IT Strategy: Page 102
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Adobe adds AI for customer personalization as industry improves intelligent engagement
Fast food companies, for example, are looking to better tailor the customer experience to ensure product loyalty.
By Justine Brown , Naomi Eide • Aug. 1, 2017 -
Anthem breached again after contractor emailed file with 18,500 members' info
The contractor was an employee of LaunchPoint Ventures, a third-party vendor which provides insurance coordination services to the payer.
By Naomi Eide • Aug. 1, 2017 -
Explore the Trendline➔
gilaxia via Getty Images
TrendlineERP Modernization
ERP modernization can bring some disruption if not planned correctly. But the costs of aging, inefficient systems pose a bigger threat.
By CIO Dive staff -
UPDATE: What's next for HPE's Meg Whitman?
Whitman announced she plans to step down as chairman of HP's board. Uber is reportedly one of her suitors.
By Justine Brown • July 28, 2017 -
Opinion
What Theo Epstein can teach enterprises about digital transformation
Theo Epstein understood that creating a winning baseball team would require a strategic shift in digital strategy. Ultimately, that strategy lead to winning the World Series.
By Megan Walsh • July 25, 2017 -
Microsoft maximizing tech landscape to be better than ever
Microsoft has been a public company since 1986, and its stock price just hit an all-time high.
By Justine Brown • July 24, 2017 -
GE revenue down as company continues digital transformation efforts
The company's stock hit its lowest mark since October 2015.
By Justine Brown • July 24, 2017 -
Deep Dive
In an era of global malware attacks, what happens if there's no kill switch?
Unlike May's WannaCry attack, most cyberattacks do not come with a kill switch. To avoid panic, make preemptive actions and not reactionary ones.
By Samantha Schwartz • July 20, 2017 -
Frustrated with a chatbot? IBM feature allows recognition of tone
The service detects communication tones in conversations to indicate frustration, satisfaction, excitement, politeness, impoliteness, sadness and sympathy.
By Justine Brown • July 20, 2017 -
Opinion
3 reasons adoption of robotic process automation is on the rise
RPA software robots help to perform time-consuming tasks by mimicking the way humans interact with applications through a user interface. And that's good for the enterprise.
By Anand Veeramani • July 18, 2017 -
Strategy is key as Avaya concludes deal to shed networking business
Extreme Networks completed its acquisition of Avaya, Inc.'s networking business, including Avaya customers, personnel and technology assets.
By Justine Brown • July 17, 2017 -
Analyst: Cisco's struggles may be exaggerated
The company's reinvention challenges under a shifting tech landscape have been well-publicized, particularly with its several rounds of layoffs. But the company may be in better shape than some estimate.
By Justine Brown • July 14, 2017 -
Performance issues hindering success of digital transformation strategies, study finds
If performance issues brought about by digital transformation impact customers and revenue, does the business really come out ahead?
By Justine Brown • July 14, 2017 -
Trump Hotels suffer third data breach in 2 years
The breach was part of a cyberattack on Sabre Hospitality Solutions, the reservation system used by Trump Hotels.
By Justine Brown • July 13, 2017 -
Walmart wants to create the store of the future using machine learning
The retail giant has brick and mortar and virtual shopping operations, and can use tech to combine data from both for a more powerful user experience.
By Justine Brown • July 12, 2017 -
Workday opens up about plans to enter the PaaS market
While some companies hesitate to open their platforms, companies like Workday may find renewed customer interest and new revenue streams by doing so.
By Justine Brown • July 12, 2017 -
Greenpeace: Apple, Samsung products among biggest contributors of e-waste
When assessing devices across 17 brands, Greenpeace and iFixit found that around 70% of surveyed batteries were "impossible or difficult" to replace.
By Cody Boteler • July 11, 2017 -
Leaders that master 'event-driven IT' will have the advantage, Gartner says
Event-driven architecture will become an essential skill in supporting digital transformation by 2018, the research firm said.
By Justine Brown • July 11, 2017 -
Opinion
The Big Brother you want: Finding the data privacy sweet spot
When it comes to personal data and privacy, businesses, policy makers and consumers are still trying to find the sweet spot, where all parties feel like the right balance between data privacy and data innovation is struck.
By Steven Hillion • July 11, 2017 -
IBM: 50% of global CEOs plan to adopt cognitive computing by 2019
Respondents indicated their first priorities for cognitive computing are IT, sales, information security and innovation.
By Justine Brown • July 10, 2017 -
Deep Dive
4 enterprise IT trends for the second half of 2017
From SD-WAN to multi-cloud rollouts, what technologies will enterprises hear the most about in the next six months?
By Justine Brown • July 10, 2017 -
Microsoft cuts 3K jobs as focus turns to cloud
The job cuts focus mostly on sales staff as part of a bid to restructure around selling cloud services and products.
By Naomi Eide • July 6, 2017 -
Maersk's Nyetya recovery highlights impact of global cyberattacks
The global malware attack hit companies across sectors, hindering logistics companies just as much as chocolate factories. More than a week after Nyetya, organizations are still working to recover.
By Naomi Eide • July 5, 2017 -
Unisys: Most productive use of virtual assistants will be in the enterprise
"Bring Your Own Automation" is on the brink of taking off, says Unisys VP.
By Justine Brown • June 30, 2017 -
Deep Dive
Technobabble: American-made tech and the dumbing down of the smartphone generation
Smartphones are as American as Apple Pie (thanks iPhone), but did you know they're making you dumber?
By Naomi Eide , Samantha Schwartz • June 30, 2017 -
Accenture moving 400K employees to Windows 10
The consulting giant is motivated to make the move so it can serve as an "example of what digital transformation can bring."
By Justine Brown • June 29, 2017
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