Dive Brief:
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Google Assistant on Google Home appears to be the smartest of the digital personal assistants, according to consulting company Stone Temple, which collected a set of 5,000 questions about everyday factual knowledge to ask each personal assistant.
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Google Assistant was able to answer 68.1% of the questions, with more than 90% of the answers complete and correct. Though Alexa on Amazon Echo only answered 20.7% of questions, it answered questions completely and correctly 87% of the time, the second-best performance.
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Cortana answered 56.5% of the questions with an 81.9% accuracy rate. Siri, however, was a bit further back, answering just 21.7% of the questions with a 62.2% accuracy rate.
Dive Insight:
The potential for digital assistants in the enterprise hinges on technology that performs correctly and accurately.
Stone Temple notes that though Google was the clear winner, Cortana capabilities have improved dramatically in the last three years. The same cannot be said for Siri, which lagged behind competitors and offered many more incorrect answers, though the researchers said Apple's product does boast more humorous answers than other digital assistants.
As consumer technology becomes more advanced, companies are not going to remain idle. Box, for example, is working to implement Amazon's Alexa to help employees find, book and interact with conference room facilities. Digital assistants could help rethink the workplace, modernizing an area of an organization that is often overlooked.
