Dive Brief:
- Norwegian Cruise Line Holdings completed a migration of its shoreside technology to AWS, streamlining its operational infrastructure and increasing availability during peak periods, the company said Tuesday.
- “Our migration of on-premises workloads to AWS has resulted in significant improvements in performance,” Georgios Mortakis, NCLH CIO and CISO, said in the announcement. The migration was led by Mortakis and Humberto Pombo, senior director of infrastructure at the cruise company.
- With the migration complete, NCLH is charting a course to adopt a range of AWS solutions, including generative AI, machine learning and analytics offerings to tailor amenities, streamline logistics and elevate experiences.
Dive Insight:
NCLH is reaping the rewards of its ongoing digital transformation.
The company handled record volumes without any known performance or availability issues during its largest traffic event in November 2023, Mortakis said in the announcement.
During the cruise company’s investor presentation last month, executives highlighted that technology investments and leveraging “low-cost” AI were among its main initiatives. NCLH has been on a journey from fragmented data and manual interventions to automated best practices, the company said.
Cloud migrations often open the door to other modernization initiatives and ease access to emerging technologies. Having the right infrastructure is critical for travel and tourism companies as stakeholders urge businesses to embrace AI as a strategic priority.
As part of the 15-month AWS migration, NCLH moved more than 100 applications, thousands of virtual and physical servers, data center environments and server rooms. The cruise ship company also adopted DevSecOps practices into the software development process.
“Meticulous planning by the implementation team, leveraging cutting-edge technologies and innovative strategies to streamline the migration process, and an ‘all-hands-on-deck’ attitude were necessary,” Mortakis said in the release.
