Salesforce launches AIforce to harness agentic architecture

The connective layer links the CRM company's data, workflows and governance to third-party AI interfaces.

By Makenzie Holland • Sept. 15, 2026

FedEx Freight CTO absorbs commercial role amid shakeup

Michael Rodgers adds commercial officer duties to his roster, tying technology, sales and CX closer together.

By Roberto Torres • Sept. 15, 2026

Explore the Trendline➔

Automation

In search of productivity gains, IT leaders are making automation their top priority. But successful enterprise AI deployments depend on access to the right data sets.

By CIO Dive staff

Security teams increasingly outflanked by AI agents

Non-human identities are growing beyond the ability of existing systems to track them, according to IDC and GuidePoint Security.

By David Jones • Sept. 15, 2026

Call for AI slowdown could affect enterprise adoption plans

Shifts in AI development can create uncertainty for CIOs planning adoption, highlighting needs for safety frameworks and contractual protections.

By Roberto Torres • Sept. 14, 2026

CIOs struggle to link token spend to business outcomes

Only one out of every five dollars of enterprise token spend can be tied to tangible results, according to Accenture data.

By Makenzie Holland • Sept. 14, 2026

Enterprises grapple with Microsoft 365 misconfigurations

A Syskit survey shows 90% of IT leaders report security incidents linked to overlooked permissions.

By Nidhi Sharma • Sept. 14, 2026

Most IT tickets don’t need a human. Here’s how to resolve them without one.

Your IT team is too expensive to spend the day on password resets.

By Seyi Verma • Sept. 14, 2026

The next AI race is about execution, not access

The next AI advantage will belong to companies that can operationalize AI.

Sept. 14, 2026

Chewy eyes $50M in annual cost savings with AI

The pet supplies retailer is deploying AI tools in customer care, pharmacy and vet services to bolster productivity as it sets its sights on agentic capabilities.

By Makenzie Holland • Sept. 11, 2026

How the CIO role is shifting in the agentic AI era

Technology leaders should help businesses define the scenarios in which agents can operate with full autonomy — or kept out of operations entirely.

By Eric Johnson • Sept. 11, 2026

Qualcomm to make custom chips for Amazon as part of $4B deal

The e-commerce giant could buy up to $60 billion in processors to support its buildout of data centers over the next 10 years, according to a securities filing.

By Nathan Owens • Sept. 11, 2026

Broadcom targets infrastructure complexity in automation play

VMware AI Factory lets enterprises pick preferred hardware and AI models, marking the latest vendor move to ease compute challenges.

By Makenzie Holland • Sept. 10, 2026

What California’s AI auditing bills mean for enterprises

Two pieces of legislation signed this week set the foundation for third-party reviews of AI, a practice that could boost confidence for AI vendors and enterprises.

By Paige Gross • Sept. 10, 2026

Accenture musters 1K forward deployed engineers to staff Gemini Enterprise business group

The consulting firm is expanding an existing Google Cloud practice with agentic AI adoption in mind.

By Matt Ashare • Sept. 10, 2026

Sysco targets $500M in AI-driven cost savings

The food distributor is modernizing routing software and enhancing inventory forecasting to help cut costs over the next three fiscal years.

By Makenzie Holland • Sept. 9, 2026

AI transformation set to shift corporate profits by $4.7 trillion

The technology’s effect on productivity, market share and innovation will deliver more profound change than the rise of the internet, according to Bain & Co.

By Paige Gross • Sept. 9, 2026

Don’t let AI distract from cybersecurity basics, officials and executives warn

Government and industry leaders said simple attacks remain far more consequential than anything AI is doing.

By Eric Geller • Sept. 9, 2026

Tech sector continues to shed workers amid AI shift

The decline could be a reflection of the waves of layoffs tech providers undertook earlier this year, according to a CompTIA analysis.

By Roberto Torres • Sept. 8, 2026

CIOs bear the brunt of blame over AI mistakes

When AI leads to errors, enterprise executives target the CIO for accountability, more so than any other functional leaders, according to 8x8.

By Paige Gross • Sept. 8, 2026

What CIOs should know about quantum computing

The technology's rapid development is elevating quantum as an area for CIOs and other IT leaders to watch closely.

By Jen A. Miller • Sept. 8, 2026

Beyond tokens: How dynamic capacity management drives AI cost predictability

Manage agent costs with strategies for dynamic capacity management.

Sept. 8, 2026

Deloitte aims to help enterprises with hybrid AI model strategy

The consulting firm is launching an open model engineering practice intending to help enterprises find the right mix.

By Paige Gross • Sept. 4, 2026

How retailers are honing their tech strategies

From senior leadership appointments to wide-scale AI implementations, the biggest names in retail are leaning on tech to address operational pain points.

By Roberto Torres • Sept. 4, 2026

Nvidia’s $12.9B Hugging Face deal could benefit enterprises

The chipmaker’s acquisition could eventually bring additional security resources and model evaluation tools to the platform, according to experts.

By Paige Gross • Sept. 3, 2026

Even with careful investment, AI is set to boost IT costs

Bain & Co. predicts AI could cause IT costs to skyrocket by as much as 75% in less than a decade due to infrastructure, security and talent needs.

By Roberto Torres • Sept. 3, 2026