AI & Future Tech

  • Meta employee Dennis Hampton demonstrates a video game that is played using the Oculus Quest 2 virtual reality headset at the new Meta Store on May 04, 2022 in Burlingame, California.
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    Justin Sullivan via Getty Images

    What happened to enterprise ambitions in the metaverse?

    Meta and Microsoft pulled back, Disney put efforts on hold and Walmart shuttered a Roblox storefront as immersive VR aspirations dwindle.

    By March 31, 2023
  • Federal Trade Commission Chair Lina Khan listens as U.S. President Joe Biden delivers remarks on the economy in the Eisenhower Executive Office Building on October 26, 2022 in Washington, DC.
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    Anna Moneymaker via Getty Images

    GPT-4 draws more heat as AI advocates file FTC complaint against OpenAI

    An AI advocacy group’s complaint arrived the same week FTC Chair Lina Khan said AI was top of mind for the agency while speaking at an antitrust summit.

    By March 30, 2023
  • Chatbot conversation. Person using online customer service with chat bot to get support. Artificial intelligence and CRM software automation technology. Virtual assistant on internet.
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    NicoElNino via Getty Images

    Call for a pause on AI training met with skepticism

    Even those in favor of more rules and guidance surrounding the rapid onset of generative AI systems said the approach shared by The Future of Life Institute is unlikely to work.

    By March 29, 2023
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    AndreyPopov via Getty Images

    What to consider as vendors add generative AI to workplace tools

    In order for enterprises to get any value from these additions, business leaders have to put in the work.

    By March 29, 2023
  • A bicyclist rides by a sign that is posted in front of the Cisco Systems headquarters on August 10, 2011 in San Jose, California.
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    Justin Sullivan via Getty Images

    Cisco plugs AI and automation into platform as Webex Calling passes 10M users

    The digital communication and networking company doubled down on hybrid work technologies with video conferencing enhancements.

    By March 28, 2023
  • Zoom founder Eric Yuan poses in front of the Nasdaq building as the screen shows the logo of the video-conferencing software company Zoom after the opening bell ceremony on April 18, 2019 in New York
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    Kena Betancur via Getty Images

    Zoom jumps on ChatGPT bandwagon, integrates generative AI features

    New capabilities will include summarizing meetings and chat threads, drafting emails and creating whiteboard presentations.

    By March 27, 2023
  • Businessman holding a digital chatbot
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    ipopba via Getty Images

    CIOs must prepare for the machine customers of the future

    C-suite collaboration is key for business to capitalize on this developing AI technology.

    By Don Scheibenreif • March 27, 2023
  • In this photo illustration, the home page for the OpenAI "ChatGPT" app is displayed on a laptop screen on February 03, 2023
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    Leon Neal via Getty Images

    ChatGPT bug underlines need to limit shadow IT

    If you share information with the tool, you do so at your own risk, according to experts.

    By March 23, 2023
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    Permission granted by GitHub

    GitHub teases Copilot X, powered by GPT-4

    Microsoft-owned entities such as Azure and GitHub are reaping the benefits of Microsoft’s multibillion, multiyear partnership with OpenAI.

    By March 22, 2023
  • Analyst working with Business Analytics and Data Management System on computer to make report with KPI and metrics connected to database.
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    NicoElNino via Getty Images

    Suddenly, there’s a race to put generative AI in CRMs

    While Microsoft and Salesforce claim to be the first to put generative AI capabilities in a CRM — neither is likely to be the last.

    By March 8, 2023
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    filo via Getty Images

    Generative AI a ‘game-changer’ but businesses are worried about the ethics

    Most executives plan to prioritize generative AI over the next year and a half, Salesforce research shows.

    By March 6, 2023
  • A computer screen is seen with the text: "ChatGPT: Optimizing language models for dialogue"
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    Leon Neal via Getty Images

    OpenAI lowers ChatGPT API price

    Enterprise data submitted through the API won’t power ChatGPT's training model unless businesses opt in, the company said. 

    By March 1, 2023
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    imaginima via Getty Images

    Financial services’ AI appetite grows, study says

    Top uses for AI in the financial services sector include next-best-action systems, portfolio optimization and fraud detection.

    By Suman Bhattacharyya • March 1, 2023
  • Colgate products at the Colgate Optic White Beauty Bar Day 1 at Hudson Loft on February 13, 2016 in Los Angeles, California.
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    Araya Doheny via Getty Images

    Colgate-Palmolive turns to automation for a process upgrade

    IT teams optimized workflows with deployments of more than 70 bots throughout business functions, including HR, marketing, finance and sales.

    By Feb. 27, 2023
  • AWS CEO Adam Selipsky delivers a keynote address during AWS re:Invent 2021, a conference hosted by Amazon Web Services, at The Venetian Las Vegas on November 30, 2021
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    Noah Berger via Getty Images

    AWS, Hugging Face partnership promises faster and cheaper generative AI deployment

    The pair is the latest to enter the AI arena following Microsoft’s OpenAI partnership and Google’s Anthropic investment.

    By Feb. 22, 2023
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    Sean Gallup via Getty Images

    Threat actors can use ChatGPT, too. Here’s what businesses should watch

    While IT departments seek enterprise applications, cyber teams must be on the lookout for attacks using the generative AI technology.

    By Feb. 21, 2023
  • In this photo illustration, the home page for the OpenAI "ChatGPT" app is displayed on a laptop screen on February 03, 2023
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    Leon Neal via Getty Images

    OpenAI charts ChatGPT improvements amid transparency efforts

    As public interest in generative AI continues to rise, regulators and consumers are pushing for greater transparency on data collection and potential applications of the technology.

    By Feb. 17, 2023
  • The Ernst & Young (EY) offices on October 1, 2018 in London, England.
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    Jack Taylor via Getty Images

    How EY approaches generative AI

    With a laundry list of enterprise clients, the company is sticking to its AI frameworks to guide next steps.

    By Feb. 15, 2023
  • A worker types lines of code in a laptop with a dark screen.
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    gorodenkoff via Getty Images

    GitHub Copilot for Business, now in public release, weaves in security

    The AI-powered coding tool now sports a more advanced OpenAI model.

    By Feb. 14, 2023
  • Photo of 3 ChatGPT-generated questions for daters on OkCupid
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    Permission granted by OkCupid

    OkCupid helps users find love through ChatGPT

    Love is in the air with help from AI, but experts caution against ChatGPT-powered catfishing.

    By Feb. 14, 2023
  • In this photo illustration, OpenAI's ChatGPT AI-generated answer to the question "What can AI offer to humanity?"
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    Leon Neal via Getty Images

    4 roadblocks to business adoption of generative AI

    As CIOs and tech leaders gauge the risks and rewards of models like ChatGPT, they first need to address critical friction points.

    By Feb. 13, 2023
  • In this photo illustration, the home page for the OpenAI "ChatGPT" app is displayed on a laptop screen on February 03, 2023 in London, England.
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    Leon Neal via Getty Images

    Most employees using AI tools for work aren’t telling their bosses

    More than one-third of employees are using generative AI tools to help with work-related tasks, according to Fishbowl data.

    By Ryan Golden • Feb. 10, 2023
  • A blue Snapple cap with a fact printed underneath.
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    Courtesy of Snapple

    Snapple turns to AI for next iteration of brand’s ‘Real Facts’ program

    The beverage brand is inviting consumers to use an OpenAI-powered tool to generate facts, with some appearing under bottle caps in 2024.

    By Sara Karlovitch • Feb. 10, 2023
  • The Microsoft logo is displayed outside the Microsoft Technology Center near Times Square.
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    Drew Angerer / Staff via Getty Images

    Microsoft’s OpenAI-powered Bing hits the AI scene

    More powerful than ChatGPT, Microsoft unveiled a new and improved search engine Tuesday, incorporating OpenAI technology.

    By Feb. 7, 2023
  • A sign is posted in front of an office at Google headquarters on February 02, 2023 in Mountain View, California
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    Justin Sullivan via Getty Images

    What to know about Google’s AI strategy

    OpenAI's launch of ChatGPT spurred an AI race, prompting incumbents like Google to share plans for public tool releases. 

    By Feb. 6, 2023