Slack adopts 'disasterpiece theater' strategy for running uptime exercises

While Slack is confident in its foundational infrastructure, it recognizes "luck" is not a viable strategy as the platform expands, the company said.

By Samantha Schwartz • Aug. 2, 2019

Capital One breach raises questions about security and cloud-first strategies

If a breach hits a company with technology maturity, how vulnerable are less mature organizations?

By Naomi Eide • Aug. 2, 2019

Explore the Trendline➔

IT Security

Executives are working to improve the security posture of their businesses, a task that requires cross-function collaboration.

By CIO Dive staff

Salesforce must convince industries it can be a unifying tool

The Tableau acquisition, completed Thursday, signals an expansion of Salesforce's data analytics strengths. But in the bigger digital transformation market, it faces fierce competition.

By Roberto Torres • Aug. 1, 2019

New SurveyMonkey CIO tasked with boosting IT scale, efficiency

Eric Johnson's addition, which comes 10 months after SurveyMonkey's IPO, will focus on the company's security, data infrastructure and BI strategies.

By Roberto Torres • Aug. 1, 2019

Microsoft will shutter Skype for Business Online in 2021, making Teams its heir

The company will spend the next two years adding integration capabilities to Teams as it looks to convince existing users to migrate.

By Roberto Torres • July 31, 2019

3 fundamentals of effective digital transformation

To compete, and in many cases, survive, companies are facing tough questions about core business functions, which historically contributed to financial success.

By Emily Frolick • July 29, 2019

McDonald's revs up personalization rollout to 8K drive-thrus

Within two weeks, the chain expects the Dynamic Yield software will be available at over half of its U.S. units with it fully implemented by the end of the year. 

By Julie Littman • July 29, 2019

Starbucks' digital strategy is working. Now it wants to dive deeper

With $6.8 billion in revenue during the last quarter and its stock price at an all-time high, Starbucks is already banking on its digital strategy.

By Roberto Torres • July 26, 2019

Furniture retailer Aaron's found application nimbleness through centralization

By 2020, the retailer expects to finish a service-oriented architecture that assumes a centralized view of the customer and all transactions.

By Samantha Schwartz • July 25, 2019

Growth drove LinkedIn to the public cloud. Unsurprisingly, it chose Microsoft Azure

The move from LinkedIn is aimed at scaling the company's infrastructure ahead of its next growth stage.

By Roberto Torres • July 25, 2019

DevOps: The good, bad and ugly

Approaching its 10-year anniversary, the movement is undergoing a renovation as some communities work to infuse security, making way for DevSecOps.

By Naomi Eide • July 24, 2019

Starbucks to license exclusive technology with new partnership

Brightloom, formerly eatsa, will create an all-in-one platform, which will include the coffee giant's mobile and loyalty technology, that will be available to the wider industry.

By Julie Littman • July 23, 2019

Netflix outlines how it spent $1.5B on tech in 2018

The "majority" of the tech budget is a fixed cost investment, allocated for Netflix's business growth, said Gregory Peters, Netflix's chief product officer.

By Samantha Schwartz • July 19, 2019

69% of restaurants use multiple technologies, but many want all-in-one system

Despite reporting numerous vendors for tasks like POS and labor, many expressed the need to consolidate for efficiency in a recent Toast survey.

By Alicia Kelso • July 19, 2019

Digital strategy evolving as IT takes on 'evangelist' role

Almost two-thirds of leaders want their IT organization to adopt better "influencing skills" in order to "deliver change," according to an Apptio report. 

By Samantha Schwartz • July 18, 2019

Addressing machine learning's dirty little secret

Despite machine learning's popularity, projects are stalled or deemed incomplete due to challenges that organizations tend to ignore — including data quality.

By Eric Johnson • July 15, 2019

How do regulators calculate GDPR fines? An explainer

Individual fines are determined by multiple factors, but the clearest criteria is the type of infringement: Was it intentional or negligent?

By Samantha Schwartz • July 11, 2019

Gartner: Companies shied away from data center spending in 2019

Global data center spending fell 3.5% in 2019. The lure of the cloud is expected to continue, but on-prem use cases still abound.

By Roberto Torres • July 11, 2019

4 critical considerations: Shifting IT infrastructure to public cloud

Infrastructure groups must size compute resources correctly in advance of cloud migrations, which require a smaller configuration than an on-premise system.

By Joy Sim, Michael Byrne • July 8, 2019

4 years of CIO Dive: All the trends we watched

Obsessive focus on digital transformation and next-generation technology is ubiquitous across sectors. And the CIO influence has grown.

By Naomi Eide • July 3, 2019

How to lower your cyber exposure over the holiday weekend

On-the-go employees getting some work done over the Fourth of July weekend are moving targets. But there are tools and practices that can help reduce risk.

By Roberto Torres • July 3, 2019

MOD Pizza's early cloud start supports rapid expansion

Having the foundation of the cloud, years before the cloud boom, gave MOD a head start when it came time to scale.

By Samantha Schwartz • July 1, 2019

Alphabet rolls cybersecurity moonshot into Google Cloud

Google Cloud's addition of Chronicle feeds a recent cloud market trend: hyperscalers like Amazon, Google and Microsoft are emerging as cybersecurity vendors.

By Roberto Torres • June 28, 2019

Delta pilots Apple Business Chat, part of mobile-first push

It's the first airline to take advantage of Apple's mobile-first communications platform aimed at customers on the go, Delta said.

By Roberto Torres • June 27, 2019

American Express wields 'stick' to enforce phishing prevention program

The company added consequences to its phishing training program, creating a corporate culture buzzing about security. 

By Naomi Eide • June 26, 2019