AI skills gap persists despite widening personal use

Companies assuming employees will bring AI skills into their jobs will set themselves up to fail, according to CompTIA VP of Research Seth Robinson. 

By Roberto Torres • July 21, 2026

Are grocers making smart investments in back-end AI?

Retailers should lean into tech partnerships to alleviate operational pain in the short term, but they should also lay the rails for agentic operations, experts said.

By Jeff Wells • July 21, 2026

Explore the Trendline➔

Agentic AI

CIOs face an enormous challenge: Fielding a technology that could forever change how enterprise work gets done.

By CIO Dive staff

Tech chiefs enlist AI agents to manage cloud app sprawl

Leaders expect agentic AI to play a key role in cloud management. But few businesses have moved beyond pilot deployments, according to Unisys.

By Scarlett Evans • July 21, 2026

End-user AI spending to soar as CIOs grapple with costs

Contract management, AI architecture and governance are key to keeping AI budgets in check, according to Gartner.

By Paige Gross • July 20, 2026

OpenAI pushes new yardstick for measuring AI investments

The company’s CFO floated a “useful-intelligence-per-dollar” approach as organizations face growing pressure to show returns on their AI spending.

By Alexei Alexis • July 20, 2026

Banks report operational changes driven by AI adoption

Executives at Bank of America, Citigroup and JPMorgan Chase highlighted the scale of ongoing AI adoption efforts and its effects on operations.

By Makenzie Holland • July 20, 2026

Levi’s builds toward unified ERP system by mid-2027

The apparel brand recently migrated its Asia and Beyond Yoga business operations to a single platform that it first rolled out in North America.

By Phil Neuffer • July 17, 2026

How to keep AI costs in check as agentic drives usage

CIOs need to establish clear visibility into demand for AI, spend and risk, to determine whether the technology is generating value, according to OpenAI.

By Makenzie Holland • July 17, 2026

AI pushes enterprises back to the drawing board on cloud

Growing AI compute demands, cost and sovereignty are driving more enterprises toward hybrid cloud, an Information Services Group report found.

By Paige Gross • July 16, 2026

Wells Fargo debuts AI-powered teammate for financial advisers

The new capability aims to simplify access to Wells Fargo’s core technology platform, enabling plain language queries and faster access to insights.

By Makenzie Holland • July 15, 2026

Ulta Beauty names Domino’s veteran as CTO

Kelly Garcia joins the cosmetics retailer in the midst of a tech-driven strategy to drive growth and customer personalization.

By Paige Gross • July 15, 2026

US launches vulnerability clearinghouse amid AI-fueled surge in flaws

The Trump administration hopes the program will accelerate the discovery and fixing of serious technical problems before hackers exploit them.

By Eric Geller • July 15, 2026

AI ROI is rising, but not where companies expected

Enterprises reported that AI is helping them find business insights and interact with customers, but not necessarily save money or time, an SAP survey found.

By Paige Gross • July 15, 2026

AI adoption surges as trust plummets: report

Nearly half of users distrust AI companies despite widespread chatbot usage, according to fintech firm Tether.

By Nidhi Sharma • July 14, 2026

IBM stock tumbles after Q2 infrastructure revenue warning

The dip reflects a trend among CIOs to secure compute power amid supply constraints rather than invest in infrastructure upgrades.

By Makenzie Holland • July 14, 2026

The economy is shutting young adults out of career-entry jobs, analysis finds

Some of the rising unemployment among workers aged 18 to 24 ties back to an increase in demand for AI skills, Federal Reserve Bank of St. Louis.

By Laurel Kalser • July 14, 2026

Walmart bets on AI and digital twins to shape its supply chain strategy

The technology helps the retailer get products around the world, despite global conflict or weather challenges, Walmart's Indira Uppuluri said.

By Paige Gross • Updated July 14, 2026

Texas Capital picks U.S. Bank alum as chief digital, information officer

Mo Jamous will lead the Dallas-based bank’s AI initiatives and strengthen its technology platform.

By Makenzie Holland • July 13, 2026

The customer relationship was always yours

Decagon activates your customer relationships instead of appropriating them, giving you back the ownership enterprise software has spent decades taking away.

By Jesse Zhang • July 13, 2026

Agentic AI strains legacy IT systems

More than 4 in 5 organizations need to upgrade their tech stacks to support AI agents at scale, according to Google’s 2026 State of AI Infrastructure report.

By Makenzie Holland • July 10, 2026

Engineering teams will shrink as AI shifts responsibilities

Engineering roles aren’t disappearing, but more companies will deploy smaller teams with an expanded focus on product, UX and agent experience goals, according to Gartner.

By Paige Gross • July 10, 2026

AI skills now listed in 73% of tech job postings

Highly-regulated industries working to shape their AI implementation plans outpace other industries in the search for talent, according to a Dice report.

By Roberto Torres • July 9, 2026

SAP loosens ERP maintenance and support rules

In response to a European Commission investigation, SAP will clarify initial licensing terms and allow customers to choose different ERP support providers.

By Makenzie Holland • July 9, 2026

Dairy Queen hires Shake Shack vet to modernize tech

Phil Crawford joins the fast food and frozen treat chain just months after it expanded a drive-thru AI test.

By Julie Littman • July 9, 2026

AI confidence is on the rise despite cost concerns

Visibility into the costs and use cases of AI will be essential as companies pursue ROI from their AI deployments, according to KPMG.

By Paige Gross • July 8, 2026