10 metrics to track enterprise AI success

CIOs must help businesses weed out the AI duds as use cases advance beyond pilot projects. Here’s what IT leaders are watching.

By Lindsey Wilkinson • Oct. 27, 2025

4 practical ways CIOs can close the AI governance gap

How can CIOs improve AI governance? Here are four practical strategies to use today.

By Brad Rumph, Field CTO at Tines • Oct. 27, 2025

Explore the Trendline➔

IT Upgrades

CIOs must help their businesses address maintenance needs while keeping an eye on future innovation.

By CIO Dive staff

UBS revamps leadership with tech, AI in mind

The Swiss bank appointed its first chief AI officer, the latest financial services company to create an executive role dedicated to AI adoption.

By Nicole Laskowski • Oct. 24, 2025

Wyndham puts 250 AI agents into production

The hotelier’s agentic suite is providing support for guests, such as modifying bookings and offering travel recommendations.

By Lindsey Wilkinson • Oct. 24, 2025

Financial services tech leaders tackle agentic AI governance

Operating in a risk-averse industry, IT decision-makers are helping their businesses adapt to emerging threats without derailing momentum.

By Lindsey Wilkinson • Oct. 24, 2025

SAP focuses on cloud gains, touts agentic AI plan

Executives pointed to the company’s cloud revenue as an indicator of future growth as customers adopt products across the SAP Business Suite.

By Makenzie Holland • Oct. 23, 2025

Infrastructure, software drive IBM Q3 growth

The company saw revenues rise 9% year over year, marking its biggest quarterly increase in the last three years.

By Roberto Torres • Oct. 23, 2025

How CIOs can navigate the conversational AI maze

The provider landscape is getting crowded, but CIOs can follow a seven-step process to shape adoption for their organizations.

By Bern Elliot • Oct. 23, 2025

5 Gartner predictions about IT’s future

As CIOs head into 2026, they’ll have to figure out where AI is useful and where overreliance creates a decline in skills critical to the business.

By Makenzie Holland • Oct. 21, 2025

Vendors don’t have answers to the ROI for AI question

Salesforce CEO Marc Benioff underscored how agentic AI is changing vendor-enterprise relationships during Gartner’s conference Tuesday. 

By Lindsey Wilkinson • Oct. 21, 2025

AI shapes cloud spend amid adoption efforts

AI adoption is increasing enterprise cloud spending, pushing CIOs to balance cost management with multicloud strategies and energy-intensive infrastructure.

By Makenzie Holland • Oct. 21, 2025

Climbing costs, skills loss and other AI warnings for CIOs

Amid seismic change for IT leaders, enterprises need to curate survival kits to mitigate reliability and cost challenges, Gartner analysts said. 

By Lindsey Wilkinson • Oct. 20, 2025

Many IT leaders click phishing links — and some don’t report them

Fear of punishment or termination could be driving executive reticence to disclose the incidents, according to an Arctic Wolf report. 

By Eric Geller • Oct. 20, 2025

Enhancing developer productivity with next-gen test orchestration

Next-gen AI-powered test orchestration boosts developer productivity through smarter, faster testing.

Oct. 20, 2025

Chase enlists generative AI to drive modernization

While initially skeptical of the technology, the bank deployed guardrails and governance to allay accuracy concerns.

By Lindsey Wilkinson • Oct. 17, 2025

Windows 10 end-of-support boosts global PC shipment growth

Despite the global rush to upgrade PCs before Windows 10 support ended, North America saw only modest growth, according to Gartner.

By Makenzie Holland • Oct. 17, 2025

Tech vendors switch up pricing models to offset rising cloud costs

Significant delivery costs for AI products and soaring cloud spend is driving providers to reassess pricing structures, according to a Revenera report.

By Makenzie Holland • Oct. 17, 2025

AI risks pack a punch, but governance provides a buffer

Enterprises strengthen governance and focus on responsible practices as more than 3 in 5 suffer AI risk-related losses of more than $1 million, EY data shows. 

By Lindsey Wilkinson • Oct. 16, 2025

Citi rolls out prompt training requirement to most staff

Employees have written more than 6.5 million prompts for the company’s AI platforms thus far this year as adoption advances.

By Ryan Golden • Oct. 16, 2025

AI-optimized IaaS spend will more than double in 2026

Infrastructure as a service for AI is skyrocketing among enterprises while tech giants continue to forge partnerships and make their own deep investments. 

By Makenzie Holland • Oct. 15, 2025

Banks chase AI-fueled efficiencies

Financial firms, including Wells Fargo and Goldman Sachs, invested substantial resources in technology initiatives during the third quarter.

By Lindsey Wilkinson • Oct. 15, 2025

CIOs, CEOs split on key tech decisions

More than 2 in 5 CIOs say they clash with CEOs over the need for more IT investments, according to Netskope research. 

By Roberto Torres • Oct. 15, 2025

Oracle teams up with AMD, Nvidia to boost cloud infrastructure

The company is leaning on the chipmakers to amplify its Oracle Cloud Infrastructure offerings as AI demand grows. 

By Makenzie Holland • Oct. 14, 2025

Ralph Lauren elevates AI to the C-suite

Naveen Seshadri, the retailer’s global chief digital officer, took on an expanded role this month. 

By Lindsey Wilkinson • Oct. 14, 2025

Salesforce unveils its Agentforce 360 platform to build, deploy AI agents

Vendors, including Google, Amazon and now Salesforce, are combining agentic tools into unified platforms to ease access.

By Lindsey Wilkinson • Oct. 13, 2025