CrowdStrike CEO says 97% of Windows sensors restored in IT outage recovery effort

Coinciding with George Kurtz's update, Microsoft outlined its efforts to enhance resiliency just months after launching a massive security overhaul.

By David Jones • July 26, 2024

CrowdStrike disruption direct losses to reach $5.4B for Fortune 500, study finds

Cyber insurance will cover only about 10% to 20% of losses, according to a report from Parametrix.

By David Jones • July 25, 2024

Explore the Trendline➔

Hybrid work

Companies must have digital solutions in place to enable collaboration, connectivity and communication.

By CIO Dive staff

American Airlines credits IT teams with quick recovery from CrowdStrike disruption

“Within an hour of the outage, we assembled the right operating teams and IT experts to develop and execute a plan to get our systems back online,” COO David Seymour said Thursday.

By Matt Ashare • July 25, 2024

Mondelēz International taps Nestlé, P&G veteran as tech chief

Filippo Catalano will join the organization later this year, reporting directly to its CEO.

By Roberto Torres • July 24, 2024

SAP bets on enterprise architecture skills to boost cloud ERP migration

“The hiring machine is on,” CEO Christian Klein said, as the ERP giant promised each RISE with SAP customer a dedicated technical migration assistant.

By Matt Ashare • July 24, 2024

United completes manual reboot as aviation industry reels from CrowdStrike outages

The airline’s IT teams fixed more than 26,000 computers and devices at 365 airports globally, according to CEO Scott Kirby.

By Matt Ashare • July 23, 2024

CrowdStrike says flawed update was live for 78 minutes

Though CrowdStrike pulled the update, companies across sectors were already dealing with cascading consequences that required manual remediations.

By Matt Kapko • July 23, 2024

CrowdStrike, Microsoft scramble to contain fallout from global IT outage

Cybersecurity and IT experts said users are having major difficulties in recovery efforts, despite workarounds and guidance the vendors released.

By David Jones • July 22, 2024

Top takeaways from the CrowdStrike outage for IT teams

"This may be the biggest stress test that I've ever seen for direct, first-line IT support teams," Gartner's Jon Amato said. 

By Roberto Torres • Updated July 23, 2024

Delta’s CrowdStrike recovery stymied by crew-tracking systems failure

The carrier lagged behind other airlines in its efforts to restore operations, canceling thousands of flights over the weekend.

By Matt Ashare • July 22, 2024

Widespread adoption still elusive for generative AI tools in ERP

Executives are grappling with pending software updates and the technology’s relative novelty.

By Jen A. Miller • July 22, 2024

CrowdStrike software update at the root of a massive global IT outage

A defective software update led to major disruptions in aviation, banking and other industries Friday as Microsoft 365 services were impacted worldwide.

By David Jones , Roberto Torres • Updated July 19, 2024

Salesforce launches customer-facing generative AI assistant

Einstein Service Agent can better interpret customer context and autonomously determine the next best action.

By Bryan Wassel • July 18, 2024

How CIOs set the pace of generative AI adoption

Moving too slowly can give competitors the advantage, but rapid deployment brings its own set of challenges. 

By Lindsey Wilkinson • July 18, 2024

Inside USAA’s 3-year push to clean up a massive data estate

Chief Data and Analytics Officer Ramnik Bajaj set firm migration deadlines for the company’s move to a centralized Snowflake environment.

By Matt Ashare • July 17, 2024

AI budgets poised to surge in 2025

One in 3 enterprises plan to invest at least $10 million in AI next year, according to EY.

By Alexei Alexis • July 17, 2024

UK regulators scrutinize Microsoft’s hiring of Inflection CEO, staff

An inquiry will assess whether the vendor's move to hire Inflection's leaders and staff impacts market competitiveness.

By Roberto Torres • July 16, 2024

As CISOs grapple with the C-suite, job satisfaction takes a hit

Research found CISO job satisfaction has direct ties to how much — or little — access security leaders have to company management.

By Sue Poremba • July 15, 2024

Time to get serious about SaaS security

Why don’t we see more emphasis and attention on SaaS app security? Not because it doesn’t matter, but because the problem seems insoluble. 

By John Fiedler, Ironclad CISO • July 15, 2024

Aging devices, not AI PCs, drive PC shipment uptick

As next year’s Windows 10 support cliff approaches, companies are ramping up to a massive device refresh cycle, according to Gartner research.

By Matt Ashare • July 11, 2024

Guitar Center revamps tech leadership to tune the customer experience

Adolfo Rodriguez, incoming chief technology and information officer, most recently served as SVP of technology transformation at Advance Auto Parts.

By Roberto Torres • July 10, 2024

Snowflake allows admins to enforce MFA as breach investigations conclude

Three months after an attacker targeted more than 100 customer environments, Snowflake is making it easier for existing customers to enforce MFA but isn’t requiring it.

By Matt Kapko • July 9, 2024

Tech unemployment rose to nearly 4-year high in June

A CompTIA analysis of official data shows IT unemployment reached 3.7% among technology professions, in line with a national upward trend.

By Roberto Torres • July 8, 2024

To fill cybersecurity skills gaps, experts look to novel measures

The pace of change is driving workforce skills gaps, and traditional learning pathways can't keep up with demand.

By Rosalyn Page • July 3, 2024

AWS adds step-by-step guides to its AI assistant’s capabilities

The company is “trying to save agents time but also lower the cognitive load,” VP of Customer Experience Pasquale DeMaio said.

By Bryan Wassel • July 2, 2024