Dive Brief:
- There is often a disconnect between how IT views an organization’s digital transformation progress versus how the rest of the organization views it, a new report found.
- The digital transformation survey, released Tuesday from QuickBase, found 70% of C-suite respondents believe they are either "ahead" or "way ahead" of other organizations, while just 30% of employees shared the same view.
- The results indicate IT, in many cases, still operates in a silo.
Dive Insight:
IT executives may need to consider keeping employees better informed — and even engaged in — digital transformation efforts.
A majority (84%) of respondents to the survey agreed that for digital transformation efforts to succeed, employees need to be more involved, and even start using solutions on their own through BYOD or citizen development tools.
"The most successful organizations are the ones who leverage the unique strengths of all employees," Karen Devine, vice president of marketing of QuickBase said in an announcement. "Backed by executive support at the top, central IT can use their advanced coding skills for complex tasks like building app architectures while citizen developers in operations or the line of business can customize apps to fit their processes exactly."
Respondents to the survey also said the unavailability of IT staff is often a major barrier to digital transformation success. IT staff focused solely on digital transformation can also lose control over other efforts within the company. Respondents said they rely on corporate IT only about half the time (47%) as the dominant decision-maker.
The survey indicated that though there may be differing views on progress, digital transformation is a priority for just about everyone. An overwhelming 97% of the C-level respondents indicated digital transformation it is a top priority for their organizations, while 68% of management staff agreed.
The survey questioned 301 American business employees involved in their employer's digital transformation efforts.
