IT issues take at least 3 hours to resolve for half of US workers: survey

More reliance on digital systems for operations means IT delays can potentially put a company's efficiency at risk.

By Roberto Torres • Aug. 2, 2021

Preparedness, checklists, leadership buy-in: How to build a rapid IT response

Navigating cyberattacks and outages means companies rely on IT leaders to respond quickly, as business continuity hinges on functioning systems.

By Roberto Torres • July 30, 2021

Explore the Trendline➔

Top 5 stories from CIO Dive

Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.

By CIO Dive staff

Why the systems admin role will never be the same

Automation, the spread of tech tools and the explosion of cloud are reshaping a staple of IT: the systems administrator.

By Roberto Torres • July 29, 2021

How IT can navigate the hybrid work landscape

Many businesses anticipate a hybrid work shift. Now, CIOs and IT teams have to provide the tools to help the workforce adapt.

By Katie Malone • July 29, 2021

Burgeoning tech vendor Walmart to sell e-commerce solutions

The company will begin to offer its cloud-based and digital services to other retailers in 2022 to fuel digital transformation across the industry.

By Katie Malone • July 28, 2021

Glitchy internet hurts 1 in 5 workers: report

The purview of IT teams extends into employees' homes, which requires solving for a host of tech issues on a case-by-case basis. 

By Roberto Torres • July 27, 2021

Tech executives, employees disconnected on inclusivity wins

A majority of executives believe their organization provides equitable opportunities. Less than a quarter of tech workers from underrepresented groups agree.

By Katie Malone • July 26, 2021

How to sidestep overspend as hybrid work tests IT

Organizations will need a progressive approach to outfitting hybrid work tools, a task made easier by the scalability of the cloud.

By Roberto Torres • July 26, 2021

The Water Cooler: 7 executives decide how to pilot projects

With time, resources and money at stake, technology teams approach pilots strategically to maximize wins.

By Katie Malone , Roberto Torres • July 26, 2021

How IT leaders can support a productive hybrid workplace

Hybrid work can generate employee happiness and efficiency—but only with the right technology.

By Helen Irias, Product Marketing Manager at Envoy • July 26, 2021

Domain Name Councils emerge as a crucially helpful resources to keep corporate portfolios strong

As more companies utilize domain names, domain name managers can now easily manage their portfolios with DNCs.

By Matt Serlin, GoDaddy • July 26, 2021

Communication vendors compete to tackle context switching

The launch of Zoom Apps demonstrates an attempt to integrate third-party apps within the meetings platform.

By Roberto Torres • July 21, 2021

Zoom acquires Five9 in $14.7B customer service tech play

Following a boom year in adoption and finances, Zoom's largest acquisition to date gives the company an additional tool in its enterprise strategy.

By Roberto Torres • July 19, 2021

How to navigate the IT tension of hybrid work

When Northwestern Mutual employees returned to the office, the technology demand centered on reacclimation and reactivation. The long-term challenge is far more fundamental: solving for hybrid parity. 

By Roberto Torres • July 19, 2021

Most US employers with flexible work plans choose hybrid work, Mercer says

As employers move forward in implementing flexible work options, they may need to experiment on the fly.

By Ryan Golden • July 15, 2021

Tech M&A is skyrocketing, fueling vendor consolidation fears

The value of tech M&A deals has grown, compensating for a decline in deal volume, according to a report from PwC.

By Katie Malone • July 14, 2021

CIO leadership takes on an even greater strategic role as digitalization accelerates

Technology leaders are better positioned than ever to drive strategic alignment across their organizations. Here's how to get started.

By Peter A. High • July 14, 2021

Software engineers suffer from technical debt, too

Technical debt erodes the productivity of a software development team, calling on engineers to repair the quick fixes of the past.

By Roberto Torres • July 13, 2021

How businesses can drive innovation while delivering operational excellence

Rapid technological adjustments changed the way CIOs approached strategy and allowed them to simultaneously work on different goals.

By Jeff Reihl • July 12, 2021

The Water Cooler: How 4 executives are approaching hybrid work

Long-term hybrid work puts pressure on enterprise technology tools. Executives shared their strategies for enabling work no matter the medium.

By Katie Malone , Roberto Torres • July 12, 2021

Pandemic accelerated mainframe modernization: report

While legacy technology isn't disappearing, most businesses have upgrades planned for the next two years.

By Roberto Torres • July 7, 2021

Hybrid work transition overwhelms, challenges IT professionals

More than half of IT departments plan to increase spend on remote management tech as they navigate the hybrid environment, according to a JumpCloud survey.

By Katie Malone • July 6, 2021

Gartner: 12 rules of the road for hybrid work teams

Ground rules must be customized and updated regularly by each team to help create a sense of agency and control over hybrid working.

By Matt Cain • July 6, 2021

Tech budgets insufficient for one-third of IT pros: report

As businesses aim for digital transformation goals, some IT pros grapple with stifled tech budgets even as spending recovers from a dip in 2020.

By Roberto Torres • July 1, 2021

The risk of disconnect between CIOs and CISOs

Companies need their CIO and CISO working together to reach their strategic goals. Strain in the relationship is a recipe for breaches.

By Roberto Torres • June 30, 2021