Uber to swap email support for in-app assistance

The company expects the shift to improve efficiency and customer satisfaction.

By Justine Brown • March 31, 2016

Slowdown in major hacks drops price of cyber insurance

High-risk businesses such as retailers and healthcare companies saw a drop in cyber insurance rates in the first quarter of 2016.

By Justine Brown • March 31, 2016

Oracle seeks $9.3B from Google in long-running lawsuit over Java use

The amount Oracle is seeking is about 10 times more than what the company asked for the last time the case went to trial. 

By Justine Brown • March 30, 2016

Microsoft leads increasingly crowded enterprise cloud app field

While Office 365 was the most used, Slack was the fastest growing business app, its usage growing 77% during the second half of 2015, according to Okta. 

By Justine Brown • March 30, 2016

Report: Websites struggle to meet users' speed demands

A fast website can provide a company some distinct advantages, but few sites load fast enough, according to a new study. 

By Justine Brown • March 28, 2016

Acer splitting business units, looking toward cloud and IoT

The company joins a line of other traditional PC makers looking to shift their place in the market in an effort to remain profitable. 

By Justine Brown • March 28, 2016

Report: Apple designing its own servers to prevent tampering

According to a report from The Information, third parties have intercepted its servers in the past, adding in chips and firmware to make it easier to snoop. 

By Justine Brown • March 27, 2016

Oracle making its public cloud available for private use

Oracle Cloud at Customer replicates the company's standard enterprise cloud offering, but houses it onsite for customers.   

By Justine Brown • March 27, 2016

Google to help bring Internet to Cuba

President Barack Obama confirmed that the company is working with the Cuban government to expand Internet access on the island.

By Justine Brown • March 21, 2016

Financial messaging app Symphony expects 150,000 users by end of 2016

The app works to streamline communication between financial institutions while reducing IT and compliance costs. 

By Justine Brown • March 20, 2016

Alphabet to partner with federal government on transportation analytics

Projects seek to enable city planners to design better transportation infrastructure and reduce congestion.

By Justine Brown • March 18, 2016

Report: Federal cyberthreat data-sharing initiative insufficient when it comes to security

The new assessment raises further concerns about whether companies can trust the federal government to protect the information it receives and shares. 

By Justine Brown • March 15, 2016

Facebook, Google and Snapchat want to protect user privacy through encryption

Silicon Valley tech companies are exploring new ways to integrate encryption into their products, bolstered by Apple's ongoing battle with the FBI. 

By Justine Brown • March 14, 2016

Report: Data storage hardware market continues downward spiral

The rise of cloud computing is proving a challenge for traditional storage vendors.

By Justine Brown • March 13, 2016

Survey: Tech execs under-prepared for downtime and extra costs during IT migrations

The study also found that more organizations had failed migrations in 2015 than did the year before. 

By Justine Brown • March 11, 2016

What's behind the Cisco and IBM shopping sprees?

Though they employ some of the brightest IT developers around, organizations like Cisco and IBM can choose to buy other companies rather than develop new services in-house. 

By Justine Brown • March 10, 2016

Google joins Facebook's open source data center project

Companies like Microsoft, Cisco, Apple and HP are also involved in the Open Compute Project.   

By Justine Brown • March 9, 2016

Sony to offer massive data archival system with 100-year guarantee

The company is betting optical discs are the best long-term storage solution for the future.

By Justine Brown • March 9, 2016

Study: One-third of developers fear AI may one day replace them

Almost one-third of survey respondents said their biggest fear was that artificial intelligence would replace their development efforts. 

By Justine Brown • March 9, 2016

Open source or bust: Microsoft joins Eclipse

The company was traditionally the champion of closed-source software, but for the second time this week Microsoft has moved to adopt the open source movement. 

By Justine Brown • March 9, 2016

Microsoft to make SQL Server for Linux. Yes, Linux

The company's former CEO once compared Linux to "communism" and a "cancer."

By Justine Brown • March 8, 2016

Dropbox touts 500 million users and steady growth

Around eight million of its users are businesses, but only about 150,000 are paying customers. 

By Justine Brown • March 7, 2016

Facebook wants to beam the internet using AI-based maps and solar-powered planes

The company used artificial intellifence to analyze 15.6 billion satellite images to create population maps. 

By Justine Brown • March 7, 2016

How Facebook is making data center hardware more green and business friendly

Using its custom-designed servers, power supplies, server racks and battery backup systems, Facebook has saved $2 billion. 

By Justine Brown • March 7, 2016

Researchers build biological supercomputer

The computer’s chip uses short strings of proteins rather than electrons.

By Justine Brown • March 6, 2016