First came communication platform adoption. Now it's time for strategy

Between technology vision and employee demand, CIOs are confronted with a new challenge: preserving employee well-being. 

By Samantha Schwartz • June 26, 2020

Going remote, employee productivity hampered by password lockouts, app access

Working through the global crisis highlighted gaps in IT, allowing companies to become more aware of the challenges they face amid disruption.

By Roberto Torres • June 25, 2020

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CIO Priorities

CIOs are tasked with balancing their company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

Slack Connect opens channel-based communication to outside companies

The function is "designed to replace email," as it extends the platform's primary internal use cases outside of a business.

By Samantha Schwartz • June 24, 2020

C-suite leading AI projects as companies accelerate strategies

Though IT spend is expected to contract this year, executives aren't letting off the gas on their AI strategy.

By Roberto Torres • June 24, 2020

CIOs entered 2020 with tech goals in mind. COVID-19 upended their plans

Tasked with reshaping tech strategies for the coming year, CIOs align with business goals as they identify which initiatives to keep — and what investments to scrap.

By Roberto Torres • June 24, 2020

3 healthcare CISOs tackled telehealth at hyper speed — they wish they were faster

Telehealth is a years-long pursuit for healthcare organizations. But like other digital transformation efforts, COVID-19 accelerated it. 

By Samantha Schwartz • June 23, 2020

Double shift: Stericycle taps CFO to handle CIO duties

As CIO David Stahl departs the medical waste company this week, CFO Janet Zelenka will take the technology reins, becoming CFO and CIO effective June 28.

By Jane Thier • June 23, 2020

Gartner: Three-quarters of enterprises will 'operationalize' AI by 2024

COVID-19 drove the need for accurate, speedy insights into the inner workings of all businesses.

By Roberto Torres • June 22, 2020

Gartner shrinks infosec spending forecast for 2020, cloud security gets COVID-19 boost

Certain areas of cybersecurity are "supported" by stay-at-home orders, including VPNs and firewalls, endpoint protection platforms, cloud security and secure web gateways. 

By Samantha Schwartz • June 19, 2020

4 roles responsible for data management and security

Companies must make and execute plans for how long data will be kept and when to delete data, particularly those most susceptible to security threats.

By Myke Lyons • June 18, 2020

Low code helped put out COVID-19 fires. How can leaders sustain momentum?

The technology helped ease remote onboarding at biotech companies and supported an onslaught of public assistance requests. But long-term governance challenges linger.

By Roberto Torres • June 18, 2020

Shift to remote work caught 72% of businesses technologically unprepared

The early days of the pandemic challenged IT leaders, who are now prioritizing investments in cloud, remote IT and collaboration platforms.

By Roberto Torres • June 17, 2020

Growth driving technology spend as appetite for digital transformation increases

The pressure on technology executives is to show how modernization efforts can pay short- and long-term dividends.

By Naomi Eide • June 16, 2020

AI job post growth slowed in the pandemic, LinkedIn says

When normalized against trends in overall job postings, AI and ML jobs still grew 8.3% year-over-year, indicating the setback may be temporary.

By Roberto Torres • June 16, 2020

How American Express uses technology to support 65K workers, in office or remote

Infrastructure teams can augment the end-to-end experience with data and analytics to anticipate and quickly navigate hiccups.

By Naomi Eide • June 12, 2020

AI, 5G top CompTIA's list of emerging technologies for 2020

AI can help retool processes in a reimagined business context, contributing to its rise in this year's rundown.

By Roberto Torres • June 12, 2020

3 technology cost management tips

Hope emerges but a recession requires eagle-eye audits and justification of technology use.

By Naomi Eide • June 10, 2020

Pandemic increased automation appetite, but adoption hurdles await

For its next act, automation technology needs to prove it can help businesses quickly and sustainably adapt to sudden market changes.

By Roberto Torres • June 10, 2020

How productivity monitoring tools impact compliance and culture

Despite the popularity of remote work, some employers aren't sold on the idea, worried that employees will slack off. Enter: productivity monitoring.

By Pamela DeLoatch • June 9, 2020

In remote onboarding push, companies automate IT and launch chatbots

Remotely onboarding staff means companies welcome new staffers with savvy chatbots and powerful equipment as they navigate complexity.

By Roberto Torres • June 8, 2020

Developers are working at 4 a.m. — what could go wrong?

Off-hour development could result in misconfigurations, especially if developers are trying to balance watching their children and constant instant messaging alerts.

By Samantha Schwartz • June 8, 2020

IT hiring rose in May, but tech sector bled 34K jobs

The unemployment rates for tech occupations showed signs of improvement in May, dropping to 3.7% from 4.3% in April, according to CompTIA data. 

By Roberto Torres • June 8, 2020

Amid layoffs, companies track down and repossess remote employees' data access, devices

HR, accounting and IT systems all intersect when workers are laid off. Physical offices made retrieval less complicated — "hand me your badge, hand me your laptop."

By Samantha Schwartz • June 5, 2020

What to know about the proposed CCPA rules

Lingering ambiguities could create loopholes.

By Samantha Schwartz • Updated July 1, 2020

1 in 4 e-commerce stores lost company data. Some never got it back

A lackluster data strategy can mean companies miss out on data's potential to boost profits.

By Roberto Torres • June 4, 2020