IT Strategy


  • Amazon AWS logo
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    AWS doubles down on optimization, reducing customers’ cloud cost

    Enterprises kept looking for ways to optimize cloud spend in Q4 as economic conditions worsened, Amazon CFO Brian Olsavsky said during Thursday’s earnings call. 

    By Feb. 3, 2023
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    January jobs report a mixed bag for tech workers

    The unemployment rate remains low, a sign laid off workers were absorbed back into the market, CompTIA said. But the number of tech occupations dropped.

    By Feb. 3, 2023
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    Trendline

    Digital transformation

    Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

    By CIO Dive staff
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    Southwest names CIO as transformation efforts unfold

    Lauren Woods, an executive with more than a decade at Southwest, takes over for CIO Kathleen Merrill, who became executive advisor.

    By Feb. 3, 2023
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    pookpiik via Getty Images

    Global disruption prompts more innovation, not less

    Rather than responding defensively to economic precarity, companies lean on cloud, data and AI to push forward, according to Accenture research.

    By Feb. 2, 2023
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    The top business technology trends to follow in 2023

    CIOs are in for a busy year as businesses decide what to do with technology in volatile market conditions. 

    By Feb. 2, 2023
  • The tail sections of a Southwest Airlines planes are seen at the Oakland International Airport .
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    Justin Sullivan via Getty Images

    3 technology lessons from Southwest’s IT failure

    Not all $1 billion tech investments are equal when it comes to paying down technical debt.

    By Feb. 2, 2023
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    Airlines promise they’re investing in technology

    Five major carriers used recent earnings calls to respond to the recent failures in aviation technology.

    By Jan. 31, 2023
  • An IBM sign stands outside an IBM building May 10, 2005 in downtown Chicago, Illinois.
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    Tim Boyle via Getty Images

    IBM experiences growing pains as hybrid cloud strategy takes shape

    Software and consulting services were the business drivers in "the first full year of the new IBM," CEO Arvind Krishna said during an earnings call.

    By Jan. 30, 2023
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    3 trends shaping IT compensation strategies in 2023

    Experts expect the IT talent salary ceiling to continue to rise despite tech industry layoffs and economic slowdown.

    By Jan. 30, 2023
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    Sponsored by Coveo

    Expose tribal knowledge to drive a smarter digital transformation

    Improving customer experiences, automating workflows and modernizing applications are three key areas where CIOs can demonstrate business outcomes and return on investment (ROI).

    By Isaac Sacolick • Jan. 30, 2023
  • Southwest Airlines airplane taxies from a gate at Baltimore Washington International Thurgood Marshall Airport on October 11, 2021
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    Kevin Dietsch / Staff via Getty Images

    Southwest Airlines tech ‘generally worked as designed,’ CEO says

    A perfect storm of bad weather and mass cancellations “just overwhelmed the technology and the processes,” Bob Jordan said.

    By Jan. 27, 2023
  • Warehouse manager using laptop to share dispatch schedule alongside a male worker. Warehouse staff looking at laptop while working.
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    alvarez via Getty Images

    Tool clutter weighs down cross-team collaboration

    There's a mismatch between how workers want to carry out collaboration and the tools they have access to, Microsoft research shows.

    By Jan. 27, 2023
  • A United Airlines 787 Dreamliner prepares to land at San Francisco International Airport on October 19, 2021.
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    Justin Sullivan via Getty Images

    United Airlines CEO calls out tech failures in the aviation sector

    “This ought to be a wake-up call for all of us in aviation,” Steve Kirby, said during an earnings call.

    By Jan. 26, 2023
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    CIO role ‘elevated’ as economic uncertainty persists: report

    Security and modernization needs will push IT spending upward in 2023, according to Foundry's State of the CIO report.

    By Jan. 26, 2023
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    kieferpix via Getty Images

    Morale support: How to lead your IT team through layoffs

    Remaining staff members are watching closely how companies treat departing workers — and will need support as they attempt to carry on.

    By Jan. 26, 2023
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    Live Nation’s IT capabilities scrutinized as company blames bots

    Senators questioned whether there was a fundamental flaw in the company's technology stack in a high-profile congressional hearing.

    By Jan. 25, 2023
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    Top tech talent rewarded with remote work

    Software and data professions command the highest percentage of flexible work options, a Remote report shows.

    By Jan. 24, 2023
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    PeopleImages via Getty Images

    Great resigners gravitated to tech in 2022 — and not just for better salaries

    Challenging work and upskilling opportunities drew job changers into the IT workforce, and most are happy in their new roles.

    By Jan. 24, 2023
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    Courtesy of Google

    Google Cloud rolls out AI-driven inventory tech

    The system uses machine learning to automatically identify items on store shelves using images taken from multiple angles.

    By Sam Silverstein • Jan. 23, 2023
  • Southwest Airlines airplane taxies from a gate at Baltimore Washington International Thurgood Marshall Airport on October 11, 2021
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    Kevin Dietsch / Staff via Getty Images

    Southwest Airlines commits $1B to IT upgrades

    The airline has taken immediate action to enhance its crew engagement technology, CEO Bob Jordan said.

    By Jan. 20, 2023
  • An American flag flies in front of the Capital One logo at the bank's headquarters.
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    Win McNamee via Getty Images

    Capital One cuts 1,100 tech jobs

    Responsibilities associated with eliminated positions will fold into existing engineering and product roles, Capital One said.

    By Anna Hrushka • Jan. 20, 2023
  • Close-up Focus on Person's Hands Typing on the Desktop Computer Keyboard. Screens Show Coding Language User Interface.
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    gorodenkoff via Getty Images

    Low code offers a glimmer of hope for paying off technical debt

    Research shows low code technologies have the potential to chip away at legacy code bases. Yet, the catch is, hand coding is still a must.

    By Jan. 20, 2023
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    simpson33 via Getty Images

    Tech hiring, talent retention woes show small signs of easing

    Job openings and new hiring activity cooled in December, despite an overheated market for tech talent, an iCIMS report found.

    By Jan. 19, 2023
  • A Microsoft logo is seen during the 2015 Microsoft Build Conference on April 29, 2015 at Moscone Center in San Francisco, California.
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    Stephen Lam via Getty Images

    Microsoft to cut 10K jobs, expects $1.2B hit in Q2

    The company said it will continue to hire in “key strategic areas" amid more signs of customer caution over economic troubles.

    By Jan. 18, 2023
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    Gartner dials back worldwide IT spending forecast

    The shift reflects the impact of inflation on consumer spending and a strong dollar on exchange rates.

    By Jan. 18, 2023