Salesforce rolls out $50M AI training push

The software provider will waive fees on Trailhead platform courses and stand up an AI training hub at its San Francisco headquarters.

By Roberto Torres • Sept. 18, 2024

An unlikely hero is running generative AI workloads: the mainframe

AI requires quality data and more often than not, the most important enterprise data lives in mainframes, experts said.

By Matt Ashare • Sept. 17, 2024

Explore the Trendline➔

Generative AI

Companies are pushing technology executives to leverage generative AI, a task that requires customized strategies and the necessary guardrails.

By CIO Dive staff

4 guardrails to strengthen generative AI strategies

Before kickstarting implementations, enterprises need to assess the regulatory, ethical and technical implications of adopting generative AI.

By Doug Ross • Sept. 16, 2024

Slack adds agents, workflow builder as AI capabilities expand

A set of new AI features is arriving to the platform, letting users more easily catch up on missed messages and find information.

By Lindsey Wilkinson • Sept. 16, 2024

Family Dollar implements AI for category management, merchandising

The discount chain picked Dunnhumby to power a platform aimed at localizing product assortment to better meet shoppers’ needs.

By Peyton Bigora • Sept. 13, 2024

Dell awaits PC refresh cycle, leans on server segment to buoy revenues

The company sees a bright future in PC sales on the horizon, but not until late in the year, COO Jeffrey Clarke said Tuesday at a Goldman Sachs technology conference.

By Matt Ashare • Sept. 12, 2024

JPMorgan Chase to equip 140K workers with generative AI tool

The bank expects up to $2 billion in AI-related upside, President and COO Daniel Pinto said during a conference earlier this week. 

By Lindsey Wilkinson • Sept. 11, 2024

AWS plans UK cloud expansion, pours $10B more into AI infrastructure

Amazon’s cloud division will now invest more than $14 billion in the region through 2028, the company said Wednesday.

By Matt Ashare • Sept. 11, 2024

Oracle leans on private cloud to fortify enterprise security, data sovereignty

“We expect that private clouds will greatly outnumber public clouds,” Oracle Chairman and CTO Larry Ellison said Monday.

By Matt Ashare • Sept. 10, 2024

How the NFL plans to tackle generative AI this season

Employees in the league’s media division are using Amazon Q Business and a Bedrock-based research tool to improve workflows and productivity.

By Lindsey Wilkinson • Updated Sept. 12, 2024

Oracle cements multicloud integration with AWS, Google alliances

Oracle deployed data services running on OCI servers in AWS and Google Cloud data centers, the company announced Monday.

By Matt Ashare • Sept. 9, 2024

Salesforce shapes industry-tailored AI strategy targeting 15 sectors

The software provider unveiled an AI Use Case Library with more than 100 AI capabilities aimed at retail, life sciences, healthcare and other sectors.

By Lindsey Wilkinson • Sept. 9, 2024

Colgate-Palmolive deploys AI to drive top-line growth, productivity

The company is working to hone its AI efforts around revenue management, advertising and cost savings, CEO Noel Wallace said.

By Lindsey Wilkinson • Sept. 9, 2024

Tech unemployment grew in August but open roles abound

IT positions across the economy dipped by 28,000 in August, according to a CompTIA review of U.S. Bureau of Labor Statistics data.

By Roberto Torres • Sept. 6, 2024

VMware raises Broadcom’s software profile, but chips remain core business

The company expects networking and semiconductor hardware demand to drive AI revenues to $12 billion this year, Broadcom CEO Hock Tan said.

By Matt Ashare • Sept. 6, 2024

Enterprises want to build trust, confidence in workplace AI

IT leaders point to cybersecurity, data breaches, reliability and accuracy as common concerns, according to an ABBYY survey.

By Lindsey Wilkinson • Sept. 6, 2024

Anthropic launches Claude Enterprise with more security, admin controls

The business-focused version of the tool includes a GitHub integration to help with programming tasks, among other expanded features. 

By Lindsey Wilkinson • Sept. 4, 2024

Office Depot parent company rolls out generative AI assistant to 900 stores

ODP Corporation, which also operates OfficeMax, introduced the ODP Personal Assistant to enable associates to spend more time helping customers.

By Bryan Wassel • Sept. 4, 2024

AI developers break into top 10 highest-paid IT positions, Stack Overflow says

The average annual compensation package for software engineers building AI systems reached $160,000, according to a study by the online platform.

By Lindsey Wilkinson • Sept. 3, 2024

Salesforce bets on generative AI agents as the future of customer service

The Agentforce platform, which will publicly launch in October, has found success among early adopters, CEO Marc Benioff said.

By Bryan Wassel • Aug. 30, 2024

Bath & Body Works to launch generative AI fragrance finder

The retailer plans to leverage large language models and data to increase customer traffic and sales over time. 

By Lindsey Wilkinson • Aug. 30, 2024

Business satisfaction with AI, automation solutions and services languishes

The gap in customer satisfaction scores stems from a disconnect between technology expectations and reality, ISG found.

By Kristen Doerer • Aug. 30, 2024

What CIOs should know about California’s contentious AI bill

The rules laid out in SB 1047 place guardrails on the technology’s development and enable the state attorney general to sue if organizations are non-compliant. 

By Lindsey Wilkinson • Aug. 30, 2024

Nvidia sustains triple-digit revenue growth amid AI building boom

“Data centers worldwide are in full steam to modernize the entire computing stack,” Nvidia President and CEO Jensen Huang said Wednesday.

By Matt Ashare • Aug. 29, 2024

Double-checking work tops AI priorities among employees: report

Managers and workers are at odds over the primary application of the technology within business processes, Slingshot data found.

By Lindsey Wilkinson • Aug. 28, 2024