Cigna launches generative AI assistant for members

The health insurer is trying to improve the customer experience by connecting them with an AI bot, but analyses show generative AI can make mistakes.

By Rebecca Pifer • June 17, 2025

Tech roles proliferate in the C-suite amid AI adoption push

Half of executives say their organization has at least four C-level technology officers, according to Deloitte data.

By Roberto Torres • June 17, 2025

How Kraft Heinz measures AI project value

A newly formed team helps the food and beverage giant assess the success of an initiative as it works to facilitate an innovation funnel.

By Lindsey Wilkinson • June 16, 2025

Databricks activates agent-building toolkit, deepens hyperscaler alliances

The company expanded its Microsoft Azure AI integrations and deployed Google’s Gemini models as it continued to forge agentic partnerships.

By Matt Ashare • June 16, 2025

Start small, win big: How to choose the right AI use cases

CIOs can guide their organizations to success by focusing on applications that solve existing pain points and provide measurable business value.

By Becky Carroll • June 16, 2025

How language AI cuts costs, reduces risk and fuels global growth

Language barriers remain one of the most overlooked sources of lost productivity, customer churn and compliance risk, but forward-looking enterprises are turning to Language AI to solve them at scale.

June 16, 2025

Mattel rolls out ChatGPT Enterprise

The toymaker plans to use OpenAI’s technology to improve product development and customer engagement.

By Lindsey Wilkinson • June 13, 2025

National security agencies embrace AI for operations

Director of National Intelligence Tulsi Gabbard and CIA Director of AI Lakshmi Raman discussed using the technology to accelerate accreditation processes and declassify documents.

By Lindsey Wilkinson • June 12, 2025

Oracle waves off cloud customers as its data center investments balloon

“We are putting out as much capacity as we possibly can,” CEO Safra Catz said during a Wednesday earnings call.

By Matt Ashare • June 12, 2025

Starbucks deploys virtual assistant to improve workflows

Green Dot Assist will help staff look up various ingredients for drinks, troubleshoot equipment and help managers staff last-minute callouts.

By Julie Littman • June 11, 2025

Cisco fortifies enterprise networking gear to support AI workloads

The company is aiming to help enterprises bolster security and resilience as they power up compute-intensive AI workloads.

By Matt Ashare • June 11, 2025

Trump AI czar talks DeepSeek, doomers and regulation

David Sacks also urged enterprise technology leaders to do their part and help overcome AI's poor perception problem at this week’s AWS Summit.

By Lindsey Wilkinson • June 11, 2025

The enterprise is not ready for vibe coding — yet

CIOs are familiar with AI-based approaches to software and application development, but it’s a field that keeps growing. 

By Lindsey Wilkinson • June 11, 2025

How 3 banks are capitalizing on AI

Lloyds Banking Group, NatWest and Truist are building on in-house productivity gains to scale more ambitious use cases.

By Matt Ashare • June 10, 2025

Restaurants develop a taste for AI as economic outlook sours

BJ’s Restaurants, Cracker Barrel and Bloomin’ Brands pursue efficiency and productivity gains with AI initiatives.

By Lindsey Wilkinson • June 10, 2025

Trump scraps Biden software security, AI, post-quantum encryption efforts in new executive order

The White House accused the Biden administration of trying to “sneak problematic and distracting issues into cybersecurity policy.” 

By Eric Geller • June 9, 2025

How PepsiCo moves past AI pilot purgatory

The food and beverage company focuses on "four or five big bets" and provides an internal sandbox for employee experimentation, said Athina Kanioura, EVP, chief strategy and transformation officer.

By Lindsey Wilkinson • June 9, 2025

FinOps gets a hyperscaler boost as AI, SaaS costs come into FOCUS

AWS, Microsoft, Google Cloud and Oracle expanded their support for the FinOps Foundation’s ongoing battle to tame enterprise IT spending.

By Matt Ashare • June 5, 2025

Trump admin rebrands AI safety institute in latest oversight move

The agency will be known as the Center for AI Standards and Innovation, aiming to serve as the "primary point of contact" for related testing and research.

By Lindsey Wilkinson • June 5, 2025

Psst, employers: AI interviewers may be alienating applicants

Some companies are creating an ethical quandary by bringing a “wild west” mentality to AI integration in the workplace, organizational psychologist Brian Smith said.

By Emilie Shumway • June 5, 2025

Beauty brands blend AI into operations

The Estée Lauder Companies, Coty and Ulta Beauty are pushing forward on the technology to save costs, tailor communications and optimize forecasts. 

By Lindsey Wilkinson • June 4, 2025

HPE gains enterprise traction with private cloud, AI-powered servers

One-third of the company’s AI orders were driven by enterprise-based GPU server purchases, executives said Tuesday.

By Matt Ashare • June 4, 2025

Data privacy, compliance spend rises alongside AI efforts

U.S. businesses increased budgets by 71% to secure their data, according to a Blancco report published Wednesday. 

By Roberto Torres • June 4, 2025

Snowflake retools data cloud to fuel AI agents, expand integrations

The company rolled out an expansive portfolio of product updates and acquired PostgreSQL startup Crunchy Data this week.

By Matt Ashare • June 3, 2025

Business leaders expect agentic AI to take over customer service

Agentic AI will handle most customer service interactions with tech vendors in the next three years, according to Cisco projections.

By Kristen Doerer • June 3, 2025