Data center crunch leads businesses to play the long game

A rise in demand for AI services is propelling IT leaders to plan for capacity as far as five years in advance. 

By Makenzie Holland • Sept. 23, 2025

Citi deploys agentic tools to in-house AI platform

The financial services firm began initial rollout of agentic capabilities to 5,000 of its workers this month, according to a Monday announcement.

By Roberto Torres • Sept. 22, 2025

Explore the Trendline➔

Top 5 stories from CIO Dive

Shifts in compute infrastructure, ongoing AI adoption plans and talent challenges ruled CIO priorities in the first half of the year.

By CIO Dive staff

Building what’s next for hyperscale and AI data centers

Demand for AI, HPC and cloud computing are fueling a surge in data center growth.

Sept. 22, 2025

Enterprise software spend accelerates amid AI adoption blitz

As the technology ripples through IT budgets, it’s driving up costs across infrastructure, data management and applications, according to West Monroe.

By Matt Ashare • Sept. 22, 2025

Worker trust in AI is low: Udacity

AI is proliferating across businesses, much like the concerns about the accuracy of those tools, the survey found.

By Lindsey Wilkinson • Sept. 19, 2025

Ally CIO: Pace of tech change ‘weighs on me’

Sathish Muthukrishnan shared what’s surprised him about the use of Ally’s AI platform and the challenges of keeping up with rapid tech evolution.

By Caitlin Mullen • Sept. 19, 2025

IT outages cost businesses $76M annually

Significant downtime runs businesses $2 million for every hour operations are down, according to a study released by New Relic. 

By Makenzie Holland • Sept. 18, 2025

McDonald’s taps seasoned exec to lead data, AI

Das Dasgupta brings 25 years of experience to the restaurant chain, most recently as chief data and analytics officer at Starbucks. 

By Roberto Torres • Sept. 18, 2025

Old IT systems weigh down bank modernization

Banks are struggling to differentiate their digital products due to outdated tech, clearing the way for customer churn.

By Makenzie Holland • Updated Sept. 18, 2025

AI agents will be ‘gatekeepers of loyalty’ in hospitality: study

The rise of agentic systems could shift customer loyalty toward algorithms, not hotel brands, according to Florida Atlantic University researchers.

By Noelle Mateer • Sept. 16, 2025

Gartner predicts Fortune 500 companies won’t eliminate human agents anytime soon

“Do we think there will be fewer agents? Yes. But a fully agentless future is not going to happen,” Gartner’s Kathy Ross said.

By Kristen Doerer • Sept. 15, 2025

How to write an AI ethics policy for the workplace

One expert emphasized flexibility, saying, “A static AI policy will be outdated before the ink dries.”

By Caroline Colvin • Sept. 15, 2025

Why CIOs can’t afford another modernization failure in 2026

Broken delivery models cost enterprises billions. If you’re in 2026 budget cycles, here's a must-read framework for 50–70% faster, de-risked legacy systems modernization.

Sept. 15, 2025

Forrester study shows why IT is key to building trust and scaling AI

New Forrester study of over 400 IT leaders finds they’re best positioned to lead AI orchestration.

By Brad Rumph, Field CTO, Tines • Sept. 15, 2025

For CIOs, e-procurement integrations can drive efficiency and collaboration

Integrated workflows boost visibility, savings and compliance across teams.

Sept. 15, 2025

Citi snags AI head from IBM

Shobhit Varshney will help scale AI capabilities at the financial services company, Citi COO Anand Selvakesari said in an internal memo Tuesday.

By Roberto Torres • Sept. 11, 2025

How CIOs can attract top AI talent without spending billions

Athough big tech players are luring AI pros with large compensation packages, most companies are better equipped to attract top talent than they realize.

By Kjell Carlsson • Sept. 10, 2025

How CIOs can steer legacy tech overhauls

When modernizing legacy IT systems, CIOs shouldn’t just keep an eye on risk. They should also connect changes to business goals.

By Roberto Torres • Sept. 10, 2025

AI SREs: Separating hype from reality

“AI SRE” should not mean a chatbot guessing its way through your telemetry.

By Yotam Yemini, CEO, Causely • Sept. 8, 2025

Tech unemployment rises despite job growth

While employers added a quarter million tech jobs in August, unemployment rose for the second consecutive month, according to CompTIA. 

By Roberto Torres • Sept. 5, 2025

Walmart taps OpenAI for employee training

The mass retailer will debut an AI certification course for employees next year through a partnership with the company behind ChatGPT.

By Dani James • Sept. 5, 2025

Broadcom enters ‘second phase’ of VMware consolidation

The company converted its largest customers to subscription software bundles. Now it wants to help them find value in private cloud.

By Matt Ashare • Sept. 5, 2025

Salesforce banks on AI deals as customers move past pilot stage

The vendor doubled the number of paying customers for its agentic AI platform in six months, executives said during a Wednesday earnings call. 

By Roberto Torres • Sept. 4, 2025

Why cyber risks lurk in legacy technology

No matter why older IT systems are still around, companies need to protect stacks and devices before they become a vector for attacks.

By Jen A. Miller • Sept. 3, 2025

Bridging the network cost gap: Why operators need real-time, traffic-based cost intelligence

Because in the end, success isn’t just about delivering traffic. It’s about delivering it in a way that makes business sense.

By Jezzibell Gilmore, GM of Service Providers at Kentik • Sept. 3, 2025