Leadership


  • Southwest Airlines airplane taxies from a gate at Baltimore Washington International Thurgood Marshall Airport on October 11, 2021
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    Kevin Dietsch / Staff via Getty Images

    Southwest Airlines tech ‘generally worked as designed,’ CEO says

    A perfect storm of bad weather and mass cancellations “just overwhelmed the technology and the processes,” Bob Jordan said.

    By Jan. 27, 2023
  • A United Airlines 787 Dreamliner prepares to land at San Francisco International Airport on October 19, 2021.
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    Justin Sullivan via Getty Images

    United Airlines CEO calls out tech failures in the aviation sector

    “This ought to be a wake-up call for all of us in aviation,” Steve Kirby, said during an earnings call.

    By Jan. 26, 2023
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    Trendline

    Technology leadership during an economic crisis

    The key to success is creating a technology vision and strategy that is effective long-term and will resonate long after a crisis subsides.

    By CIO Dive staff
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    iStock / Getty Images Plus via Getty Images

    CIO role ‘elevated’ as economic uncertainty persists: report

    Security and modernization needs will push IT spending upward in 2023, according to Foundry's State of the CIO report.

    By Jan. 26, 2023
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    kieferpix via Getty Images

    Morale support: How to lead your IT team through layoffs

    Remaining staff members are watching closely how companies treat departing workers — and will need support as they attempt to carry on.

    By Jan. 26, 2023
  • The words, "Job Search" appear in a search query on a computer screen
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    courtneyk via Getty Images

    Cautious but confident, tech talent won’t stop job hopping

    Workforce reductions in big tech have tempered the Great Resignation, but IT workers are still testing the job market.

    By Jan. 25, 2023
  • Full length shot of a group of businesspeople waiting in line for a job interview.
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    PeopleImages via Getty Images

    Great resigners gravitated to tech in 2022 — and not just for better salaries

    Challenging work and upskilling opportunities drew job changers into the IT workforce, and most are happy in their new roles.

    By Jan. 24, 2023
  • Southwest Airlines airplane taxies from a gate at Baltimore Washington International Thurgood Marshall Airport on October 11, 2021
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    Kevin Dietsch / Staff via Getty Images

    Southwest Airlines commits $1B to IT upgrades

    The airline has taken immediate action to enhance its crew engagement technology, CEO Bob Jordan said.

    By Jan. 20, 2023
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    MicroStockHub via Getty Images

    Gartner dials back worldwide IT spending forecast

    The shift reflects the impact of inflation on consumer spending and a strong dollar on exchange rates.

    By Jan. 18, 2023
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    Khosrork via Getty Images

    Stop planning one tech budget: IT spending strategies for 2023

    More money and new challenges greet CIOs this year as businesses lean on modernization to ride out economic uncertainty.

    By Jan. 16, 2023
  • Image of a modern computer keyboard with insurance button on a blue background and copy space.
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    MicroStockHub via Getty Images

    Insurance companies focus tech spend on maintaining, not growing revenue

    A slower economy is leading insurance tech leaders toward customer experience improvements, application modernization and better data insights.

    By Jan. 10, 2023
  • A woman references the information on her laptop to fill out a job application at the coffee shop.
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    SDI Productions via Getty Images

    Tech job growth to slow in 2023, consulting firm says

    The IT job market will expand by 174,000 positions this year, marking slower growth than in 2022 as companies brace for a financial slowdown.

    By Jan. 9, 2023
  • 3-D image of a cloud with three cables emanating from it.
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    3 cloud trends to watch in 2023

    Competing narratives converge as companies push modernization while controlling costs.

    By Jan. 9, 2023
  • The corporate logo of e-commerce company Shopify hangs at the building that contains the offices of Shopify Commerce Germany GmbH on August 08, 2022 in Berlin, Germany.
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    Sean Gallup via Getty Images

    Shopify thinks canceling meetings will boost productivity. Experts are split

    The company started the new year by reworking internal communications and clearing calendars of all recurring meetings with more than three people.

    By Jan. 6, 2023
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    Jeff Wells/CIO Dive

    Amazon layoffs top 18K as AWS growth slows

    The e-commerce giant misjudged the longevity of the pandemic’s impact on demand, and its cuts could undermine its innovation, analysts say.

    By Daphne Howland , Jan. 5, 2023
  • Businessman reading contract document at office table with executive team.
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    insta_photos via Getty Images

    What CIOs want from tech vendors before closing a deal

    Options, comparisons with competitor offerings, ROI assurances and deployment guidance top the list.

    By Jan. 3, 2023
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    picture via Getty Images

    6 CIOs share their 2023 IT predictions

    From rightsizing software tools to a new outlook on cloud, here are the key enterprise IT changes CIOs expect in 2023.

    By Jan. 3, 2023
  • Person using a keyboard with 3 digital options to choose indicating experience. they selected a smily face with five star rating.
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    krungchingpixs via Getty Images

    How Principal Financial tied customer experience to IT

    CIO Ryan Downing isn’t having “Cloud 101” discussions anymore — he’s talking about how modernization serves the customer.

    By Dec. 21, 2022
  • Team of people has a hybrid meeting with workers in-person and joining virtually via video chat
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    gorodenkoff via Getty Images

    How to measure employee productivity in a hybrid world

    Regardless of work location, it is critical for organizations to be transparent about performance metrics and keep big-picture goals in mind.

    By Dec. 20, 2022
  • Shot of a group of businesspeople interviewing a candidate in an office.
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    Demand for IT talent takes the sting out of tech sector layoffs

    Tech workers had a “red-hot job market” to fall back on this year, even against a backdrop of attrition. 

    By Dec. 20, 2022
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    Meeting data links employee attendance to retention

    Employees who would later depart were in 46% fewer one-on-one meetings than those who remained, according to Vyopta data.

    By Dec. 20, 2022
  • Workers at a security operations center at Rackspace.
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    Courtesy of Rackspace Technology

    Apple CIO steps down from Rackspace board citing new job duties

    Rackspace announced additional management changes while it recovers from a ransomware attack on its Hosted Exchange business. 

    By David Jones • Dec. 19, 2022
  • Close-up Portrait of Software Engineer Working on Computer, Line of Code Reflecting in Glasses.
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    gorodenkoff via Getty Images

    Google, University of Texas team up on career training for students

    As companies look for workers with in-demand skills, many work with universities to train students and connect them to jobs.

    By Ginger Christ • Dec. 15, 2022
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    How tech companies make IT purchasing decisions

    Vendor expertise and reputation are important — so are outside sources.

    By Dec. 15, 2022
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    gguy44 via Getty Images

    Remote work, quality of life lure tech workers away from traditional hubs

    Digital transformation means a more dispersed workforce, and the rise of burgeoning tech hubs.

    By Dec. 15, 2022
  • The logo of the London Stock Exchange is displayed in the foyer of the London Stock Exchange.
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    Scott Barbour / Staff via Getty Images

    Microsoft secures $5B cloud partnership with London Stock Exchange

    The 10-year deal accelerates LSEG’s cloud migration, integrates LSEG Workspace with Microsoft 365 and initiates a joint effort to develop a new financial data platform.

    By Dec. 12, 2022