AI & Future Tech


  • An Amazon Web Services advertisement ad sign on the wall in underground transit platform in NYC Subway Station.
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    AWS launches alliance to boost customers’ generative AI adoption

    Deloitte, Booz Allen Hamilton and Rackspace Technology are among the initial partners that will support growing demand and relieve capacity constraints.

    By Nov. 7, 2024
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    4 tech issues to watch in Trump’s second term

    AI, cloud and cybersecurity policies are in the spotlight ahead of the forthcoming Trump administration.

    By Nov. 6, 2024
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    Trendline

    Generative AI

    Companies are pushing technology executives to leverage generative AI, a task that requires customized strategies and the necessary guardrails.

    By CIO Dive staff
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    AIG leans on generative AI to speed underwriting

    The insurance company is using large language model technologies to drive digital transformation as part of a broader enterprise simplification push, Chairman and CEO Peter Zaffino said Tuesday.

    By Nov. 6, 2024
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    Most IT leaders like their chances against AI risks

    Decision-makers indicate confidence in addressing data access, skill gaps and shadow AI challenges, according to a TeamViewer report.

    By Nov. 5, 2024
  • A large AWS office building with a glass exterior is pictured in Houston, Texas on April 13, 2024.
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    Cloud consumption surge strains even the largest hyperscalers

    “We have more demand than we could fulfill if we had even more capacity today,” Amazon CEO Andy Jassy said Thursday. “Everyone today has less capacity than they have demand.”

    By Nov. 5, 2024
  • Hung LeHong, distinguished VP analyst and Gartner Fellow, and Mary Mesaglio, distinguished VP analyst at Gartner, lead the opening keynote at the Gartner IT Symposium/Xpo in Orlando, Florida on Monday, Oct. 21, 2024.
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    Tools to solve AI’s trust problem come at a cost

    Enterprises allocating resources to strengthen governance will experience 35% more revenue growth than those that don't, Gartner predicts.

    By Updated 9 hours ago
  • Republican presidential nominee, former U.S. President Donald Trump and Democratic presidential nominee, U.S. Vice President Kamala Harris debate for the first time during the presidential election campaign at The National Constitution Center on September 10, 2024 in Philadelphia, Pennsylvania.
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    FTC cloud market inquiry remains unresolved as US presidential race enters final stretch

    An ongoing investigation into hyperscaler competition initiated last year by the Federal Trade Commission has largely been overshadowed by AI regulation concerns.

    By Nov. 4, 2024
  • Aerial picture of Microsoft Azure data center campus under construction in Leesburg, Virginia on Aug. 16, 2024.
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    Microsoft runs into cloud constraints as Azure AI business booms

    Data centers “don’t get built overnight,” CEO Satya Nadella said Wednesday during the company’s Q1 2025 earnings call.

    By Oct. 31, 2024
  • Apps for generative AI tools, including ChatGPT, Gemini and Copilot, are pictured on an Apple iPhone on Aug. 22, 2024 in Toronto, Canada.
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    When is generative AI the wrong tool?

    Despite the hype, the technology is often not the most cost-effective, reliable or efficient tool for enterprises to use, according to Gartner’s Rita Sallam. 

    By Oct. 31, 2024
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    Google Cloud enjoys an AI-fueled growth spurt in Q3

    The hyperscaler saw cloud revenue grow 35% year over year to $11.4 billion in the third quarter.

    By Oct. 30, 2024
  • The KPMG office building in the heart of Tysons Corner in Northern Virginia near Washington, D.C.
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    KPMG pilots AI agents

    The accounting and consulting firm is interested in becoming a leader in the emerging AI agent space.

    By Alexei Alexis • Oct. 30, 2024
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    Data, talent gaps block enterprise hopes for higher productivity

    Just 2% of organizations have the talent, data and technology to launch effective AI initiatives, according to an Infosys survey. 

    By Oct. 29, 2024
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    Citi taps Google Cloud for app migration, AI adoption

    The bank, as part of a broad modernization push, announced a multiyear partnership with the hyperscaler Monday.

    By Oct. 28, 2024
  • Former President Donald Trump, left, and Vice President Kamala Harris, right, stand behind podiums at a debate.
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    Can the US lead on AI regulation?

    Vice President Kamala Harris and former President Donald Trump promise to spur AI innovation, but a lack of bipartisanship and a patchwork of state laws could hinder the country’s global influence.  

    By Oct. 28, 2024
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    The 3 keys to balancing productivity and security for your business

    Finding the right balance of productivity and security for your business can be a challenge. Learn how a comprehensive access governance strategy can make it easy.

    By Lumos • Oct. 28, 2024
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    IRS CFO says robotic automation saved 30K labor hours

    Partnering with software firm UiPath, the agency has tapped software robots to complete previously manual tasks, IRS CFO Teresa Hunter said Tuesday.

    By Suman Bhattacharyya • Oct. 25, 2024
  • Todd James, chief data and technology officer at Kroger-owned subsidiary 84.51°, leading enterprise data and AI at the grocer, presents during Gartner’s IT Symposium/Xpo Wednesday in Orlando, Florida on Oct. 23, 2024.
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    How CIOs gain employee buy-in on generative AI

    Executives from AstraZeneca, Kroger and Verizon are adapting workforce strategies to focus on training, building awareness and bettering engagement.

    By Oct. 24, 2024
  • Tina Nunno, distinguished VP analyst at Gartner, presents during the firm's IT Symposium/Xpo in Orlando, Florida on Monday, Oct. 21, 2024.
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    Lindsey Wilkinson/CIO Dive
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    10 AI questions CIOs need to answer in the boardroom

    Technology leaders need to sharpen their presenting skills to convey the value of automation.

    By Oct. 23, 2024
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    IT spend mounts as CIOs build out enterprise AI capacity

    The analyst firm expects tech spending to reach $5.74 trillion next year, driven in part by exponential growth in server sales.

    By Oct. 23, 2024
  • Daryl Plummer, distinguished VP analyst at Gartner, presents top predictions for CIOs and end users for 2025 and beyond in Orlando, Florida.
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    4 ways AI could impact employees, workflows: Gartner

    Technology leaders can expect AI to continue to raise questions around workforce shifts, privacy procedures and security techniques.

    By Oct. 22, 2024
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    SAP leans on ‘supercharging’ Joule to accelerate ERP migrations

    The software giant said just one-fourth of its existing customers were shifting to cloud as segment revenues continued to mount.

    By Oct. 22, 2024
  • A logo sits illuminated outside the IBM booth at the SK telecom booth on day 1 of the GSMA Mobile World Congress on February 28, 2022 in Barcelona, Spain.
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    IBM doubles down on open models to help businesses customize AI

    The company added two Granite LLMs under Apache 2.0 licenses and introduced general-purpose coding enhancements to its watsonx assistant Monday.

    By Oct. 21, 2024
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    Gartner sounds alarm on AI cost, data challenges

    “Cost is as big an AI risk as security,” Mary Mesaglio, distinguished VP analyst at Gartner, said during a conference keynote Monday.

    By Oct. 21, 2024
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    Microsoft to roll out AI agents in Copilot Studio next month

    The company also unveiled 10 autonomous agents within Dynamics 365, targeting sales, customer service and supply chain functions.

    By Oct. 21, 2024
  • ChatGPT, Gemini, Microsoft Copilot, Claude, and Perplexity app icons are seen on a Google Pixel smartphone.
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    Generative AI will help with 1 in 3 entry-level tasks by next year, employees say

    The technology's adoption could shift some roles closer toward strategy and decision-making, a Capgemini survey finds.

    By Oct. 21, 2024