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Agentic AI is shifting the pricing models CIOs rely on
A trend toward outcome-based billing is prompting executives to rethink vendor management strategies, executives and analysts told CIO Dive.
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Sponsored by OutSystemsAs agentic AI scales, orchestration moves center stage
An upcoming survey report shows AI is moving beyond individual use cases into interconnected systems of agents, creating new demands for control and measurable value.
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Security policies fail to keep up with a hybrid cloud world
Roughly two-thirds of companies have suffered a business-critical app outage due to misconfigured security policies, a Cloud Security Alliance report found.
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Trader Joe’s names new CIO
Prabash Coswatte joins the specialty grocer from Heritage Grocers Group, where he served as chief operating officer.
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OpinionAI transformation starts with building employee trust
Companies expect employees to significantly retool the way they work. But first they must empower them with the confidence to do so.
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Nvidia warns of supply bottlenecks into 2028
Despite ongoing memory supply challenges, the company’s data center revenue catapulted to $89 billion in Q2 2027.
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One-third of employees overstate AI skills: report
Workers are grappling to translate AI confidence to results as executives push AI adoption, according to a WalkMe survey.
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Enterprises bet on agents to build in-house software, boost productivity
While they parse out ROI, cost-conscious organizations are finding ways AI can replace technology line items.
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Google rolls out flexible billing, cost controls for AI agents
The tech giant joins a string of vendors launching tools to help customers manage rising AI costs.
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CIOs are still waiting for AI’s cost savings
Pressure to deploy, not measurable gains, are setting the pace for enterprise AI investments, according to an Infosys report.
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Managers say they are using public AI tools to prepare for hard conversations
Some leaders are inputting employee names and performance details into public AI platforms, according to data from The Predictive Index.
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How CIOs can navigate a disrupted software market
AI will upend the state of play for software providers, but the changes will not be uniform across verticals, according to Forrester research.
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Apple debuts PCs, chips dedicated to AI workloads
On-device compute can help enterprises navigate rising AI costs and future complexity, said Ranjit Atwal, senior director analyst at Gartner.
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Women are significantly underrepresented in the AI workforce
The gender disparity is even more pronounced in the highest-paying jobs and top executive levels, according to LinkedIn research.
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AI data center spending drives growth in semiconductor market
CIOs are contending with rising compute costs, looking to cheaper models to rein in spending amid rapid infrastructure expansion.
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Verizon taps Google for enterprise AI, infrastructure deployment
The telecommunications company plans to deploy Gemini Enterprise and Google's data infrastructure as it makes AI central to the customer experience.
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Travelers builds its own LLM, cutting AI costs
The insurer built TravelersLLM to handle insurance-specific queries, while broad reasoning, research and coding queries are saved for frontier models.
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Opinion4 leadership pain points that stall AI pilots — and how to fix them
Effective efforts to redesign a company’s operating model need to focus sharply on the systems surrounding the technology.
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AI is showing a revenue payoff: Carnegie Mellon
Despite positive signs on the revenue front, AI adoption has yet to translate into significant operating-margin gains, the study found.
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Only 1 in 5 organizations are prepared to move toward autonomous AI agents, Deloitte finds
Fragmented data systems and entrenched ways of working are impeding the transition, according to the report.
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Victoria’s Secret reshapes its tech leadership
The retailer tapped former Foot Locker executive Adrian Butler to oversee technology and former Starbucks CTO Gerri Martin-Flickinger to sit on its board.
Updated Aug. 21, 2026 -
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AI efforts drive up demand for analytics, database architecture skills
CIOs must clearly tie technology to business goals to attract talent, according to Heidrick & Struggles’ Sunny Ackerman.
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AI productivity gains aren’t translating to IT workload relief
Despite saving hours weekly, most IT professionals report unchanged or increased workloads, according to a SolarWinds survey.
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Target eyes bigger tech investments amid growth efforts
The retailer is betting on tech to simplify work and connect with customers as it executes its turnaround plan, executives said in a Q2 earnings call.
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AI agent headcount triples in 15 months: Salesforce
The software vendor’s research finds organizations are deploying agents in under two days, even as ROI remains elusive.
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Snowflake adds cost control feature to Cortex AI Gateway
The vendor's model routing automatically picks models based on quality and cost for the selected task, as executive concerns about the price of AI grow.
