AI & Future Tech


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    Legacy tech upgrades cost the average business nearly $3M last year

    Maintenance costs, impacts on the data stack and AI ambitions are pushing companies to modernize, a SnapLogic survey found.

    By July 19, 2024
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    Kwarkot via Getty Images
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    As IT costs mount, CIOs want hybrid cloud with better connectivity

    Colocation data centers bridge the gap between cloud and on-prem but bring interoperability challenges, according to a CoreSite report.

    By July 19, 2024
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    Trendline

    Generative AI

    Companies are pushing technology executives to leverage generative AI, a task that requires customized strategies and the necessary guardrails.

    By CIO Dive staff
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    Stephen Lam via Getty Images
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    Salesforce launches customer-facing generative AI assistant

    Einstein Service Agent can better interpret customer context and autonomously determine the next best action.

    By Bryan Wassel • July 18, 2024
  • Sam Altman demonstrates ChatGPT prompt in presentation.
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    Justin Sullivan via Getty Images
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    OpenAI unveils GPT-4o mini, a cost-efficient model

    The company said its mini model is more than 60% cheaper than GPT-3.5 Turbo. Smaller models have spread as organizations look to trim generative AI costs.

    By July 18, 2024
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    onurdongel via Getty Images
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    How CIOs set the pace of generative AI adoption

    Moving too slowly can give competitors the advantage, but rapid deployment brings its own set of challenges. 

    By July 18, 2024
  • Drone aerial view of Microsoft datacenters  along highway A7 in the province Noordholland near Wieringerwe.
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    Gerville via Getty Images
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    Data center building boom fuels global IT spend growth

    As hyperscalers pour billions into infrastructure, enterprises are investing in generative AI capabilities, driving up tech spending across categories.

    By July 17, 2024
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    Hollie Adams via Getty Images
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    Ralph Lauren hires Levi’s exec as new tech chief

    Christopher Conrad is taking over as chief digital and technology officer ahead of Janet Sherlock’s upcoming retirement.

    By July 16, 2024
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    Riccardo Savi via Getty Images
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    UK regulators scrutinize Microsoft’s hiring of Inflection CEO, staff

    An inquiry will assess whether the vendor's move to hire Inflection's leaders and staff impacts market competitiveness.

    By July 16, 2024
  • A person with dark clothing walks through a corporate campus, show out of focus. The PwC logo in a company sign is shown in the background.
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    Leon Neal via Getty Images
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    PwC adds chief AI officer to C-suite as implementation rolls forward

    The professional services firm appointed Dan Priest to lead the U.S. firm’s AI journey and serve customers on the same path. 

    By July 16, 2024
  • A general view of the headquarters of SAP AG, Germany's largest software company on January 8, 2013 in Walldorf, Germany.
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    Thomas Lohnes / Stringer via Getty Images
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    SAP soups up cloud migration package with expense tracking and sales tools

    The enterprise software provider added Sales Cloud and Concur Expense to the GROW with SAP migration incentive program Monday.

    By July 15, 2024
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    Marco VDM via Getty Images
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    Not ready for AI: Enterprises grapple with data, infrastructure gaps

    Businesses need better security, quality and flexibility from their data foundations to meet generative AI goals, a Hitachi Vantara report found.

    By July 12, 2024
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    JohnnyGreig via Getty Images
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    CIOs resist vendor-led AI hype, seeking out transparency

    As vendors fuel a sense of urgency on AI adoption, CIOs turn to risk mitigation frameworks to clear the smoke.

    By July 12, 2024
  • AWS CEO Adam Selipsky delivers a keynote address during AWS re:Invent 2023, at The Venetian Las Vegas on November 28, 2023, in Las Vegas, Nevada
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    Courtesy of AWS
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    AWS unveils generative AI app development feature in Amazon Q

    Amazon Q Apps can turn natural language prompts into applications, the company said. 

    By July 11, 2024
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    baranozdemir via Getty Images
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    Aging devices, not AI PCs, drive PC shipment uptick

    As next year’s Windows 10 support cliff approaches, companies are ramping up to a massive device refresh cycle, according to Gartner research.

    By July 11, 2024
  • A sign hangs above an entranceway to a Capital One Café on February 19, 2024, in Miami, Florida.
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    Joe Raedle / Staff via Getty Images
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    Capital One leans on its cloud maturity to support AI adoption

    “It's difficult to imagine doing AI at scale without a solid foundation of experience using and scaling applications in cloud,” the bank’s SVP and Head of AI Product Aparna Sinha said.

    By July 10, 2024
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    traveler1116 via Getty Images
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    AI could save some professionals 200 hours per year

    Legal, tax and risk pros want guardrails in place as adoption moves forward, a Thomson Reuters report found.

    By July 9, 2024
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    Courtesy of Google
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    Google’s AI efforts slow sustainability gains

    The company’s greenhouse gas emissions climbed 13% last year as compute intensity increased, according to its annual environmental report.

    By July 9, 2024
  • Aerial view of a Northern Virginia data center.
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    Gerville via Getty Images
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    Data center crunch drives up rental costs as vacancy rates plummet

    In the shadow of resource-hungry hyperscaler infrastructure projects, private data center space is getting hard to come by in congested cloud regions. 

    By July 8, 2024
  • SAP SE enterprise software development company building in Frankfurt, Germany on February 08, 2024.
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    Victor Golmer via Getty Images
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    Enterprises near migration bottleneck as SAP deadlines approach

    More than half of the ERP giant’s customers risk running out of maintenance support by 2027, according to an analysis by Basis CTO David Lees.

    By July 8, 2024
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    istockphoto.com/Akodisinghe

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    Sponsored by Penguin Solutions

    3 ways to unlock AI’s full potential and overcome infrastructure pitfalls

    Unlike traditional IT, AI infrastructure involves new and complex individual technologies, requiring specialized knowledge to design, build, deploy and manage a complete integrated system.

    By Jonathan Ha, Sr. Director of Product Management, Penguin Solutions • July 8, 2024
  • A man looks into a large computer screen displaying an artificial intelligence chatbot application.
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    Laurence Dutton via Getty Images
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    Frontline workers split on AI’s workplace impact: BCG

    Despite growing confidence in the technology, 4 in 10 employees are concerned about job security, the consulting firm found.

    By July 3, 2024
  • Attendees walk through an expo hall at AWS re:Invent 2023, a conference hosted by Amazon Web Services, at The Venetian Las Vegas on November 28, 2023 in Las Vegas, Nevada.
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    Noah Berger / Stringer via Getty Images
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    AWS adds step-by-step guides to its AI assistant’s capabilities

    The company is “trying to save agents time but also lower the cognitive load,” VP of Customer Experience Pasquale DeMaio said.

    By Bryan Wassel • July 2, 2024
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    simon2579 via Getty Images
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    AI to take starring role in the C-suite of the future

    Executive appointments focused on AI reflect an intention to invest in the technology, West Monroe’s Casey Foss said.

    By July 2, 2024
  • Kyndryl logo pictured on a wall inside the infrastructure services company's building.
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    Permission granted by Kyndryl
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    Kyndryl bolsters — and reshuffles — technology leadership team

    Kim Basile succeeds CIO Michael Bradshaw, the executive who guided the company’s post-IBM transformation.

    By July 2, 2024
  • Low Angle Shot of Data Center With Multiple Rows of Fully Operational Server Racks.
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    gorodenkoff via Getty Images
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    Enterprise cloud storage spend to double by 2028 as AI ramps up

    AWS dominated the segment with a 30% share of the nearly $60 billion market last year, according to Omdia’s analysis.

    By June 28, 2024