IT Strategy: Page 84
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Why 1-800-Flowers treats Mother's Day like any other day
The only difference between the days leading up to Valentine's Day and Mother's Day is volume, said 1-800-Flowers.com, Inc. CIO Arnie Leap.
By Samantha Schwartz • May 10, 2019 -
KPMG's 10 technologies driving transformation — and 3 to watch
IoT, RPA and blockchain stand out because of major leaps in ranking and continued dominance.
By Samantha Schwartz • May 10, 2019 -
Explore the Trendlineâž”
gilaxia via Getty Images
TrendlineERP Modernization
ERP modernization can bring some disruption if not planned correctly. But the costs of aging, inefficient systems pose a bigger threat.
By CIO Dive staff -
Companies rethink vendor relationships with shift to digital
World Fuel Services was a big Oracle, AT&T and Cisco shop. In a lot of respects, culture mirrored that. "You are the kind of company you keep," said Jeff Smith, EVP and COO.
By Naomi Eide • May 9, 2019 -
Starbucks taps Microsoft ML for weather, inventory-based order suggestions
The developments with Microsoft are part of a five-year technology strategy, which includes investigating disruptive technology trends and developing proprietary technologies.
By Samantha Schwartz • May 7, 2019 -
Shake Shack expects ERP upgrade to cost up to $3.5M
The project includes implementing systems and processes to support finance, procure-to-pay, inventory and human capital management solutions.
By Samantha Schwartz • May 6, 2019 -
How a public power utility forges the path to a digital future
The "shift of any utility, and especially NYPA, from a traditional utility to a digital utility, is shifting the mindset of folks who have been here many years," said CIO Robert Piascik.
By Samantha Schwartz • May 3, 2019 -
UPS plans delivery routes for 21M packages on Google Cloud
Brands are hard pressed to adopt Amazon Web Services because they fear storing their data on a competitor's cloud.
By Samantha Schwartz • May 2, 2019 -
Opinion
Mistakes to avoid when bringing new IT leaders into an organization
With steep (and rising) acquisition costs and a short tenure, companies must create an environment that allows technology leaders to hit the ground running, writes A.T. Kearney's Joshua Swartz.
By Joshua Swartz • April 29, 2019 -
Bank of America keeps pace with yearly $3B spend on new tech initiatives
The tech budget for 2019 is expected rise 10% as a result of tax reform and yielded savings.
By Samantha Schwartz • April 29, 2019 -
In financial services, migrating to the cloud requires flexibility and sensitivity
The sector has wavered toward cloud acceptance, weaving it into services when customers — and compliance standards — permit.
By Naomi Eide • April 26, 2019 -
Where hybrid cloud systems do — and do not — work
It's impractical to move a large organization's entire legacy systems into the cloud. With so much on-prem technology it would struggle to move to the cloud within the century, one expert said.
By Jen A. Miller • April 23, 2019 -
JPMorgan Chase splits tech spend between maintenance, innovation
Much of the initial tech growth was dedicated to platform modernization and cloud, controls and security, customer experience and digital, and R&D.
By Samantha Schwartz • April 23, 2019 -
Disaster recovery plans imperative as climate change threatens data center uptime
The cloud alleviates stress on-premise data centers put on the environment and eases a company's responsibility of protection.
By Samantha Schwartz • April 22, 2019 -
Wells Fargo CTO departs
The financial services firm wants to enhance the customer experience "by becoming more centralized" in technology product delivery.
By Samantha Schwartz • April 17, 2019 -
Finding the right recipe for innovation comes down to people and culture
The secret to innovation and adopting disruptive technologies is a company's digital transformation progress.
By Samantha Schwartz • April 12, 2019 -
Deep Dive
It's not just McDonald's — restaurant CIOs are hungry for tech
"It's hard to look cool if you've got a pager that was from the 1980s still in use," said the founder of Aaron Allen & Associates.
By Samantha Schwartz • April 11, 2019 -
Opinion
Rightsizing data science: How to architect analytics around the business need
The growing wave of big data applications and activities, along with plenty of media hype and publicity, can supercharge the expectations and demands of business leaders.
By Wes Chaa​r • April 9, 2019 -
With multibillion dollar tech budgets, large banks eclipsing competitors' investments
Companies like Bank of America and J.P. Morgan Chase & Co. are more likely to increase technology spend in the coming years, according to a recent report from UBS Evidence Lab.
By Naomi Eide • April 9, 2019 -
Which traits set 'digitally savvy' companies apart from competitors
"All firms want to make sure they're digitally transformed so they're not going to be disrupted," said Stephanie Woerner, research scientist at the MIT CISR.
By Samantha Schwartz • April 8, 2019 -
Walgreens Boots Alliance's heavy focus on digitalization to save up to $600M
The firm brought in a new chief digital officer in January, who is expected to lead the development of WBA's digital and physical customer solutions.
By Samantha Schwartz • April 5, 2019 -
The skills and people who ignite DevOps — and fuel its evolution
Organizations decide they're going to "do" DevOps. But they "can't really do DevOps and expect an outcome," said Eveline Oehrlich, independent research director at the DevOps Institute.
By Naomi Eide • April 4, 2019 -
How an SAP implementation brought a CIO out of retirement
When chemical company Old World Industries tapped Kevin Reilly's consulting expertise, it was clear to him the company was "in a spot where they hung on to old tech for a long time."
By Samantha Schwartz • April 3, 2019 -
3 factors to ensure a successful shift to the cloud
Cloud migration requires relocating where the heart of a company lives and courtship to ensure buy-in from business stakeholders.
By Jen A. Miller • April 2, 2019 -
How Dick's Sporting Goods' CTO is revamping athletic e-commerce
The retailer is investing about $15 million in e-commerce fulfillment capabilities and $10 million in technology.
By Samantha Schwartz • April 2, 2019 -
Grocer behind Food Lion, Peapod turns to AI-powered distribution
With its new end-to-end supply chain system, the company hopes to boost efficiency and provide fresher products for customers.
By Jeff Wells • April 2, 2019
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