AI & Future Tech: Page 2


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    Roberto Torres/CIO Dive

    Cyber defense is not IT’s job alone, CISA CTO says

    While tech executives must provide critical tools and procedures to lower cyber risk, the whole organization is responsible for fending off attackers.

    By Oct. 18, 2022
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    Roberto Torres/CIO Dive

    10 Gartner tech trends to watch in 2023

    From new entrants to incumbents, one thing is true for each technology: customization is key.

    By Oct. 17, 2022
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    Cecilie_Arcurs via Getty Images

    AI software spending set to nearly double by 2025: Forrester

    Global spending on the software category will reach $64 billion in the next three years, up from $33 billion in 2021, the analyst firm expects.

    By Oct. 14, 2022
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    Scott Olson via Getty Images

    7-Eleven seeking technology partners to improve its daily operations

    The company has partnered with True, an investment and innovation firm, to help identify solutions that can boost efficiency and improve the shopping experience.

    By Brett Dworski • Oct. 12, 2022
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    Deep Dive

    As NYC restricts AI in hiring, next steps remain cloudy

    Other bills are on the books, but some hope regulation will ultimately force software audits and address algorithm biases.

    By Brian Eastwood • Oct. 7, 2022
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    NicoElNino via Getty Images

    New hires won’t fix the AI skills gap

    With internal training strategies, companies can meet highly sought-after talent needs while making use of employees’ business expertise.

    By Oct. 6, 2022
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    AntonioSolano via Getty Images

    Why it’s worth waiting on some emerging tech

    Companies are spending more money and attention on emerging technologies, but hyped technologies — including Web3 and explainable AI — aren’t ready just yet. 

    By Oct. 3, 2022
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    themotioncloud via Getty Images

    Can companies make decisions with AI?

    The biggest challenge with enterprise AI insights is viewing the technology as a cultural shift — not an isolated tool.

    By Oct. 3, 2022
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    Dean Mouhtaropoulos via Getty Images

    Businesses wait and see on metaverse as tech debt limits experimentation

    As metaverse, crypto and Web3 hog the headlines, enterprise leaders are waiting for competitors to invest first.

    By Sept. 29, 2022
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    Opinion

    5 uncomfortable questions to improve enterprise data culture

    Tech leaders must find the gaps in their data strategy to actively shape a data culture that enables insights-driven decision-making 

    By Kim Herrington • Sept. 26, 2022
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    Edwin Tan via Getty Images

    Where the benefits of responsible AI emerge

    Constraints for AI programs abound, but recent research found tangible business benefits when implemented responsibly, including improved products and brand differentiation. 

    By Sept. 22, 2022
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    Scott Olson via Getty Images

    Where AI fits in the Sam’s Club tech portfolio

    AI helps drive purchases and improve the shopping experience. The bottom line is member retention, said CTO Vinod Bidarkoppa.

    By Sept. 20, 2022
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    Vittorio Zunino Celotto / Staff via Getty Images

    The metaverse joins the list of enterprise IT maybes

    Securing, operationalizing and defining the metaverse are three challenges to wide adoption. Inventing the metaverse is another. 

    By Sept. 9, 2022
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    Gorodenkoff via Getty Images

    AI can reimagine the contact center. Is the enterprise ready?

    Conversational AI can shave tens of billions off labor costs, Gartner projects. But first, businesses must contend with key data and tech stack challenges. 

    By Sept. 7, 2022
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    Kristoffer Tripplaar/Newscom.

    How New York Life deploys hybrid AI to ease underwriting

    The convergence of big data, electronic health records, machine learning and human expertise is modernizing life insurance – in measured steps.

    By Sept. 6, 2022
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    imaginima via Getty Images

    AI for everyone: Companies are bullish on automation

    The talent crunch is not an impediment to AI. Businesses are now looking for new ways to accelerate deployments.

    By Aug. 30, 2022
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    bymuratdeniz via Getty Images

    Applied AI investments shot up 150% in 3 years: McKinsey

    From shaping leadership structures to delivering ROI, businesses want to successfully deploy AI projects. But bad data, ethical concerns and talent are holding some businesses back.

    By Aug. 29, 2022
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    Courtesy of Panera

    Panera tests drive-thru AI in search of speed, accuracy

    The chain is deploying AI technology in two cafes with the goal of achieving 5% to 10% faster service times.

    By Aneurin Canham-Clyne • Aug. 29, 2022
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    Daphne Howland/CIO Dive

    Levi’s leverages AI to boost e-commerce fulfillment

    The denim brand is launching a new platform to streamline deliveries, part of its larger effort to digitally enhance its operations. 

    By Megan Ruggles • Aug. 25, 2022
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    Kimberly White via Getty Images

    The ‘substrate of your company’: A glimpse at how Intuit approaches data

    Data empowers executives to make informed decisions, understand customer behavior and keep an eye on business operations. Without proper care, valuable insights can be lost.

    By Aug. 23, 2022
  • A sign is posted in front of a Walmart store on November 16, 2021 in American Canyon, California.
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    Justin Sullivan via Getty Images

    Walmart touts faster inventory management thanks to AR

    An AR technology called VizPick is letting the company accelerate inventory management in 4,500 U.S stores.

    By Aug. 17, 2022
  • A woman sitting at a table using her phone as a calculator. On the table there are financial charts.
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    Hispanistic via Getty Images

    How to develop a data strategy from scratch

    Technology-enabled tracking — and processing — should be a priority when setting up a data initiative.

    By Emma Liem Beckett • Aug. 15, 2022
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    Galeanu Mihai via Getty Images

    Enterprise AI investments hung up on data sourcing, prep

    Data is central to speeding up operations or making accurate predictions. Finding and preparing data is often the hardest part of the process.

    By Aug. 11, 2022
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    themotioncloud via Getty Images

    AI becoming backbone of products and services: Gartner Hype Cycle

    There are roadblocks to adoption: a lack of resources and the fragmentation of AI tools require executives to create more cohesive adoption strategies.

    By Aug. 10, 2022
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    NicoElNino via Getty Images

    Global RPA market keeps growing but barriers persist

    An automation drive will push global RPA software revenue to $2.9 billion by the end of 2022. However, growth is slowing down as CIOs deal with barriers to success.

    By Aug. 3, 2022