United Airlines bets on technology to recover from 2020

After a rough year for air travel, United Airlines says digitally tracking COVID-19 information, apps and chatbots will save it, executives said on an earnings call. 

By Katie Malone • Jan. 22, 2021

Retail accelerates tech goals en route to brand clout

The pandemic pushed more consumers online, accelerating retail modernization plans.

By Roberto Torres • Jan. 21, 2021

Explore the Trendline➔

ERP Modernization

ERP modernization can bring some disruption if not planned correctly. But the costs of aging, inefficient systems pose a bigger threat.

By CIO Dive staff

What should businesses do about data analytics? Here's Wayfair's playbook

The future of data analytics within the organization brings tech and subject matter expertise closer together, with help from accessible tools.

By Roberto Torres • Jan. 19, 2021

Corporate savior: Cloud now a C-suite priority

Businesses relied on the cloud to adapt their operations as a crisis unfolded. Now, they expect the cloud to keep delivering elasticity and drive reinvention. 

By Roberto Torres • Jan. 14, 2021

Intention, education, testing: Removing bias from AI

Reducing AI bias starts by diversifying the teams that work on AI technology, as well as the data sets that inform algorithmic decisions.

By Roberto Torres • Jan. 13, 2021

No, AI cannot solve every problem

AI may be capable of supporting engineers through the process of building a bridge, but it can't actually build the bridge, one expert said. 

By Roberto Torres • Jan. 12, 2021

HR, IT will spend 2021 cleaning up last year's breakneck digital shift

Coming face to face with technology limitations last year starkly clarified priorities for 2021 and beyond, experts said.

By Kathryn Moody • Jan. 12, 2021

How far can a $1.4B IT budget go?

The government spends billions on IT every year, but agencies face public shortcomings enterprises can learn from.

By Katie Malone • Jan. 12, 2021

Tools and standards shaping remote work in 2021

What's the most important business technology trend of 2021? Flexibility. 

By Roberto Torres • Jan. 11, 2021

For the post-pandemic world, put extra cash in IT

Investing in the technology that powers improved modeling and spend management can provide a competitive edge, finance pros say. 

By Ted Knutson • Jan. 10, 2021

December tech hiring stands out amid jobs report dip

The data shows the comparative resiliency of tech hiring, as overall jobs shrunk for the first time since April. 

By Roberto Torres • Jan. 8, 2021

Democrats control Congress. Will 2021 be the year for federal privacy laws?

The Biden administration signaled a push for national privacy rules. But don't hold your breath.

By Samantha Schwartz • Jan. 8, 2021

Poor software quality cost businesses $2 trillion last year and put security at risk

The COVID-19 pandemic played a role in the rise of operational software failure, the report author says.

By Roberto Torres • Jan. 7, 2021

PPP-2: How small businesses can apply federal loans toward IT upgrades

With a new wave of funding for the Paycheck Protection Program, small businesses can invest up to 40% of the federal loan into cloud and software upgrades.

By Katie Malone • Jan. 7, 2021

End-to-end visibility of the user experience can be yours. Here's how.

Giving your employees a seamless digital experience in a remote world shouldn't be impossible.

By Wei Li • Jan. 4, 2021

Deloitte: CEOs will ask more of CIOs in 2021

More so than other C-suite members, CIOs will gain influence as strategies become more data-driven, according to an analysis from Deloitte.

By Roberto Torres • Dec. 21, 2020

Is your business ready for digital experience monitoring?

By 2025, IT teams will have to report UX metrics for 70% of technology efforts. Are you ready?

By Wei Li • Dec. 21, 2020

Post-SolarWinds hack, how CIOs can bridge IT and security functions

Cybersecurity and IT need to work together to uphold technology at the pace of business demands. CIOs can support through efficient communication and information sharing.

By Roberto Torres • Dec. 18, 2020

New Orleans leaders share lessons from 2019 cyberattack

CIO Kimberly LaGrue said early and intensive preparations were key to preventing disaster and recovering without paying a ransom to the hackers.

By Chris Teale • Dec. 18, 2020

What the SolarWinds compromise means for IT

A renewed awareness of IT supply chain risks emerged from the attack. CIOs now seek more visibility into the inner workings of their providers.

By Roberto Torres • Dec. 17, 2020

Coronavirus cued digital shifts with strong ROI, survey says

There's a "silver lining" to acceleration into the digital age, a Randstad Technologies Group executive said.

By Sheryl Estrada • Dec. 17, 2020

Dropbox's 'virtual-first' approach to long-term remote work

The tech company plans to launch collaborative studios for synchronous work, using its own tools to reimagine the virtual office.

By Roberto Torres • Dec. 16, 2020

Foot Locker taps former Michaels exec for CIO role

Himanshu Parikh brings decades of expertise in the retail industry as Foot Locker advances its technology agenda.

By Roberto Torres • Dec. 15, 2020

With remote work, business productivity falls on IT departments

IT is stepping in to support a digital rebuild of workplace culture. Through it all, employees want simplicity.

By Katie Malone • Dec. 15, 2020

3 strategies that sped up Freddie Mac's software delivery

Equipping bigger swaths of the company with tech tools helps Freddie Mac deliver faster, said EVP and CIO Frank Nazzaro.

By Roberto Torres • Dec. 14, 2020