Northern Trust leans on Microsoft FDEs to boost agentic buildout

The financial services firm cut analyst’s data preparation time by 83% with the use of an onboarding agent, the companies said.

By Makenzie Holland • Nov. 11, 2026

Despite rising ROI on AI, infrastructure woes persist

External security shortcomings, lagging tech stacks and a lack of workforce skills prevent CIOs from reaping AI’s rewards, a Kyndryl report found. 

By Paige Gross • Nov. 10, 2026

Explore the Trendline➔

Agentic AI

CIOs face an enormous challenge: Fielding a technology that could forever change how enterprise work gets done.

By CIO Dive staff

Trump picks Palantir cybersecurity executive to lead CISA

The nomination — Trump’s second attempt to fill a post that has sat vacant for his entire second term — could face steep odds in the Senate.

By Eric Geller • Nov. 10, 2026

Microsoft, IBM team up on AI agent platform

Imagine Enterprise will let businesses tap into more than 6,000 pre-built AI agents to accomplish industry-specific processes, the companies said.

By Makenzie Holland • Nov. 10, 2026

Hyatt taps in new chief digital and information officer

Danny Miles will oversee the hotelier’s modernization plans as it aims to use data and AI to create more personalized guest experiences.

By Paige Gross • Nov. 9, 2026

What it costs to hire a top-tier FDE

The hottest IT engineering job can fetch executive-level pay, according to tech recruiting firm Christian and Timbers.

By Matt Ashare • Nov. 9, 2026

CIOs are upping IT budgets to meet AI demand

Tech leaders must be intentional about where to invest growing budgets and when to build in-house tools instead of buying, a West Monroe report found.

By Paige Gross • Nov. 9, 2026

Before an AI agent touches your money

AI agents need human-grade financial controls—identity, scope, audit logs, and handoffs—before launch.

By Shweta Gummidipudi, Chief Information Officer, Twilio • Nov. 9, 2026

Tech employment rebounded in October, bolstered by AI jobs

Unemployment eased last month as employers across sectors sought out AI specialists, according to a CompTIA report.

By Roberto Torres • Nov. 6, 2026

Insurers race to capture value from agentic AI

Allstate is preparing to do business with personal AI agents while Manulife is eyeing $1 billion in enterprise AI value by next year.

By Makenzie Holland • Nov. 6, 2026

IBM’s Confluent debuts Streamhouse data architecture for agents

The vendor is building a data estate covering past and present as enterprises grapple with giving agents context, The Futurum Group’s Mitch Ashley said.

By Makenzie Holland • Nov. 5, 2026

McDonald’s aims for nationwide drive-thru AI in 2027

The company says the automate ordering system could save 50 weekly labor hours, but some franchisees are unsure if the customers want the technology.

By Julie Littman • Nov. 5, 2026

Finance firms lean into multiagent systems, model routing

Organizations are moving beyond single agent systems despite operational complexity and lack of proven value, Capgemini found.

By Makenzie Holland • Nov. 5, 2026

What does a midterm power shift mean for AI policy?

Democratic gains in Tuesday's election could bring new scrutiny to AI policy and data center growth, reshaping how companies deploy tech.

By Paige Gross • Nov. 4, 2026

Yum Brands flags AI as ‘transformative to the business’

KFC and Taco Bell’s parent company is adding the tech to kitchens, drive-thrus and management strategies in a modernization push, CFO Ranjith Roy said.

By Paige Gross • Nov. 3, 2026

AI is forcing governance out of siloes

The complexity of risk in tech requires a more coordinated approach to governance, according to Joe Jones, director of research and insights at IAPP.

By Makenzie Holland • Nov. 3, 2026

As the White House touts its AI task force, CISA is conspicuously missing

Without the cybersecurity agency, the new group could stumble as it tries to work with critical infrastructure operators on AI security, experts said.

By Eric Geller • Nov. 3, 2026

Fast-casual restaurants continue to push AI investments

Starbucks, Wingstop and Chipotle are adding tech roles and introducing tools for better customer insights, forecasting and in-kitchen efficiencies.

By Paige Gross • Nov. 2, 2026

AI readiness remains scarce, blocking returns on investments

“The next phase of AI adoption will be defined less by access to models and more by the quality of the information those models can use,” said Dun & Bradstreet’s Gary Kotovets.

By Makenzie Holland • Nov. 2, 2026

The orchestration imperative: Balancing agentic AI with determinism

Artificial intelligence did not replace enterprise orchestration; it made it essential.

By Rajeev Kumar • Nov. 2, 2026

Your 2027 AI budget has a line for agents. Does it have one for accountability?

AI agents are reshaping enterprise IT. Here's what CIOs should prioritize in their 2027 budgets.

By Rory Blundell, CEO • Nov. 2, 2026

Jassy says AWS could hit $1T in revenue in next decade

AWS's 39% growth in the third quarter of fiscal 2026 shows AI demand reshaping cloud computing, with spend on cloud services reaching $168 billion.

By Makenzie Holland • Oct. 30, 2026

Hilton expects agentic AI to simplify the hotel customer experience

The hotel is investing in its tech stack as it prepares for agentic AI to drive better customer experiences while reducing costs for the business, President and CEO Chris Nassetta said.

By Bryan Wassel • Oct. 30, 2026

Gap Inc. launches AI hiring tool in time for the holidays

The retailer expects around 200,000 seasonal employment applications. Its new AI platform aims to reduce the administrative tasks associated with hiring. 

By Tatiana Walk-Morris • Oct. 30, 2026

Microsoft, Google report booming AI revenue as the tech reshapes business

While AI boosts cloud earnings, the tech giants will still need to prove the technology can drive commercial growth, Forrester Principal Analyst Tracy Woo said.

By Paige Gross • Oct. 29, 2026