IT satisfaction OK, but leaders worry about deploying tools at scale

Staff awareness of IT priorities is key as tech takes over more business processes. Most IT leaders grapple with supporting companies at scale.

By Roberto Torres • Aug. 3, 2020

Building your own SaaS billing system not for the faint of heart

A system that grows as your services and pricing become more complex will be far costlier and take longer than you expect, a consultant says.

By Robert Freedman • July 31, 2020

Explore the Trendline➔

Top 5 stories from CIO Dive

Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.

By CIO Dive staff

Paradigm shift left VPNs, edge security awaiting long-term strategy

Companies are coming to terms with the reality of securing every employee's network. In some cases, they're unable to. 

By Samantha Schwartz • July 30, 2020

'More complex by the day': Leaders turn to automation to sustain IT efficiency

By automating processes, IT teams expect to offload repetitive work while shifting focus to higher value tasks.

By Roberto Torres • July 30, 2020

Investing in too many cybersecurity tools could hurt defenses

While programs, software and tools are essential to any cybersecurity defense plan, these must work in tandem with security educated employees. 

By Samuel Bocetta • July 30, 2020

Pandemic paradox: Businesses want more IT at lower costs

In times of disruption, technology became the backbone that supported company operations. Now, leaders are tasked with optimizing costs.

By Roberto Torres • July 29, 2020

The Remote Playbook: Navigating the virtual job fair scene

The traditional job fair is in the past, at least for the time being. Companies can tap into a broader talent pool through their virtual equivalent, though biases can still carry over.

By Roberto Torres • July 28, 2020

Layoff worries loom for Bay Area tech workers

The pandemic hampered San Francisco's usual access to venture capital, heightening layoff concerns.

By Roberto Torres • July 27, 2020

PwC: Tech M&A deal value fell to lowest level since 2016

But the pandemic will continue to press companies toward innovation, and by 2024 three-quarters of companies will move their use of AI away from the pilot stage and toward operationalization.

By Roberto Torres • July 24, 2020

MSPs lower growth expectations, focus on security — and the future — instead

Taking the place of or bolstering a company's IT department, the pandemic creates a time for MSPs to shine.

By Jen A. Miller • July 23, 2020

Banks join IBM's financial services cloud as it doubles down on security, compliance

More customers, partnerships and a geographic expansion are signs of the "momentum and investment" behind the financial services cloud, Hillery Hunter, VP, CTO of IBM Cloud, told CIO Dive. 

By Naomi Eide • July 22, 2020

More than half of execs say workers use tech they previously rejected

The pandemic accelerated use of cloud-based collaboration tools at two-thirds of companies, a Cisco report shows.

By Roberto Torres • July 22, 2020

Lincoln Financial centers upskilling efforts on big data and predictive analytics

The company is partnering with the Society of Actuaries to help bring big-data and analytics training to its actuarial employees.

By Ryan Golden • July 22, 2020

7 traits of tech in the new work reality

Technology shapes the changes in work processes, serving as a backbone for contact tracing apps, remote work and the migration of in-person processes to the digital space.

By Roberto Torres • July 21, 2020

2nd coronavirus wave, realities of remote work top executive concerns in Q2 2020

In Q2, executives worried about the financial implications of the pandemic, key context that reshaped their thinking on digital transformation and hiring remotely.

By Roberto Torres • July 20, 2020

The dilemma of running TikTok on devices with corporate data

The CIO Dive team discussed the implications of banning personal applications. Here are our thoughts. 

By Samantha Schwartz , Naomi Eide , Roberto Torres • July 20, 2020

Shifts in customer, employee behavior driving automation budget growth

As users demand efficiency from businesses, a quarter of executives plan to boost automation budgets by at least 10%, according to a study.

By Roberto Torres • July 17, 2020

Whiteboard tests eliminate qualified applicants, research suggests

Technical interviews are more fit to assess a candidate's performance anxiety levels rather than their coding chops, new research from North Carolina State University and Microsoft finds.

By Roberto Torres • July 16, 2020

26% of transformation budgets grew 'dramatically' as pandemic speeds up digital

Pushed forward by disruption, business leaders cast aside the traditional hurdles that stifled innovation, according to a study from Twilio.

By Roberto Torres • July 15, 2020

Liberty Mutual centralizes technology, leans on serverless for engineering excellence

With lofty cloud adoption plans, organizations have to rethink how they administer technology and promote an environment of engineering excellence. 

By Naomi Eide • July 14, 2020

Gartner expects IT spending to drop 7.3%, cloud outlook rosy

Through market uncertainty, infrastructure as a service shines, with Gartner projecting the segment will grow 13.4%, reaching $50.4 billion this year and $64.3 billion in 2021.

By Naomi Eide • July 13, 2020

CIOs lead digital transformation, but CEOs control the money

As the pandemic skews spending priorities, the CEO is more likely to determine what budget is allocated to digital transformation.

By Roberto Torres • July 13, 2020

As tech employment recovers, small IT shops lag

Pandemic-induced dips in tech sector employment can be explained in part by companies scaling back their non-technical workforce.

By Roberto Torres • July 7, 2020

COVID-19 upended technology priorities. Where do businesses go from here?

The pandemic overhauled technology priorities for 2020, accelerating migration, freezing innovation and flattening previously forecast growth. It leaves businesses with little recourse, yet certain technologies are imperative.

By Naomi Eide • July 6, 2020

The new business technology priorities of 2020

Cost control is no longer a nice to have, it's a must. 

By Naomi Eide • July 6, 2020