AI agents worsen IT’s capacity crunch: S&P Global

An infrastructure overhaul to support agentic systems is underway, bringing with it a new set of capacity demands and security considerations. 

By Lindsey Wilkinson • Nov. 7, 2025

How 3 industries approach AI adoption

From retailers to beverage makers, the technology is driving operational change and boosting productivity at leading companies.

By Lindsey Wilkinson • Nov. 7, 2025

Explore the Trendline➔

IT Upgrades

CIOs must help their businesses address maintenance needs while keeping an eye on future innovation.

By CIO Dive staff

More than 1 in 3 companies plan to replace entry-level roles with AI

Cutting junior hires may increase savings in the short run, but drying up the pipeline to future leaders could create a long-term crisis, a Korn Ferry report warned.

By Laurel Kalser • Nov. 6, 2025

Senate proposal wants AI-related job loss reports

The draft of the bipartisan bill comes as industries reckon with the labor impacts of ongoing AI deployment.

By Makenzie Holland • Nov. 6, 2025

IBM to lay off thousands as attention shifts to software

The company said it plans to trim its global workforce in its fourth quarter, citing a routine rebalancing.

By Roberto Torres • Nov. 5, 2025

SAP, Snowflake partner to unite cloud products

Users of SAP's Business Data Cloud will be able to access Snowflake’s AI and data platform as part of the collaboration announced Tuesday. 

By Makenzie Holland • Nov. 5, 2025

Yum Brands advances AI strategy despite disruptions

The restaurant company looks to bolster efficiencies as leadership changes settle and economic disruption lurks.

By Lindsey Wilkinson • Nov. 5, 2025

3 steps to guide AI PC rollouts

End user computing trends are shifting, driven by demand for AI-ready devices and sunsetting support for Windows 10.

By Makenzie Holland • Nov. 5, 2025

To boost AI adoption, CIOs lean on training, guardrails

Executives are aiming for a careful balance in AI adoption efforts: expand use of the technology while ensuring no employee is left behind.

By Roberto Torres • Nov. 4, 2025

OpenAI, AWS sign $38B compute deal

The agreement marks the first major hyperscaler infrastructure partnership announced by the AI company since its corporate restructuring.

By Makenzie Holland • Nov. 3, 2025

Colgate-Palmolive plans agentic AI push in pursuit of growth

The company anticipates using the technology to enhance its commerce strategy and forecast demand, executives said during an earnings call Friday.

By Lindsey Wilkinson • Nov. 3, 2025

Sovereignty is not the new silicon. It’s the operating principle for intelligence at scale

The future is sovereignty by design.

Nov. 3, 2025

Citi’s Ryan: Employee buy-in on AI will yield ‘innovation dividend’

“There's no way we can sit in New York and come up with the strategy for a global company and implement it if we're not bringing our people on the strategy,” Tim Ryan said at Money20/20.

By Caitlin Mullen • Nov. 3, 2025

AWS revenue jumps 20% to $33B in third quarter

The uptick in growth might indicate that CIOs are moving from a cost savings to a project investment mindset, according to one analyst.

By Makenzie Holland • Oct. 31, 2025

AI governance fuels ServiceNow enterprise momentum

The company said its AI Control Tower is part of a product portfolio that’s on pace to surpass half a billion dollars in annuall contract value this year.

By Lindsey Wilkinson • Oct. 31, 2025

AI adoption will trim banking industry costs by up to 20%

The technology’s use will lead to short-term cost reductions for the banking sector, but savings won’t last long, according to McKinsey.

By Makenzie Holland • Oct. 31, 2025

Microsoft reports $49B in cloud revenue despite capacity woes

In the midst of an outage, Microsoft’s CFO reported that its Azure revenue growth was hampered by a capacity shortage that will continue throughout its fiscal 2026.

By Lindsey Wilkinson • Oct. 30, 2025

AWS Transform aims AI agents at legacy workloads

The platform seeks to help businesses upgrade mainframe, .NET and VMware workloads, in line with a vendor push toward agent-driven modernization. 

By Makenzie Holland • Oct. 30, 2025

How corporate changes at OpenAI will affect CIOs

The ChatGPT-maker is restructuring to command a for-profit business in addition to its nonprofit foundation amid changes to its partnership with Microsoft.

By Lindsey Wilkinson • Updated Oct. 29, 2025

AI governance lags as adoption speeds ahead

Fewer than half of technology decision-makers have formalized governance policies in place, according to a Collibra survey. 

By Lindsey Wilkinson • Oct. 29, 2025

Rethinking data warehouses: Why they’re inefficient and how we can fix them

With Espresso AI, Databricks SQL users can cut their costs in half.

By Ben Lerner, CEO of Espresso AI • Oct. 29, 2025

Marzetti pursues AI gains in post-ERP overhaul era

CIO Liam Durbin is preparing to roll out ChatGPT after strengthening the food company’s IT foundation, governance and data processes. 

By Lindsey Wilkinson • Oct. 29, 2025

4 tips for evaluating cloud AI providers

Leaning into vendor relationships and considering the AI environments best tied to business goals can help shape an effective cloud AI strategy, according to Gartner.

By Makenzie Holland • Oct. 28, 2025

2026 budget planning strategies for CIOs

Executives can polish up their spending plans for next year by recalibrating AI strategies, cutting waste and bolstering security spending.

By Jen A. Miller • Oct. 28, 2025

Australian regulators sue Microsoft over ‘misleading’ pricing structure

The consumer watchdog said the vendor failed to disclose the existence of a cheaper Microsoft 365 plan sans Copilot, the latest query into the company’s bundling practices.

By Makenzie Holland • Oct. 27, 2025