Grocer behind Food Lion, Peapod turns to AI-powered distribution

With its new end-to-end supply chain system, the company hopes to boost efficiency and provide fresher products for customers.

By Jeff Wells • April 2, 2019

Amazon Alexa suits up with private enterprise skills builder

Like other consumer-centric offerings, Amazon is trying to morph Alexa into the enterprise tool, drawing on a new pool of buyers.

By Naomi Eide • March 29, 2019

Explore the Trendline➔

Agentic AI

CIOs face an enormous challenge: Fielding a technology that could forever change how enterprise work gets done.

By CIO Dive staff

Intelligent automation taking over industries with walk, don't run approach

Nearly one-third of enterprises are investing upwards of $50 million in intelligent automation solutions, according to a KPMG report. 

By Samantha Schwartz • March 29, 2019

Volkswagen partners with AWS for industrial cloud, months after inking Microsoft deal

Cloud computing is at the core of both partnerships, but the use cases vary.

By Samantha Schwartz • March 28, 2019

IBM Watson AI GM Beth Smith talks tech's celebrity, need for transparency

"To me going forward Watson is the celebrity, really, when your customers get their business outcome from it," Smith said.

By Naomi Eide • March 27, 2019

Alphabet usurps Apple from top of innovation list as companies make AI moves

While giants like Google often pioneer innovation, it's not without a dose of scrutiny.

By Samantha Schwartz • March 22, 2019

Where are the ethics in AI?

Just like in cybersecurity, "nothing happens is the goal," said Rumman Chowdhury​.

By Naomi Eide • March 20, 2019

How Microsoft positioned itself for hybrid cloud leadership

Smart is the new sexy, and Microsoft has expertly played the market to become a hybrid cloud leader. 

By Alex Hickey • March 14, 2019

Microsoft Azure's GM of data, blockchain and AI on customers' data journeys

CIO Dive spoke with Microsoft's John "JG" Chirapurath about evolving customer data needs and areas of focus for this year.

By Alex Hickey • March 11, 2019

Federal workers welcome AI but want more guidance on working with it

The tech talent skills gap affects both the public and private sectors, and the U.S. government has taken steps to address the problem. But experts warn even those strategies have persistent blind spots.

By Riia O'Donnell • Feb. 28, 2019

IBM may not win the cloud war, but Watson started a new battle

Introducing Watson to competitors' clouds indicates IBM's willingness to provide services beyond its own environment. 

By Samantha Schwartz • Feb. 15, 2019

Tastewise uses AI to digest information on the latest food trends

The site analyzes billions of data points — including more than 1 billion photos shared every month and 153,000 restaurant menus across the U.S.

By Lillianna Byington • Feb. 15, 2019

How Coffee Meets Bagel leverages data and AI for love

What if a user missed out on the love of their life because height preferences on their dating app were set 1 inch too high? CTO Will Wagner has to consider this, and more, as the company perfects its matching algorithm. 

By Alex Hickey • Feb. 14, 2019

Watson breaks IBM out of niche role and into cloud competitors' space

Watson's presence will break down siloes, exposing data in competitors' hybrid cloud environments to IBM's proprietary AI capabilities. 

By Samantha Schwartz • Feb. 13, 2019

Trump executive order a big step for national AI strategy, despite no new funds

Though China was not mentioned once, it loomed large over the executive order. 

By Alex Hickey • Feb. 12, 2019

Accenture pulls on data stores for expert insight, intelligence 'engine'

The appetite for automation is increasing, but customers are taking a measured approach for implementation, relying on providers to help with the difficult task.

By Naomi Eide • Feb. 6, 2019

More AI applications moving from 'experimental' to 'necessary'

Open source frameworks, facial recognition and edge computing have the highest market strength and industry adoption among AI applications. 

By Alex Hickey • Jan. 30, 2019

New certification, training help Google Cloud on quest for more experts

The company is focusing on areas core to cloud success, such as networking, security and cloud-native development, according to Google's Rochana Golani.

By Alex Hickey • Jan. 24, 2019

Not everything in the supply chain should be automated

"Just because you can automate something doesn't mean you should," said IDC's John Santagate.

By Craig Guillot • Jan. 22, 2019

Carrefour turns to AI for demand forecasting

The French grocer will be using SAS technology called Viya for data analysis to better forecast demand, improve stock and reduce waste in its stores. 

By Matt Leonard • Jan. 17, 2019

AI without governance? Not recommended, IDC says

Creating policies not only mitigate risk and cost created by non-technical employees, it also sets the tone for a CIO's authority.

By Samantha Schwartz • Jan. 9, 2019

Microsoft's hold on industry as an enterprise mainstay hinges on cloud, AI

Patents and acquisitions have backed up the company's progress in fields from AI and the cloud to edge computing, open source development and even quantum computing.

By Alex Hickey • Dec. 21, 2018

Box rolls out developer toolkit, consulting services for AI

Cloud-based AI and ML tools offer businesses a path to advanced analytics and other capabilities many are unable to build on their own.

By Alex Hickey • Dec. 19, 2018

From kitchens to Kubernetes: Bringing tech to the consumer at Williams-Sonoma

CTO and CDO Yasir Anwar has led successful pilots of Kubernetes and AI and ML-based tools at the company. Looking ahead to 2019, even more innovation is on his agenda. 

By Alex Hickey • Dec. 17, 2018

More than job displacement: Experts fear AI's effect on humanity

A Pew Research Center survey highlights concerns about AI's impact on job losses that will widen economic divides and cause unrest and mayhem from autonomous weapons, cybercrime and weaponized data.

By Alex Hickey • Dec. 11, 2018