58% of tech firms had customers cancel, postpone projects in April, CompTIA says

By August, almost two-thirds of respondents expect business "may start to get back on track," as lockdowns ease. 

By Roberto Torres • May 20, 2020

CCPA enforcement straining manual privacy request processes

"Do not sell" requests are expected to eventually outpace consumers' demand for data deletion.

By Samantha Schwartz • May 20, 2020

Explore the Trendline➔

ERP Modernization

ERP modernization can bring some disruption if not planned correctly. But the costs of aging, inefficient systems pose a bigger threat.

By CIO Dive staff

CIO case study: A virtualization pivot 4 years ago made way for rapid remote transition

The coronavirus tested Nebraska Medicine and University of Nebraska Medical Center​'s cloud- and mobile-first strategy.

By Naomi Eide • May 20, 2020

UnitedHealth, Microsoft launch COVID-19 screening app for employers

UnitedHealth will control employees' medical data and manage opt-in and consent requirements for users, the healthcare behemoth said Friday. The app will not provide tracking or contact tracing information.

By Rebecca Pifer • May 18, 2020

Employers often forget to source employee input as they adopt new tech

Employees are often wary of new technology, even tools purported to help them do their jobs, studies show.

By Kathryn Moody • May 18, 2020

Report: 4 in 10 employees are using personal apps to share company data

Most respondents say they understand cyber risk, but there's room for improvement when it comes to mitigation.

By Roberto Torres • May 18, 2020

Enterprise agility in the time of COVID-19

Tips for shaping IT strategy for the Agile Enterprise.  

May 18, 2020

RPA projects fail because of complexity, misunderstanding

Automation will play a starring role in how businesses deal with the effects of the pandemic. But automation for automation's sake means sinking resources into failed projects.

By Roberto Torres • May 14, 2020

Coronavirus fast-forwarded tech plans, business leaders expect long-term benefit

"Many companies' futures just got accelerated. They're not different; they just got accelerated," said Tim Ryan, U.S. chair and senior partner of PwC.

By Naomi Eide • May 14, 2020

Lead with innovation in uncertain times

The importance of strategy for businesses as they face disruption from COVID-19.

By Aater Suleman, Flux7 co-founder and vice president of Cloud and Application Transformation at NTT DATA Services • May 13, 2020

Gartner: IT spend to shrink 8% in 2020, expect a slow recovery

The impact of public health interventions will crimp CIOs' ability to spend, while expectations of IT organizations remain unchanged — or even rise.

By Roberto Torres • May 13, 2020

Microsoft creates way out of reply-all black hole

An Office 365 filter will kick in once it detects 10 reply-all emails hitting 5,000 or more inboxes within an hour. After the threshold is met, it will block the thread for the next four hours. 

By Roberto Torres • May 12, 2020

Smaller audiences, virtual venues: Changes coming to tech conferences

Businesses turn to blended event models to replace the customer touchpoints the pandemic took away.

By Roberto Torres • May 11, 2020

3 tech leaders on using tools to support pivot to remote

Managers relied on overcommunication and planning to adapt to the new normal, using tech platforms like videoconferencing tools to support their operations and staff.

By Roberto Torres • May 11, 2020

Key stories for IT leaders as companies navigate the pandemic

As countries and states begin to lift stay-at-home orders, CIOs are looking to the future and what a safe work environment entails.

May 8, 2020

Customer support, accounting drive SMB software spend amid pandemic

For these businesses, an IT backbone will become crucial for long term survival as they respond to changes in demand. 

By Roberto Torres • May 7, 2020

Planning a return to the office: What tools businesses can turn to

From applications to enterprise-focused contact tracing, technology companies are creating solutions to facilitate a safe return to work. 

By Naomi Eide • May 7, 2020

Is there room for Zoom in a virtual courtroom?

Videoconferencing could undermine traditional courtroom tactics, while also alleviating typical trial pains.

By Samantha Schwartz • May 6, 2020

Front-line workers with more tech tools are more productive, study finds

The pandemic is putting front-line workers in the spotlight, as vendors compete to provide tech tools that can boost their efficiency.

By Roberto Torres • May 5, 2020

Gartner: Threats and opportunities facing cloud service providers during COVID-19

Tech leaders need a thorough understanding of the threats, opportunities and forthcoming events that will occur as a result of the coronavirus pandemic.

By Sid Nag • May 4, 2020

Hasty Office 365 deployments wrought with security configuration holes

With work from home orders, companies rushed cloud-based collaboration service deployments. They could undermine any existing Office 365 security strategy, CISA warns.

By Samantha Schwartz • May 1, 2020

A long-term move to remote work will expand tech talent market access

The pandemic-driven lockdown has made half of North American tech professionals more interested in remote work than before, Hired found. 

By Roberto Torres • May 1, 2020

Crisis pressure tests digital strategies as time-to-recovery estimates extend

As companies begin thinking through what is required to return to the office, executives are forecasting remote work will become a permanent option for some, a PwC survey found. 

By Naomi Eide • April 30, 2020

The Remote Playbook: Logged on at home, employees are an attacker's dream

The pandemic makes each remote worker a weak link. Ensuring company-wide adherence to policies can protect sensitive company data. 

By Roberto Torres • April 30, 2020

Coca-Cola taps Microsoft for 5-year multicloud, software deal

The soft drink maker plans to use Microsoft technology to replace previously disparate and fragmented systems. 

By Roberto Torres • April 28, 2020