Boards confident on cyber oversight, but tech changes outpace readiness

Nearly half of corporate directors think board members need cybersecurity expertise, a BDO survey found.

By Eric Geller • Oct. 21, 2026

How The Kraft Group uses AI for behavior management

Building trust and listening to employees is key to getting buy-in for new technologies, Chief Information and Technology Officer Michael Israel said.

By Paige Gross • Oct. 20, 2026

Explore the Trendline➔

Automation

In search of productivity gains, IT leaders are making automation their top priority. But successful enterprise AI deployments depend on access to the right data sets.

By CIO Dive staff

Alaska Airlines taps CVS Health exec for newly created tech role

As the company's chief information technology officer, Amaresh Siva will lead enterprise tech and AI as the company looks for a return to profitability.

By Makenzie Holland • Oct. 20, 2026

AI billing spikes threaten businesses with operational strain

More than half of businesses are failing to control AI costs amid the agentic rush, according to a report from Splunk.

By Makenzie Holland • Oct. 20, 2026

AI risks, value remain unaligned for CIOs

When trust in AI is low, and cost is high, businesses must routinely audit models to make sense of exorbitant spending, Gartner analysts said. 

By Paige Gross • Oct. 19, 2026

CIOs unprepared for agentic workforce shift

Just 4% of tech leaders have plans in place to retool roles for an agentic-human workforce, a Gartner survey found.

By Roberto Torres • Oct. 19, 2026

How CIOs can address the hidden cost of AI delegation

Leaders need a more nuanced understanding of human involvement as AI becomes embedded in everyday work.

By Philip Walsh • Oct. 19, 2026

Your AI resolved the call. Did your customer get the right answer?

Agentic CX confidence is rising. The blind spots in agentic CX measurement are not shrinking.

Oct. 19, 2026

When the network fixes itself before anyone notices

Overnight, a DHCP service disruption hit Grant Thornton Advisors. By morning, it was already resolved, before a single employee noticed.

Oct. 19, 2026

Sprouts’ first-ever CTO departs

Jim Bahrenburg stepped down after three years in the role, marking the first confirmed C-suite change since the grocer announced a CEO succession plan in September.

By Peyton Bigora • Oct. 16, 2026

Agentic AI gap persists between executives, workers

When it comes to deploying AI agents, leaders find more success than their employees, who face tool overload and trust gaps.

By Paige Gross • Oct. 16, 2026

Expedia’s AI chief: Models are fungible, data isn’t

Ten months into his role, Xavier Amatriain details why the organization aims to keep flexible with the AI models it deploys  — and its tech team.

By Paige Gross • Oct. 16, 2026

Tech Bytes: ServiceNow looks to boost AI agent control

This installment also looks at Workday’s autopilot agents, Broadcom’s hypervisor security offering and how Microsoft is positioning its Azure Maia chips.

By Makenzie Holland • Oct. 15, 2026

Top banks reckon with AI risks, but spot benefits

“We’re not going to allow just any outside agent to come inside the company because that’s just too risky,” JPMorgan Chase CEO Jamie Dimon said.

By Makenzie Holland • Oct. 15, 2026

Dedicated AI officers, platforms lead businesses to ROI

Despite a link between the executive role and better returns, clear ownership over AI matters more than titles, a Wharton study found. 

By Paige Gross • Oct. 14, 2026

Software providers are still waiting for AI to pay off

Vendors and CIOs both need more visibility into how the tech is being used amid shifts in pricing structures, a Revenera study found.

By Paige Gross • Oct. 14, 2026

Workday brings autopilots to finance in autonomous AI bet

The company said its latest tools will anticipate needs and take actions across finance and HR workflows, with customer-defined controls.

By Alexei Alexis • Oct. 13, 2026

IT execs brace for AI agent security incidents

With shadow AI on the rise, 36% of leaders would try to quietly handle an agent-driven security incident without disclosing it, a Workato report found.

By Makenzie Holland • Oct. 13, 2026

How Unilever tailors AI focus to business outcomes

“AI loves context, context loves data, that’s where we start,” said Allen Bates, SVP, chief digital and information officer, Unilever North America.

By Makenzie Holland • Oct. 13, 2026

What the C-suite needs to know about AI governance

Executives are learning tough lessons about security, oversight and accountability as AI adoption surges.

By David Jones • Oct. 12, 2026

You can’t trust vibes in production

Humans define intent, policy, boundaries, and acceptable outcomes while agents investigate, decide, and act within those constraints.

By Tucker Callaway, CEO of Mezmo • Oct. 12, 2026

AI-assisted development has gone mainstream, but synthetic data solutions haven’t kept up

Software testing is one of the best-suited use cases for AI agents in development. Agents can write, update and run tests in a fraction of the time it would take humans.

Oct. 12, 2026

Getting AI-ready: AI’s impact on data center subsystems

Learn how AI changes the data center, and how to address challenges for a seamless implementation.

Oct. 12, 2026

Tech pros uneasy about current state of labor market

Despite a year-over-year jump in demand, just 1 in 7 IT professionals feel good about the state of hiring amid unrealistic role expectations.

By Scarlett Evans • Oct. 9, 2026

PC shipments dropped sharply in Q3 as rising costs hurt demand

Higher costs are forcing IT leaders to hold back on purchases while supply chain shortages are pushing vendors to continue raising prices, according to Omdia.

By Makenzie Holland • Oct. 9, 2026