.

    By Bryan Wassel • Jan. 29, 2025
  • IT engineer and colleagues communicating on a meeting in the office.
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    Drazen Zigic via Getty Images
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    Most companies have delayed AI projects, survey finds

    More than 1 in 3 tech pros report delays of up to six months, according to Civo research.

    By Jan. 27, 2025
  • A pile of U.S. paper currency is pictured.
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    malerapaso via Getty Images
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    Tech execs grapple with budget sinkholes as AI drives up spend

    Unpredictable cloud bills, outdated software licenses and shadow IT frustrate FinOps efforts, according to Apptio.

    By Jan. 27, 2025
  • Citibank and HSBC headquarters building at Canary Wharf on November 12, 2014 in London, England.
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    Peter Macdiarmid / Staff via Getty Images
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    Banks fire up coding assistants as AI costs plummet

    “Generative AI is going to impact every function within a bank — every single part of the job,” Accenture Global Banking Lead Michael Abbott said.

    By Updated Jan. 27, 2025
  • President Trump signs an executive order in the oval office of the white house as staffers and press look on
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    Anna Moneymaker/Staff via Getty Images
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    Trump sets stage for AI oversight shift with executive order

    The order tasked agencies with reviewing AI policies and creating an AI action plan.

    By Jan. 24, 2025
  • A sign is posted on a door at a Charles Schwab office on April 17, 2023 in San Francisco, California.
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    Justin Sullivan via Getty Images
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    Charles Schwab credits increased AI use with cost savings

    The financial services company found success in scaling an AI assistant for employees, executives said during an investor call this week. 

    By Jan. 24, 2025