IT Strategy: Page 16
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3 CIO lessons for maximizing cybersecurity investments
Securing resources has gotten easier, said Feroz Merchhiya, City of Santa Monica CIO. But that hasn't diminished tech leaders' role in showing the value.
By Lindsey Wilkinson • Aug. 16, 2024 -
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What’s keeping the enterprise from a paperless future?
Printers are still alive and well across finance, healthcare and legal services, industries that rely heavily on hard copies thanks to legal requirements and customer expectations.
By Suman Bhattacharyya • Aug. 15, 2024 -
Explore the Trendlineâž”
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TrendlineTop 5 stories from CIO Dive
Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.
By CIO Dive staff -
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Opinion4 strategies for a solid — and profitable — AI future
CIOs can draw successful AI adoption plans for their organizations, keeping a close eye on governance, risk management and skilling.
By Kate Woolley • Aug. 14, 2024 -
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SaaS vendors struggle with cloud bills, too
Three in 5 software vendors have not implemented a cloud cost management program, according to CloudZero.
By Matt Ashare • Aug. 14, 2024 -
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Skill gaps cost employers a month of productivity each year, survey finds
Workers face challenges in making data analysis more efficient or automating processes, a Multiverse report finds.
By Carolyn Crist • Aug. 14, 2024 -
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Tech chiefs gear up to spend bigger IT budgets in 2025
Despite growing enterprise appetite for technology and talent, cost optimization remains a priority, according to Forrester research.
By Matt Ashare • Aug. 13, 2024 -
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How costs, ROI shape generative AI adoption plans
Elusive returns clouded the technology’s initial hype. Executives and analysts are now putting the focus back on costs and use case fit.
By Lindsey Wilkinson • Aug. 13, 2024 -
Matt Kapko/CIO Dive
CrowdStrike outage: Fallout and recoveryMicrosoft Deputy CISO recounts responding to the CrowdStrike outage
The industry’s collective response to the massive outage underscored for Ann Johnson its ability to come together and put competitive interests aside.
By Matt Kapko • Aug. 12, 2024 -
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CFO, CIO partnership key to bridge tech, talent gap: Workday
Finance chiefs are more frequently working in tandem with CIOs to shape how their company leverages technology, Workday’s Terrance Wampler said.
By Grace Noto • Aug. 9, 2024 -
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Delta expects $380M revenue hit due to CrowdStrike outage
The company said it canceled 7,000 flights in five days due to the IT outage, according to a Thursday securities filing.
By Roberto Torres • Updated Aug. 8, 2024 -
Truist names JPMorgan, Wells Fargo vet as CIO
Steve Hagerman, who currently serves as CIO of consumer technology at Wells Fargo, will replace Truist Interim CIO Brad Bender in October.
By Gabrielle Saulsbery • Aug. 8, 2024 -
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KFC, Taco Bell parent company expands AI efforts amid broader transformation
“We believe we are still only scratching the surface of the full value creation potential of our capabilities,” Yum Brands CFO Chris Turner said Tuesday.
By Lindsey Wilkinson • Aug. 7, 2024 -
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CrowdStrike outage: Fallout and recoveryCrowdStrike blames mismatch in Falcon sensor update for global IT outage
The security company, in its root cause analysis report, said it is using lessons from the crash to make larger changes. Analysts predict further challenges.
By David Jones • Aug. 7, 2024 -
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CrowdStrike outage: Fallout and recoveryMicrosoft joins CrowdStrike in pushing IT outage recovery responsibility back to Delta
The software provider said Delta's delayed modernization efforts were to blame for its slow recovery.
By Roberto Torres • Aug. 6, 2024 -
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Budget constraints may be behind hiring uncertainty in 2024, survey says
One-quarter of managers who plan to reduce headcount cite increased use of automation, technology or AI as a driver, up from 16% in last year’s report.
By Carolyn Crist • Aug. 6, 2024 -
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S&P Global taps Accenture to upskill 35K employees in AI
The comprehensive learning program will roll out later this month to all of the financial data company’s employees as part of a broader strategic collaboration.
By Lindsey Wilkinson • Aug. 6, 2024 -
Matt Kapko/CIO Dive
CrowdStrike outage: Fallout and recoveryCrowdStrike rebukes Delta’s negligence claims in fiery letter
After the airline said it was considering legal action, CrowdStrike said Delta’s contract capped the cybersecurity provider's liability to “single-digit millions.”
By Roberto Torres • Aug. 5, 2024 -
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Clorox completes first stage of ERP overhaul, prepares for US rollout
“We have been maniacal about documenting everything that we’ve learned to set us up for the biggest transition,” CEO Linda Rendle said.
By Lindsey Wilkinson • Aug. 5, 2024 -
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Tech unemployment rate fell in July, but so did the number of IT jobs
IT occupations across the economy contracted by 14,000 last month, a CompTIA review of U.S. Bureau of Labor Statistics data found.
By Roberto Torres • Aug. 2, 2024 -
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Mondelēz embarks on a $1.2B ERP, supply chain overhaul
The food and snack company plans to carry out the project over the next four years in partnership with SAP, Accenture and o9.
By Lindsey Wilkinson • Aug. 2, 2024 -
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Wells Fargo hires BNY’s ex-CIO to serve as tech chief
Bridget Engle will join Wells Fargo this month after seven years at BNY. The bank also tapped its former head of technology, Tracy Kerrins, to lead a new generative AI team.
By Dan Ennis • Aug. 1, 2024 -
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CrowdStrike outage: Fallout and recoveryDelta grapples with $500M in CrowdStrike outage costs
Delta is rethinking how it sets up IT after its team manually reset 40,000 servers impacted by the outage, CEO Ed Bastian told CNBC Wednesday.
By Roberto Torres • July 31, 2024 -
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CrowdStrike outage: Fallout and recoveryAfter CrowdStrike outage, what will become of automatic IT updates?
The crisis highlighted tech organizations' penchant for blindly trusting vendor software updates. It’s the latest symptom of a race toward IT automation.
By Roberto Torres • July 31, 2024 -
Courtesy of Danone
Danone partners with Microsoft to scale AI projects
The dairy business said it aims to train 100,000 workers to harness skills for jobs in an AI-focused economy.
By Chris Casey • July 30, 2024 -
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Businesses elevate IT architecture to fight back tech sprawl
Enterprise architecture is leaving the penalty box as more companies add architect roles and stand up units, Forrester's Charles Betz said.
By Matt Ashare • Updated July 29, 2024
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