ChatGPT bug underlines need to limit shadow IT

If you share information with the tool, you do so at your own risk, according to experts.

By Lindsey Wilkinson • March 23, 2023

GitHub teases Copilot X, powered by GPT-4

Microsoft-owned entities such as Azure and GitHub are reaping the benefits of Microsoft’s multibillion, multiyear partnership with OpenAI.

By Lindsey Wilkinson • March 22, 2023

Suddenly, there’s a race to put generative AI in CRMs

While Microsoft and Salesforce claim to be the first to put generative AI capabilities in a CRM — neither is likely to be the last.

By Lindsey Wilkinson • March 8, 2023

Generative AI a ‘game-changer’ but businesses are worried about the ethics

Most executives plan to prioritize generative AI over the next year and a half, Salesforce research shows.

By Roberto Torres • March 6, 2023

OpenAI lowers ChatGPT API price

Enterprise data submitted through the API won’t power ChatGPT's training model unless businesses opt in, the company said. 

By Lindsey Wilkinson • March 1, 2023

Financial services’ AI appetite grows, study says

Top uses for AI in the financial services sector include next-best-action systems, portfolio optimization and fraud detection.

By Suman Bhattacharyya • March 1, 2023

Colgate-Palmolive turns to automation for a process upgrade

IT teams optimized workflows with deployments of more than 70 bots throughout business functions, including HR, marketing, finance and sales.

By Lindsey Wilkinson • Feb. 27, 2023

AWS, Hugging Face partnership promises faster and cheaper generative AI deployment

The pair is the latest to enter the AI arena following Microsoft’s OpenAI partnership and Google’s Anthropic investment.

By Lindsey Wilkinson • Feb. 22, 2023

Threat actors can use ChatGPT, too. Here’s what businesses should watch

While IT departments seek enterprise applications, cyber teams must be on the lookout for attacks using the generative AI technology.

By Lindsey Wilkinson • Feb. 21, 2023

OpenAI charts ChatGPT improvements amid transparency efforts

As public interest in generative AI continues to rise, regulators and consumers are pushing for greater transparency on data collection and potential applications of the technology.

By Lindsey Wilkinson • Feb. 17, 2023

How EY approaches generative AI

With a laundry list of enterprise clients, the company is sticking to its AI frameworks to guide next steps.

By Lindsey Wilkinson • Feb. 15, 2023

GitHub Copilot for Business, now in public release, weaves in security

The AI-powered coding tool now sports a more advanced OpenAI model.

By Lindsey Wilkinson • Feb. 14, 2023

OkCupid helps users find love through ChatGPT

Love is in the air with help from AI, but experts caution against ChatGPT-powered catfishing.

By Lindsey Wilkinson • Feb. 14, 2023

4 roadblocks to business adoption of generative AI

As CIOs and tech leaders gauge the risks and rewards of models like ChatGPT, they first need to address critical friction points.

By Lindsey Wilkinson • Feb. 13, 2023

Most employees using AI tools for work aren’t telling their bosses

More than one-third of employees are using generative AI tools to help with work-related tasks, according to Fishbowl data.

By Ryan Golden • Feb. 10, 2023

Snapple turns to AI for next iteration of brand’s ‘Real Facts’ program

The beverage brand is inviting consumers to use an OpenAI-powered tool to generate facts, with some appearing under bottle caps in 2024.

By Sara Karlovitch • Feb. 10, 2023

Microsoft’s OpenAI-powered Bing hits the AI scene

More powerful than ChatGPT, Microsoft unveiled a new and improved search engine Tuesday, incorporating OpenAI technology.

By Lindsey Wilkinson • Feb. 7, 2023

What to know about Google’s AI strategy

OpenAI's launch of ChatGPT spurred an AI race, prompting incumbents like Google to share plans for public tool releases. 

By Lindsey Wilkinson • Feb. 6, 2023

All this AI has a byproduct: regulatory and legal scrutiny

Industry watchers expect regulations and government focus on AI to increase, especially as adoption and development of AI-powered models spreads.

By Lindsey Wilkinson • Feb. 3, 2023

OpenAI, with pilots underway, tries to help organizations identify AI-generated text

In the same week, OpenAI launched a paid tier of ChatGPT and a tool to spot computer-generated text. The problem is, the detection tool is unreliable. 

By Lindsey Wilkinson • Feb. 1, 2023

Microsoft-OpenAI partnership enters third phase with a multiyear, multibillion dollar investment

The expanding partnership between Microsoft and OpenAI has implications for the future of both entities as well as businesses across industries, experts say.

By Lindsey Wilkinson • Jan. 23, 2023

Google Cloud rolls out AI-driven inventory tech

The system uses machine learning to automatically identify items on store shelves using images taken from multiple angles.

By Sam Silverstein • Jan. 23, 2023

ChatGPT coming soon to Azure OpenAI service — with guardrails

Businesses must submit a form describing the proposed use cases and its general capabilities.

By Lindsey Wilkinson • Jan. 17, 2023

OpenAI eyes enterprise ploy with premium ChatGPT tier

A premium version of the service would grant paying users higher message limits and faster performance.

By Lindsey Wilkinson • Jan. 13, 2023

IBM revamps partner program with hybrid cloud growth in mind

The enterprise technology company launched Partner Plus, a way to connect business partners with IBM tech and resources.

By Matt Ashare • Jan. 4, 2023