Overdue modernization stokes security fears, wrecks AI plans

Rising costs of modernization and lack of a clear vision could also be holding enterprises back in their AI adoption, a GFT Technologies report found.

By Paige Gross • Sept. 29, 2026

Kroger’s AI focus is on ‘flexibility and control,’ digital chief says

From bridging digital and physical shopping to ramping up personalization, the grocer’s chief digital officer delved into the company’s priorities.

By Peyton Bigora • Sept. 29, 2026

Explore the Trendline➔

Automation

In search of productivity gains, IT leaders are making automation their top priority. But successful enterprise AI deployments depend on access to the right data sets.

By CIO Dive staff

Should workers be paid for AI skills?

Companies could face a “retention time bomb” if employees see new hires get paid more for tech expertise, Payscale found.

By Ginger Christ • Sept. 29, 2026

Nvidia bakes agent governance into infrastructure layer

The Nvidia Open Agent Safety Platform aims to control agents but is unlikely to give enterprises full oversight, analysts told CIO Dive.

By Makenzie Holland • Sept. 28, 2026

Meta carves out enterprise offerings, brings in new leadership

The consumer-focused provider faces several hurdles in earning the trust of enterprise CIOs, Gartner’s Arun Chandrasekaran said.

By Paige Gross • Sept. 28, 2026

Capital One’s agentic AI strategy hinges on data, platform-first mindset

Proper data context and guardrails are key to deploying AI agents at scale, said Rashmi Shetty, VP of enterprise AI at Capital One.

By Makenzie Holland • Sept. 28, 2026

Businesses expand AI’s cybersecurity uses as comfort with technology grows

Companies in the experimentation stage were less likely than established users to deploy advanced AI-powered defenses, a KPMG survey found.

By Eric Geller • Sept. 25, 2026

Microsoft retools Copilot with coding, AI agent capabilities

The software giant aims to capture more of the enterprise AI market as providers such as OpenAI and Anthropic snatch up business, a Gartner analyst told CIO Dive.

By Paige Gross • Sept. 25, 2026

While AI agents remain siloed, investment soars

“Right now, enterprise AI looks a lot like a thousand instruments playing at once without a conductor,” said Anurag Malik, president and CTO of Leah.

By Paige Gross • Sept. 25, 2026

Rogue OpenAI agent targeted Australian government site

The prime minister rebuked the company for its slow response and warned that AI poses significant risks that need to be further addressed.

By David Jones • Sept. 24, 2026

AI gains call for organizational overhauls: AWS

CIOs need to outline a clear path toward AI value ahead of time or risk wasting resources on adoption, according to AWS research.

By Makenzie Holland • Sept. 24, 2026

Bank of America plans to double AI budget next year

The bank’s co-president pointed to “clearly identifiable” gains from AI, as questions swirl around how soon returns on investment will be seen.

By Caitlin Mullen • Sept. 24, 2026

Employees report performative AI use amid role changes

Pressure to use the technology exists all across the enterprise, but employees are concerned about job loss and a lack of paths to advancement, a Visier study found.

By Paige Gross • Sept. 23, 2026

McDonald’s plans $8.5B push to deploy tech, modernize operations

The 10-year investment roadmap includes scaling the company's AI-enabled ordering system, ArchIQ.

By Makenzie Holland • Sept. 23, 2026

Retailers tamp down shadow AI but struggle to oversee agentic sprawl

The use of AI agents is soaring in the retail sector, but governance remains a major challenge, with regulated data at risk.

By Eric Geller • Sept. 23, 2026

OpenAI calls for international AI safety standards

Global standards would help CIOs navigate AI development, but tech leaders should also set unique controls for their organizations, an IT consultant said.

By Paige Gross • Sept. 22, 2026

1 in 4 agents run unmonitored, giving way to operational risk

AI adoption is obscuring system visibility, putting the spotlight on observability tools, according to a New Relic report.

By Makenzie Holland • Sept. 22, 2026

Enterprises keep betting on coding agents despite lackluster results

Most businesses are overrunning their AI budgets as software teams rely more heavily on automated coding, according to McKinsey.

By Paige Gross • Sept. 22, 2026

Disney introduces CTO role to lead enterprise tech, AI platforms

The company tapped Karandeep Anand, who most recently served as CEO of Character.ai, for the position. He is slated to start Oct. 2.

By Makenzie Holland • Sept. 21, 2026

AI completely absent from most organizations’ ethics codes, survey finds

Fewer employees say they cite their codes of conduct or use them as a resource, according to LRN, even as workplace misconduct reports increase.

By Ryan Golden • Sept. 21, 2026

What enterprise IT gets wrong about build versus buy

The DIY instinct is killing your ITSM automation ROI. Here's the math that changed.

By Seyi Verma • Sept. 21, 2026

IT orgs grapple with observability tool sprawl

Individual teams with their own tools are often siloed, leading to visibility and incident response issues, an Enterprise Management Associates report found.

By Makenzie Holland • Sept. 18, 2026

Skills gaps, not compute, block enterprises from reaping full AI gains

IT workers are saving hours each week with AI tools, but most say training for safe and effective use is still lagging, according to TrustedTech.

By Roberto Torres • Sept. 18, 2026

AI is not a silver bullet — just ask Agile

Earlier technology waves, including the rise of Agile methodologies, offer critical lessons for AI adoption efforts.

By Michael Dennis • Sept. 18, 2026

AI failures often trace back to poor data foundation: survey

More than half of enterprises are working to establish clear lines of internal accountability for AI outputs, a Collibra study conducted by Harris Poll found.

By Makenzie Holland • Sept. 17, 2026