IT Strategy: Page 27
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SAP revamps migration support programs, adds financial incentives
The software company will give customers credits and technical support to offset adoption costs as part of its RISE and GROW programs.
By Matt Ashare • Jan. 30, 2024 -
Companies struggle to connect data to customer experience
Most businesses are struggling to integrate data insights into their user experiences, according to a Salesforce survey.
By Bryan Wassel • Jan. 30, 2024 -
Explore the Trendline➔
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TrendlineIT Security
Executives are working to improve the security posture of their businesses, a task that requires cross-function collaboration.
By CIO Dive staff -
Southwest Airlines to spend $1.7B on tech, cloud migration this year
The commercial carrier has shifted just under half of its tech estate to cloud, President and CEO Bob Jordan said Thursday.
By Matt Ashare • Jan. 29, 2024 -
Human sight still cheaper than most AI replacements, MIT finds
Using AI instead of humans for vision-based tasks only makes financial sense in about one-fourth of jobs, researchers found.
By Roberto Torres • Jan. 29, 2024 -
What’s behind SAP’s massive restructuring push?
“Cloud is the big elephant in the room for SAP," Forrester VP and Principal Analyst Liz Herbert said.
By Matt Ashare • Jan. 26, 2024 -
FTC launches probe into big tech’s AI dealings
The agency sent formal requests to Alphabet, Amazon, Anthropic, Microsoft and OpenAI, as part of a review of three multibillion-dollar investments.
By Roberto Torres • Jan. 25, 2024 -
Tech positions take a tumble on Indeed’s best jobs ranking
In 2023, tech dominated the company's rankings. But this year, just one IT role landed in the top 10.
By Roberto Torres • Jan. 24, 2024 -
Enterprise generative AI use
Kraft Heinz dips into generative AI with employee tool for data analysis
The company’s data scientists are in the early stages of testing, using Microsoft Azure OpenAI and internal data to develop the tool.
By Lindsey Wilkinson • Jan. 24, 2024 -
Software, IT services to accelerate tech spend: Forrester
Enterprise and government investment in technology will grow 5.3% year over year, reaching $4.7 trillion this year, the firm projects.
By Matt Ashare • Jan. 23, 2024 -
With customers wary of AI, KPMG urges companies to get implementation right
Businesses tout the value that AI can deliver, but deployment can easily backfire without trust.
By Kristen Doerer • Jan. 23, 2024 -
CIOs for hire shift focus as clients tackle cyber, AI rollouts
Amid enterprise resource constraints, interim and fractional CIOs lead longer-term strategies.
By Suman Bhattacharyya • Jan. 23, 2024 -
Microsoft to overhaul internal security practices after Midnight Blizzard attack
After the company disclosed a Russia-affiliated threat actor stole data from senior executives, experts are raising questions about its security capabilities and practices.
By David Jones • Jan. 22, 2024 -
Can FinOps save cloud from itself in 2024?
Mistakes were made. Budgets ballooned. Repatriations commenced. Now, enterprises are learning from costly migrations.
By Matt Ashare • Jan. 22, 2024 -
Most leaders want to invest more in skills, talent in 2024
More executives see talent gaps as a key business risk in the next 18 months, compared to last year's responses to a Capgemini survey.
By Roberto Torres • Jan. 19, 2024 -
IBM buys Advanced’s mainframe modernization unit to deepen consulting bench
The deal also bolsters IBM’s broader hybrid cloud strategy, complementing the application refactoring capabilities of watsonx Code Assistant for Z.
By Matt Ashare • Jan. 19, 2024 -
PC price hikes loom as enterprises enter device refresh cycle
The market declined nearly 15% in 2023, but Gartner expects sustained positive growth lies ahead.
By Matt Ashare • Jan. 18, 2024 -
CIO ‘change fatigue’ dampens enterprise IT spend
Gartner trimmed back its global tech spending forecast for 2024, as executives contend with AI tool proliferation.
By Matt Ashare • Jan. 17, 2024 -
CEOs expect jobs cuts — and some gains — because of generative AI
Adoption of the technology will have a greater impact on headcount in industries like media and entertainment, a PwC survey found.
By Roberto Torres • Jan. 17, 2024 -
Bank of America CEO on digital transformation: ‘There’s always more to go’
The company has spent billions on data systems to support AI tools in the last decade, CEO Brian Moynihan said Friday.
By Matt Ashare • Jan. 17, 2024 -
Cyber tops business risk for enterprises worldwide, report finds
Worries over cybersecurity replaced business interruption as the top concern among U.S. businesses, according to the Allianz Risk Barometer.
By David Jones • Jan. 17, 2024 -
Citi poured $12B into tech last year, retired nearly 400 legacy apps
While efforts to modernize are underway, the company is operating at a loss and plans to cut 20,000 positions by 2024 as part of a broader restructuring.
By Matt Ashare • Jan. 16, 2024 -
Sponsored by Workato
Speed is the overlooked IT prediction in 2024
In 2024, IT leaders are facing a brand-new set of challenges. As we enter the age of AI, speed needs to be top of mind for all leaders.
By Carter Busse, Chief Information Officer, Workato • Jan. 16, 2024 -
Google Cloud pulls back on egress fees in multicloud play
The hyperscaler removed charges for customers migrating data to another cloud provider or on-prem.
By Matt Ashare • Jan. 12, 2024 -
Google lays off hundreds of workers, citing organizational changes
Several divisions were impacted, including teams in central engineering, augmented reality and the Assistant unit.
By Roberto Torres • Jan. 12, 2024 -
Victoria’s Secret to infuse AI into online shopping
The intimate apparel company tapped Google Cloud’s Vertex AI to enhance search capabilities and personalize product recommendations.
By Kristen Doerer • Jan. 11, 2024