IT Strategy: Page 27


  • A general view of the headquarters of SAP AG, Germany's largest software company on January 8, 2013 in Walldorf, Germany.
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    SAP revamps migration support programs, adds financial incentives

    The software company will give customers credits and technical support to offset adoption costs as part of its RISE and GROW programs.

    By Jan. 30, 2024
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    Companies struggle to connect data to customer experience

    Most businesses are struggling to integrate data insights into their user experiences, according to a Salesforce survey.

    By Bryan Wassel • Jan. 30, 2024
  • Trendline

    IT Security

    Executives are working to improve the security posture of their businesses, a task that requires cross-function collaboration.

    By CIO Dive staff
  • A Southwest Airlines take off past the control tower at Burbank Hollywood Airport on September 25, 2023 in Burbank, California.
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    Southwest Airlines to spend $1.7B on tech, cloud migration this year

    The commercial carrier has shifted just under half of its tech estate to cloud, President and CEO Bob Jordan said Thursday.

    By Jan. 29, 2024
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    Human sight still cheaper than most AI replacements, MIT finds

    Using AI instead of humans for vision-based tasks only makes financial sense in about one-fourth of jobs, researchers found.

    By Jan. 29, 2024
  • A general view of the headquarters of SAP AG, Germany's largest software company on January 8, 2013 in Walldorf, Germany.
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    What’s behind SAP’s massive restructuring push?

    “Cloud is the big elephant in the room for SAP," Forrester VP and Principal Analyst Liz Herbert said.

    By Jan. 26, 2024
  • Federal Trade Commission Chair Lina Khan listens as U.S. President Joe Biden delivers remarks on the economy in the Eisenhower Executive Office Building on October 26, 2022 in Washington, DC.
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    FTC launches probe into big tech’s AI dealings

    The agency sent formal requests to Alphabet, Amazon, Anthropic, Microsoft and OpenAI, as part of a review of three multibillion-dollar investments.

    By Jan. 25, 2024
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    Tech positions take a tumble on Indeed’s best jobs ranking

    In 2023, tech dominated the company's rankings. But this year, just one IT role landed in the top 10.

    By Jan. 24, 2024
  • Heinz ketchup is displayed on shelves at a Walmart Supercenter on August 02, 2023 in Austin, Texas.
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    Enterprise generative AI use

    Kraft Heinz dips into generative AI with employee tool for data analysis

    The company’s data scientists are in the early stages of testing, using Microsoft Azure OpenAI and internal data to develop the tool.

    By Jan. 24, 2024
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    Software, IT services to accelerate tech spend: Forrester

    Enterprise and government investment in technology will grow 5.3% year over year, reaching $4.7 trillion this year, the firm projects.

    By Jan. 23, 2024
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    With customers wary of AI, KPMG urges companies to get implementation right

    Businesses tout the value that AI can deliver, but deployment can easily backfire without trust.

    By Kristen Doerer • Jan. 23, 2024
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    CIOs for hire shift focus as clients tackle cyber, AI rollouts

    Amid enterprise resource constraints, interim and fractional CIOs lead longer-term strategies.

    By Suman Bhattacharyya • Jan. 23, 2024
  • Satya Nadella, CEO of Microsoft, speaks to the media about a joint project called the Volkswagen Automotive Cloud on February 27, 2019 in Berlin, Germany
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    Sean Gallup via Getty Images
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    Microsoft to overhaul internal security practices after Midnight Blizzard attack

    After the company disclosed a Russia-affiliated threat actor stole data from senior executives, experts are raising questions about its security capabilities and practices.

    By David Jones • Jan. 22, 2024
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    Can FinOps save cloud from itself in 2024?

    Mistakes were made. Budgets ballooned. Repatriations commenced. Now, enterprises are learning from costly migrations.

    By Jan. 22, 2024
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    Most leaders want to invest more in skills, talent in 2024

    More executives see talent gaps as a key business risk in the next 18 months, compared to last year's responses to a Capgemini survey.  

    By Jan. 19, 2024
  • A logo sits illuminated outside the IBM booth at the SK telecom booth on day 1 of the GSMA Mobile World Congress on February 28, 2022 in Barcelona, Spain.
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    IBM buys Advanced’s mainframe modernization unit to deepen consulting bench

    The deal also bolsters IBM’s broader hybrid cloud strategy, complementing the application refactoring capabilities of watsonx Code Assistant for Z.

    By Jan. 19, 2024
  • A warehouse storage of second hand, recycled, refurbished laptop computers and other technical equipment
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    PC price hikes loom as enterprises enter device refresh cycle

    The market declined nearly 15% in 2023, but Gartner expects sustained positive growth lies ahead.

    By Jan. 18, 2024
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    CIO ‘change fatigue’ dampens enterprise IT spend

    Gartner trimmed back its global tech spending forecast for 2024, as executives contend with AI tool proliferation.

    By Jan. 17, 2024
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    CEOs expect jobs cuts — and some gains — because of generative AI

    Adoption of the technology will have a greater impact on headcount in industries like media and entertainment, a PwC survey found.

    By Jan. 17, 2024
  • The Bank of America logo is displayed on the side of a Bank of America branch office January 20, 2010 in San Francisco, California.
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    Bank of America CEO on digital transformation: ‘There’s always more to go’

    The company has spent billions on data systems to support AI tools in the last decade, CEO Brian Moynihan said Friday.

    By Jan. 17, 2024
  • With cyberattacks becoming more frequent, now is the time for CFOs to shore up their cybersecurity programs and strategies.
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    Cyber tops business risk for enterprises worldwide, report finds

    Worries over cybersecurity replaced business interruption as the top concern among U.S. businesses, according to the Allianz Risk Barometer.

    By David Jones • Jan. 17, 2024
  • A general view of the entrance to the Citigroup office in Canary Wharf on November 17, 2008 in London, England.
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    Citi poured $12B into tech last year, retired nearly 400 legacy apps

    While efforts to modernize are underway, the company is operating at a loss and plans to cut 20,000 positions by 2024 as part of a broader restructuring.

    By Jan. 16, 2024
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    iStock/ALotOfPeople

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    Sponsored by Workato

    Speed is the overlooked IT prediction in 2024

     In 2024, IT leaders are facing a brand-new set of challenges. As we enter the age of AI, speed needs to be top of mind for all leaders. 

    By Carter Busse, Chief Information Officer, Workato • Jan. 16, 2024
  • Attendees visit the Google booth at CES 2023 at the Las Vegas Convention Center on January 06, 2023 in Las Vegas, Nevada.
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    Google Cloud pulls back on egress fees in multicloud play

    The hyperscaler removed charges for customers migrating data to another cloud provider or on-prem.

    By Jan. 12, 2024
  • A wooden Google logo hangs at a stand at the 2022 Re:publica digital society festival on June 09, 2022 in Berlin, Germany.
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    Google lays off hundreds of workers, citing organizational changes

    Several divisions were impacted, including teams in central engineering, augmented reality and the Assistant unit.

    By Jan. 12, 2024
  • Picture of Victoria's Secret store sign
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    Daphne Howland/CIO Dive
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    Victoria’s Secret to infuse AI into online shopping

    The intimate apparel company tapped Google Cloud’s Vertex AI to enhance search capabilities and personalize product recommendations.

    By Kristen Doerer • Jan. 11, 2024