AWS doubles down on optimization, reducing customers’ cloud cost

Enterprises kept looking for ways to optimize cloud spend in Q4 as economic conditions worsened, Amazon CFO Brian Olsavsky said during Thursday’s earnings call. 

By Matt Ashare • Feb. 3, 2023

January jobs report a mixed bag for tech workers

The unemployment rate remains low, a sign laid off workers were absorbed back into the market, CompTIA said. But the number of tech occupations dropped.

By Lindsey Wilkinson • Feb. 3, 2023

Explore the Trendline➔

Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

Southwest names CIO as transformation efforts unfold

Lauren Woods, an executive with more than a decade at Southwest, takes over for CIO Kathleen Merrill, who became executive advisor.

By Roberto Torres • Feb. 3, 2023

Global disruption prompts more innovation, not less

Rather than responding defensively to economic precarity, companies lean on cloud, data and AI to push forward, according to Accenture research.

By Matt Ashare • Feb. 2, 2023

The top business technology trends to follow in 2023

CIOs are in for a busy year as businesses decide what to do with technology in volatile market conditions. 

By Roberto Torres • Feb. 2, 2023

3 technology lessons from Southwest’s IT failure

Not all $1 billion tech investments are equal when it comes to paying down technical debt.

By Matt Ashare • Feb. 2, 2023

Airlines promise they’re investing in technology

Five major carriers used recent earnings calls to respond to the recent failures in aviation technology.

By Matt Ashare • Jan. 31, 2023

IBM experiences growing pains as hybrid cloud strategy takes shape

Software and consulting services were the business drivers in "the first full year of the new IBM," CEO Arvind Krishna said during an earnings call.

By Matt Ashare • Jan. 30, 2023

3 trends shaping IT compensation strategies in 2023

Experts expect the IT talent salary ceiling to continue to rise despite tech industry layoffs and economic slowdown.

By Lindsey Wilkinson • Jan. 30, 2023

Expose tribal knowledge to drive a smarter digital transformation

Improving customer experiences, automating workflows and modernizing applications are three key areas where CIOs can demonstrate business outcomes and return on investment (ROI).

By Isaac Sacolick • Jan. 30, 2023

Southwest Airlines tech ‘generally worked as designed,’ CEO says

A perfect storm of bad weather and mass cancellations “just overwhelmed the technology and the processes,” Bob Jordan said.

By Matt Ashare • Jan. 27, 2023

Tool clutter weighs down cross-team collaboration

There's a mismatch between how workers want to carry out collaboration and the tools they have access to, Microsoft research shows.

By Roberto Torres • Jan. 27, 2023

United Airlines CEO calls out tech failures in the aviation sector

“This ought to be a wake-up call for all of us in aviation,” Steve Kirby, said during an earnings call.

By Matt Ashare • Jan. 26, 2023

CIO role ‘elevated’ as economic uncertainty persists: report

Security and modernization needs will push IT spending upward in 2023, according to Foundry's State of the CIO report.

By Roberto Torres • Jan. 26, 2023

Morale support: How to lead your IT team through layoffs

Remaining staff members are watching closely how companies treat departing workers — and will need support as they attempt to carry on.

By Roberto Torres • Jan. 26, 2023

Live Nation’s IT capabilities scrutinized as company blames bots

Senators questioned whether there was a fundamental flaw in the company's technology stack in a high-profile congressional hearing.

By Lindsey Wilkinson • Jan. 25, 2023

Top tech talent rewarded with remote work

Software and data professions command the highest percentage of flexible work options, a Remote report shows.

By Matt Ashare • Jan. 24, 2023

Great resigners gravitated to tech in 2022 — and not just for better salaries

Challenging work and upskilling opportunities drew job changers into the IT workforce, and most are happy in their new roles.

By Matt Ashare • Jan. 24, 2023

Google Cloud rolls out AI-driven inventory tech

The system uses machine learning to automatically identify items on store shelves using images taken from multiple angles.

By Sam Silverstein • Jan. 23, 2023

Southwest Airlines commits $1B to IT upgrades

The airline has taken immediate action to enhance its crew engagement technology, CEO Bob Jordan said.

By Matt Ashare • Jan. 20, 2023

Capital One cuts 1,100 tech jobs

Responsibilities associated with eliminated positions will fold into existing engineering and product roles, Capital One said.

By Anna Hrushka • Jan. 20, 2023

Low code offers a glimmer of hope for paying off technical debt

Research shows low code technologies have the potential to chip away at legacy code bases. Yet, the catch is, hand coding is still a must.

By Matt Ashare • Jan. 20, 2023

Tech hiring, talent retention woes show small signs of easing

Job openings and new hiring activity cooled in December, despite an overheated market for tech talent, an iCIMS report found.

By Matt Ashare • Jan. 19, 2023

Microsoft to cut 10K jobs, expects $1.2B hit in Q2

The company said it will continue to hire in “key strategic areas" amid more signs of customer caution over economic troubles.

By Lindsey Wilkinson • Jan. 18, 2023

Gartner dials back worldwide IT spending forecast

The shift reflects the impact of inflation on consumer spending and a strong dollar on exchange rates.

By Matt Ashare • Jan. 18, 2023