The Latest
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Global disruption prompts more innovation, not less
Rather than responding defensively to economic precarity, companies lean on cloud, data and AI to push forward, according to Accenture research.
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3 technology lessons from Southwest’s IT failure
Not all $1 billion tech investments are equal when it comes to paying down technical debt.
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OpenAI, with pilots underway, tries to help organizations identify AI-generated text
In the same week, OpenAI launched a paid tier of ChatGPT and a tool to spot computer-generated text. The problem is, the detection tool is unreliable.
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Airlines promise they’re investing in technology
Five major carriers used recent earnings calls to respond to the recent failures in aviation technology.
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ServiceNow leans on customer quality, not volume, as market shifts
The SaaS company reported a 98% renewal rate and inked more than 120 deals valued greater than $1 million last quarter.
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CISOs to face new budget hurdles in 2023 as economic anxiety lingers
Boards and the C-suite still see cybersecurity as a cost center, forcing CISOs to rethink their approach amid cost cuts become more prominent.
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IBM experiences growing pains as hybrid cloud strategy takes shape
Software and consulting services were the business drivers in "the first full year of the new IBM," CEO Arvind Krishna said during an earnings call.
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3 trends shaping IT compensation strategies in 2023
Experts expect the IT talent salary ceiling to continue to rise despite tech industry layoffs and economic slowdown.
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Microsoft surpasses $20B in security revenue as enterprise customers consolidate
The company’s cybersecurity business is growing, but CEO Satya Nadella warned that customers, in an uncertain economy, are exercising caution.
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Tool clutter weighs down cross-team collaboration
There's a mismatch between how workers want to carry out collaboration and the tools they have access to, Microsoft research shows.
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Southwest Airlines tech ‘generally worked as designed,’ CEO says
A perfect storm of bad weather and mass cancellations “just overwhelmed the technology and the processes,” Bob Jordan said.
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Threat actors are using remote monitoring software to launch phishing attacks
CISA, the NSA and MS-ISAC warned threat actors could leverage legitimate tools using help-desk themed lures.
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Morale support: How to lead your IT team through layoffs
Remaining staff members are watching closely how companies treat departing workers — and will need support as they attempt to carry on.
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United Airlines CEO calls out tech failures in the aviation sector
“This ought to be a wake-up call for all of us in aviation,” Steve Kirby, said during an earnings call.
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CIO role ‘elevated’ as economic uncertainty persists: report
Security and modernization needs will push IT spending upward in 2023, according to Foundry's State of the CIO report.
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Microsoft leans on cloud revenue, even as Azure growth stalls
The tech giant reported quarterly gains in its cloud business, but tempered expectations as enterprise spending shifts from migration to optimization.
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Live Nation’s IT capabilities scrutinized as company blames bots
Senators questioned whether there was a fundamental flaw in the company's technology stack in a high-profile congressional hearing.
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Cautious but confident, tech talent won’t stop job hopping
Workforce reductions in big tech have tempered the Great Resignation, but IT workers are still testing the job market.
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Top tech talent rewarded with remote work
Software and data professions command the highest percentage of flexible work options, a Remote report shows.
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Only half of companies have the budgets necessary to mitigate cybersecurity risks: study
Macroeconomic pressures squeeze IT security spending, Neustar data shows.
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Great resigners gravitated to tech in 2022 — and not just for better salaries
Challenging work and upskilling opportunities drew job changers into the IT workforce, and most are happy in their new roles.
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Microsoft-OpenAI partnership enters third phase with a multiyear, multibillion dollar investment
The expanding partnership between Microsoft and OpenAI has implications for the future of both entities as well as businesses across industries, experts say.
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Google Cloud rolls out AI-driven inventory tech
The system uses machine learning to automatically identify items on store shelves using images taken from multiple angles.
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Southwest Airlines commits $1B to IT upgrades
The airline has taken immediate action to enhance its crew engagement technology, CEO Bob Jordan said.
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Capital One cuts 1,100 tech jobs
Responsibilities associated with eliminated positions will fold into existing engineering and product roles, Capital One said.
