AI & Future Tech


  • Business person working at laptop computer and digital documents with checkbox lists.
    Image attribution tooltip
    Galeanu Mihai via Getty Images

    Enterprise AI investments hung up on data sourcing, prep

    Data is central to speeding up operations or making accurate predictions. Finding and preparing data is often the hardest part of the process.

    By Aug. 11, 2022
  • Computer language script and coding on screen.
    Image attribution tooltip
    themotioncloud via Getty Images

    AI becoming backbone of products and services: Gartner Hype Cycle

    There are roadblocks to adoption: a lack of resources and the fragmentation of AI tools require executives to create more cohesive adoption strategies.

    By Aug. 10, 2022
  • Two women building software. Explore the Trendline
    Image attribution tooltip
    Cecilie_Arcurs via Getty Images
    Trendline

    Low Code/No Code

    Getting the most out of low code will require assessing how it can complement the rest of the tech tool suite.

    By CIO Dive staff
  • Concept with expert setting up automated software on laptop computer.
    Image attribution tooltip
    NicoElNino via Getty Images

    Global RPA market keeps growing but barriers persist

    An automation drive will push global RPA software revenue to $2.9 billion by the end of 2022. However, growth is slowing down as CIOs deal with barriers to success.

    By Aug. 3, 2022
  • A purple and white sign featuring the Truist logo.
    Image attribution tooltip
    Truist Financial

    Truist expects tech investments to yield future savings

    The bank’s CFO Daryl Bible said moving more applications to the cloud will generate savings for the company.

    By July 20, 2022
  • Citi sign outside of skyscraper
    Image attribution tooltip
    Mario Tama via Getty Images

    Citigroup boosts tech spending 14% in Q2 transformation push

    Technology investment is becoming a key expense driver for the bank, which has more than 9,000 people are dedicated to transformation. 

    By Grace Noto • July 19, 2022
  • Chatbot answering questions online
    Image attribution tooltip
    anyaberkut via Getty Images

    Six in 10 executives turn to automation amid staff woes: report

    Using automation to curb hiring gaps is not a new trend, but the current state of the tech labor market is bringing new incentives to automate.

    By July 19, 2022
  • Laptop
    Image attribution tooltip
    iStock / Getty Images Plus via Getty Images

    Intuit, BJ's and Visionworks CIOs join UiPath automation council

    The newly assembled executive group will share best practices, and identify new business objectives and market needs for automation.

    By July 11, 2022
  • Bank regulators' heightened scrutiny of AI highlights third-party risk

    As regulators signal a tighter focus on AI and ML, banks need to be vigilant about their internal models, as well as the models used by vendors, an expert says.

    By Anna Hrushka • June 29, 2022
  • Dozens of lines of computer code on a monitor.
    Image attribution tooltip
    iStock / Getty Images Plus via Getty Images

    State Street looks to reduce bank spend, increase digital transformation

    The company is focusing on lowering run-the-bank technology spend in favor of strategic investments in AI, automation and similar technologies, its CIO said.

    By Grace Noto • June 22, 2022
  • Digital background depicting innovative technologies in (AI) artificial systems, neural interfaces and internet machine learning technologies
    Image attribution tooltip
    Stock via Getty Images

    AI yields 30% of revenue at tech-savvy companies: Accenture

    Despite a big potential boost in profits, most companies fail to seize on the full benefits from artificial intelligence.

    By Jim Tyson • June 13, 2022
  • Laptop
    Image attribution tooltip
    iStock / Getty Images Plus via Getty Images
    Opinion

    Life after the chatbot: How next-gen automation can change operations

    To adopt and scale autonomous solutions, leaders should democratize access to tools and create opportunities to collaborate across departments.

    By Marcelo Tamassia • June 13, 2022
  • Executives weigh risks, benefits of emerging technologies

    In assessing metaverse, AR or Web 3.0 adoption, leaders must steer companies toward value — and away from hype.

    By June 6, 2022
  • Vertical lines
    Image attribution tooltip
    Permission granted by Gartner
    Sponsored by Gartner Peer Insights

    2022 CIO priorities

     Gartner Peer Insights data show CIOs focusing on hybrid work and cybersecurity.

    June 6, 2022
  • Design team uses AI in product development process
    Image attribution tooltip
    metamorworks via Getty Images

    How AI earned a seat at the design table

    Recommendation engines have changed how companies interact with customers. What happens when organizations invert the model?

    By May 26, 2022
  • Group of people working in a modern board room with augmented reality interface, all objects in the scene are 3D
    Image attribution tooltip
    piranka via Getty Images

    2 years later: Data strategies expand, yielding faster insights

    Well into the pandemic, enterprise data strategies now aim for more flexibility and integration, as companies target faster insights, AI and automation.

    By Jen A. Miller • April 5, 2022
  • Image attribution tooltip
    Getty

    Emerging tech rising to board-level concern

    Over half of companies cite board of directors as key decision makers on 5G, edge and AI: Gartner.

    By March 22, 2022
  • Image attribution tooltip
    iStock / Getty Images Plus via Getty Images

    How to select the ideal AI pilot project

    The best use cases may not be splashy, big problems — like curing cancer. Instead, target the small, impactful trouble spots.

    By Jen A. Miller • March 11, 2022
  • Dozens of lines of computer code on a monitor.
    Image attribution tooltip
    iStock / Getty Images Plus via Getty Images

    Tech leaders fear the outcomes of biased AI: report

    Companies can lose revenue, customers or staff due to the impact of bias in their algorithms, according to a DataRobot survey.

    By Jan. 24, 2022
  • Image attribution tooltip
    Sean Gallup via Getty Images

    Companies tie AI success to cost savings, revenue growth: report

    Businesses require mature AI adoption to reap the financial and organizational benefits of the technology.

    By Jan. 18, 2022
  • Deere CTO: Data quality sets pace for future of AI

    Companies hoping to accelerate application development must set up data architectures with the future in mind, according to CTO Jahmy Hindman.

    By Jan. 12, 2022
  • Yaskawa robot arm in FedEx sortation hub
    Image attribution tooltip
    Permission granted by FedEx

    The next step in FedEx's automation journey: Handling the largest and smallest packages

    Fewer steps involving manual inputs are vital for the company to keep service levels high amid a challenging labor environment.

    By Max Garland • Dec. 16, 2021
  • Fabio Caversan, digital business and innovation VP at Stefanini US, speaking Dec. 8 at the AI Summit in New York.
    Image attribution tooltip
    Roberto Torres/CIO Dive

    Enterprise AI success starts by curbing expectations

    To bridge the gap between possible and expected outcomes of technology, companies should inch their way to automation, experts say.

    By Dec. 14, 2021
  • man working on laptop
    Image attribution tooltip
    Retrieved from Flickr/Amtec Photos.

    3 steps toward sustainable AI scaling: Deloitte

    As leaders seek evergreen value from their AI strategies, companies must address their data, operating models and talent strategies, according to Deloitte experts.

    By Dec. 10, 2021
  • Image attribution tooltip
    Sarah Kerver via Getty Images

    Dell's digitized supply chain makes demand planning easier during chip shortage

    The company runs virtual simulations to better detect potential disruptions and shape demand to available supply. 

    By Sarah Zimmerman • Dec. 9, 2021
  • A brick wall with a red CVS Pharmacy sign.
    Image attribution tooltip
    Justin Sullivan via Getty Images

    How CVS uses ML to personalize the pharmacy

    Dedicated scrum teams carry out experiments in real time, using ML to make it easier for people to pick up their medications.

    By Dec. 9, 2021