OpenAI calls for international AI safety standards

Global standards would help CIOs navigate AI development, but tech leaders should also set unique controls for their organizations, an IT consultant said.

By Paige Gross • Sept. 22, 2026

1 in 4 agents run unmonitored, giving way to operational risk

AI adoption is obscuring system visibility, putting the spotlight on observability tools, according to a New Relic report.

By Makenzie Holland • Sept. 22, 2026

Explore the Trendline➔

Automation

In search of productivity gains, IT leaders are making automation their top priority. But successful enterprise AI deployments depend on access to the right data sets.

By CIO Dive staff

Enterprises keep betting on coding agents despite lackluster results

Most businesses are overrunning their AI budgets as software teams rely more heavily on automated coding, according to McKinsey.

By Paige Gross • Sept. 22, 2026

Disney introduces CTO role to lead enterprise tech, AI platforms

The company tapped Karandeep Anand, who most recently served as CEO of Character.ai, for the position. He is slated to start Oct. 2.

By Makenzie Holland • Sept. 21, 2026

AI completely absent from most organizations’ ethics codes, survey finds

Fewer employees say they cite their codes of conduct or use them as a resource, according to LRN, even as workplace misconduct reports increase.

By Ryan Golden • Sept. 21, 2026

What enterprise IT gets wrong about build versus buy

The DIY instinct is killing your ITSM automation ROI. Here's the math that changed.

By Seyi Verma • Sept. 21, 2026

IT orgs grapple with observability tool sprawl

Individual teams with their own tools are often siloed, leading to visibility and incident response issues, an Enterprise Management Associates report found.

By Makenzie Holland • Sept. 18, 2026

Skills gaps, not compute, block enterprises from reaping full AI gains

IT workers are saving hours each week with AI tools, but most say training for safe and effective use is still lagging, according to TrustedTech.

By Roberto Torres • Sept. 18, 2026

AI is not a silver bullet — just ask Agile

Earlier technology waves, including the rise of Agile methodologies, offer critical lessons for AI adoption efforts.

By Michael Dennis • Sept. 18, 2026

AI failures often trace back to poor data foundation: survey

More than half of enterprises are working to establish clear lines of internal accountability for AI outputs, a Collibra study conducted by Harris Poll found.

By Makenzie Holland • Sept. 17, 2026

AI is now leading driver of new cybersecurity spending

The prioritization comes at a time of relatively modest growth in overall security investments, according to IANS and Artico Search.

By David Jones • Sept. 17, 2026

AI makes a mess of the tech job market

An Andela analysis of almost 50,000 postings for engineering roles found mismatched skills and a proliferation of titles.

By Nidhi Sharma • Sept. 17, 2026

Global AI spend will nearly double in 2026 due to infrastructure demand

For CIOs, investing in AI isn’t always intentional as the technology becomes embedded across products and features, according to a Gartner analyst. 

By Makenzie Holland • Sept. 16, 2026

Businesses sidestep AI governance policies as concerns mount

Senior AI leaders say frameworks have not been updated to accommodate the technology's specific risks, according to an EY report.

By Scarlett Evans • Sept. 16, 2026

One-third of AI-replaced workers will be rehired by 2029: Gartner

Less than 1% of 2025 job loses were driven by AI productivity gains, according to the analyst firm.

By Nidhi Sharma • Sept. 16, 2026

Salesforce launches AIforce to harness agentic architecture

The connective layer links the CRM company's data, workflows and governance to third-party AI interfaces.

By Makenzie Holland • Sept. 15, 2026

FedEx Freight CTO absorbs commercial role amid shakeup

Michael Rodgers adds commercial officer duties to his roster, tying technology, sales and CX closer together.

By Roberto Torres • Sept. 15, 2026

Security teams increasingly outflanked by AI agents

Non-human identities are growing beyond the ability of existing systems to track them, according to IDC and GuidePoint Security.

By David Jones • Sept. 15, 2026

Call for AI slowdown could affect enterprise adoption plans

Shifts in AI development can create uncertainty for CIOs planning adoption, highlighting needs for safety frameworks and contractual protections.

By Roberto Torres • Sept. 14, 2026

CIOs struggle to link token spend to business outcomes

Only one out of every five dollars of enterprise token spend can be tied to tangible results, according to Accenture data.

By Makenzie Holland • Sept. 14, 2026

Enterprises grapple with Microsoft 365 misconfigurations

A Syskit survey shows 90% of IT leaders report security incidents linked to overlooked permissions.

By Nidhi Sharma • Sept. 14, 2026

The next AI race is about execution, not access

The next AI advantage will belong to companies that can operationalize AI.

Sept. 14, 2026

Most IT tickets don’t need a human. Here’s how to resolve them without one.

Your IT team is too expensive to spend the day on password resets.

By Seyi Verma • Sept. 14, 2026

Chewy eyes $50M in annual cost savings with AI

The pet supplies retailer is deploying AI tools in customer care, pharmacy and vet services to bolster productivity as it sets its sights on agentic capabilities.

By Makenzie Holland • Sept. 11, 2026

How the CIO role is shifting in the agentic AI era

Technology leaders should help businesses define the scenarios in which agents can operate with full autonomy — or kept out of operations entirely.

By Eric Johnson • Sept. 11, 2026