IT Strategy

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    Despite rising ROI on AI, infrastructure woes persist

    External security shortcomings, lagging tech stacks and a lack of workforce skills prevent CIOs from reaping AI’s rewards, a Kyndryl report found. 

    By • Nov. 10, 2026
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    Sponsored by ScottMadden

    Beyond “IT vs. the business”: A new operating model for emerging digital technologies

    Avoid another central vs. decentralized debate - centralize what must be common and controlled; federate what requires business context, workflow ownership and speed.

    By Jon Kerner • Nov. 9, 2026
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    IT Upgrades

    CIOs must help their businesses address maintenance needs while keeping an eye on innovation.

    By CIO Dive staff
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    Software independence: taking back control of the enterprise IT roadmap

    If vendor-driven agendas are derailing your business momentum, software independence could be the answer.

    Nov. 9, 2026
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    As AI costs climb, knowing when to pull back becomes critical

    CIOs must learn which AI projects to invest in and what to cut loose as they balance rising infrastructure demand and increasing cost, according to an Ocient report.

    By • Nov. 5, 2026
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    Finance firms lean into multiagent systems, model routing

    Organizations are moving beyond single agent systems despite operational complexity and lack of proven value, Capgemini found.

    By • Nov. 5, 2026
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    Companies spend more on cybersecurity but still struggle with AI oversight

    Shadow AI remains a persistent problem, even as IT and security budgets grow, according to a DNSFilter report.

    By Eric Geller • Nov. 4, 2026
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    What does a midterm power shift mean for AI policy?

    Democratic gains in Tuesday's election could bring new scrutiny to AI policy and data center growth, reshaping how companies deploy tech.

    By • Nov. 4, 2026
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    Midmarket organizations struggle to plug security gaps

    Nearly half of small and midsize businesses failed to fix a known vulnerability for six months or more, according to cybersecurity software provider CyberFox.

    By Nidhi Sharma • Nov. 4, 2026
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    Yum Brands flags AI as ‘transformative to the business’

    KFC and Taco Bell’s parent company is adding the tech to kitchens, drive-thrus and management strategies in a modernization push, CFO Ranjith Roy said.

    By • Nov. 3, 2026
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    AI is forcing governance out of siloes

    The complexity of risk in tech requires a more coordinated approach to governance, according to Joe Jones, director of research and insights at IAPP.

    By • Nov. 3, 2026
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    Courtesy of Chipotle/Photograph by Media Wisdom Photography Ltd
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    Fast-casual restaurants continue to push AI investments

    Starbucks, Wingstop and Chipotle are adding tech roles and introducing tools for better customer insights, forecasting and in-kitchen efficiencies.

    By • Nov. 2, 2026
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    AI readiness remains scarce, blocking returns on investments

    “The next phase of AI adoption will be defined less by access to models and more by the quality of the information those models can use,” said Dun & Bradstreet’s Gary Kotovets.

    By • Nov. 2, 2026
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    Heineken CIO uses AI to operationalize data-driven decisions

    Use cases tailored to solve specific problems within the business and a cautiously governed rollout have generated AI value, Frank Iannella said.

    By • Nov. 2, 2026
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    Jassy says AWS could hit $1T in revenue in next decade

    AWS's 39% growth in the third quarter of fiscal 2026 shows AI demand reshaping cloud computing, with spend on cloud services reaching $168 billion.

    By • Oct. 30, 2026
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    Gap Inc. launches AI hiring tool in time for the holidays

    The retailer expects around 200,000 seasonal employment applications. Its new AI platform aims to reduce the administrative tasks associated with hiring. 

    By Tatiana Walk-Morris • Oct. 30, 2026
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    Tech Bytes: Big banks unite to back Anthropic’s compute buildout

    Meanwhile, agents continue to claim the spotlight as Nvidia and Meta expand their partnership and IBM introduces controls to secure frontier intelligence.

    By • Oct. 29, 2026
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    What are the must-have qualities of a CIO?

    Leaders don't need to know it all, but those capable of building trust among staff while discerning AI hype will stand out among the pack.

    By • Oct. 29, 2026
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    CISA, security researchers confirm successful exploitation of PHP flaws

    The security community has come under increased scrutiny as earlier threat warnings were slow to materialize.

    By David Jones • Oct. 28, 2026
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    Smaller AI models help Bank of America, Capital One manage costs

    Limiting excessive frontier model use makes financial sense, executives at the Evident AI Symposium said.

    By • Oct. 28, 2026
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    AI regulation push gains steam ahead of midterms

    Reports of AI agents accessing bank accounts mark the latest in a string of developments putting pressure on lawmakers to act.

    By Alexei Alexis • Oct. 28, 2026
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    How to create a scale-ready AI mandate

    CIOs face challenges around implementation, ROI and an oversaturation of AI, not just technical roadblocks, Capital One Software’s product head said.

    By • Oct. 27, 2026
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    IBM outlines plan to simplify mainframe overhauls

    The company unveiled IBM Z Atlas as CIOs mull AI’s potential to ease modernization.

    By • Oct. 27, 2026
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    C-suite remains split on how tech shapes the enterprise

    Non-technical executives put less importance on AI shaping business strategy than CEOs and CIOs, Gartner data shows.

    By • Oct. 27, 2026
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    PHP exploitation moves at slower-than-expected pace, but millions remain at risk

    Security researchers flag botnet activity, but successful compromises have yet to break through.

    By David Jones • Oct. 26, 2026
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    How Scotiabank, Liberty Mutual scale AI while watching costs

    Maximizing value depends on a combination of technology and training, executives said at the Evident AI Symposium.

    By • Oct. 26, 2026