The Latest

  • Open AI CEO Sam Altman speaks during Snowflake Summit on June 2, 2025 as the Moscone Center in San Francisco.
    Image attribution tooltip
    Justin Sullivan / Staff via Getty Images
    Image attribution tooltip

    What OpenAI’s model breach says about future enterprise security

    Businesses don’t need to panic, but they should be ramping up their incident response capabilities, Gartner VP analyst Dennis Xu said.

  • The Bank of America logo is displayed on a sign in front of a Bank of America office on July 16, 2025 in Sunnyvale, California.
    Image attribution tooltip
    Justin Sullivan / Staff via Getty Images
    Image attribution tooltip

    Bank of America upgrades customer service employee tool

    Generative AI capabilities added to EricaAssist will allow customer service employees to handle client inquiries more quickly, the lender said.

  • Quality assurance software testing and debugging to optimize development processes and evaluate software performance. Software development.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Employee distrust hinders AI scale

    Companies can overcome the skepticism by working with their employees so that they understand governance and risk, a TeamViewer report found.

  • Tablet computer displaying Afresh interface
    Image attribution tooltip
    Courtesy of Afresh Technologies
    Image attribution tooltip
    Deep Dive

    Are grocers making smart investments in back-end AI?

    Retailers should lean into tech partnerships to alleviate operational pain in the short term, but they should also lay the rails for agentic operations, experts said.

  • woman sitting in front of several computer screens during cybersecurity training.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    AI skills gap persists despite widening personal use

    Companies assuming employees will bring AI skills into their jobs will set themselves up to fail, according to CompTIA VP of Research Seth Robinson. 

  • A phone screen reads "Welcome to ChatGPT".
    Image attribution tooltip
    Scott Olson via Getty Images
    Image attribution tooltip

    OpenAI pushes new yardstick for measuring AI investments

    The company’s CFO floated a “useful-intelligence-per-dollar” approach as organizations face growing pressure to show returns on their AI spending.

  • a technician reviews IT equipment in a server room
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Tech chiefs enlist AI agents to manage cloud app sprawl

    Leaders expect agentic AI to play a key role in cloud management. But few businesses have moved beyond pilot deployments, according to Unisys.

  • Young woman talking to coworkers during meeting at office
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Banks report operational changes driven by AI adoption

    Executives at Bank of America, Citigroup and JPMorgan Chase highlighted the scale of ongoing AI adoption efforts and its effects on operations.

  • a work station with digital graphs in the center, featuring executives all around
    Image attribution tooltip
    courtneyk via Getty Images
    Image attribution tooltip

    End-user AI spending to soar as CIOs grapple with costs

    Contract management, AI architecture and governance are key to keeping AI budgets in check, according to Gartner.

  • An advertisement depicts two people wear Levi Strauss apparel.
    Image attribution tooltip
    Heather Diehl via Getty Images
    Image attribution tooltip

    Levi’s builds toward unified ERP system by mid-2027

    The apparel brand recently migrated its Asia and Beyond Yoga business operations to a single platform that it first rolled out in North America.

  • An analyst uses a computer and dashboard for data business analysis and Data Management System with KPI and metrics connected to the database for technology finance, operations, sales and marketing.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    How to keep AI costs in check as agentic drives usage

    CIOs need to establish clear visibility into demand for AI, spend and risk, to determine whether the technology is generating value, according to OpenAI.

  • Computer, Female programmer and male training for coding, cyber security or software on computer. Female IT specialist, male coder or talking to connect internet, information update and cloud computing . coding development concept.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Sharp rise in AI adoption for cyber defense exposes major governance gap

    More than half of practitioners said there are no established frameworks for AI audits in a survey from the SANS Institute.

  • An orange and pink Ulta Beauty storefront.
    Image attribution tooltip
    Courtesy of Ulta Beauty
    Image attribution tooltip

    Ulta Beauty names Domino’s veteran as CTO

    Kelly Garcia joins the cosmetics retailer in the midst of a tech-driven strategy to drive growth and customer personalization.

  • A picture of a hand touching a cloud icon on a screen.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    AI pushes enterprises back to the drawing board on cloud

    Growing AI compute demands, cost and sovereignty are driving more enterprises toward hybrid cloud, an Information Services Group report found.

  • A facade of the White House in Washington, D.C.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    US launches vulnerability clearinghouse amid AI-fueled surge in flaws

    The Trump administration hopes the program will accelerate the discovery and fixing of serious technical problems before hackers exploit them.

  • Wells Fargo signage outside a building with "Wells Fargo" on it.
    Image attribution tooltip
    Justin Sullivan / Staff via Getty Images
    Image attribution tooltip

    Wells Fargo debuts AI-powered teammate for financial advisers

    The new capability aims to simplify access to Wells Fargo’s core technology platform, enabling plain language queries and faster access to insights.

  • Business Presentation
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    AI ROI is rising, but not where companies expected

    Enterprises reported that AI is helping them find business insights and interact with customers, but not necessarily save money or time, an SAP survey found.

  • An IBM sign stands outside an IBM building May 10, 2005 in downtown Chicago, Illinois.
    Image attribution tooltip
    Tim Boyle / Staff via Getty Images
    Image attribution tooltip

    IBM stock tumbles after Q2 infrastructure revenue warning

    The dip reflects a trend among CIOs to secure compute power amid supply constraints rather than invest in infrastructure upgrades.

  • Image of AI and chat
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    AI adoption surges as trust plummets: report

    Nearly half of users distrust AI companies despite widespread chatbot usage, according to fintech firm Tether.

  • A Walmart worker lifts a box off a conveyer belt.
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart bets on AI and digital twins to shape its supply chain strategy

    The technology helps the retailer get products around the world, despite global conflict or weather challenges, Walmart's Indira Uppuluri said.

    Updated July 14, 2026
  • The Claude AI website is seen on a laptop on February 16, 2026 in New York City.
    Image attribution tooltip
    Michael M. Santiago / Staff via Getty Images
    Image attribution tooltip

    The economy is shutting young adults out of career-entry jobs, analysis finds

    Some of the rising unemployment among workers aged 18 to 24 ties back to an increase in demand for AI skills, Federal Reserve Bank of St. Louis.

  • A glass and concrete building is shown from the ground looking up, against blue sky and clouds, with the "Texas Capital" name and logo at the top of the building.
    Image attribution tooltip
    Permission granted by Texas Capital
    Image attribution tooltip

    Texas Capital picks U.S. Bank alum as chief digital, information officer

    Mo Jamous will lead the Dallas-based bank’s AI initiatives and strengthen its technology platform.

  • A robot hand touches a digital screen on top of a human hand.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Agentic AI strains legacy IT systems

    More than 4 in 5 organizations need to upgrade their tech stacks to support AI agents at scale, according to Google’s 2026 State of AI Infrastructure report.

  • Male software engineer uses computer work on program coding and data security in office.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Engineering teams will shrink as AI shifts responsibilities

    Engineering roles aren’t disappearing, but more companies will deploy smaller teams with an expanded focus on product, UX and agent experience goals, according to Gartner.

  • A large building with the Accenture logo is seen in front of trees and construction cranes
    Image attribution tooltip
    PierreOlivierClementMantion via Getty Images
    Image attribution tooltip

    Accenture faces massive data breach that could put clients at risk

    The threat actor claiming responsibility says they stole source code, encryption keys and more.