IT Strategy
-
Tech chiefs enlist AI agents to manage cloud app sprawl
Leaders expect agentic AI to play a key role in cloud management. But few businesses have moved beyond pilot deployments, according to Unisys.
By Scarlett Evans • July 21, 2026 -
End-user AI spending to soar as CIOs grapple with costs
Contract management, AI architecture and governance are key to keeping AI budgets in check, according to Gartner.
By Paige Gross • July 20, 2026 -
Explore the Trendline➔
Getty Images
TrendlineDigital transformation
Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.
By CIO Dive staff -
OpenAI pushes new yardstick for measuring AI investments
The company’s CFO floated a “useful-intelligence-per-dollar” approach as organizations face growing pressure to show returns on their AI spending.
By Alexei Alexis • July 20, 2026 -
Banks report operational changes driven by AI adoption
Executives at Bank of America, Citigroup and JPMorgan Chase highlighted the scale of ongoing AI adoption efforts and its effects on operations.
By Makenzie Holland • July 20, 2026 -
Levi’s builds toward unified ERP system by mid-2027
The apparel brand recently migrated its Asia and Beyond Yoga business operations to a single platform that it first rolled out in North America.
By Phil Neuffer • July 17, 2026 -
How to keep AI costs in check as agentic drives usage
CIOs need to establish clear visibility into demand for AI, spend and risk, to determine whether the technology is generating value, according to OpenAI.
By Makenzie Holland • July 17, 2026 -
Sharp rise in AI adoption for cyber defense exposes major governance gap
More than half of practitioners said there are no established frameworks for AI audits in a survey from the SANS Institute.
By David Jones • July 16, 2026 -
AI pushes enterprises back to the drawing board on cloud
Growing AI compute demands, cost and sovereignty are driving more enterprises toward hybrid cloud, an Information Services Group report found.
By Paige Gross • July 16, 2026 -
Wells Fargo debuts AI-powered teammate for financial advisers
The new capability aims to simplify access to Wells Fargo’s core technology platform, enabling plain language queries and faster access to insights.
By Makenzie Holland • July 15, 2026 -
Ulta Beauty names Domino’s veteran as CTO
Kelly Garcia joins the cosmetics retailer in the midst of a tech-driven strategy to drive growth and customer personalization.
By Paige Gross • July 15, 2026 -
AI ROI is rising, but not where companies expected
Enterprises reported that AI is helping them find business insights and interact with customers, but not necessarily save money or time, an SAP survey found.
By Paige Gross • July 15, 2026 -
AI adoption surges as trust plummets: report
Nearly half of users distrust AI companies despite widespread chatbot usage, according to fintech firm Tether.
By Nidhi Sharma • July 14, 2026 -
IBM stock tumbles after Q2 infrastructure revenue warning
The dip reflects a trend among CIOs to secure compute power amid supply constraints rather than invest in infrastructure upgrades.
By Makenzie Holland • July 14, 2026 -
The economy is shutting young adults out of career-entry jobs, analysis finds
Some of the rising unemployment among workers aged 18 to 24 ties back to an increase in demand for AI skills, Federal Reserve Bank of St. Louis.
By Laurel Kalser • July 14, 2026 -
Walmart bets on AI and digital twins to shape its supply chain strategy
The technology helps the retailer get products around the world, despite global conflict or weather challenges, Walmart's Indira Uppuluri said.
By Paige Gross • Updated July 14, 2026 -
Texas Capital picks U.S. Bank alum as chief digital, information officer
Mo Jamous will lead the Dallas-based bank’s AI initiatives and strengthen its technology platform.
By Makenzie Holland • July 13, 2026 -
Agentic AI strains legacy IT systems
More than 4 in 5 organizations need to upgrade their tech stacks to support AI agents at scale, according to Google’s 2026 State of AI Infrastructure report.
By Makenzie Holland • July 10, 2026 -
Engineering teams will shrink as AI shifts responsibilities
Engineering roles aren’t disappearing, but more companies will deploy smaller teams with an expanded focus on product, UX and agent experience goals, according to Gartner.
By Paige Gross • July 10, 2026 -
Accenture faces massive data breach that could put clients at risk
The threat actor claiming responsibility says they stole source code, encryption keys and more.
By Eric Geller • July 10, 2026 -
AI skills now listed in 73% of tech job postings
Highly-regulated industries working to shape their AI implementation plans outpace other industries in the search for talent, according to a Dice report.
By Roberto Torres • July 9, 2026 -
SAP loosens ERP maintenance and support rules
In response to a European Commission investigation, SAP will clarify initial licensing terms and allow customers to choose different ERP support providers.
By Makenzie Holland • July 9, 2026 -
Dairy Queen hires Shake Shack vet to modernize tech
Phil Crawford joins the fast food and frozen treat chain just months after it expanded a drive-thru AI test.
By Julie Littman • July 9, 2026 -
AI confidence is on the rise despite cost concerns
Visibility into the costs and use cases of AI will be essential as companies pursue ROI from their AI deployments, according to KPMG.
By Paige Gross • July 8, 2026 -
Opinion
The workforce advantage CIOs can’t ignore
Successful deployment of agentic AI calls for a true understanding of its limitations, underscoring the need for new frameworks around AI competency.
By Syed Ahmed • July 8, 2026 -
Liberty Mutual preps legacy systems for AI scale
The insurer is reaping the rewards of a yearslong modernization strategy to build systems that allow for as much flexibility as possible.
By Makenzie Holland • July 8, 2026