IT Strategy


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    McDonald’s appoints US CIO

    Valerie Ashbaugh is set to switch positions with long-time tech chief Whitney McGinnis, who will serve as SVP, commercial products and platforms.

    By Julie Littman • June 20, 2025
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    Cigna launches generative AI assistant for members

    The health insurer is trying to improve the customer experience by connecting them with an AI bot, but analyses show generative AI can make mistakes.

    By Rebecca Pifer • June 17, 2025
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    Trendline

    Hybrid cloud

    IT decision makers turn to hybrid cloud in search of security, flexibility and scale within enterprise infrastructure.

    By CIO Dive staff
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    Broadcom deploys souped up VMware private cloud

    The company made its VMware Cloud Foundation 9.0 bundle generally available to customers Tuesday after two months of public beta pre-release.

    By June 17, 2025
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    Tech roles proliferate in the C-suite amid AI adoption push

    Half of executives say their organization has at least four C-level technology officers, according to Deloitte data.

    By June 17, 2025
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    Opinion

    Start small, win big: How to choose the right AI use cases

    CIOs can guide their organizations to success by focusing on applications that solve existing pain points and provide measurable business value.

    By Becky Carroll • June 16, 2025
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    Michelin scraps VMware containers for open-source Kubernetes platform

    The tire manufacturer saw costs decrease 44% after moving 450 applications to an in-house platform.

    By June 13, 2025
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    Starbucks deploys virtual assistant to improve workflows

    Green Dot Assist will help staff look up various ingredients for drinks, troubleshoot equipment and help managers staff last-minute callouts.

    By Julie Littman • June 11, 2025
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    How 3 banks are capitalizing on AI

    Lloyds Banking Group, NatWest and Truist are building on in-house productivity gains to scale more ambitious use cases.

    By June 10, 2025
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    AI skills shortage surpasses big data, cybersecurity

    Scarcity of AI skills jumped from 2023, marking the steepest rise Nash Squared has ever recorded.

    By June 10, 2025
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    VMware accuses Siemens of stalling in software licensing dispute

    The Broadcom-owned vendor complained of discovery process delays Friday in a civil suit stemming from a September support service renewal request.

    By June 9, 2025
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    US sheds 131K tech jobs in May as economic uncertainty persists

    Despite the dip, total IT employment remains positive for the year, according to a CompTIA review of U.S. Bureau of Labor Statistics data.

    By June 6, 2025
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    Nearly half of CEOs say employees are resistant or even hostile to AI

    AI adoption faces three barriers: organizational change management, a lack of employee trust and workforce skills gaps, a Kyndryl report shows.

    By Carolyn Crist • June 6, 2025
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    Psst, employers: AI interviewers may be alienating applicants

    Some companies are creating an ethical quandary by bringing a “wild west” mentality to AI integration in the workplace, organizational psychologist Brian Smith said.

    By Emilie Shumway • June 5, 2025
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    Data privacy, compliance spend rises alongside AI efforts

    U.S. businesses increased budgets by 71% to secure their data, according to a Blancco report published Wednesday. 

    By June 4, 2025
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    Microsoft, CrowdStrike, other cyber firms collaborate on threat actor taxonomy

    After years of confusion, leading threat-intelligence companies will streamline how they name threat groups.

    By David Jones • June 3, 2025
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    Business leaders expect agentic AI to take over customer service

    Agentic AI will handle most customer service interactions with tech vendors in the next three years, according to Cisco projections.

    By Kristen Doerer • June 3, 2025
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    Sponsored by Bottle Rocket

    Demystifying digital transformation

    Digital transformation has become a strategic imperative and is more accessible than ever, regardless of where your company stands on its journey.

    June 2, 2025
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    Sponsored by Amazon Business

    How modern procurement helps rein in tail spend and navigate a challenging market

    Modernize procurement to cut tail spend and boost compliance. Discover how leading teams use Amazon Business to drive smarter, more strategic purchasing.

    June 2, 2025
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    AI drives cyber strategies, security execs say

    Basic vulnerabilities account for most cyberattacks, but security leaders say they’re more concerned about the risks of AI, Arctic Wolf research shows.

    By Eric Geller • May 30, 2025
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    Salesforce flags rising AI revenue, more Agentforce deals

    The provider now has 4,000 paid enterprise customers for its agentic AI platform, executives said Wednesday.

    By May 29, 2025
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    CIOs tackle talent strategies, org structures as AI takes hold

    Tech executives are steering ongoing enterprise transformation at a time when workforce skills and roles are in flux.

    By May 29, 2025
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    How CIOs and CISOs can improve their collaboration

    IT and security leaders best serve their organizations when there are clearly defined roles and mutual respect for their counterparts’ objectives.

    By May 28, 2025
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    Sponsored by 10KMedia

    Why every AI-driven development team needs an observability MCP server

    As AI takes on a larger role in software development, it must also evolve to support operations.

    By Orr Benjamin, VP of Product at groundcover • May 28, 2025
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    Kaarin Vembar/CIO Dive
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    Walmart cuts 1,500 jobs in US retail, global tech teams

    The retailer said it is slashing some roles and adding others in an effort to become more agile and innovative.

    By Daphne Howland • May 22, 2025
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    IT chiefs contend with AI’s seismic change

    Tech leaders at the MIT Sloan CIO Symposium described sweeping transformation ahead as agentic AI enters the workforce. But data, people and security problems loom large.

    By May 21, 2025