Shake Shack’s tech chief forges a practical AI strategy

CITO Justin Mennen is prioritizing efficiency with a mix of enterprise-built and custom AI products.

By Paige Gross • May 4, 2026

US and allies urge ‘careful adoption’ of AI agents

New guidance from a coalition of Western governments underscores the difficult-to-predict risks of still-evolving agentic tools.

By Eric Geller • May 1, 2026

Explore the Trendline➔

Agentic AI

CIOs face an enormous challenge: Fielding a technology that could forever change how enterprise work gets done.

By CIO Dive staff

Citi launches Arc to scale AI agents across the business

The financial services firm is looking to the technology to automate manual tasks such as research and data analysis.

By Makenzie Holland • May 1, 2026

Buoyed by OpenAI deal, AWS prepares for agentic future

The tech giant will continue to “lay out cash” for compute infrastructure, including land, buildings and chips, CEO Andy Jassy said.

By Makenzie Holland • April 30, 2026

Google Cloud tops $20B on AI boom

The company’s cloud revenue was up 63% as the provider spent $35.7 billion in capital expenditures to reap AI opportunities.

By Paige Gross • April 30, 2026

PwC partners with Google Cloud to take on the managed security market

The professional services firm is stepping up its managed security ambitions with a Google Cloud-powered service that leans on agentic AI. 

By Nidhi Sharma • April 30, 2026

Hilton bets big on AI with vendor partnerships, guest planning tool

The hotelier is linking up with Google, OpenAI and Anthropic to expand its use of AI, CEO Chris Nassetta said Tuesday.

By Paige Gross • April 29, 2026

AWS launches Amazon Quick desktop app to fuel enterprise agents

Amazon Quick furthers the tech giant’s AI capabilities through partnerships that integrate third-party products.

By Makenzie Holland • April 29, 2026

AI agents are forcing enterprises to overhaul their operations

Leaders must reevaluate profit models and human capital needs as automation expands, said Jennifer Carter, senior principal analyst at Gartner.

By Paige Gross • April 29, 2026

Citi taps former Google exec as CIO

Brian Saluzzo began his tenure with Citi in March, joining as the bank rolls out AI and nears completion of a business transformation initiative.

By Makenzie Holland • April 28, 2026

Bed Bath & Beyond CEO: AI will lead to ‘significant reduction in headcount’

The warning came as the retailer announced the appointment of Kyla Robinson as its chief technology officer.

By Caroline Jansen • April 28, 2026

Retail and banking lead the way in AI investment

Spending priorities are changing as companies look to AI, cybersecurity — and the services needed to support both.

By Scarlett Evans • April 28, 2026

Microsoft, OpenAI rework partnership as cloud flexibility grows

The deal will ease OpenAI’s ability to work with other cloud providers, but it doesn’t spell less dependency for enterprises, said Gartner VP Analyst Alastair Woolcock.

By Makenzie Holland • April 27, 2026

H&M Group names chief information officer

Diego Teijeiro Ruiz brings almost two decades of retail tech experience from Inditex.

By Dani James • April 27, 2026

Microsoft prepares partners to push AI, agentic 365 bundles

The software giant made partner program tweaks as it readies Microsoft 365 E7 and Microsoft Agent 365 for launch.

By Matt Ashare • April 27, 2026

AI PCs, endpoint security and the end of time-based refresh cycles

Leaders aren’t just weighing features and limitations anymore — they’re also trying to figure out who should get upgraded first and what signals should trigger replacement.

April 27, 2026

Nike cuts 1,400 roles as it reshapes technology team

The athletic apparel brand’s layoffs follow a pattern of tech job losses in 2026, as companies assess talent needs amid AI deployment strategies.

By Makenzie Holland • April 24, 2026

McDonald’s US CIO to depart, successor named

Mustafa Husain, former VP of restaurant technology engineering, will replace Valerie Ashbaugh starting May 1.

By Roberto Torres • April 24, 2026

AI-written software creates hassles for wary security teams

Security personnel want audit trails and access limitations before they integrate AI into their processes, a report from ProjectDiscovery found.

By Eric Geller • April 24, 2026

ServiceNow bets on security, agentic AI to sustain revenue growth

"There has never been a tailwind for ServiceNow like AI," CEO Bill McDermott said Wednesday during the company's Q1 2026 earnings call.

By Paige Gross • April 23, 2026

Global IT spend to reach $6.31 trillion in 2026 amid data center rush

A rise in hyperscaler cloud demand will boost data center investments by more than half this year, according to Gartner projections published Wednesday.

By Makenzie Holland • April 23, 2026

Why Walmart is rolling out AI to 2M employees

The retailer plans to train all employees on agentic AI tools in pursuit of customer experience improvements, Chief People Officer Donna Morris said.

By Paige Gross • Updated April 24, 2026

How Tim Cook set up Apple’s enterprise play

The CEO behind Apple's storied trillion-dollar run bet big on business customers. The key to maintaining that foothold is AI.

By Roberto Torres • April 22, 2026

Google launches Agentic Data Cloud to support enterprise AI agents

As the tech giant expands its AI toolkit, it’s also working to address interoperability gaps hindering the technology’s functionality.

By Makenzie Holland • April 22, 2026

CoreWeave, Google Cloud link up for AI training, inference

The AI cloud provider is among a growing list of vendors attempting to make it easier for clouds to work together.

By Makenzie Holland • April 22, 2026