Andersen, a prominent European company delivering custom software services, has announced the successful development and implementation of the UNESCO Travel Management System. The advanced internal digital solution is designed to transform work trips for the organization’s employees. As a renowned UN agency, UNESCO has over 50 offices and subdivisions across the globe, emphasizing the necessity of an efficient and robust software platform to streamline travel processes.
The organization entrusted Andersen with the task of creating a cutting-edge travel management system that would align with its unique needs, guaranteeing compliance, cost-effectiveness, and transparency. The project, executed with dedication and expertise, lasted for 10 months, yielding remarkable results that exceeded UNESCO's expectations.
Built on a cutting-edge tech stack including Angular, .Net, and pioneering software testing frameworks, this innovative product efficiently handles work trips on a global level. Enhanced budget planning, seamless request processing, and robust travel activity control are central elements in its design.
The system's advanced capabilities empower UNESCO’s administrators with secure access to vital data from partner travel agencies, streamlining route selection, ticket booking, accommodation arrangements, and budget optimization. Its intelligent algorithms prioritize economical travel options while maintaining a high standard of excellence.
One remarkable function of the software is its capability to manage the entire lifecycle of work trip requests, starting from initial submission to final approval. Seamlessly integrated with SAP and the UNESCO Travel Agency, the application facilitates global collaboration with travel agencies, granting employees access to a wide array of tailored options to suit their individual requirements.
The platform includes a variety of valuable features to optimize travel management processes. For instance, a user overview with comprehensive employee profiles. There, such important data as certificates, credentials, key position details, etc. is stored. What’s more, the information is securely protected. The platform provides an intuitive and straightforward process for generating travel requests, where UNESCO’s staff members can input crucial details such as trip descriptions, objectives, destinations, duration, and any relevant information, simplifying the entire process. With state-of-the-art route planning functionality, the application offers optimal travel options, allowing users to select preferred means of transportation and personalize their travel preferences, ensuring a smooth and tailored experience. Furthermore, the software solution streamlines the delegation of job duties during work trips, securing uninterrupted workflow management and facilitating a seamless and efficient travel process.
Following the generation of internal requests, the system swiftly sends outbound requests to certified travel agencies, facilitating a competitive selection process that empowers UNESCO's administrators to pick the most suitable travel options. One more aspect worth mentioning is possible iterative improvements. Employees can edit initial requests with more details and clarifications, ensuring meticulous planning and execution.
The project has yielded remarkable outcomes, witnessing a significant reduction in the average time spent on trip planning and approval processes, consequently leading to an impressive 88% increase in user satisfaction. The platform serves as a testament to Andersen's steadfast dedication to excellence and its capacity to build revolutionary digital products worldwide.
Through the successful collaboration with UNESCO, Andersen further strengthens its standing as a reliable IT partner, adept at tackling intricate challenges encountered by international organizations. Leveraging top-notch expertise, the IT agency extends its solutions beyond the travel and hospitality industry, offering customized approaches to streamline processes and catalyze digital transformation across diverse sectors.
The successful delivery of this innovative digital platform reaffirms Andersen's dedication to professionalism, innovation, and the provision of cutting-edge solutions that empower organizations to flourish in a constantly evolving world.
1209 Orange St., Wilmington, DE 19801 USA