AI & Future Tech


  • Cigna's logo is seen on a door.
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    Julia Rendleman via Getty Images
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    Cigna launches generative AI assistant for members

    The health insurer is trying to improve the customer experience by connecting them with an AI bot, but analyses show generative AI can make mistakes.

    By Rebecca Pifer • June 17, 2025
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    gorodenkoff via Getty Images
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    Tech roles proliferate in the C-suite amid AI adoption push

    Half of executives say their organization has at least four C-level technology officers, according to Deloitte data.

    By June 17, 2025
  • Heinz ketchup on shelves at a Walmart Supercenter on Aug. 2, 2023 in Austin, Texas
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    Brandon Bell via Getty Images
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    How Kraft Heinz measures AI project value

    A newly formed team helps the food and beverage giant assess the success of an initiative as it works to facilitate an innovation funnel.

    By June 16, 2025
  • Hanlin Tang, CTO of neural networks at Databricks, speaks on stage at the data an ai platform company's annual conference.
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    Permission granted by Databricks
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    Databricks activates agent-building toolkit, deepens hyperscaler alliances

    The company expanded its Microsoft Azure AI integrations and deployed Google’s Gemini models as it continued to forge agentic partnerships.

    By June 16, 2025
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    Wasan Tita via Getty Images
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    Opinion

    Start small, win big: How to choose the right AI use cases

    CIOs can guide their organizations to success by focusing on applications that solve existing pain points and provide measurable business value.

    By Becky Carroll • June 16, 2025
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    pinglabel via Getty Images
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    Sponsored by DeepL

    How language AI cuts costs, reduces risk and fuels global growth

    Language barriers remain one of the most overlooked sources of lost productivity, customer churn and compliance risk, but forward-looking enterprises are turning to Language AI to solve them at scale.

    June 16, 2025
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    Brandon Bell via Getty Images
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    Mattel rolls out ChatGPT Enterprise

    The toymaker plans to use OpenAI’s technology to improve product development and customer engagement.

    By June 13, 2025
  • AWS VP of Worldwide Public Sector Dave Levy speaks with U.S. Director of National Intelligence Tulsi Gabbard on stage at the AWS Summit in Washington, D.C. on June 10, 2025.
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    Lindsey Wilkinson/CIO Dive
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    National security agencies embrace AI for operations

    Director of National Intelligence Tulsi Gabbard and CIA Director of AI Lakshmi Raman discussed using the technology to accelerate accreditation processes and declassify documents.

    By June 12, 2025
  • A sign is posted in front of Oracle headquarters on March 11, 2024 in Redwood Shores, California
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    Justin Sullivan / Staff via Getty Images
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    Oracle waves off cloud customers as its data center investments balloon

    “We are putting out as much capacity as we possibly can,” CEO Safra Catz said during a Wednesday earnings call.

    By June 12, 2025
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    Scott Olson via Getty Images
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    Starbucks deploys virtual assistant to improve workflows

    Green Dot Assist will help staff look up various ingredients for drinks, troubleshoot equipment and help managers staff last-minute callouts.

    By Julie Littman • June 11, 2025
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    JHVEPhoto via Getty Images
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    Cisco fortifies enterprise networking gear to support AI workloads

    The company is aiming to help enterprises bolster security and resilience as they power up compute-intensive AI workloads.

    By June 11, 2025
  • AWS VP of Worldwide Public Sector Dave Levy speaks with White House AI and Crypto Czar David Sacks during a fireside chat at the AWS Summit in Washington, D.C. on June 10, 2025.
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    Lindsey Wilkinson/CIO Dive
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    Trump AI czar talks DeepSeek, doomers and regulation

    David Sacks also urged enterprise technology leaders to do their part and help overcome AI's poor perception problem at this week’s AWS Summit.

    By June 11, 2025
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    SeventyFour via Getty Images
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    The enterprise is not ready for vibe coding — yet

    CIOs are familiar with AI-based approaches to software and application development, but it’s a field that keeps growing. 

    By June 11, 2025
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    Leon Neal / Staff via Getty Images
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    How 3 banks are capitalizing on AI

    Lloyds Banking Group, NatWest and Truist are building on in-house productivity gains to scale more ambitious use cases.

    By June 10, 2025
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    Scott Olson via Getty Images
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    Restaurants develop a taste for AI as economic outlook sours

    BJ’s Restaurants, Cracker Barrel and Bloomin’ Brands pursue efficiency and productivity gains with AI initiatives.

    By June 10, 2025
  • President Donald Trump waves to a crowd at the White House on April 2, 2025.
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    Andrew Harnik via Getty Images
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    Trump scraps Biden software security, AI, post-quantum encryption efforts in new executive order

    The White House accused the Biden administration of trying to “sneak problematic and distracting issues into cybersecurity policy.” 

    By Eric Geller • June 9, 2025
  • Three trucks in PepsiCo's fleet on June 2, 2015.  Frito Lay and Pepsi logos are visible.
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    Courtesy of PepsiCo Media Gallery
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    How PepsiCo moves past AI pilot purgatory

    The food and beverage company focuses on "four or five big bets" and provides an internal sandbox for employee experimentation, said Athina Kanioura, EVP, chief strategy and transformation officer.

    By June 9, 2025
  • AWS, Microsoft Azure, Google cloud, Alibaba cloud, Baidu AI Cloud, VMware, ctyun, HUAWEI cloud and Tencent cloud app icons are show on a screen.
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    Robert Way via Getty Images
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    FinOps gets a hyperscaler boost as AI, SaaS costs come into FOCUS

    AWS, Microsoft, Google Cloud and Oracle expanded their support for the FinOps Foundation’s ongoing battle to tame enterprise IT spending.

    By June 5, 2025
  • U.S. Secretary of Commerce Howard Lutnick arrives at a Senate Appropriations Committee hearing in the Dirksen Senate Office Building on Capitol Hill on June 04, 2025, in Washington, DC.
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    Andrew Harnik via Getty Images
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    Trump admin rebrands AI safety institute in latest oversight move

    The agency will be known as the Center for AI Standards and Innovation, aiming to serve as the "primary point of contact" for related testing and research.

    By June 5, 2025
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    Retrieved from Leo Humphries on May 30, 2025
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    Psst, employers: AI interviewers may be alienating applicants

    Some companies are creating an ethical quandary by bringing a “wild west” mentality to AI integration in the workplace, organizational psychologist Brian Smith said.

    By Emilie Shumway • June 5, 2025
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    Jesse Grant via Getty Images
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    Beauty brands blend AI into operations

    The Estée Lauder Companies, Coty and Ulta Beauty are pushing forward on the technology to save costs, tailor communications and optimize forecasts. 

    By June 4, 2025
  • Hewlett Packard Enterprise office building in Houston on March 22, 2022.
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    JHVEPhoto via Getty Images
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    HPE gains enterprise traction with private cloud, AI-powered servers

    One-third of the company’s AI orders were driven by enterprise-based GPU server purchases, executives said Tuesday.

    By June 4, 2025
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    Hiraman via Getty Images
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    Data privacy, compliance spend rises alongside AI efforts

    U.S. businesses increased budgets by 71% to secure their data, according to a Blancco report published Wednesday. 

    By June 4, 2025
  • Attendees at the Snowflake Summit 2025 conference walk through a lobby of the Marcone Center in San Francisco on June 3, 2025.
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    Courtesy of Snowflake
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    Snowflake retools data cloud to fuel AI agents, expand integrations

    The company rolled out an expansive portfolio of product updates and acquired PostgreSQL startup Crunchy Data this week.

    By June 3, 2025
  • A close up of a man's hand holding a phone displaying a conversation with a chatbot.
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    ArtMarie via Getty Images
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    Business leaders expect agentic AI to take over customer service

    Agentic AI will handle most customer service interactions with tech vendors in the next three years, according to Cisco projections.

    By Kristen Doerer • June 3, 2025