AI & Future Tech
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What happened to enterprise ambitions in the metaverse?
Meta and Microsoft pulled back, Disney put efforts on hold and Walmart shuttered a Roblox storefront as immersive VR aspirations dwindle.
By Matt Ashare • March 31, 2023 -
GPT-4 draws more heat as AI advocates file FTC complaint against OpenAI
An AI advocacy group’s complaint arrived the same week FTC Chair Lina Khan said AI was top of mind for the agency while speaking at an antitrust summit.
By Lindsey Wilkinson • March 30, 2023 -
Call for a pause on AI training met with skepticism
Even those in favor of more rules and guidance surrounding the rapid onset of generative AI systems said the approach shared by The Future of Life Institute is unlikely to work.
By Lindsey Wilkinson • March 29, 2023 -
What to consider as vendors add generative AI to workplace tools
In order for enterprises to get any value from these additions, business leaders have to put in the work.
By Lindsey Wilkinson • March 29, 2023 -
Cisco plugs AI and automation into platform as Webex Calling passes 10M users
The digital communication and networking company doubled down on hybrid work technologies with video conferencing enhancements.
By Matt Ashare • March 28, 2023 -
Zoom jumps on ChatGPT bandwagon, integrates generative AI features
New capabilities will include summarizing meetings and chat threads, drafting emails and creating whiteboard presentations.
By Matt Ashare • March 27, 2023 -
Opinion
CIOs must prepare for the machine customers of the future
C-suite collaboration is key for business to capitalize on this developing AI technology.
By Don Scheibenreif • March 27, 2023 -
ChatGPT bug underlines need to limit shadow IT
If you share information with the tool, you do so at your own risk, according to experts.
By Lindsey Wilkinson • March 23, 2023 -
GitHub teases Copilot X, powered by GPT-4
Microsoft-owned entities such as Azure and GitHub are reaping the benefits of Microsoft’s multibillion, multiyear partnership with OpenAI.
By Lindsey Wilkinson • March 22, 2023 -
Suddenly, there’s a race to put generative AI in CRMs
While Microsoft and Salesforce claim to be the first to put generative AI capabilities in a CRM — neither is likely to be the last.
By Lindsey Wilkinson • March 8, 2023 -
Generative AI a ‘game-changer’ but businesses are worried about the ethics
Most executives plan to prioritize generative AI over the next year and a half, Salesforce research shows.
By Roberto Torres • March 6, 2023 -
OpenAI lowers ChatGPT API price
Enterprise data submitted through the API won’t power ChatGPT's training model unless businesses opt in, the company said.
By Lindsey Wilkinson • March 1, 2023 -
Financial services’ AI appetite grows, study says
Top uses for AI in the financial services sector include next-best-action systems, portfolio optimization and fraud detection.
By Suman Bhattacharyya • March 1, 2023 -
Colgate-Palmolive turns to automation for a process upgrade
IT teams optimized workflows with deployments of more than 70 bots throughout business functions, including HR, marketing, finance and sales.
By Lindsey Wilkinson • Feb. 27, 2023 -
AWS, Hugging Face partnership promises faster and cheaper generative AI deployment
The pair is the latest to enter the AI arena following Microsoft’s OpenAI partnership and Google’s Anthropic investment.
By Lindsey Wilkinson • Feb. 22, 2023 -
Threat actors can use ChatGPT, too. Here’s what businesses should watch
While IT departments seek enterprise applications, cyber teams must be on the lookout for attacks using the generative AI technology.
By Lindsey Wilkinson • Feb. 21, 2023 -
OpenAI charts ChatGPT improvements amid transparency efforts
As public interest in generative AI continues to rise, regulators and consumers are pushing for greater transparency on data collection and potential applications of the technology.
By Lindsey Wilkinson • Feb. 17, 2023 -
How EY approaches generative AI
With a laundry list of enterprise clients, the company is sticking to its AI frameworks to guide next steps.
By Lindsey Wilkinson • Feb. 15, 2023 -
GitHub Copilot for Business, now in public release, weaves in security
The AI-powered coding tool now sports a more advanced OpenAI model.
By Lindsey Wilkinson • Feb. 14, 2023 -
OkCupid helps users find love through ChatGPT
Love is in the air with help from AI, but experts caution against ChatGPT-powered catfishing.
By Lindsey Wilkinson • Feb. 14, 2023 -
4 roadblocks to business adoption of generative AI
As CIOs and tech leaders gauge the risks and rewards of models like ChatGPT, they first need to address critical friction points.
By Lindsey Wilkinson • Feb. 13, 2023 -
Most employees using AI tools for work aren’t telling their bosses
More than one-third of employees are using generative AI tools to help with work-related tasks, according to Fishbowl data.
By Ryan Golden • Feb. 10, 2023 -
Snapple turns to AI for next iteration of brand’s ‘Real Facts’ program
The beverage brand is inviting consumers to use an OpenAI-powered tool to generate facts, with some appearing under bottle caps in 2024.
By Sara Karlovitch • Feb. 10, 2023 -
Microsoft’s OpenAI-powered Bing hits the AI scene
More powerful than ChatGPT, Microsoft unveiled a new and improved search engine Tuesday, incorporating OpenAI technology.
By Lindsey Wilkinson • Feb. 7, 2023 -
What to know about Google’s AI strategy
OpenAI's launch of ChatGPT spurred an AI race, prompting incumbents like Google to share plans for public tool releases.
By Lindsey Wilkinson • Feb. 6, 2023