IT Strategy: Page 52


  • The welcome screen for the OpenAI "ChatGPT" app is displayed on a laptop screen on February 03, 2023 in London, England.
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    OpenAI inches toward the enterprise with GPT-4

    Morgan Stanley and PwC onboard generative AI as the technology begins integrating visual recognition and expanding its text capabilities.

    By Matt Ashare • March 15, 2023
  • The Google logo is seen on display at the company's headquarters October 18, 2007 in Mountain View, California.
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    Google embeds enterprise-grade generative AI in its cloud

    Data science teams and developers will gain access to customizable ML models and AI app building capabilities, the company said.

    By Matt Ashare • March 14, 2023
  • Trendline

    Top 5 stories from CIO Dive

    Shifts in compute infrastructure, ongoing AI adoption plans and talent challenges ruled CIO priorities in the first half of the year.

    By CIO Dive staff
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    Open source tops list of tech developers trust

    Recent high-profile vulnerabilities have increased risk awareness for open-source repositories, but developer perception remains positive.

    By March 14, 2023
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    Opinion

    How to set up an enterprise strategy for generative AI

    The early days of cloud can yield adoption lessons for generative AI in the context of enterprise tech.

    By Patrick Pugh • March 14, 2023
  • Employees stand outside of the shuttered Silicon Valley Bank (SVB) headquarters on March 10, 2023 in Santa Clara, California.
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    Justin Sullivan via Getty Images
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    SVB turmoil could mean long-term uncertainty for enterprise IT

    The demise of Silicon Valley Bank created a void in tech startup funding and raises questions about the health of the vendor ecosystem.

    By Matt Ashare • March 13, 2023
  • Hands of worker working with digital tablet check product on the conveyor belt in the beverage factory.
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    How manufacturers can integrate digital tools into employee training

    Tablets and cellphones can help quickly train new workers on equipment use and operations.

    By Michelle No • March 13, 2023
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    Your company is changing software providers. Now, you just have to break it to staff.

    It’s on technology leaders to reduce friction and frustration, engage stakeholders and foster communication to ensure a migration goes smoothly.

    By March 13, 2023
  • A silver sign on a brick wall identifies the Kroger Co. corporate headquarters.
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    Scott Olson via Getty Images
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    Lawsuits allege Kroger payroll transition glitch led to missed, incorrect paychecks

    Changes in payroll and timekeeping systems have exposed companies to legal risks in recent months.

    By Ryan Golden • March 10, 2023
  • Young laid off manager sitting down with a carton
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    Tech unemployment rises in wake of workforce cuts

    Companies in the tech sector shed more than 11,000 workers in February, but postings for open positions declined only slightly.

    By Matt Ashare • March 10, 2023
  • Growth business, cloud dollar sign grow up on blue sky.
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    Technical debt migrates to the cloud

    CIOs are grappling with fallout from rushed deployments, flawed service configurations and overprovisioning, SoftwareOne found.

    By Matt Ashare • March 9, 2023
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    Customer expectations are on the rise, creating an end-user tech puzzle

    Without user-friendly technology that accurately assists the end user, businesses risk customer attrition.

    By March 9, 2023
  • Southwest Airlines employee Agnes Chu of Oakland, California assists passenger Lois Ryals of Philadelphia, Pennsylvania at Philadelphia International Airport May 10, 2004 in Philadelphia, Pennsylvania
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    Southwest lands on AWS as preferred cloud for modernization push

    Under new CIO leadership, the airline embarks on cloud-based digital transformation that includes customer-facing tech and IT infrastructure.

    By Matt Ashare • March 8, 2023
  • Analyst working with Business Analytics and Data Management System on computer to make report with KPI and metrics connected to database.
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    Suddenly, there’s a race to put generative AI in CRMs

    While Microsoft and Salesforce claim to be the first to put generative AI capabilities in a CRM — neither is likely to be the last.

    By March 8, 2023
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    Cost control edges out cybersecurity as top cloud concern: report

    As companies continue to invest in cloud, many still haven’t taken advantage of savings opportunities offered by CSPs, Flexera found.

    By Matt Ashare • March 8, 2023
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    The number of women in technical roles is dropping

    The lack of women throughout the tech talent pipeline shows the responsibility to diversify the workforce spans beyond the recruitment stage.

    By March 8, 2023
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    Cloud skills gap raises cyber concerns for banks

    As financial sector companies push forward with modernization, difficulty sourcing talent looms as a potential security risk.

    By Matt Ashare • March 6, 2023
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    Opinion

    How to outgrow volatility through employee experience

    Technology leaders must adopt humility and vigilance in turbulent times, leaning on their transformation skills to attract and build a diverse workforce.

    By Susan Robinson • March 6, 2023
  • Kemba Walden, acting national cyber director, rolls out the National Cybersecurity Strategy at a forum by the Center for Strategic and International Studies.
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    Permission granted by Office of the National Cyber Director
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    The US cyber strategy is out. Now, officials just have to implement it

    Industry stakeholders signal a willingness to discuss further steps, while congressional leaders hint additional action may be on the table.

    By David Jones • March 3, 2023
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    It’s still difficult to recruit software developers

    There are more roles than people in high-demand categories, from DevOps engineering to data analytics.

    By March 3, 2023
  • Speech bubble, waiting room and business people with social media marketing, recruitment or HR chat sign.
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    HR leaders struggle with tech hiring goals

    Companies take seven weeks on average to hire technologists, according to General Assembly data. For some roles, it takes nine weeks or longer.

    By Matt Ashare • March 1, 2023
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    Financial services’ AI appetite grows, study says

    Top uses for AI in the financial services sector include next-best-action systems, portfolio optimization and fraud detection.

    By Suman Bhattacharyya • March 1, 2023
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    Permission granted by Liberty Mutual
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    How Liberty Mutual’s CIO plans to raise her company’s digital IQ

    “We are spending enormous amounts of energy in making sure that we have the skills that we need for today, but also for tomorrow,” Monica Caldas said.

    By Matt Ashare • March 1, 2023
  • Zoom founder Eric Yuan speaking on a podium
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    Zoom plans more AI as large enterprise customer base grows

    The company named artificial intelligence among its strategic focus areas for the coming fiscal year and beyond.

    By Feb. 28, 2023
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    Stressed much? It’s chronic in cybersecurity

    The psychological toll of security will spur high levels of churn among security leaders, Gartner expects.

    By Naomi Eide • Feb. 28, 2023
  • A traveler walks past a Southwest Airlines airplane as it taxies from a gate at Baltimore Washington International Thurgood Marshall Airport on October 11, 2021 in Baltimore, Maryland.
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    Southwest was changing CIOs when the IT crisis hit

    Could more C-suite tech clout have prevented the domestic carrier’s December debacle?

    By Matt Ashare • Feb. 27, 2023