The Latest

  • Goeasy head office building in Mississauga, Ontario, Canada on June 27, 2021.
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    JHVEPhoto via Getty Images
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    How one CIO navigated the aftermath of a scrapped ERP overhaul

    Quitting an initiative two years in and restarting from scratch is never easy, but sometimes it is necessary, according to Michael Eubanks, goeasy EVP and CIO. 

  • Donald Trump in business attire stands in a stage with an U.S. flag in the background
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    Anna Moneymaker/Staff via Getty Images
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    4 tech issues to watch in Trump’s second term

    AI, cloud and cybersecurity policies are in the spotlight ahead of the forthcoming Trump administration.

  • A building with white and brown siding with two black cars at a drive-thru. Signage says Bojangles
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    Permission granted by Bojangles
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    Why CX is becoming the new priority for CIOs

    Bojangles CIO Richard Del Valle witnessed the priority shift first hand as his team pivoted from operating as an infrastructure- to a guest-focused IT team.

  • Aerial view of the American International Group building located in the River Oaks section of Houston, Texas on Aug. 14, 2023.
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    Art Wager via Getty Images
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    AIG leans on generative AI to speed underwriting

    The insurance company is using large language model technologies to drive digital transformation as part of a broader enterprise simplification push, Chairman and CEO Peter Zaffino said Tuesday.

  • A man looks into a large computer screen displaying an artificial intelligence chatbot application.
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    Laurence Dutton via Getty Images
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    Most IT leaders like their chances against AI risks

    Decision-makers indicate confidence in addressing data access, skill gaps and shadow AI challenges, according to a TeamViewer report.

  • A large AWS office building with a glass exterior is pictured in Houston, Texas on April 13, 2024.
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    JHVEPhoto via Getty Images
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    Cloud consumption surge strains even the largest hyperscalers

    “We have more demand than we could fulfill if we had even more capacity today,” Amazon CEO Andy Jassy said Thursday. “Everyone today has less capacity than they have demand.”

  • a screenshot of a virtual conversation between Jaime Montemayor and Lindsey Wilkinson
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    Roberto Torres/CIO Dive
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    How General Mills found business value in generative AI

    The company drew on its experience developing machine learning solutions to manage the deployment of its MillsChat tool, according to Jaime Montemayor, chief digital and technology officer at General Mills.

  • Hung LeHong, distinguished VP analyst and Gartner Fellow, and Mary Mesaglio, distinguished VP analyst at Gartner, lead the opening keynote at the Gartner IT Symposium/Xpo in Orlando, Florida on Monday, Oct. 21, 2024.
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    Tools to solve AI’s trust problem come at a cost

    Enterprises allocating resources to strengthen governance will experience 35% more revenue growth than those that don't, Gartner predicts.

    Updated Nov. 7, 2024
  • A photo illustration of Kamala Harris and Donald Trump shoulder to shoulder facing away from each other. The background is a purple wave with a grid gradient.
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    Photo illustration: Industry Dive; Joe Readle/Getty Images; Brandon Bell/Getty Images

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    As presidential election looms, disparate approaches to cyber policy come into focus

    Government officials and security leaders hope the nation’s need for cyber resilience will transcend partisan politics regardless of the election results. 

  • Republican presidential nominee, former U.S. President Donald Trump and Democratic presidential nominee, U.S. Vice President Kamala Harris debate for the first time during the presidential election campaign at The National Constitution Center on September 10, 2024 in Philadelphia, Pennsylvania.
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    Win McNamee / Staff via Getty Images
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    FTC cloud market inquiry remains unresolved as US presidential race enters final stretch

    An ongoing investigation into hyperscaler competition initiated last year by the Federal Trade Commission has largely been overshadowed by AI regulation concerns.

  • an overhead shot of jobseekers at a job fair
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    Joe Raedle/Staff via Getty Images
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    Tech jobs, unemployment each rose slightly in October

    The U.S. Bureau of Labor Statistics flagged adverse weather events in the Southwest as a factor in tamer economic growth nationally.

  • The AWS booth at the Gartner IT Symposium/Xpo in Orlando, Florida on Oct. 23, 2024.
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    Lindsey Wilkinson/CIO Dive
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    AWS earnings round out a quarter of hyperscaler AI wins

    The company cited AI demand as a driver of enterprise cloud consumption, a clear trend among large vendors.

  • a screenshot of a virtual conversation between Ryan Downing and Matt Ashare
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    Roberto Torres/CIO Dive
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    How Principal Financial Group’s C-suite drives digital innovation

    A sharp focus on how technology helps customers can help bring tech and finance chiefs together, according to VP and CIO of Enterprise Business Solutions Ryan Downing.

    Updated Nov. 1, 2024
  • an analyst in business attire speaks on stage, with a screen in the background showing the text AI Governance Platforms.
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    Permission granted by Gartner
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    7 Gartner trends for CIOs to watch in 2025 and beyond

    The analyst firm used this year's trends list to spotlight the role of AI in the enterprise, especially as vendors change how AI agents are delivered.

  • Aerial picture of Microsoft Azure data center campus under construction in Leesburg, Virginia on Aug. 16, 2024.
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    Gerville via Getty Images
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    Microsoft runs into cloud constraints as Azure AI business booms

    Data centers “don’t get built overnight,” CEO Satya Nadella said Wednesday during the company’s Q1 2025 earnings call.

  • Apps for generative AI tools, including ChatGPT, Gemini and Copilot, are pictured on an Apple iPhone on Aug. 22, 2024 in Toronto, Canada.
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    Kenneth Cheung via Getty Images
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    When is generative AI the wrong tool?

    Despite the hype, the technology is often not the most cost-effective, reliable or efficient tool for enterprises to use, according to Gartner’s Rita Sallam. 

  • The KPMG office building in the heart of Tysons Corner in Northern Virginia near Washington, D.C.
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    John M. Chase/Getty via Getty Images
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    KPMG pilots AI agents

    The accounting and consulting firm is interested in becoming a leader in the emerging AI agent space.

  • A google sign is illuminated at sunset over the Fremont neighborhood on South Lake Union in Seattle, Washington on July 4, 2023.
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    400tmax via Getty Images
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    Google Cloud enjoys an AI-fueled growth spurt in Q3

    The hyperscaler saw cloud revenue grow 35% year over year to $11.4 billion in the third quarter.

  • a software developer writes code while using an external monitor in an office setting
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    valentinrussanov via Getty Images
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    Data, talent gaps block enterprise hopes for higher productivity

    Just 2% of organizations have the talent, data and technology to launch effective AI initiatives, according to an Infosys survey. 

  • Adult women in data center checking cables and whole network, server setup and programing mainframe through digital tablet.
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    tomazl via Getty Images
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    Executives worry over aging IT systems

    Despite ongoing modernization efforts, tech debt is still hindering mission-critical infrastructure, according to Kyndryl.

  • Photograph of a man conducting a seminar on Python computer coding in an open plan work arena.
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    Laurence Dutton via Getty Images
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    5 highest-paying IT certifications in 2024

    An AWS certification earned the top position as employers and employees seek out credentials that verify security, data and cloud skills.

  • A large airplane marked with the Delta Air Lines logo at an airport terminal
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    Brandon Bell via Getty Images
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    CrowdStrike outage: Fallout and recovery

    Delta, CrowdStrike file dueling lawsuits as squabble continues

    The airline seeks to recover damages of more than $500 million in the aftermath of a disruptive IT outage in July. The software provider is looking to hold its liability to the terms of its service agreement.

  • Reflective image of Citibank branch exterior facade, located in Manhattan, NYC.
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    GCShutter via Getty Images
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    Citi taps Google Cloud for app migration, AI adoption

    The bank, as part of a broad modernization push, announced a multiyear partnership with the hyperscaler Monday.

  • Former President Donald Trump, left, and Vice President Kamala Harris, right, stand behind podiums at a debate.
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    Win McNamee via Getty Images
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    Can the US lead on AI regulation?

    Vice President Kamala Harris and former President Donald Trump promise to spur AI innovation, but a lack of bipartisanship and a patchwork of state laws could hinder the country’s global influence.  

  • A screen displays an announcement on possible travel delays due to a global IT outage Gatwick Airport on July 19, 2024 in Crawley, United Kingdom.
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    Jack Taylor / Stringer via Getty Images
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    Even small IT failures can cost millions, tech leaders say

    Businesses lose up to $1.9 million per hour from high-impact events like the CrowdStrike outage, according to a New Relic survey.