Employee distrust hinders AI scale

Companies can overcome the skepticism by working with their employees so that they understand governance and risk, a TeamViewer report found.

By Paige Gross • July 22, 2026

End-user AI spending to soar as CIOs grapple with costs

Contract management, AI architecture and governance are key to keeping AI budgets in check, according to Gartner.

By Paige Gross • July 20, 2026

Explore the Trendline➔

Agentic AI

CIOs face an enormous challenge: Fielding a technology that could forever change how enterprise work gets done.

By CIO Dive staff

Banks report operational changes driven by AI adoption

Executives at Bank of America, Citigroup and JPMorgan Chase highlighted the scale of ongoing AI adoption efforts and its effects on operations.

By Makenzie Holland • July 20, 2026

The hidden costs of fragmented workplace data

How connected systems help organizations adapt, optimize and scale.

By Patrick Heyn, VP of Marketing, QSC • July 20, 2026

AI pushes enterprises back to the drawing board on cloud

Growing AI compute demands, cost and sovereignty are driving more enterprises toward hybrid cloud, an Information Services Group report found.

By Paige Gross • July 16, 2026

Ulta Beauty names Domino’s veteran as CTO

Kelly Garcia joins the cosmetics retailer in the midst of a tech-driven strategy to drive growth and customer personalization.

By Paige Gross • July 15, 2026

AI ROI is rising, but not where companies expected

Enterprises reported that AI is helping them find business insights and interact with customers, but not necessarily save money or time, an SAP survey found.

By Paige Gross • July 15, 2026

The economy is shutting young adults out of career-entry jobs, analysis finds

Some of the rising unemployment among workers aged 18 to 24 ties back to an increase in demand for AI skills, Federal Reserve Bank of St. Louis.

By Laurel Kalser • July 14, 2026

Walmart bets on AI and digital twins to shape its supply chain strategy

The technology helps the retailer get products around the world, despite global conflict or weather challenges, Walmart's Indira Uppuluri said.

By Paige Gross • Updated July 14, 2026

Texas Capital picks U.S. Bank alum as chief digital, information officer

Mo Jamous will lead the Dallas-based bank’s AI initiatives and strengthen its technology platform.

By Makenzie Holland • July 13, 2026

Engineering teams will shrink as AI shifts responsibilities

Engineering roles aren’t disappearing, but more companies will deploy smaller teams with an expanded focus on product, UX and agent experience goals, according to Gartner.

By Paige Gross • July 10, 2026

AI confidence is on the rise despite cost concerns

Visibility into the costs and use cases of AI will be essential as companies pursue ROI from their AI deployments, according to KPMG.

By Paige Gross • July 8, 2026

The workforce advantage CIOs can’t ignore

Successful deployment of agentic AI calls for a true understanding of its limitations, underscoring the need for new frameworks around AI competency.

By Syed Ahmed • July 8, 2026

Agentic AI to disrupt $234B in SaaS spending: Gartner

AI agents are reducing reliance on traditional software interfaces, upending everything from legacy user dashboards to pricing models.

By Paige Gross • July 6, 2026

IT unemployment dips below 3% for the first time this year

Despite waves of AI-driven layoffs, employers added thousands of IT roles last month, according to CompTIA.

By Roberto Torres • July 2, 2026

ServiceNow, Accenture team up to target enterprise security

Tech vendors are aiming to address security concerns over legacy implementations as agentic AI reaches more parts of the business.

By Paige Gross • June 30, 2026

Enterprises prepare for more AI autonomy despite trust issues

Worker skill sets need to keep pace as businesses become more reliant on AI, a Kyndryl survey found.

By Paige Gross • June 26, 2026

CEOs, CIOs clash over AI’s value

C-suite executives see the technology from different vantage points, but maturity and alignment of objectives could bring them closer together, a Protiviti survey found.

By Paige Gross • Updated June 29, 2026

AI coding will soon get pricier than human developers

Enterprises will likely blow past their IT budgets without proper AI audits and clear objectives, according to Gartner.

By Paige Gross • June 24, 2026

What enterprise CIOs can learn from the public sector on AI spending

A “try and fail fast” strategy can help tech leaders who want to reel in AI budgets, said Dru Rai, CIO for the State of New York.

By Paige Gross • June 24, 2026

Operating models, outdated systems block companies from AI success

Businesses spending on AI without modernizing legacy systems and reorganizing talent won’t find success, a Publicis Sapient report found.

By Paige Gross • June 22, 2026

How AI pilots successfully scale to production

Companies that are finding the most ROI in their AI projects learn how to build trust and share their results, said Mani Gill, SVP of product at Boomi.

By Paige Gross • June 18, 2026

Stitch Fix appoints product, technology chief with broad remit

Sree Sreedhararaj’s appointment shines a light on the CPTO role, which has been steadily growing in popularity as companies aim to align their tech strategies.

By Nicole Laskowski • June 16, 2026

Insurers recruit AI talent to unlock ROI amid changing roles

The most mature firms have pivoted from point solutions to connected workflows, according to Evident Insights researchers.

By Paige Gross • June 16, 2026

CIOs weather role change as AI investments come into focus

Tying business leadership savvy to tech transformation is key for IT executives looking for financial returns, Experis U.S. President Kye Mitchell said.

By Paige Gross • June 15, 2026