CIO Dive's Top News of 2019

The world of business technology is nonstop and the Top News of 2019 honors the constant churn.

Dec. 27, 2019

Former Hyatt CIO takes the tech helm at 4 cruise line brands

Marshall Lancaster will bring his industry experience to Princess Cruises, Holland America Line, Seabourn, P&O Cruises Australia and Carnival Australia.

By Roberto Torres • Dec. 23, 2019

Explore the Trendline➔

ERP Modernization

ERP modernization can bring some disruption if not planned correctly. But the costs of aging, inefficient systems pose a bigger threat.

By CIO Dive staff

Microsoft: 73% of companies turn to 'tech intensity' to shape digital success

Regardless of the industry, organizations see value in becoming technology companies, a trend Microsoft identifies as an opportunity.

By Roberto Torres • Dec. 20, 2019

3 things to do before California's privacy law goes live

Experts have hailed the California Consumer Privacy Act as the "de facto" standard for other states to craft privacy legislation. 

By Samantha Schwartz • Dec. 18, 2019

Target leans on data science to solve 'extremely large' retail problems

The retailer turned to data science to help improve on-shelf availability, reduce inventory levels and create operating efficiencies.

By Roberto Torres • Dec. 18, 2019

Private cloud evolves as public cloud steals the industry spotlight

Private clouds aren't disappearing — they're changing to fit into a hybrid and multicloud world. 

By Jen A. Miller • Dec. 17, 2019

Driving up the value of AI starts with building an ecosystem

Joint use of data, alignment of financial interests and flexibility among partners can pave the way for valuable cooperation in AI projects.

By Roberto Torres • Dec. 16, 2019

IT's role in demand generation

If you're sitting on the sidelines with demand gen, there's no excuse not to get in the game.

By Graeme Thompson • Dec. 12, 2019

Meet AIG's ideal product manager for AI

Without the right mix of skills, AI leaders can fail to deliver on expected business outcomes and create a rift between stakeholders and technical staff.

By Roberto Torres • Dec. 12, 2019

Wendy's outsourcing IT, expects up to $15M restructuring costs

The chain anticipates up to $9 million in severance and related employee costs. 

By Samantha Schwartz • Dec. 11, 2019

McKesson names CIO, CTO as biopharma plays catch up on tech

Digital transformation is forcing tech leaders into more privileged positions. Biopharma struggles to pair heads of technology — either CDO or CIO —​ with the science and research arms of executive committees.

By Samantha Schwartz • Dec. 10, 2019

How a Walmart candle outlines the case for a federal privacy law

Industry sits in a data privacy law purgatory, with fears of a patchwork of state laws complicating regulation, compliance and consumer satisfaction.

By Samantha Schwartz • Dec. 9, 2019

Tackling digital transformation proactively — before a crisis hits

Digital transformation tends to take place reactively, whether it's in response to losing a customer as new competition arises or as a way to manage issues.

By Chuck Fried • Dec. 9, 2019

The CIO Dive Awards for 2019

From cloud contenders to technology stalwarts, these are the companies and executives shaping business transformation as digital disruption circles industry. 

Dec. 9, 2019

Best Western puts customer experience at the center of AWS migration

By moving the reservations system to the cloud, Best Western hopes to improve its system availability.

By Roberto Torres • Dec. 6, 2019

What isn't 'as a Service' in enterprise technology?

In enterprise, adoption of service-based tools is the norm. Lagging adoption means competitive disadvantages, decision-makers say. 

By Roberto Torres • Dec. 4, 2019

58% of companies fail to meet GDPR's data request deadlines

By comparison, 70% of companies last year didn't meet requests on time, according to Talend.

By Samantha Schwartz • Dec. 4, 2019

From IoT to AI, tech's role grows in farming

Farms generate half a million data points per day and technology firms are stepping in to help farmers capitalize on it. 

By Jen A. Miller • Dec. 2, 2019

Tips for navigating an outage during peak season

Retailers say they're prepared for capacity, but at least one-quarter don't have a real-time recovery plan. 

By Samantha Schwartz • Dec. 2, 2019

AT&T and Microsoft give 5G an edge

The service launch means Microsoft assures the allegiance of a key player in the 5G space, as demand for edge computing is projected to rise.

By Roberto Torres • Nov. 27, 2019

Most workers don't think automation is coming for their jobs

Employee perception of automation technology signals a competitive edge for employers who deploy these tools successfully.

By Roberto Torres • Nov. 27, 2019

'The Unicorn Project' turns DevOps into a rebellion

CIO Dive spoke with author Gene Kim about the sequel to the "The Phoenix Project," which tackles DevOps from the developer's perspective.

By Naomi Eide • Nov. 26, 2019

Seattle Seahawks swarm AWS, seeking gametime analytics

The NFL inked a deal with AWS about two years ago, partnering with AWS on its Next Gen Stats platform.

By Samantha Schwartz • Nov. 26, 2019

Will retailers avoid Black Friday website outages?

A new survey reveals nearly one-quarter of retail companies don't have a plan in place if their websites go down.

By Lisa Rowan • Nov. 26, 2019

What retail CIOs focused on this year

With Black Friday and Cyber Monday nearing, only tech executives have the insights necessary for executing a multicloud strategy, choosing vendors and centralizing applications. 

By Samantha Schwartz • Nov. 25, 2019