AI & Future Tech

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    5 questions to ask before buying AI products

    Leaders must assess the business value, sophistication and track record of AI products before committing to an AI solution.

    By Nov. 18, 2021
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    Most employees waste 8 hours a week finding data, survey said

    The long-touted merits of AI and automation are creeping into the workflow, and more employees see the advanced technology as a way to make their work lives a touch easier.

    By Nov. 16, 2021
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    DevOps and Agile in the modern enterprise

    Collaboration and communication are still foundational to success, but what do Agile and DevOps look like in action?

    By CIO Dive staff
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    Chipotle, Gulfstream share their tech strategies to improve worker experiences

    VR and automation can improve outcomes for workers and customers, the executives said Wednesday at Forbes CIO Next virtual series.

    By Nov. 12, 2021
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    Demand for AI, emerging tech skills stand out in IT talent shortage

    The rise in emerging tech hiring shows a resurgence of AI, automation and robotics activities in the enterprise, according to CompTIA.

    By Nov. 8, 2021
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    Sponsored by Protiviti

    Emerging technologies: Creating new ways to solve business problems

    The most successful CIOs of the future will be those who seamlessly provide optimal customer and employee experiences while enabling business innovation.

    By GHISLAINE ENTWISLE, Managing Director, Technology Consulting, Melbourne (AU) & SCOTT LALIBERTE, Managing Director, Global Leader, Emerging Technology Solutions, Philadelphia • Nov. 8, 2021
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    A CIO's guide to developing a low-code/no-code strategy

    The technology promises to transform how applications are created, yet companies have to rethink who can, and should, develop self-service tools. (Hint: It's no longer just engineers.) 

    By Christian Kelly, Sriram Sabesan • Nov. 5, 2021
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    AI use lifts team morale, research finds

    The AI upside for company culture trickles down: Better productivity lifts worker satisfaction, strengthening teams along the way.

    By Nov. 2, 2021
  • McDonald's to sell McD Tech Labs to IBM

    The company is evolving its technology strategy, weighing decisions to build technology in-house rather than using partners to develop and scale products, CEO Chris Kempczinski said.

    By Emma Liem Beckett • Oct. 27, 2021
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    Want next-gen tech and processes? Look outside IT for support

    The shift toward citizen developers is not about leaving IT out of the mix. Instead, technology advances are made through business and IT co-creation.

    By Oct. 26, 2021
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    Half of restaurant operators plan to deploy automation in 2-3 years, report finds

    Restaurants are warming up to the idea of using automation technology to fill labor gaps, a trend gaining momentum across sectors. 

    By Alicia Kelso , Oct. 15, 2021
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    Executives show bias, question AI-based decisions

    Enterprises must address bias toward AI inputs in decision-making, according to research published in the MIT Sloan Management Review research.

    By Oct. 14, 2021
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    How to train, test and maintain AI and machine learning models

    To understand the skill required to train them, it's useful to get a sense of the model creation process — from start to finish.

    By Steven Kursh and Art Schnure • Oct. 7, 2021
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    Tech leaders plan large AI investment, but adoption woes remain

    Four in 10 technology decision-makers say emerging AI applications are still under development, a Gartner survey found.

    By Sept. 29, 2021
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    AI poses threat to trust in business, report finds

    Advances in AI may outpace efforts to curb its potential hazards, the Organization for Economic Cooperation and Development said.

    By Jim Tyson • Sept. 24, 2021
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    More training, more money: Data, AI pros upskill for salary bumps

    Data and AI professionals demonstrate a desire to learn, but many lean on support from their workplace to make it happen.

    By Sept. 15, 2021
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    Talent shortage impedes emerging technology projects, Gartner says

    The lack of automation talent, for example, appears to impact how much progress organizations are able to make on projects.

    By Sept. 13, 2021
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    What's hurting automation? Slow — or no — adoption

    Resistance to change hinders widespread acceptance of automation.

    By Aug. 30, 2021
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    The next phase of AI is generative

    In it's next act, AI will transform from an augmentative technology to a more direct generator of products and data, according to Gartner's 2021 Hype Cycle.

    By Aug. 23, 2021
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    AI supports strategy, but few businesses have mature adoption: report

    AI strategies vary according to maturity levels, according to a report from Cognizant. Just 20% of businesses are leaders in terms of their AI adoption.

    By Aug. 10, 2021
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    The Water Cooler: 7 executives decide how to pilot projects

    With time, resources and money at stake, technology teams approach pilots strategically to maximize wins.

    By , July 26, 2021
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    Markus Spiske

    Finding the ROI in blockchain

    Gartner expects blockchain added value will reach $3.1 trillion by 2030. But only certain kinds of implementations can deliver on the upfront investment.

    By June 23, 2021
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    AI spend rises as enterprises solve for scale, adoption

    Companies used AI to respond to the pandemic, but challenges in the next phase include internal alignment around technology deployment.

    By June 17, 2021
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    How CIOs can shape post-pandemic customer service tech

    The pandemic upended the way businesses approached customer service. The next stage brings automation and employee experience to the forefront.

    By June 10, 2021
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    4 IT executives discuss future tech plans

    Strategic IT investments to prepare businesses for the future include 5G, RPA and digital-first initiatives.

    By May 26, 2021
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    How CIOs used AI, RPA to solve pandemic pain points

    Experiments with AI, RPA and natural language processing are evolving from trial to scale as companies weigh the long-term ROI for automation-heavy technologies.

    By May 25, 2021