IT Strategy

  • The Kraft Group CITO Michael Israel speaks on a stage at Gartner IT Expo/Symposium
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    How The Kraft Group uses AI for behavior management

    Building trust and listening to employees is key to getting buy-in for new technologies, Chief Information and Technology Officer Michael Israel said.

    By • Oct. 20, 2026
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    Alaska Airlines taps CVS Health exec for newly created tech role

    As the company's chief information technology officer, Amaresh Siva will lead enterprise tech and AI as the company looks for a return to profitability.

    By • Oct. 20, 2026
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    Trendline

    Automation

    In search of productivity gains, IT leaders are making automation their top priority. But successful enterprise AI deployments depend on access to the right data sets.

    By CIO Dive staff
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    AI billing spikes threaten businesses with operational strain

    More than half of businesses are failing to control AI costs amid the agentic rush, according to a report from Splunk.

    By • Oct. 20, 2026
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    Paige Gross/CIO Dive
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    AI risks, value remain unaligned for CIOs

    When trust in AI is low, and cost is high, businesses must routinely audit models to make sense of exorbitant spending, Gartner analysts said. 

    By • Oct. 19, 2026
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    Courtesy of Gartner
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    CIOs unprepared for agentic workforce shift

    Just 4% of tech leaders have plans in place to retool roles for an agentic-human workforce, a Gartner survey found.

    By • Oct. 19, 2026
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    Opinion

    How CIOs can address the hidden cost of AI delegation

    Leaders need a more nuanced understanding of human involvement as AI becomes embedded in everyday work.

    By Philip Walsh • Oct. 19, 2026
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    Peyton Bigora/CIO Dive
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    Sprouts’ first-ever CTO departs

    Jim Bahrenburg stepped down after three years in the role, marking the first confirmed C-suite change since the grocer announced a CEO succession plan in September.

    By Peyton Bigora • Oct. 16, 2026
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    Agentic AI gap persists between executives, workers

    When it comes to deploying AI agents, leaders find more success than their employees, who face tool overload and trust gaps.

    By • Oct. 16, 2026
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    Expedia’s AI chief: Models are fungible, data isn’t

    Ten months into his role, Xavier Amatriain details why the organization aims to keep flexible with the AI models it deploys  — and its tech team.

    By • Oct. 16, 2026
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    Column

    Tech Bytes: ServiceNow looks to boost AI agent control

    This installment also looks at Workday’s autopilot agents, Broadcom’s hypervisor security offering and how Microsoft is positioning its Azure Maia chips.

    By • Oct. 15, 2026
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    Top banks reckon with AI risks, but spot benefits

    “We’re not going to allow just any outside agent to come inside the company because that’s just too risky,” JPMorgan Chase CEO Jamie Dimon said.

    By • Oct. 15, 2026
  • Diverse Modern Office: Successful Black Female Digital Entrepreneur Uses TV Screen with Big Data, Statistics, Talks about Company Growth, Discusses Strategy with Investors, Top Managers, Executives
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    Dedicated AI officers, platforms lead businesses to ROI

    Despite a link between the executive role and better returns, clear ownership over AI matters more than titles, a Wharton study found. 

    By • Oct. 14, 2026
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    Businesses need better risk management to fend off cyberattacks

    Risks are growing at a time when companies rely more than ever on vendors for cybersecurity, according to a Grant Thornton report.

    By Eric Geller • Oct. 14, 2026
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    Software providers are still waiting for AI to pay off

    Vendors and CIOs both need more visibility into how the tech is being used amid shifts in pricing structures, a Revenera study found.

    By • Oct. 14, 2026
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    Workday brings autopilots to finance in autonomous AI bet

    The company said its latest tools will anticipate needs and take actions across finance and HR workflows, with customer-defined controls.

    By Alexei Alexis • Oct. 13, 2026
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    IT execs brace for AI agent security incidents

    With shadow AI on the rise, 36% of leaders would try to quietly handle an agent-driven security incident without disclosing it, a Workato report found.

    By • Oct. 13, 2026
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    How Unilever tailors AI focus to business outcomes

    “AI loves context, context loves data, that’s where we start,” said Allen Bates, SVP, chief digital and information officer, Unilever North America.

    By • Oct. 13, 2026
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    Executives doubt readiness as cyber risks mount

    Companies are striving to do it all — modernize, protect value and respond to cybersecurity threats — but leaders aren’t convinced they can pull it off.

    By Scarlett Evans • Oct. 12, 2026
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    House proposal would clarify liability rules for AI agents

    Developers would be held liable under the draft bill when their AI agents harm third parties through conduct that would be unlawful if committed by a human.

    By Alexei Alexis • Oct. 12, 2026
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    What the C-suite needs to know about AI governance

    Executives are learning tough lessons about security, oversight and accountability as AI adoption surges.

    By David Jones • Oct. 12, 2026
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    Tech pros uneasy about current state of labor market

    Despite a year-over-year jump in demand, just 1 in 7 IT professionals feel good about the state of hiring amid unrealistic role expectations.

    By Scarlett Evans • Oct. 9, 2026
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    PC shipments dropped sharply in Q3 as rising costs hurt demand

    Higher costs are forcing IT leaders to hold back on purchases while supply chain shortages are pushing vendors to continue raising prices, according to Omdia.

    By • Oct. 9, 2026
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    Column

    Tech Bytes: IBM, SAP band together to tackle cloud migration

    Plus, Atlassian debuted a forward deployed engineering program to help enterprises expedite AI deployment.

    By • Oct. 9, 2026
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    Google unifies fragmented AI agents into a single hub

    The new offering signals a shift in agentic work from assistance to proactive task completion, according to Gartner Senior Director Analyst Joe Mariano.

    By • Oct. 8, 2026
  • U.S. Vice President JD Vance speaks during a Fraud Task Force press conference in the Eisenhower Executive Office Building at the White House on Oct. 08, 2026 in Washington,
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    US authorities crack down on IT outsourcing

    The Department of Labor suspended Microsoft, Cognizant, Adobe and other IT services firms from the permanent labor certification program Thursday.

    By Matt Ashare • Oct. 8, 2026