IRS relies on 64-year-old software, jeopardizing security: GAO

The IRS is set to receive $80 billion during the next decade under legislation passed last year, with a portion earmarked for upgrading tech.

By Jim Tyson • Feb. 13, 2023

4 roadblocks to business adoption of generative AI

As CIOs and tech leaders gauge the risks and rewards of models like ChatGPT, they first need to address critical friction points.

By Lindsey Wilkinson • Feb. 13, 2023

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CIO Priorities

Companies task their CIOs with balancing the company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

Reading between the lines of tech sector job cuts

High demand for talent persists, despite ominous signs of downsizing.

By Matt Ashare • Feb. 10, 2023

Most employees using AI tools for work aren’t telling their bosses

More than one-third of employees are using generative AI tools to help with work-related tasks, according to Fishbowl data.

By Ryan Golden • Feb. 10, 2023

US government weighs in on cloud adoption in banking

The Department of the Treasury stood up an interagency group to provide neutral guidance as financial services companies accelerate cloud migration.

By Matt Ashare • Feb. 9, 2023

3 PC giants saw purchasing plummet last year

Shipments fell by more than one-quarter for HP, Dell and Lenovo in the global PC market. They aren’t expected to recover until next year.

By Matt Ashare • Feb. 8, 2023

Zoom cuts 15% of its workforce as customers tighten spend

The company laid off 1,300 employees Tuesday, marking the latest technology vendor to reset staff levels in an uncertain economy.

By Roberto Torres • Feb. 7, 2023

Tech spending decelerates as economic troubles ensue

Software is the primary driver of tech spending, and is set to grow 8.3% in 2023, Forrester said.

By Matt Ashare • Feb. 7, 2023

Microsoft gains ground on AWS as cloud sector slows

The tech giant expanded its market share despite a strong dollar and an economic contraction stalling cloud growth.

By Matt Ashare • Feb. 6, 2023

Corporate boards struggle to understand cybersecurity and digital transformation

Boards are trying to understand the ever-evolving threat landscape as federal regulators plan additional breach disclosure rules.

By David Jones • Feb. 6, 2023

AWS doubles down on optimization, reducing customers’ cloud cost

Enterprises kept looking for ways to optimize cloud spend in Q4 as economic conditions worsened, Amazon CFO Brian Olsavsky said during Thursday’s earnings call. 

By Matt Ashare • Feb. 3, 2023

January jobs report a mixed bag for tech workers

The unemployment rate remains low, a sign laid off workers were absorbed back into the market, CompTIA said. But the number of tech occupations dropped.

By Lindsey Wilkinson • Feb. 3, 2023

Southwest names CIO as transformation efforts unfold

Lauren Woods, an executive with more than a decade at Southwest, takes over for CIO Kathleen Merrill, who became executive advisor.

By Roberto Torres • Feb. 3, 2023

Global disruption prompts more innovation, not less

Rather than responding defensively to economic precarity, companies lean on cloud, data and AI to push forward, according to Accenture research.

By Matt Ashare • Feb. 2, 2023

The top business technology trends to follow in 2023

CIOs are in for a busy year as businesses decide what to do with technology in volatile market conditions. 

By Roberto Torres • Feb. 2, 2023

3 technology lessons from Southwest’s IT failure

Not all $1 billion tech investments are equal when it comes to paying down technical debt.

By Matt Ashare • Feb. 2, 2023

Airlines promise they’re investing in technology

Five major carriers used recent earnings calls to respond to the recent failures in aviation technology.

By Matt Ashare • Jan. 31, 2023

IBM experiences growing pains as hybrid cloud strategy takes shape

Software and consulting services were the business drivers in "the first full year of the new IBM," CEO Arvind Krishna said during an earnings call.

By Matt Ashare • Jan. 30, 2023

3 trends shaping IT compensation strategies in 2023

Experts expect the IT talent salary ceiling to continue to rise despite tech industry layoffs and economic slowdown.

By Lindsey Wilkinson • Jan. 30, 2023

Expose tribal knowledge to drive a smarter digital transformation

Improving customer experiences, automating workflows and modernizing applications are three key areas where CIOs can demonstrate business outcomes and return on investment (ROI).

By Isaac Sacolick • Jan. 30, 2023

Southwest Airlines tech ‘generally worked as designed,’ CEO says

A perfect storm of bad weather and mass cancellations “just overwhelmed the technology and the processes,” Bob Jordan said.

By Matt Ashare • Jan. 27, 2023

Tool clutter weighs down cross-team collaboration

There's a mismatch between how workers want to carry out collaboration and the tools they have access to, Microsoft research shows.

By Roberto Torres • Jan. 27, 2023

United Airlines CEO calls out tech failures in the aviation sector

“This ought to be a wake-up call for all of us in aviation,” Steve Kirby, said during an earnings call.

By Matt Ashare • Jan. 26, 2023

CIO role ‘elevated’ as economic uncertainty persists: report

Security and modernization needs will push IT spending upward in 2023, according to Foundry's State of the CIO report.

By Roberto Torres • Jan. 26, 2023

Morale support: How to lead your IT team through layoffs

Remaining staff members are watching closely how companies treat departing workers — and will need support as they attempt to carry on.

By Roberto Torres • Jan. 26, 2023