IT Strategy

  • The ServiceNow headquarters campus in Santa Clara, California on Feb. 21, 2024.
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    ServiceNow, OpenAI team up to bolster enterprise AI capabilities

    The new functionalities will include a speech-to-speech voice agent that can react to real-time conversation.

    By • Jan. 20, 2026
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    Opinion

    Why multicloud needs a new definition

    The common term among IT decision-makers has become nebulous, prompting the need for an alignment with industry best practices.

    By Nathan Thomas • Jan. 20, 2026
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    Trendline

    CIO Priorities

    CIOs are tasked with balancing their company’s economic and operational needs as they enable technology throughout the business.

    By CIO Dive staff
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    Big banks continue the hunt for AI-driven efficiencies

    Executives at BNY, Bank of America and others who reported Q4 2025 earnings discussed AI investments — and when they’re hoping to see them pay off.

    By • Jan. 16, 2026
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    Courtesy of Walmart
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    Walmart: This year, AI tinkering ‘becomes transformation’

    A year from now, customers will look back and realize just how much has changed about the shopping experience, Walmart’s Daniel Danker predicts.

    By Cara Salpini • Jan. 16, 2026
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    What to expect from the AI boom this year

    Global spending on AI will surpass $2.5 trillion as M&A activity gains steam and agentic tools spread across the software industry, according to Gartner’s 2026 forecast.

    By Matt Ashare • Jan. 16, 2026
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    AWS European Sovereign Cloud goes live amid vendor push for spend

    Complex regulatory requirements are driving enterprises to rethink their cloud strategies, while providers offer independent control over data.

    By • Jan. 15, 2026
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    UMG taps NYT’s Hannah Poferl to lead its data strategy

    The New York Times’ first chief data officer has joined the music company to lead data efforts, a growing priority in today’s AI-focused enterprise.

    By • Jan. 15, 2026
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    IBM tackles cloud, AI sovereignty with new platform

    Built on Red Hat's open source foundation, Sovereign Core aims to inherently provide control over the environment.

    By • Jan. 15, 2026
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    Kroger taps Google Gemini, announces more key AI moves

    The expanded partnership with Google Cloud includes the launch of an AI-powered personal shopping assistant for customers and builds on the grocer’s growing fleet of AI capabilities.

    By Peyton Bigora • Jan. 14, 2026
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    Joe Raedle via Getty Images
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    Coca-Cola taps first-ever chief digital officer

    The beverage maker picked Sedef Salingan Sahin to serve in the newly created CDO role citing a pressing need to accelerate tech adoption.

    By • Jan. 14, 2026
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    Banks aim for agentic AI scale in 2026: report

    The technology is expected to grow beyond early deployments and reach broader adoption across financial services this year, according to Accenture.

    By • Jan. 14, 2026
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    AI is rendering some IT skill sets obsolete

    The technology is transforming tech roles, which could make some skills outdated by 2027.

    By • Jan. 13, 2026
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    AI demand shakes up semiconductor hierarchy

    Nvidia extended its GPU dominance as Intel lost ground last year, analyst firm Gartner said.

    By Matt Ashare • Jan. 13, 2026
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    Executives worry most about cyber-enabled fraud, geopolitics and AI

    The World Economic Forum’s wide-ranging new report also found strong global support for cyber regulation.

    By Eric Geller • Jan. 13, 2026
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    Nationwide Financial taps tech veteran as CTO

    Misty Kuamoo will be responsible for technology products supporting the insurer’s financial services businesses, the company announced Friday.

    By • Jan. 12, 2026
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    Tech hiring fell flat in December

    IT positions and job postings shrank last month, although unemployment among tech professions eased, according to CompTIA.

    By • Jan. 12, 2026
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    Deep Dive

    Neoclouds size up enterprise opportunities

    Big Tech AI buildouts fueled explosive growth among emerging cloud providers in 2025. A broader customer base may be on the horizon.

    By • Jan. 12, 2026
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    Flexera expands its FinOps footprint to take on data cloud costs

    The company broadened its spend management capabilities with the acquisition of ProsperOps and Chaos Genius.

    By Matt Ashare • Jan. 9, 2026
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    Allianz partners with Anthropic to accelerate AI adoption

    The alliance brings transparency and accountability to the fore as insurers ramp up AI deployments.

    By Scarlett Evans • Jan. 9, 2026
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    Delta CIO to retire after a decade of service

    Amala Duggirala will join the company Jan. 12 as its chief digital and technology officer, a title shift that could be a signal of a larger industry trend.

    By • Jan. 8, 2026
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    Albertsons stocks up on AI to transform operations

    Albertsons is making a strategic investment in AI, looking to integrate the technology in just about every facet of its business.

    By • Jan. 8, 2026
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    Snowflake buys Observe for AI-powered monitoring

    The deal reflects the growing influence of observability as more than a standalone IT tool.

    By Scarlett Evans • Jan. 8, 2026
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    4 CIO trends to watch in 2026

    Executives will contend with agent sprawl, monitor AI regulation and reshape tech talent training strategies in the year ahead.

    By , , • Jan. 8, 2026
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    How CIOs can brace for AI-fueled cyberthreats

    Executives are carefully tracking the rise in AI use for cyberthreats, bolstering basic preparedness tactics and increasing cyber spend in response.  

    By • Jan. 7, 2026
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    R. Eskalis/NIST. Retrieved from NIST.
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    NIST asks public for help securing AI agents

    The agency is interested in case studies showing how best to protect agents from hackers.

    By Eric Geller • Jan. 7, 2026