Domain Name Councils emerge as a crucially helpful resources to keep corporate portfolios strong

As more companies utilize domain names, domain name managers can now easily manage their portfolios with DNCs.

By Matt Serlin, GoDaddy • July 26, 2021

How IT leaders can support a productive hybrid workplace

Hybrid work can generate employee happiness and efficiency—but only with the right technology.

By Helen Irias, Product Marketing Manager at Envoy • July 26, 2021

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CIO Priorities

CIOs are tasked with balancing their company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

Communication vendors compete to tackle context switching

The launch of Zoom Apps demonstrates an attempt to integrate third-party apps within the meetings platform.

By Roberto Torres • July 21, 2021

Zoom acquires Five9 in $14.7B customer service tech play

Following a boom year in adoption and finances, Zoom's largest acquisition to date gives the company an additional tool in its enterprise strategy.

By Roberto Torres • July 19, 2021

How to navigate the IT tension of hybrid work

When Northwestern Mutual employees returned to the office, the technology demand centered on reacclimation and reactivation. The long-term challenge is far more fundamental: solving for hybrid parity. 

By Roberto Torres • July 19, 2021

Most US employers with flexible work plans choose hybrid work, Mercer says

As employers move forward in implementing flexible work options, they may need to experiment on the fly.

By Ryan Golden • July 15, 2021

Tech M&A is skyrocketing, fueling vendor consolidation fears

The value of tech M&A deals has grown, compensating for a decline in deal volume, according to a report from PwC.

By Katie Malone • July 14, 2021

CIO leadership takes on an even greater strategic role as digitalization accelerates

Technology leaders are better positioned than ever to drive strategic alignment across their organizations. Here's how to get started.

By Peter A. High • July 14, 2021

Software engineers suffer from technical debt, too

Technical debt erodes the productivity of a software development team, calling on engineers to repair the quick fixes of the past.

By Roberto Torres • July 13, 2021

How businesses can drive innovation while delivering operational excellence

Rapid technological adjustments changed the way CIOs approached strategy and allowed them to simultaneously work on different goals.

By Jeff Reihl • July 12, 2021

The Water Cooler: How 4 executives are approaching hybrid work

Long-term hybrid work puts pressure on enterprise technology tools. Executives shared their strategies for enabling work no matter the medium.

By Katie Malone , Roberto Torres • July 12, 2021

Pandemic accelerated mainframe modernization: report

While legacy technology isn't disappearing, most businesses have upgrades planned for the next two years.

By Roberto Torres • July 7, 2021

Gartner: 12 rules of the road for hybrid work teams

Ground rules must be customized and updated regularly by each team to help create a sense of agency and control over hybrid working.

By Matt Cain • July 6, 2021

Hybrid work transition overwhelms, challenges IT professionals

More than half of IT departments plan to increase spend on remote management tech as they navigate the hybrid environment, according to a JumpCloud survey.

By Katie Malone • July 6, 2021

Tech budgets insufficient for one-third of IT pros: report

As businesses aim for digital transformation goals, some IT pros grapple with stifled tech budgets even as spending recovers from a dip in 2020.

By Roberto Torres • July 1, 2021

The risk of disconnect between CIOs and CISOs

Companies need their CIO and CISO working together to reach their strategic goals. Strain in the relationship is a recipe for breaches.

By Roberto Torres • June 30, 2021

Spending on servers rebounds as core systems remain on-prem

Easy migrations are already in the cloud, Forrester's Andrew Bartels said. What remains — and takes longer to shift — are critical, transaction-intensive and core components of infrastructure.

By Roberto Torres • June 29, 2021

IT, business leaders at odds over tech purchasing

Companies will turn to the CIO for guidance in technology outfitting. But not all tech purchasing decisions are made in a silo.

By Roberto Torres • June 28, 2021

Microsoft takes aim at hybrid world with Windows 11

The next operating system from Microsoft is an iterative step after Windows 10, one that adapts to a hybrid workforce and counters context-switching hangups.

By Roberto Torres • Updated Aug. 31, 2021

What's next for customer experience tech

The five-year outlook on CX brings many changes, including customers' expectations of seamless cross-platform touchpoints.

By Roberto Torres • June 23, 2021

Finding the ROI in blockchain

Gartner expects blockchain added value will reach $3.1 trillion by 2030. But only certain kinds of implementations can deliver on the upfront investment.

By Roberto Torres • June 23, 2021

Qurate Retail Group's 'one team' approach to the IT, business relationship

Modernization calls for bringing "everyone together early in the strategic dialogue," said Mike George, president and CEO of Qurate Retail Group. 

By Roberto Torres • June 21, 2021

Drain of app switching: Why employees lose 5 hours per week

Seven in 10 employees say there's room for improvement in how technology aids work processes, a survey from Qatalog shows.

By Roberto Torres • June 18, 2021

Neiman Marcus Group launches $500M tech investment spree

Plans are to snap up home and fashion SaaS platform Stylyze, the first of many moves as the department store focuses squarely on e-commerce.

By Daphne Howland • Updated June 17, 2021

AI spend rises as enterprises solve for scale, adoption

Companies used AI to respond to the pandemic, but challenges in the next phase include internal alignment around technology deployment.

By Roberto Torres • June 17, 2021