As an era of self-regulation ends, businesses fear uncharted, risky waters for data privacy

"For many companies, if you get this wrong, you could very well be out of business," the ANA's Dan Jaffe told Marketing Dive about the upcoming California Consumer Privacy Act.

By Peter Adams • Feb. 26, 2019

Wendy's brings franchise 'technology to life' through council

As technology becomes embedded in franchises, the chain is distributing responsibilities throughout the C-suite following the retirement of former CIO David Trimm.

By Samantha Schwartz • Feb. 26, 2019

Explore the Trendline➔

IT Security

Executives are working to improve the security posture of their businesses, a task that requires cross-function collaboration.

By CIO Dive staff

2019 M&A outlook: Heavy tech acquisitions ahead after blockbuster 2018

An uptick in M&A activity this spring could put the brakes on IPO activities as more businesses decide to cash in and sell.

By Alex Hickey • Feb. 25, 2019

Albertsons looks to Microsoft to cut lines at the deli counter

After signing a three-year cloud contract with Microsoft, Albertsons is using Azure, Azure AI and Azure Cognitive Services to "reduce friction in the shopping experience." 

By Samantha Schwartz • Feb. 25, 2019

Value in mainframes? Depends on who you ask

Cost, skill and lack of agility or innovation hinder this baby boomer technology. That doesn't mean it is museum-bound.

By Naomi Eide • Feb. 22, 2019

2019 IPO outlook: Strong activity expected to continue, but eyes on the unicorns first

Although they are not business technology companies, all eyes are on Lyft and Uber for the momentum they create — or take away — in the market.

By Alex Hickey • Feb. 21, 2019

Walmart expects technology to enable faster change over next 5 years

The fail fast approach to experimentation with new technologies has enabled it to operate with the agility of a startup but with a focus on cost savings. 

By Samantha Schwartz • Feb. 21, 2019

How vendors convince retailers to pilot their solutions

Each has to make a strong business case for piloting a product and greenlighting its adoption.

By Samantha Schwartz • Feb. 20, 2019

How companies overspend millions on IT procurement

If a company doesn't know what it already has, it's easy to buy the same thing again — and again, and again.

By Jen A. Miller • Feb. 12, 2019

Trump executive order a big step for national AI strategy, despite no new funds

Though China was not mentioned once, it loomed large over the executive order. 

By Alex Hickey • Feb. 12, 2019

Neiman Marcus' innovation lab dissolves under CEO's new strategy

Catering to a specific consumer takes more niche technologies that need exploring, but not at the cost of maintaining existing systems. 

By Samantha Schwartz • Feb. 11, 2019

Microsoft and Google duke it out for software bundles, but customers still rely on duplicates

Companies aren't solely investing in Office 365. More than three-quarters of Office 365 users have one or more apps that are duplicates of features in the software bundle.

By Samantha Schwartz • Feb. 8, 2019

SAP realigns to market as businesses shy away from major IT overhauls

In the past, SAP has pulled a lot of its revenue from the large enterprise customer base, but businesses are becoming more hesitant to switch ERP systems.

By Alex Hickey • Feb. 7, 2019

Accenture pulls on data stores for expert insight, intelligence 'engine'

The appetite for automation is increasing, but customers are taking a measured approach for implementation, relying on providers to help with the difficult task.

By Naomi Eide • Feb. 6, 2019

Business success requires tech, but the economy, trade wars make it difficult

China has become the elephant in the room of technology discussions.

By Alex Hickey • Feb. 5, 2019

McCormick turns to AI to spice up product development

The technology reduces the time it takes to create an item by up to 70% while increasing the likelihood that it has staying power on the market.

By Christopher Doering • Feb. 5, 2019

Royal Caribbean's costly digital transformation is paying off, says CEO

Using a "crawl, walk, run" process, the company has rolled out its digital transformation platform, Excalibur, to about half its fleet.

By Alex Hickey • Feb. 4, 2019

Hershey emphasizes savings from multiyear ERP transformation

The chocolate manufacturer projects some savings "to flow through into 2020" as a result of the ERP implementation, according to CFO Patricia Little.

By Samantha Schwartz • Feb. 4, 2019

Capital One's public cloud strategy at odds with industry

Other financial services firms turned toward private cloud adoption, where assets are protected by internal firewalls, easily earning regulator approval. Capital One is adopting the public cloud through AWS.

By Naomi Eide • Jan. 31, 2019

Kroger latest company to consolidate CIO and CDO roles

After serving as CIO since 2005, Christopher Hjelm is handing the reins over to CDO Yael Cosset.

By Samantha Schwartz • Jan. 31, 2019

SAP pushes $1B restructuring as 'fitness program' for company eyeing future tech

The company announced several thousand jobs could be impacted, though it does expect headcount to exceed 100,000 by year's end. 

By Alex Hickey • Jan. 29, 2019

What do Amazon, Alphabet and Walmart have in common? The world's largest IT budgets

Companies prioritizing internal tech investments send a signal to investors, employees and the public: They're innovative.

By Samantha Schwartz • Jan. 28, 2019

Amazon misses out on another grocer as Albertsons chooses Azure

As Microsoft continues to shape its offerings to accommodate industries like grocery and retail, Amazon and Google have a battle of perception to overcome.

By Samantha Schwartz • Jan. 28, 2019

What does next-generation IT look like?

Those left behind the technology curve are doomed, or at least that's what industry would have stakeholders believe. The reality is more complex.

By Naomi Eide • Jan. 25, 2019

Microsoft is shifting the way customers buy Azure services

Technology vendors are aware the ease of access to services introduces portfolio complexity, frustrating customers with steep software bills.

By Naomi Eide • Jan. 24, 2019