AI & Future Tech

  • A logo sits illuminated outside the IBM booth at the SK telecom booth on day 1 of the GSMA Mobile World Congress on February 28, 2022 in Barcelona, Spain.
    Image attribution tooltip
    David Ramos / Staff via Getty Images
    Image attribution tooltip

    IBM doubles down on open models to help businesses customize AI

    The company added two Granite LLMs under Apache 2.0 licenses and introduced general-purpose coding enhancements to its watsonx assistant Monday.

    By • Oct. 21, 2024
  • Two analysts on a conference stage during a keynote speech
    Image attribution tooltip
    Permission granted by Gartner
    Image attribution tooltip

    Gartner sounds alarm on AI cost, data challenges

    “Cost is as big an AI risk as security,” Mary Mesaglio, distinguished VP analyst at Gartner, said during a conference keynote Monday.

    By • Oct. 21, 2024
  • A digital outline of a brain with lights emerging from the stem, creating a half circle that looks like the globe. Explore the Trendline➔
    Image attribution tooltip
    dem10 via Getty Images
    Image attribution tooltip
    Trendline

    Generative AI

    Companies are pushing technology executives to leverage generative AI, a task that requires customized strategies and the necessary guardrails.

    By CIO Dive staff
  • Exterior view of Microsoft's Vancouver office in Canada on December 22, 2023.
    Image attribution tooltip
    hapabapa via Getty Images
    Image attribution tooltip

    Microsoft to roll out AI agents in Copilot Studio next month

    The company also unveiled 10 autonomous agents within Dynamics 365, targeting sales, customer service and supply chain functions.

    By • Oct. 21, 2024
  • ChatGPT, Gemini, Microsoft Copilot, Claude, and Perplexity app icons are seen on a Google Pixel smartphone.
    Image attribution tooltip
    hapabapa via Getty Images
    Image attribution tooltip

    Generative AI will help with 1 in 3 entry-level tasks by next year, employees say

    The technology's adoption could shift some roles closer toward strategy and decision-making, a Capgemini survey finds.

    By • Oct. 21, 2024
  • Two technology workers stand in front of a large server unit
    Image attribution tooltip
    simonkr via Getty Images
    Image attribution tooltip

    Despite improved workplace culture, tech workers still eye the door

    Many tech professionals plan to quit in the next year despite being the most likely group to recommend their employers, according to EY.

    By • Oct. 18, 2024
  • corporate signage bearing the Salesforce logo in front of a towering skyscraper
    Image attribution tooltip
    Stephen Lam via Getty Images
    Image attribution tooltip

    Tech vendors ask US lawmakers for regulatory clarity on AI

    Salesforce, Kyndryl and others submitted a letter to the House of Representatives' AI task force calling for policy proposals that distinguish between integrators and developers of AI models.

    By • Oct. 17, 2024
  • The JP Morgan Chase & Co. company logo is displayed on a screen at the New York Stock Exchange during morning trading on February 23, 2024 in New York City.
    Image attribution tooltip
    Michael M. Santiago / Staff via Getty Images
    Image attribution tooltip

    JPMorgan Chase leads banking sector in AI adoption: report

    In a tightening race, Capital One gained ground by adding engineering talent, according to Evident research published Thursday.

    By • Oct. 17, 2024
  • A photo illustration of Kamala Harris and Donald Trump shoulder to shoulder facing away from each other. The background is a purple wave with a grid gradient.
    Image attribution tooltip

    Photo illustration: Industry Dive; Joe Readle/Getty Images; Brandon Bell/Getty Images

    Image attribution tooltip

    Election 2024: Where Harris, Trump stand on AI regulation

    Analysts expect Kamala Harris to largely continue the current approach to AI oversight, while Donald Trump’s promise to repeal a Biden executive order signals a major shift.

    By • Oct. 17, 2024
  • Shot of Data Center With Multiple Rows of Fully Operational Server Racks in a Modern Telecommunications Data center.
    Image attribution tooltip
    Oselote via Getty Images
    Image attribution tooltip

    Tech leaders struggle to rescue data trapped in mainframes

    Legacy systems are a goldmine for business insights but extraction remains a challenge, according to a Rocket Software report.

    By • Oct. 16, 2024
  • Businessman holds electronic tablet showing profit data, while businesswoman holds hard-copy report.
    Image attribution tooltip
    Chainarong Prasertthai via Getty Images
    Image attribution tooltip

    More tech chiefs have success measured by profitability, cost management

    IT leaders expect to strengthen their C-suite ties as the role expands, according to a ServiceNow report released Tuesday.

    By • Oct. 15, 2024
  • A facade of the White House in Washington, D.C.
    Image attribution tooltip
    Nick van Bree via Getty Images
    Image attribution tooltip

    Cyber risk tops C-suite concerns heading into US election

    American business leaders will continue to focus on data regulation, AI and technology investments regardless of which party prevails in November, according to PwC.

    By David Jones • Oct. 14, 2024
  • American bank building is pictured with an American flag flag on cold morning.
    Image attribution tooltip
    sshepard via Getty Images
    Image attribution tooltip

    Data overload thwarts digital transformation in banking

    Despite eagerness to scale AI capabilities, the financial sector remains mired in technical debt.

    By • Oct. 11, 2024
  • IT engineer and colleagues communicating on a meeting in the office.
    Image attribution tooltip
    Drazen Zigic via Getty Images
    Image attribution tooltip

    AI adoption brings revenue boosts, but data readiness lags

    Nearly two-thirds of businesses plan to increase their efforts in the next two years, an Accenture survey found.

    By • Oct. 11, 2024
  • ChatGPT, Gemini, Microsoft Copilot, Claude, and Perplexity app icons are seen on a Google Pixel smartphone.
    Image attribution tooltip
    hapabapa via Getty Images
    Image attribution tooltip

    Inside North Highland’s ‘client zero’ approach to generative AI

    The management consulting firm partly credits its early adoption of Anthropic's Claude Enterprise tool for boosting workforce buy-in for its strategy.  

    By • Oct. 11, 2024
  • IBM's Watson IoT Center for AI research and development in Munich, Germany.
    Image attribution tooltip
    FinkAvenue via Getty Images
    Image attribution tooltip

    AI adoption rush puts mainframes back in the spotlight

    Coding assistants are, in turn, helping engineers refactor aging COBOL applications, according to IBM.

    By • Oct. 10, 2024
  • Walmart app homepages on three phones.
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart advances AI ambitions with LLM trained on its own data

    The retailer’s AI investments include LLMs tailored to its own needs and personalized homepages set to launch by the end of 2025.

    By Bryan Wassel • Oct. 10, 2024
  • An Eli Lilly logo is seen at the top of a building.
    Image attribution tooltip
    JHVEPhoto via Getty Images
    Image attribution tooltip

    Eli Lilly names first chief AI officer

    Thomas Fuchs will lead AI initiatives across Lilly, including in drug discovery, clinical trials and manufacturing.

    By Ned Pagliarulo • Oct. 9, 2024
  • SAP SE enterprise software development company building in Frankfurt, Germany on February 08, 2024.
    Image attribution tooltip
    Victor Golmer via Getty Images
    Image attribution tooltip

    SAP expands Joule copilot capabilities, adds collaborative AI agents

    The enterprise technology vendor said its autonomous agents can resolve disputes and streamline financial processes.

    By • Oct. 9, 2024
  • An automated robotic arm is gripping a CPU inside of a circuit board factory.
    Image attribution tooltip
    luza studios via Getty Images
    Image attribution tooltip

    With AI market headed for trillion-dollar mark, chip shortages loom

    Bain & Company expects AI workloads to grow by as much as 35% each year through 2027, accelerating GPU and upstream component consumption.

    By • Oct. 9, 2024
  • several technology workers seated for a corporate training
    Image attribution tooltip
    sturti via Getty Images
    Image attribution tooltip

    Knowledge workers lean on AI as workloads increase

    Employees still wade through excessive drudge work, spending half their week on low-impact tasks, according to a Wrike report.

    By • Oct. 8, 2024
  • Colleagues at business meeting in conference room.
    Image attribution tooltip
    FangXiaNuo via Getty Images
    Image attribution tooltip

    Boardrooms split on AI readiness, pace of adoption: Deloitte

    Just 2% of board members are highly knowledgeable or experienced in AI, according to a Deloitte survey.

    By • Oct. 8, 2024
  • A laptop computer with Microsoft Copilot+ installed is on display at the Best Buy store on June 18, 2024 in Miami, Florida.
    Image attribution tooltip
    Joe Raedle / Staff via Getty Images
    Image attribution tooltip

    AI adoption drives ‘unmanageable’ spike in cloud costs

    IT and financial executives leverage FinOps to rein in software and infrastructure spending, according to a Tangoe report.

    By • Oct. 7, 2024
  • A stand host explains a zEnterprise 114 high-performance mainframe at the IBM stand on the first day of the CeBIT 2012 technology trade fair on March 6, 2012 in Hanover, Germany.
    Image attribution tooltip
    Sean Gallup / Staff via Getty Images
    Image attribution tooltip

    Enterprises cling to mainframe as cloud expands

    Companies that lean on the enterprise workhorse are increasing capacity and purchasing new units, according to ISG research.

    By • Oct. 7, 2024
  • software developer working on coding computer screen and flowchart at night in modern office
    Image attribution tooltip
    Weedezign via Getty Images
    Image attribution tooltip

    AI-powered software testing gains traction, but still needs guardrails

    Human validation is key to mitigating risk, IT leaders said in a survey commissioned by Leapwork. 

    By • Oct. 4, 2024
  • The entrance to a bank center with revolving doors is pictured.
    Image attribution tooltip
    focusstock via Getty Images
    Image attribution tooltip

    Banking tech alliance drafts enterprise AI adoption guidelines

    The Fintech Open Source Foundation, which now includes Nvidia and Moody’s, outlined LLM risks and control measures to guide deployment in the industry.

    By • Oct. 4, 2024