IT Strategy
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Raytheon CIO championed as business — not just tech — leader
Kevin Neifert wants to embolden employees to express ideas so he implements innovation advocates across organizations.
By Samantha Ann Schwartz • Oct. 19, 2018
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For The New York Times, a shifting model redefines the CIO role
The 'Gray Lady' reshaped its technical paradigm when it moved to a digital operation. That process is continuing.
By Samantha Ann Schwartz • Oct. 18, 2018
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7 'scary' and disruptive technologies to watch out for
Companies that don't prepare "will be pushed aside," said Daryl Plummer, distinguished VP analyst and fellow at Gartner.
By Samantha Ann Schwartz • Oct. 18, 2018
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Bridging the gap between DevOps and IT Infrastructure Library
With the emergence of DevOps and after eight years without an update, some think ITIL has finally outlived its value.
By Samantha Ann Schwartz • Oct. 17, 2018
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How Ginni Rometty is positioning IBM to play a role in customers' future
There's a lot to be learned from a company in transition. After almost seven years at the helm of IBM, Rometty shared takeaways at the Gartner Symposium.
By Alex Hickey • Oct. 17, 2018
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Digital tech was a 'shiny object' — now it enables IT value creation, Kimberly-Clark CIO says
To help execute change and spark ideas, Suja Chandrasekaran whiteboards with her presidents, involving them in creative processes rather than presenting ideas to them.
By Naomi Eide • Oct. 17, 2018
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'Welcome to what's next': Intrigue and anxiety await business tech
Business technology relies on more than digital transformation, a phrase that is ubiquitous and does little to define what organizations are trying to accomplish.
By Naomi Eide • Oct. 16, 2018
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OpinionCorporate culture: The unexpected component for digital transformation
A year in, some companies find digital transformation projects are stalled or scaled back; over budget and behind schedule; or canceled all together. Was the corporate culture ready?
By Katherine Kisovec
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OpinionAre businesses prepared for the voice revolution?
Voice interfaces are becoming more important to business — but enterprises should not expect that adapting to voice will be like adapting to mobile.
By Anant Jhingran and Michael Endler
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Steelcase drives workspace overhaul for the 'fitness and wellness' of IT
Renovating IT's workspace means breaking out of the basement.
By Naomi Eide • Oct. 08, 2018
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Report: Verizon signs $700M outsourcing deal with Infosys
Verizon's deal is an outlier as outsourcing technology services have become less popular. U.S. government calls to "Buy American, Hire American" have also had an impact on how companies acquire talent for hard-to-fill tech jobs.
By Naomi Eide • Oct. 04, 2018
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Estée Lauder CIO gives IT a makeover to keep pace with fast-changing beauty trends
"We don't talk about digital transformation," Michael Smith said. "I don't like that term, because it's a buzzword, and it means 15 different things to 15 different people."
By Mitch Betts • Oct. 03, 2018
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60% of businesses optimistic about digital transformation. Why hasn't culture followed?
The onus is on leaders to have realistic expectations and not overwhelm employees with too much, change too quickly.
By Samantha Ann Schwartz • Oct. 03, 2018
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Boeing works to create data appetite in target-rich manufacturing
Data without analysis offers little to an organization, a challenge Boeing has felt as it works to become more analytic-based.
By Naomi Eide • Oct. 02, 2018
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At American Airlines, AI starts with baggage handling
With advanced and emerging technologies, the airline has to think big but start with small implementations and move quickly.
By Naomi Eide • Sept. 28, 2018
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Uber's record $148M fine highlights harsh repercussions for data breach disclosure failures
The lesson from Uber is failure to disclose has a negative impact, a message to big tech companies that they are not above the law.
By Naomi Eide • Sept. 27, 2018
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Digital transformation calls for leadership innovation
One of the greatest challenges organizations face is transforming technology tools and culture in tandem. One without the other doesn't bode well.
By Naomi Eide , Valerie Bolden-Barrett • Sept. 26, 2018
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Widening IT channel begets vertical integrations, partnerships
Strong partner ecosystems with other service providers are a more critical foundation, and more channel firms are working toward vertical industry specialization.
By Alex Hickey • Sept. 25, 2018
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OpinionWhy businesses must focus on intelligence augmentation over artificial intelligence
For tasks that do not require context and are easily repeatable, AI solutions can increase efficiency without introducing risk.
By Aaron Masih
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At Pinterest, AI implementations start small and add complexity over time
"There is no technology that's really useful if it cannot be explained with plain words," said Vanja Josifovski, CTO and VP of engineering at Pinterest.
By Naomi Eide • Sept. 24, 2018
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After successful pilot, Walmart rolls out VR training to 1M associates in US
Just over a year since debuting virtual reality in its associate training program, Walmart is providing 4 Oculus VR headsets to U.S. stores by the end of 2018.
By Alex Hickey • Sept. 21, 2018
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Technology in action at TGI Fridays: No 'better use case than selling alcohol with AI'
By integrating AI in platforms and email campaigns, the restaurant chain was able to differentiate customers and tailor personal experiences at the bar.
By Naomi Eide • Sept. 20, 2018
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Deep DiveThe corruption of DevOps
A hesitancy to invoke real organizational change to implement DevOps has created an underlying reliance on the vendor landscape.
By Naomi Eide • Sept. 19, 2018
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Tools enable digital transformation, but too many frustrate employees
It takes approximately two years for companies to change their technical mindset, making it less of a technology issue and more of a cultural one.
By Samantha Ann Schwartz • Sept. 19, 2018
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AI graduating from point solutions to enterprise-level systems
But the gap between AI pioneers and companies just experimenting or investigating the technology is widening.
By Alex Hickey • Sept. 18, 2018