Employers often forget to source employee input as they adopt new tech

Employees are often wary of new technology, even tools purported to help them do their jobs, studies show.

By Kathryn Moody • May 18, 2020

UnitedHealth, Microsoft launch COVID-19 screening app for employers

UnitedHealth will control employees' medical data and manage opt-in and consent requirements for users, the healthcare behemoth said Friday. The app will not provide tracking or contact tracing information.

By Rebecca Pifer • May 18, 2020

Explore the Trendline➔

Top 5 stories from CIO Dive

Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.

By CIO Dive staff

Enterprise agility in the time of COVID-19

Tips for shaping IT strategy for the Agile Enterprise.  

May 18, 2020

Coronavirus fast-forwarded tech plans, business leaders expect long-term benefit

"Many companies' futures just got accelerated. They're not different; they just got accelerated," said Tim Ryan, U.S. chair and senior partner of PwC.

By Naomi Eide • May 14, 2020

RPA projects fail because of complexity, misunderstanding

Automation will play a starring role in how businesses deal with the effects of the pandemic. But automation for automation's sake means sinking resources into failed projects.

By Roberto Torres • May 14, 2020

Lead with innovation in uncertain times

The importance of strategy for businesses as they face disruption from COVID-19.

By Aater Suleman, Flux7 co-founder and vice president of Cloud and Application Transformation at NTT DATA Services • May 13, 2020

Gartner: IT spend to shrink 8% in 2020, expect a slow recovery

The impact of public health interventions will crimp CIOs' ability to spend, while expectations of IT organizations remain unchanged — or even rise.

By Roberto Torres • May 13, 2020

Microsoft creates way out of reply-all black hole

An Office 365 filter will kick in once it detects 10 reply-all emails hitting 5,000 or more inboxes within an hour. After the threshold is met, it will block the thread for the next four hours. 

By Roberto Torres • May 12, 2020

Smaller audiences, virtual venues: Changes coming to tech conferences

Businesses turn to blended event models to replace the customer touchpoints the pandemic took away.

By Roberto Torres • May 11, 2020

3 tech leaders on using tools to support pivot to remote

Managers relied on overcommunication and planning to adapt to the new normal, using tech platforms like videoconferencing tools to support their operations and staff.

By Roberto Torres • May 11, 2020

Key stories for IT leaders as companies navigate the pandemic

As countries and states begin to lift stay-at-home orders, CIOs are looking to the future and what a safe work environment entails.

May 8, 2020

Customer support, accounting drive SMB software spend amid pandemic

For these businesses, an IT backbone will become crucial for long term survival as they respond to changes in demand. 

By Roberto Torres • May 7, 2020

Planning a return to the office: What tools businesses can turn to

From applications to enterprise-focused contact tracing, technology companies are creating solutions to facilitate a safe return to work. 

By Naomi Eide • May 7, 2020

Is there room for Zoom in a virtual courtroom?

Videoconferencing could undermine traditional courtroom tactics, while also alleviating typical trial pains.

By Samantha Schwartz • May 6, 2020

Front-line workers with more tech tools are more productive, study finds

The pandemic is putting front-line workers in the spotlight, as vendors compete to provide tech tools that can boost their efficiency.

By Roberto Torres • May 5, 2020

Gartner: Threats and opportunities facing cloud service providers during COVID-19

Tech leaders need a thorough understanding of the threats, opportunities and forthcoming events that will occur as a result of the coronavirus pandemic.

By Sid Nag • May 4, 2020

A long-term move to remote work will expand tech talent market access

The pandemic-driven lockdown has made half of North American tech professionals more interested in remote work than before, Hired found. 

By Roberto Torres • May 1, 2020

Hasty Office 365 deployments wrought with security configuration holes

With work from home orders, companies rushed cloud-based collaboration service deployments. They could undermine any existing Office 365 security strategy, CISA warns.

By Samantha Schwartz • May 1, 2020

The Remote Playbook: Logged on at home, employees are an attacker's dream

The pandemic makes each remote worker a weak link. Ensuring company-wide adherence to policies can protect sensitive company data. 

By Roberto Torres • April 30, 2020

Crisis pressure tests digital strategies as time-to-recovery estimates extend

As companies begin thinking through what is required to return to the office, executives are forecasting remote work will become a permanent option for some, a PwC survey found. 

By Naomi Eide • April 30, 2020

Coca-Cola taps Microsoft for 5-year multicloud, software deal

The soft drink maker plans to use Microsoft technology to replace previously disparate and fragmented systems. 

By Roberto Torres • April 28, 2020

Citing 'prudent approach,' Hershey pushes back ERP project by 1 year

The announcement is supporting evidence for the theme of finance chiefs delaying or canceling IT investments.

By Roberto Torres • April 27, 2020

Coronavirus squeezes services sector. Here's what India's pivot means

Service providers around the world had to enable remote work while contending with contract constraints and limited infrastructure. India, where the services industry is king, highlighted the challenges of remote work.

By Naomi Eide • April 27, 2020

CIO perspective: Strategizing a return to the office

The pandemic has accelerated digital technology adoption, demanding engagement from CEOs to software developers. IT hurdles that were accepted before will no longer fly. 

By Samantha Schwartz • April 24, 2020

Who is responsible for securing the home network?

Companies should not expect all of their employees to be IT people; nor should companies overwhelm those suddenly working from home with a long list of security mandates. 

By Jen A. Miller • April 23, 2020