The Latest
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Technologists grapple with privacy, bias as AI inches closer to customers
Industry must contend with the ethical challenges of building AI as the technology expands in physical and digital customer touchpoints.
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Employees suffer stress, decrease in work quality due to IT skills gap
Skills gaps in IT departments are down just a hair since 2019 but still stretch existing employees thin in an effort to compensate for missing knowledge.
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'Do the hard things first': What Capital One prioritized in its cloud migration
The bank spent eight years shifting workloads to the cloud, shuttering its final data center this year.
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Courtesy of Wells Fargo multimedia resources
For Wells Fargo, tech, security and innovation drives risk management
Companies must look closely at technology as an operational risk, but neglecting innovation opens more windows for bad actors to enter, a Wells Fargo exec said.
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New sense of public cloud trust pushes higher spend forecast in 2021
The remote work wave made cloud a commodity. That investment is predicted to grow through 2022.
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IT leaders, workers at odds over cloud maturity perception
There's a disconnect between how leadership envision cloud strategies playing out and the experience for line-of-business IT workers, an SPR survey shows.
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Rangel, David. [photograph]. Retrieved from https://unsplash.com/photos/4m7gmLNr3M0.
Data analytics, RPA top list of 2021 digital priorities, survey finds
In Gartner's most recent survey, all five of CFO's top priorities heading into 2021 are concerned with getting tech right.
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IT leaders choose hybrid cloud as top transformation action
Decision-makers named adopting a hybrid cloud infrastructure one of the most likely priorities during the pandemic — even over disaster recovery.
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Industry Dive
Why Chipotle CTO compares technologists to air traffic controllers
CTO Curt Garner says collaboration skills helped the company sustain its digital sales by layering technologies.
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CIOs plow forward on innovation despite pandemic disruptions
The COVID-19 pandemic has shifted priorities, but IT professionals continue pushing innovation in 2021 strategic plans.
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Getty
OpinionAvoiding cloud sprawl: 5 considerations for managing a multicloud environment
Organizations need to closely manage multicloud environments so they operate toward a shared mission. Here are five ways to make a multicloud environment more effective.
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sestovic/E+/Getty via Getty Images
Deep DiveThe emerging wave of procurement and spend-management technology
As historically paperbound processes advance from automation to intelligence, procurement departments must address data and culture change.
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At Morgan Stanley, TBM framework enables public cloud adoption
In tandem, cloud and the technology business management framework guides Morgan Stanley's transition to agile.
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5 principles of successful change management
Technical business transformations still rely on strong change management leadership to guide teams through the process, an Accenture executive said.
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DESIGNECOLOGIST. [Photograph]. Retrieved from Unsplash.
The pandemic created a more trainable workforce
Employee comfort with remote work tools increased, and companies were able to scale training as transformation moved forward.
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Samkov, Ivan. (2020). Retrieved from Pexels.
Employees struggle with work software, survey says
Employers may overestimate the support and training they offer employees on workplace tech.
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Stanley Black & Decker CIO: TBM determined pandemic pivots and guides future recovery
Technology business management can provide data-driven insights into IT spend to help leadership pivot to changes in business needs.
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Retrieved from Virgin Galactic on November 10, 2020
Virgin Galactic IT takes flight with new CIO
In a newly-created role, Alistair Burns will lead IT as the company sets sights on commercial service.
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OpinionRipe for digital disruption: Which industries are most at risk and why
With threats from the pandemic, the wide implementation of AI, regulation and shifts in demographics, some companies are more at risk for disruption than ever before.
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Retrieved from General Motors on November 09, 2020
GM plans to hire 3,000 tech workers
The carmaker is in search of tech workers to help it enhance customer experience and boost software as a service offerings.
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Vendor negotiations cut IT spend without slashing company initiatives
"There's always negotiation leverage available to you, even with a very deeply-embedded vendor where maybe there's even no competitive swap out option," a Forrester analyst said.
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What will a Biden presidency mean for business tech and cyber?
As the White House leadership changes, tech and cyber policies taking root are likely to focus on more R&D and federal oversight.
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4 types of cost-saving tools for cloud optimization
Interest in cloud spend management is on the rise, as IT leaders look for ways to combat resource waste.
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USCIS
DHS proposal ditches H-1B visa lottery for wage-based selection process
The proposal is an attempt to address criticisms that the program allows employers to hire foreign talent on the cheap. Others are calling DHS' plan "too broad and too crude."
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Getty Images
Forrester: Leading with emerging tech boosts businesses' bottom line
Transformation philosophies caution CIOs against leading with technology, but companies embracing emerging tech first are seeing greater benefits than their counterparts.
