15 CIO appointments that shaped 2023

Southwest Airlines, Walgreens and Citi are among the companies that switched up their top tech leadership this year.

By Roberto Torres • Nov. 28, 2023

MSPs ready to support SEC cyber disclosure requirements

With a line of sight on security operations, MSPs hold keys to materiality determinations and annual 10-K reports.

By Suman Bhattacharyya • Nov. 28, 2023

Explore the Trendline➔

Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

5 crucial questions to ask before rolling out AI

Discover how Generative AI solutions can improve your team’s productivity and efficiency.

By Taroon Mandhana • Nov. 27, 2023

OpenAI fallout underscores importance of triaging vendor risks

With OpenAI’s stability in question, enterprise tech leaders have a central role in helping their businesses navigate the terrain.

By Lindsey Wilkinson • Updated Nov. 22, 2023

NRF releases 4 principles for AI use in retail

The organization is providing a framework to encourage the proper application of artificial intelligence technology. 

By Tatiana Walk-Morris • Nov. 17, 2023

FinOps Foundation rolls out cloud cost controls with hyperscaler backing

The trade association’s new FinOps Open Cost and Usage Specification expands the standard’s scope with support from AWS, Microsoft, Google Cloud and Oracle.

By Matt Ashare • Nov. 16, 2023

IBM bolsters hybrid AI strategy, arms watsonx with governance solution

The toolkit validates LLM inputs, monitors outputs for bias, drift and compliance and integrates with models from IBM and other providers.

By Matt Ashare • Nov. 15, 2023

5 highest-paying IT certifications in 2023

Google Cloud certifications topped the highest earners list, ousting an AWS certification from its top-paying spot.  

By Lindsey Wilkinson • Nov. 14, 2023

Most businesses buy the wrong software, report finds

Unanticipated onboarding costs and the shift from on-prem licensing to usage-based fee structures can exacerbate buyer’s remorse, a Capterra survey found. 

By Matt Ashare • Nov. 13, 2023

Why CBRE built an AI playground

The commercial real estate company created a self-service platform for employees to leverage LLMs and generative AI tools without added risk.

By Lindsey Wilkinson • Nov. 13, 2023

Want good customer experience? Improve your employee experience.

MIT Technology Review Insights found that employees are looking for the same things as customers from a brand: personalization, values and efficiency.

By Kristen Doerer • Nov. 13, 2023

Is your tech stack making your team feel stuck?

Here are three steps CIOs can take to help solve the interconnected issues of tool overload and information hunting at scale.

By Robbie Strickland, Chief Information Officer at Miro • Nov. 13, 2023

3 reasons to avoid cloud repatriation: Forrester

Migrations don’t always go as planned, but shifting applications back to on-prem data centers isn’t a slam dunk either.

By Matt Ashare • Nov. 9, 2023

Warby Parker’s ERP implementation costs tip $5M mark

The vision care retailer is investing in its digital capabilities as it pursues a stronger tech stack, better user experiences and productivity gains. 

By Lindsey Wilkinson • Nov. 8, 2023

Half of cloud transformations are ‘abject failures’

As the technology matures, CFOs are asking CIOs to justify the business value of existing migrations, HFS CEO and Chief Analyst Phil Fersht said.

By Matt Ashare • Nov. 8, 2023

Salesforce, Accenture unveil joint life sciences cloud solution

The two companies will leverage their generative AI partnership to develop the industry vertical.

By Matt Ashare • Nov. 6, 2023

Slack CEO to depart after first year at the helm

Lidiane Jones will step down from the top role at the collaboration software company to lead online dating app Bumble on Jan. 2. 

By Roberto Torres • Nov. 6, 2023

Global cybersecurity workforce grows, but still confronts shortfall of 4M people

Despite growing to 5.5 million global professionals, an ISC2 study shows the industry still needs millions of qualified workers to fend off rising digital threats.

By David Jones • Nov. 6, 2023

Tech labor market rebounded in October

Employers across the industry added nearly half a million jobs, according to a CompTIA review of U.S. Bureau of Labor Statistics data.

By Roberto Torres • Nov. 3, 2023

Want AI buy-in at work? Champion transparency, research finds

More top-down AI transparency could foster trust among employees, leading to improved job satisfaction.

By Caroline Colvin • Nov. 3, 2023

PayPal promotes Archie Deskus to EVP, CTO

The move expands the executive's oversight to include platform engineering teams, the company said Thursday.

By Roberto Torres • Nov. 2, 2023

Walgreens appoints new CIO as leadership transition continues

Neal Sample, first appointed in an advisor capacity in October, will report to CEO Tim Wentworth as EVP and CIO.

By Roberto Torres • Nov. 1, 2023

Inside Kyndryl’s sprint to decouple IT from IBM

Ahead of a Nov. 3 deadline, CIO Michael Bradshaw detailed the company’s push to rebuild IT, moving 1,800 applications to an all-cloud infrastructure in two years.

By Matt Ashare • Oct. 31, 2023

Healthcare CIOs name AI, ML top priorities of 2023, survey finds

Hospitals turned to AI to ease resource strain, but managing the new tools adds “a heavy operational burden” for IT teams.

By Emily Olsen • Oct. 30, 2023

3 things workers expect from their CIOs

IT leaders must push to improve how employees across departments interact and leverage tools in their day-to-day.

By Lindsey Wilkinson • Oct. 27, 2023