IT Strategy


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    15 CIO appointments that shaped 2023

    Southwest Airlines, Walgreens and Citi are among the companies that switched up their top tech leadership this year.

    By Nov. 28, 2023
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    MSPs ready to support SEC cyber disclosure requirements

    With a line of sight on security operations, MSPs hold keys to materiality determinations and annual 10-K reports.

    By Suman Bhattacharyya • Nov. 28, 2023
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    Trendline

    Digital transformation

    Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

    By CIO Dive staff
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    5 crucial questions to ask before rolling out AI

    Discover how Generative AI solutions can improve your team’s productivity and efficiency.

    By Taroon Mandhana • Nov. 27, 2023
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    OpenAI fallout underscores importance of triaging vendor risks

    With OpenAI’s stability in question, enterprise tech leaders have a central role in helping their businesses navigate the terrain.

    By Updated Nov. 22, 2023
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    NRF releases 4 principles for AI use in retail

    The organization is providing a framework to encourage the proper application of artificial intelligence technology. 

    By Tatiana Walk-Morris • Nov. 17, 2023
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    FinOps Foundation rolls out cloud cost controls with hyperscaler backing

    The trade association’s new FinOps Open Cost and Usage Specification expands the standard’s scope with support from AWS, Microsoft, Google Cloud and Oracle.

    By Nov. 16, 2023
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    IBM bolsters hybrid AI strategy, arms watsonx with governance solution

    The toolkit validates LLM inputs, monitors outputs for bias, drift and compliance and integrates with models from IBM and other providers.

    By Nov. 15, 2023
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    5 highest-paying IT certifications in 2023

    Google Cloud certifications topped the highest earners list, ousting an AWS certification from its top-paying spot.  

    By Nov. 14, 2023
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    Most businesses buy the wrong software, report finds

    Unanticipated onboarding costs and the shift from on-prem licensing to usage-based fee structures can exacerbate buyer’s remorse, a Capterra survey found. 

    By Nov. 13, 2023
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    Why CBRE built an AI playground

    The commercial real estate company created a self-service platform for employees to leverage LLMs and generative AI tools without added risk.

    By Nov. 13, 2023
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    Want good customer experience? Improve your employee experience.

    MIT Technology Review Insights found that employees are looking for the same things as customers from a brand: personalization, values and efficiency.

    By Kristen Doerer • Nov. 13, 2023
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    Is your tech stack making your team feel stuck?

    Here are three steps CIOs can take to help solve the interconnected issues of tool overload and information hunting at scale.

    By Robbie Strickland, Chief Information Officer at Miro • Nov. 13, 2023
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    3 reasons to avoid cloud repatriation: Forrester

    Migrations don’t always go as planned, but shifting applications back to on-prem data centers isn’t a slam dunk either.

    By Nov. 9, 2023
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    Warby Parker’s ERP implementation costs tip $5M mark

    The vision care retailer is investing in its digital capabilities as it pursues a stronger tech stack, better user experiences and productivity gains. 

    By Nov. 8, 2023
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    Half of cloud transformations are ‘abject failures’

    As the technology matures, CFOs are asking CIOs to justify the business value of existing migrations, HFS CEO and Chief Analyst Phil Fersht said.

    By Nov. 8, 2023
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    Salesforce, Accenture unveil joint life sciences cloud solution

    The two companies will leverage their generative AI partnership to develop the industry vertical.

    By Nov. 6, 2023
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    Slack CEO to depart after first year at the helm

    Lidiane Jones will step down from the top role at the collaboration software company to lead online dating app Bumble on Jan. 2. 

    By Nov. 6, 2023
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    Global cybersecurity workforce grows, but still confronts shortfall of 4M people

    Despite growing to 5.5 million global professionals, an ISC2 study shows the industry still needs millions of qualified workers to fend off rising digital threats.

    By David Jones • Nov. 6, 2023
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    Tech labor market rebounded in October

    Employers across the industry added nearly half a million jobs, according to a CompTIA review of U.S. Bureau of Labor Statistics data.

    By Nov. 3, 2023
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    Want AI buy-in at work? Champion transparency, research finds

    More top-down AI transparency could foster trust among employees, leading to improved job satisfaction.

    By Caroline Colvin • Nov. 3, 2023
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    PayPal promotes Archie Deskus to EVP, CTO

    The move expands the executive's oversight to include platform engineering teams, the company said Thursday.

    By Nov. 2, 2023
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    Walgreens appoints new CIO as leadership transition continues

    Neal Sample, first appointed in an advisor capacity in October, will report to CEO Tim Wentworth as EVP and CIO.

    By Nov. 1, 2023
  • In Kyndryl headquarters, a digital clock counts down the days, hours and minutes to the decoupling of its tech stack from IBM.
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    Inside Kyndryl’s sprint to decouple IT from IBM

    Ahead of a Nov. 3 deadline, CIO Michael Bradshaw detailed the company’s push to rebuild IT, moving 1,800 applications to an all-cloud infrastructure in two years.

    By Oct. 31, 2023
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    Healthcare CIOs name AI, ML top priorities of 2023, survey finds

    Hospitals turned to AI to ease resource strain, but managing the new tools adds “a heavy operational burden” for IT teams.

    By Emily Olsen • Oct. 30, 2023
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    3 things workers expect from their CIOs

    IT leaders must push to improve how employees across departments interact and leverage tools in their day-to-day.

    By Oct. 27, 2023