Dive Brief:
- AIG appointed Scott Hallworth as its chief digital officer effective Sept. 1, the insurance company said Monday. Hallworth will report to departing chief digital officer Claude Wade until Jan 1, when he will begin reporting to CEO and chairman Peter Zaffino.
- Hallworth joins the insurance giant from HP, where he most recently served as chief data and analytics officer. He held several leadership roles prior to HP across the financial services sector, including stints at Fannie Mae, Capital One and Travelers.
- The executive will be tasked with leading AIG's digital, data and generative AI strategy, with a focus on scaling the use of the latter technology across the company.
Dive Insight:
AIG has been executing on a modernization and cost-cutting program, called AIG Next, since 2023. The effort outlined the goal of a $500 million reduction in yearly recurring spend through operational restructuring and technology deployment.
During an earnings call earlier this month, Zaffino listed the deployment of generative AI among the successes of the cost-cutting plan.
“I'm very pleased to share that we've achieved our objectives ahead of schedule,” said Zaffino, speaking during the company's Q2 2025 earnings call. “We actioned over $530 million of annual run rate expense savings with over $500 million realized through the second quarter.”
AIG restructured and simplified its underwriting and claims organizations in order to accelerate and scale data, digital and generative AI adoption strategies. As part of AIG Next, the insurer also overhauled its technology infrastructure, sunsetting 1,200 legacy applications in the process.
The company worked to leverage large language models, agentic AI and partnerships with AWS and Palantir to boost productivity in underwriting, Zaffino said. AIG expects Hallworth's mix of industry-specific knowledge and tech sector experience to contribute to the next stage of its technology journey.
“AIG has a strong foundation in data and digital innovation, and I am excited to collaborate with the team to leverage the continuous advancements in Gen AI to drive innovation and impact at scale,” Hallworth said in the Monday announcement.
