IT Strategy


  • Citigroup building in downtown Toronto, Ontario is pictured on Sept. 13, 2024.
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    Citi launches Arc to scale AI agents across the business

    The financial services firm is looking to the technology to automate manual tasks such as research and data analysis.

    By May 1, 2026
  • Attendees walk through an expo hall at AWS re:Invent 2023, a conference hosted by Amazon Web Services, at The Venetian Las Vegas on November 28, 2023 in Las Vegas, Nevada.
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    Buoyed by OpenAI deal, AWS prepares for agentic future

    The tech giant will continue to “lay out cash” for compute infrastructure, including land, buildings and chips, CEO Andy Jassy said.

    By April 30, 2026
  • Trendline

    Top 5 stories from CIO Dive

    Shifts in compute infrastructure, ongoing AI adoption plans and talent challenges ruled CIO priorities in the first half of the year.

    By CIO Dive staff
  • The logo of Google Cloud is seen at the 2023 Hannover Messe industrial trade fair on April 17, 2023 in Hanover, Germany.
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    Alexander Koerner / Stringer via Getty Images
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    Google Cloud tops $20B on AI boom

    The company’s cloud revenue was up 63% as the provider spent $35.7 billion in capital expenditures to reap AI opportunities.

    By April 30, 2026
  • The Microsoft pavilion stands at the 2025 Hannover Messe industrial trade fair on March 31, 2025 in Hanover, Germany.
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    Sean Gallup via Getty Images
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    Microsoft touts Copilot growth, boosts spending as revenues soar

    The tech giant expects $190 billion in capital expenditures during this calendar year, primarily to expand compute capacity, CFO Amy Hood said. 

    By April 30, 2026
  • PwC logo at NYC headquarters.
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    Spencer Platt/Staff via Getty Images
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    PwC partners with Google Cloud to take on the managed security market

    The professional services firm is stepping up its managed security ambitions with a Google Cloud-powered service that leans on agentic AI. 

    By Nidhi Sharma • April 30, 2026
  • Front view of a brick building featuring a large arched entrance topped with a silver plaque displaying the blue Hilton logo. Two flags are mounted above the entrance, and the facade includes tall windows and decorative stonework.
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    Hilton bets big on AI with vendor partnerships, guest planning tool

    The hotelier is linking up with Google, OpenAI and Anthropic to expand its use of AI, CEO Chris Nassetta said Tuesday.

    By April 29, 2026
  • An woman passes an AWS logo on an escalator at the AWS re:Invent conference on Dec. 3, 2024 in Las Vegas.
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    Noah Berger / Stringer via Getty Images
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    AWS launches Amazon Quick desktop app to fuel enterprise agents

    Amazon Quick furthers the tech giant’s AI capabilities through partnerships that integrate third-party products.

    By April 29, 2026
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    AI agents are forcing enterprises to overhaul their operations

    Leaders must reevaluate profit models and human capital needs as automation expands, said Jennifer Carter, senior principal analyst at Gartner.

    By April 29, 2026
  • A sign for CitiBank is seen on the bank branch in Manhattan on March 01, 2024 in New York City.
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    Citi taps former Google exec as CIO

    Brian Saluzzo began his tenure with Citi in March, joining as the bank rolls out AI and nears completion of a business transformation initiative.

    By April 28, 2026
  • Two people walk by a Bed Bath & Beyond store on a cloudy day.
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    Daphne Howland/CIO Dive
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    Bed Bath & Beyond CEO: AI will lead to ‘significant reduction in headcount’

    The warning came as the retailer announced the appointment of Kyla Robinson as its chief technology officer.

    By Caroline Jansen • April 28, 2026
  • agentic AI commerce AI retailers digital shopping online retail
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    Retail and banking lead the way in AI investment

    Spending priorities are changing as companies look to AI, cybersecurity — and the services needed to support both.

    By Scarlett Evans • April 28, 2026
  • Microsoft CEO Satya Nadella speaks during the OpenAI DevDay event on Nov. 6, 2023 in San Francisco,
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    Microsoft, OpenAI rework partnership as cloud flexibility grows

    The deal will ease OpenAI’s ability to work with other cloud providers, but it doesn’t spell less dependency for enterprises, said Gartner VP Analyst Alastair Woolcock.

    By April 27, 2026
  • People, bikes and a food stand on a city corner.
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    Daphne Howland/CIO Dive
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    H&M Group names chief information officer

    Diego Teijeiro Ruiz brings almost two decades of retail tech experience from Inditex.

    By Dani James • April 27, 2026
  • A blur of people pass by the Microsoft an exhibition stand at a technology expo.
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    Microsoft prepares partners to push AI, agentic 365 bundles

    The software giant made partner program tweaks as it readies Microsoft 365 E7 and Microsoft Agent 365 for launch.

    By Matt Ashare • April 27, 2026
  • A digital world map with blue lines connecting glowing AI icons
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    AI generated / ChatGPT

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    Sponsored by Graphiant

    The best network upgrade is the one that lets a smaller team do more

    AI agents embedded in the network help smaller teams do more with less complexity.

    By Arsalan Khan • April 27, 2026
  • The Nike swoosh logo is pictured up close.
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    Drew Angerer/Getty Images via Getty Images
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    Nike cuts 1,400 roles as it reshapes technology team

    The athletic apparel brand’s layoffs follow a pattern of tech job losses in 2026, as companies assess talent needs amid AI deployment strategies.

    By April 24, 2026
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    McDonald’s US CIO to depart, successor named

    Mustafa Husain, former VP of restaurant technology engineering, will replace Valerie Ashbaugh starting May 1.

    By April 24, 2026
  • Image of a green computer screen with COBOL coding on it.
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    AI-written software creates hassles for wary security teams

    Security personnel want audit trails and access limitations before they integrate AI into their processes, a report from ProjectDiscovery found.

    By Eric Geller • April 24, 2026
  • The ServiceNow headquarters campus in Santa Clara, California on Feb. 21, 2024.
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    ServiceNow bets on security, agentic AI to sustain revenue growth

    "There has never been a tailwind for ServiceNow like AI," CEO Bill McDermott said Wednesday during the company's Q1 2026 earnings call.

    By April 23, 2026
  • Dollar sign over an AI brain on a circuit board. Representing rising CFO spending on artificial intelligence.
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    Global IT spend to reach $6.31 trillion in 2026 amid data center rush

    A rise in hyperscaler cloud demand will boost data center investments by more than half this year, according to Gartner projections published Wednesday.

    By April 23, 2026
  • A worker in a store.
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    Courtesy of Walmart
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    Why Walmart is rolling out AI to 2M employees

    The retailer plans to train all employees on agentic AI tools in pursuit of customer experience improvements, Chief People Officer Donna Morris said.

    By Updated April 24, 2026
  • Apple CEO waves during a keynote conference
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    Justin Sullivan via Getty Images
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    How Tim Cook set up Apple’s enterprise play

    The CEO behind Apple's storied trillion-dollar run bet big on business customers. The key to maintaining that foothold is AI.

    By April 22, 2026
  • A close-up view of a modern glass and metal checkered facade building with a logo that reads, "Google Cloud."
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    Alamy
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    Google launches Agentic Data Cloud to support enterprise AI agents

    As the tech giant expands its AI toolkit, it’s also working to address interoperability gaps hindering the technology’s functionality.

    By April 22, 2026
  • The CoreWeave name and logo displayed on digital billboards in Times Square for the neocloud provider's IPO on March 28, 2025 in NYC.
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    Michael M. Santiago / Staff via Getty Images
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    CoreWeave, Google Cloud link up for AI training, inference

    The AI cloud provider is among a growing list of vendors attempting to make it easier for clouds to work together.

    By April 22, 2026
  • Cisco logo at a conference in Barcelona Spain on Feb. 28, 2022
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    David Ramos via Getty Images
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    CISA confirms exploitation of 3 more Cisco networking device vulnerabilities

    Cisco revealed six critical flaws in widely used products in February. The government has now seen evidence that hackers are abusing four of them.

    By Eric Geller • April 21, 2026