Starbucks rethinks employee technology as it navigates workforce tension

The coffee chain is piloting an employee engagement app designed to build community, an effort to moderate backlash over its treatment of employees and working conditions.

By Lindsey Wilkinson • Nov. 7, 2022

Break-fix, cloud integration and security open enterprise doors for MSPs

Managed service providers are using one-off projects to initiate long-term relationships with companies beset by talent shortages and budgeting constraints.

By Matt Ashare • Nov. 7, 2022

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CIO Priorities

Companies task their CIOs with balancing the company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

Tech talent demand rebounded in October, reversing 5-month slump

Unemployment in IT roles grew slightly, but a focus on technology persists within companies even amid gloomy economic forecasts.

By Roberto Torres • Nov. 4, 2022

M&T Bank takes tech training into its own hands

The Buffalo-based commercial bank set up an in-house academy to upskill current employees and expand the local talent pool.

By Matt Ashare • Nov. 3, 2022

More with less: Why CIOs and CTOs are worried, burned out

The stress of keeping operations up and running 24/7 is weighing heavily on CIOs and CTOs — especially as resources dwindle.

By Roberto Torres • Nov. 2, 2022

What Infosys’ earnings say about the health of the MSP market

Slower growth at one of the tech industry’s largest managed service providers hints at how service providers may fare in a macroeconomic crunch.

By Lindsey Wilkinson • Nov. 2, 2022

Bed Bath & Beyond’s chief customer and technology officer resigns

Rafeh Masood, set to depart Dec. 2, marks the latest in a string of executive changes at the struggling retailer.

By Caroline Jansen • Nov. 2, 2022

AWS, Microsoft and Google now command more than 75% of the cloud market

While macroeconomic factors depressed quarterly revenue growth for the three hyperscalers, enterprise spending on cloud still grew 30% year over year, according to Synergy Research Group

By Matt Ashare • Nov. 1, 2022

Will inflation mean more dollars for less cloud?

Inflation, tech talent woes and rising cloud costs mean companies have less buying power, Gartner says.

By Matt Ashare • Oct. 31, 2022

Etsy picks VP of engineering as new CTO

The move comes after the e-commerce platform made two key acquisitions last year.

By Tatiana Walk-Morris • Oct. 31, 2022

2 enterprise use cases for low code

ServiceNow and Park Industries have found success by addressing a lack of resources and encouraging citizen development.

By Lindsey Wilkinson • Oct. 31, 2022

Why Ally Financial flipped the script on data strategy

Three new groups at the financial services firm are helping reap outcomes from data — and ultimately impact the bottom line.

By Roberto Torres • Oct. 31, 2022

Alienated amid hybrid work shift, IT leaders head for the door

Nearly 3 in 5 IT decision makers are actively looking for a new job, according to a new report.

By Lindsey Wilkinson • Oct. 31, 2022

Resource constraints, recession woes and risks: What’s driving vendor consolidation

After surging attacks remodeled the security landscape, organizations are realizing the downfalls of having multiple vendors.

By Wes Wright, Chief Technology Officer, Imprivata • Oct. 31, 2022

AWS pledges to help customers trim their cloud bills

Growth at Amazon’s cloud computing unit slowed during Q3 but the hyperscaler is “working with customers to lower their bills” amid market uncertainty, Amazon CFO Brian Olsavsky said. 

By Matt Ashare • Oct. 28, 2022

How The New York Times serves employees through a curated SaaS tool menu

The media company spun up a dedicated team to manage and support workers as enterprise tool use exploded post-pandemic.

By Roberto Torres • Oct. 27, 2022

United Airlines digitizes maintenance documents using Apple Touch ID

The airline is the first and only in the industry to be approved by the FAA to digitize maintenance release documents through biometric technology, according to Linda Jojo, EVP chief customer officer at United Airlines.

By Lindsey Wilkinson • Oct. 27, 2022

ServiceNow rethinks who is a tech worker in training spree

With the aim of training 1 million people by 2024, the plan focuses on lowering barriers to learning, expanding opportunities and placing newly skilled workers in jobs.

By Lindsey Wilkinson • Oct. 26, 2022

Managed service providers are here to save the hybrid cloud

AWS, Google and Microsoft are pitching an interoperable cloud world. But they cannot realize their designs without MSPs like Kyndryl. 

By Matt Ashare • Oct. 26, 2022

How much of your IT spend is wasted?

SaaS, cloud and vendor use rights have muddied the IT asset management waters, making it difficult for CIOs to account for software spending.

By Matt Ashare • Oct. 26, 2022

Don’t forget about mobile apps

Deprioritizing mobile app development comes at a cost when they’re proven to increase conversion rates and keep customers happy.

By Lindsey Wilkinson • Oct. 25, 2022

Where do the highest-paid IT pros live?

While salaries have historically been higher along the coast, inland states have seen faster growth thanks to shifting work patterns and talent sourcing possibilities.

By Lindsey Wilkinson • Oct. 24, 2022

Sam’s Club finishes chainwide rollout of inventory-scanning robots

The wholesaler added the Inventory Scan tower atop automated floor scrubbing robots to report data like pricing and product availability back to club managers.

By Peyton Bigora • Oct. 24, 2022

‘Fish where the fish are’: Keys to finding and keeping tech talent

For Black & Veatch’s EVP and Global CIO, retention hinges on management and culture.

By Roberto Torres • Oct. 24, 2022

4 strategies for ‘winning’ IT vendor negotiations

“If you don’t ask, you don’t get": When vendor fees spike, customers can walk away with a better deal.

By Matt Ashare • Oct. 21, 2022