Most US employers with flexible work plans choose hybrid work, Mercer says

As employers move forward in implementing flexible work options, they may need to experiment on the fly.

By Ryan Golden • July 15, 2021

Tech M&A is skyrocketing, fueling vendor consolidation fears

The value of tech M&A deals has grown, compensating for a decline in deal volume, according to a report from PwC.

By Katie Malone • July 14, 2021

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CIO Priorities

Companies task their CIOs with balancing the company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

CIO leadership takes on an even greater strategic role as digitalization accelerates

Technology leaders are better positioned than ever to drive strategic alignment across their organizations. Here's how to get started.

By Peter A. High • July 14, 2021

Software engineers suffer from technical debt, too

Technical debt erodes the productivity of a software development team, calling on engineers to repair the quick fixes of the past.

By Roberto Torres • July 13, 2021

How businesses can drive innovation while delivering operational excellence

Rapid technological adjustments changed the way CIOs approached strategy and allowed them to simultaneously work on different goals.

By Jeff Reihl • July 12, 2021

The Water Cooler: How 4 executives are approaching hybrid work

Long-term hybrid work puts pressure on enterprise technology tools. Executives shared their strategies for enabling work no matter the medium.

By Katie Malone , Roberto Torres • July 12, 2021

Pandemic accelerated mainframe modernization: report

While legacy technology isn't disappearing, most businesses have upgrades planned for the next two years.

By Roberto Torres • July 7, 2021

Hybrid work transition overwhelms, challenges IT professionals

More than half of IT departments plan to increase spend on remote management tech as they navigate the hybrid environment, according to a JumpCloud survey.

By Katie Malone • July 6, 2021

Gartner: 12 rules of the road for hybrid work teams

Ground rules must be customized and updated regularly by each team to help create a sense of agency and control over hybrid working.

By Matt Cain • July 6, 2021

Tech budgets insufficient for one-third of IT pros: report

As businesses aim for digital transformation goals, some IT pros grapple with stifled tech budgets even as spending recovers from a dip in 2020.

By Roberto Torres • July 1, 2021

The risk of disconnect between CIOs and CISOs

Companies need their CIO and CISO working together to reach their strategic goals. Strain in the relationship is a recipe for breaches.

By Roberto Torres • June 30, 2021

Spending on servers rebounds as core systems remain on-prem

Easy migrations are already in the cloud, Forrester's Andrew Bartels said. What remains — and takes longer to shift — are critical, transaction-intensive and core components of infrastructure.

By Roberto Torres • June 29, 2021

IT, business leaders at odds over tech purchasing

Companies will turn to the CIO for guidance in technology outfitting. But not all tech purchasing decisions are made in a silo.

By Roberto Torres • June 28, 2021

Microsoft takes aim at hybrid world with Windows 11

The next operating system from Microsoft is an iterative step after Windows 10, one that adapts to a hybrid workforce and counters context-switching hangups.

By Roberto Torres • Updated Aug. 31, 2021

What's next for customer experience tech

The five-year outlook on CX brings many changes, including customers' expectations of seamless cross-platform touchpoints.

By Roberto Torres • June 23, 2021

Finding the ROI in blockchain

Gartner expects blockchain added value will reach $3.1 trillion by 2030. But only certain kinds of implementations can deliver on the upfront investment.

By Roberto Torres • June 23, 2021

Qurate Retail Group's 'one team' approach to the IT, business relationship

Modernization calls for bringing "everyone together early in the strategic dialogue," said Mike George, president and CEO of Qurate Retail Group. 

By Roberto Torres • June 21, 2021

Drain of app switching: Why employees lose 5 hours per week

Seven in 10 employees say there's room for improvement in how technology aids work processes, a survey from Qatalog shows.

By Roberto Torres • June 18, 2021

Neiman Marcus Group launches $500M tech investment spree

Plans are to snap up home and fashion SaaS platform Stylyze, the first of many moves as the department store focuses squarely on e-commerce.

By Daphne Howland • Updated June 17, 2021

AI spend rises as enterprises solve for scale, adoption

Companies used AI to respond to the pandemic, but challenges in the next phase include internal alignment around technology deployment.

By Roberto Torres • June 17, 2021

How technical debt piles up

With engineer turnover and a growing number of languages and frameworks, organizations can end up with a soaring IT backlog.

By Roberto Torres • June 16, 2021

CIO succession: Preparing for the next generation of tech chiefs

Given the relatively brief CIO tenure, training the next cadre of leaders is crucial for the continuity of technology strategy.

By Roberto Torres • June 15, 2021

Google revamps collaboration suite with an eye toward hybrid customers

Google's set of features and upgrades signal ongoing adjustments in the collaboration and productivity software space.

By Roberto Torres • June 14, 2021

How CIOs can shape post-pandemic customer service tech

The pandemic upended the way businesses approached customer service. The next stage brings automation and employee experience to the forefront.

By Roberto Torres • June 10, 2021

Zoom targets next phase of hybrid work with phone bundle

New product rollouts signal a strategy to hold onto pandemic-era market gains as hybrid work policies take shape.

By Roberto Torres • June 9, 2021