Agentic AI boosts productivity, but C-suite struggles to reap value

Fewer leaders are finding reportable business value from their AI use than they did earlier this year, according to Accenture data.

By Paige Gross • Aug. 4, 2026

Which skills can AI not replace?

Employers are in need of “durable skills” despite swift changes to workplace technology, a Resume Now report indicated.

By Kathryn Moody • Aug. 4, 2026

Explore the Trendline➔

Agentic AI

CIOs face an enormous challenge: Fielding a technology that could forever change how enterprise work gets done.

By CIO Dive staff

AI incidents cost enterprises $2M or more, and the biggest shadow AI culprit is IT

Among enterprise decision-makers, 47% named IT and infrastructure as the top source of shadow AI, per a WitnessAI survey.

By Nidhi Sharma • Aug. 4, 2026

The AI access gap is widening amid uneven adoption

Senior leaders report better access to AI tools and training than junior staff, creating adoption disparities and strategic misalignment across enterprises.

By Roberto Torres • Aug. 3, 2026

Amazon ups AI investments as cloud sector chases windfall

Yearly enterprise cloud spending jumped to $500 billion in support of AI buildouts, according to Synergy Research Group.

By Paige Gross • Aug. 3, 2026

Enterprises seek help to deploy AI as complexity mounts

Forward deployed engineers are supporting companies by linking technical AI rollouts to business processes and easing adoption.

By Makenzie Holland • Aug. 3, 2026

AI agents need a control plane before they scale

To be truly AI-ready, leaders must centralize management for securing AI apps, models and agents.

Aug. 3, 2026

Cost-per-token worked for AI’s first wave — but not the next

A clear assessment of AI costs requires a complete, nuanced understanding of compute environments.

By Chen Goldberg • July 31, 2026

Microsoft holds the line on infrastructure spending

The company is well-positioned with its current data center investments as cloud revenue soars, executives said Wednesday.

By Paige Gross • July 30, 2026

As token costs mount, leaders revise their AI plans

Some businesses are charging ahead instead of pulling back despite mounting bills, according to an EY survey.

By Roberto Torres • July 30, 2026

Most US companies lack mature AI governance frameworks

Companies are spending on governance, but aren't fully prepared as agentic AI spreads, a Schellman report found.

By Paige Gross • July 30, 2026

1 in 4 dollars spent on AI goes to waste, report finds

More than half of businesses lack a dedicated owner for AI costs, which can lead to overspend, according to a Harness report.

By Scarlett Evans • July 29, 2026

Microsoft launches agentic security platform designed to combat AI-based attacks

The rollout comes amid growing concerns about the ability of hackers to launch campaigns using autonomous methods. 

By David Jones • July 28, 2026

AI shifts mainframe modernization strategy

To stay or not to stay on the mainframe? AI might help enterprises do both.

By Makenzie Holland • July 28, 2026

The evolving skill set of the CIO

Communication skills, a commercial mindset and change management chops are three key areas businesses look at when evaluating CIO candidates. In today’s market, companies often come up short.

By Roberto Torres • July 28, 2026

Tech industry giants say US must embrace openness, transparency in AI

Nvidia, Microsoft and other top vendors joined a pair of initiatives to recognize open-source and open-weight AI models as essential cybersecurity tools.

By Eric Geller • July 27, 2026

How CIOs can evaluate enterprise software vendors

The ecosystem of providers is expanding rapidly, leaving CIOs with complex decisions that can make or break modernization efforts.

By Sudhakar Shivaraju • Updated July 30, 2026

Enterprises contend with mounting AI costs as tools sprawl

Vendors are working to help CIOs reach a delicate balance of enabling technology adoption — without breaking the budget.

By Roberto Torres • July 24, 2026

Tech leads all other industries in Q2 wage growth

Salaries in the tech sector jumped 6.9% year over year, according to Payscale data. But growth is uneven across job categories.

By Roberto Torres • July 24, 2026

Google hikes capital expenditures to $205B, citing demand growth

The tech provider will continue to expand compute in response to capacity constraints, CFO Anat Ashkenazi said during a Wednesday earnings call.

By Makenzie Holland • July 23, 2026

What OpenAI’s model breach says about future enterprise security

Businesses don’t need to panic, but they should be ramping up their incident response capabilities, Gartner VP analyst Dennis Xu said.

By Paige Gross • July 22, 2026

Bank of America upgrades customer service employee tool

Generative AI capabilities added to EricaAssist will allow customer service employees to handle client inquiries more quickly, the lender said.

By Caitlin Mullen • July 22, 2026

Employee distrust hinders AI scale

Companies can overcome the skepticism by working with their employees so that they understand governance and risk, a TeamViewer report found.

By Paige Gross • July 22, 2026

AI skills gap persists despite widening personal use

Companies assuming employees will bring AI skills into their jobs will set themselves up to fail, according to CompTIA VP of Research Seth Robinson. 

By Roberto Torres • July 21, 2026

Are grocers making smart investments in back-end AI?

Retailers should lean into tech partnerships to alleviate operational pain in the short term, but they should also lay the rails for agentic operations, experts said.

By Jeff Wells • July 21, 2026