The Latest

  • J.C. Penney targets IT, e-commerce overhaul with new executives

    The incoming CIO, and chief digital and transformation officer will guide the company as it carries out its post-bankruptcy digital plans.

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    C-suite unaware old data drives decision-making, survey finds

    Data-driven decision-making is only effective if it matches current conditions. But most data leaders say the process to obtain data insights is slow.

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    Opinion

    4 ways the CIO can help stem the Great Resignation

    CIOs can take an active role in creating a positive environment that breeds loyalty, both within their organization and across the company.

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    Adeline Kon/CIO Dive

    The Water Cooler: How 5 executives prioritize IT projects

    Tasked with making the most of budgets and staff, leaders must select the most impactful projects to deliver in the next 12 months.

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    Phishing lures await in Google Docs comments

    Email addresses are hidden when someone mentions a user in a comment, so the human instinct to question the legitimacy of the notification decreases. 

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    3 cloud trends to watch in 2022

    Analysts estimate only 15% of IT spend is in the cloud, but nine in 10 businesses have adopted the cloud. The mismatch shows how much room there is for growth.

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    5 trends shaping enterprise SaaS use in 2022

    How companies buy software is changing as more line-of-business managers adopt tools outside the CIO's purview and businesses rethink their must-haves.

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    C-suite leaders confident in ransomware protections, despite more attacks

    The increase in confidence may come from improved communication between business leaders and security teams, according to (ISC)².

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    5 analyst predictions for how the CIO role will change in 2022

    Companies will scrutinize CIOs' ability to deliver financial results, flexibility, and an effective hybrid work strategy.

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    Enterprise AI success starts by curbing expectations

    To bridge the gap between possible and expected outcomes of technology, companies should inch their way to automation, experts say.

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    Steven Rosenbush, bureau chief, enterprise technology, The Wall Street Journal, (top left) moderating a panel at the Gartner IT Symposium/Xpo with Chris Howard , VP and chief of research, Gartner Research, (center); Sheila Jordan, chief digital technology tfficer, Honeywell (top right); Michael Kingston, chief information oficer, L'Oreal Americas (bottom left); and Abhi Dhar, EVP, chief information and technology officer, TransUnion, on Oct. 20, 2021. Retrieved from Gartner IT Symposium/Xpo on Oct. 22, 2021. 

    Modern IT is no longer a nice-to-have — it's a recruiting tactic

    "If we don't have great digital employee experience anywhere our technologists work, we are at risk of losing that talent," said TransUnion's Abhi Dhar. 

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    Nearly one-third of SaaS spend goes to waste, survey says

    Total waste is probably larger than what businesses estimate, according to Brian Adler, senior director of cloud market strategy at Flexera.

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    Microsoft is raising SaaS prices, and other vendors will, too

    The more value and tools vendors offer through SaaS, the more they can justify cost increases. Experts believe price hikes will become an annual tradition in the SaaS space.

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    Improving day-to-day operations a central IT focus in 2022

    The majority of executives say they now have more accountability for the financial impact of IT investments than in previous years, Snow Software research finds.

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    Log4j threats expected to play out well into 2022

    As industry returns from the holiday break, organizations are assessing potential security threats from Log4j, ranging from coin miners to hands-on-keyboard attacks.

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    Experience, chemistry and money: How to find the right CIO

    Companies will want to match a potential CIO's experience to the future technology needs of the organization. 

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    Opinion

    CIOs: Rethink resilience for the future of work — or risk losing influence

    Technology is no longer the main focus for CIOs when it comes to ensuring resilience for their organization — preparing for the future of work must be top of mind.

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    Cloud outages raise question on how to architect for resiliency

    AWS suffered outages for three consecutive weeks in December. For long-term business resilience against provider disruption, the answer may be rearchitecting workloads.

    Updated Dec. 22, 2021
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    Organizations still downloading vulnerable Log4j versions

    Log4j vulnerabilities impacted more than 17,000 Java packages, representing about 4% of the ecosystem, researchers found.

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    Can broadband investments boost the talent pool?

    Expanded rural broadband access could mean more potential employees, even as the impact of the $65 billion investment won't be felt for years to come.

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    Adeline Kon/CIO Dive

    The Water Cooler: How 5 executives disconnect for the holidays

    Fully unplugging during a holiday break can be challenging — and a little scary, given the elevated cybersecurity risk. But it's not impossible.

  • McDonald's sells AI tech firm Dynamic Yield to Mastercard

    Franchisees complained Dynamic Yield hadn't delivered the sales boosts they expected at the drive-thru. The deal reflects McDonald's pivot toward outsourcing its technology.

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    Opinion

    3 strategies for long-term hybrid work success

    There's tremendous appetite for more flexible working arrangements. But plenty of organizations are unprepared to support hybrid work in the long run.

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    The next step in FedEx's automation journey: Handling the largest and smallest packages

    Fewer steps involving manual inputs are vital for the company to keep service levels high amid a challenging labor environment.

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    How businesses can time an ERP modernization

    Companies experience regular business ebbs and flows during normal times. Picking when to modernize an ERP must take those waves into consideration — and take advantage of them.