Salesforce revenue boost driven by cloud ‘cocktail’

As price hikes kicked in, the leading CRM turned to its hyperscale Data Cloud and Mulesoft platform to expand the top end of its enterprise customer base.

By Matt Ashare • Nov. 30, 2023

OpenAI adds Microsoft to revamped board of directors

With Sam Altman back at the helm, the company’s leadership is trying to mollify customer worries about long-term plans intertwined with the startup's products.

By Lindsey Wilkinson • Nov. 30, 2023

Explore the Trendline➔

Generative AI

Companies are requiring technology executives to leverage generative AI, a task that requires customize strategies and the necessary guardrails.

By CIO Dive staff

ChatGPT turns 1: What’s next for enterprise generative AI?

The public release of ChatGPT fueled a scramble to embed the tech in workflows. Despite efforts, CIOs still grapple with transparency and responsible use.

By Lindsey Wilkinson • Nov. 30, 2023

The ABCs of AI tools

CIO Dive compiled an easy guide to the major players in the generative AI market.

By Lindsey Wilkinson • Nov. 29, 2023

AWS enters enterprise chatbot fray with Q

In the wake of OpenAI’s leadership crisis, the hyperscaler also doubled down on a multimodel AI strategy and deepened its Anthropic alliance.

By Matt Ashare • Nov. 28, 2023

3 takeaways from AWS’ generative AI course for executives

Knowledge workers, employees with technical expertise and high-level executives alike can benefit from training to grasp the nascent tech.

By Lindsey Wilkinson • Nov. 27, 2023

Nvidia revenues soar amid hyperscaler AI rush

The chipmaker's products underpin the AI services at the center of an enterprise adoption wave, but research and development are still underway.

By Matt Ashare • Nov. 27, 2023

AWS expands AI training portfolio

The cloud provider added eight training courses for upskilling in prompt engineering, building LLMs and other AI proficiencies.

By Matt Ashare • Nov. 27, 2023

5 crucial questions to ask before rolling out AI

Discover how Generative AI solutions can improve your team’s productivity and efficiency.

By Taroon Mandhana • Nov. 27, 2023

OpenAI to bring Altman back, revamp board

The return of leadership members is likely to bring a sigh of relief to existing customers, according to Info-Tech Research Group’s Scott Bickley. 

By Lindsey Wilkinson • Nov. 22, 2023

OpenAI fallout underscores importance of triaging vendor risks

With OpenAI’s stability in question, enterprise tech leaders have a central role in helping their businesses navigate the terrain.

By Lindsey Wilkinson • Updated Nov. 22, 2023

Chaos at OpenAI raises questions about enterprise reliance on ChatGPT

With OpenAI's leaders ousted and staff in revolt, the volatility could cause enterprises to shift where they procure generative AI. 

By Lindsey Wilkinson • Nov. 20, 2023

FTC extends cloud competition scrutiny to generative AI

“Cloud computing is a key input for artificial intelligence technologies,” FTC Chair Lina Khan said. 

By Matt Ashare • Nov. 20, 2023

OpenAI CEO out, CTO steps in as interim chief

Sam Altman left the company after the board completed a deliberative review process, which found Altman wasn’t “consistently candid” with the board. 

By Lindsey Wilkinson • Updated Nov. 20, 2023

NRF releases 4 principles for AI use in retail

The organization is providing a framework to encourage the proper application of artificial intelligence technology. 

By Tatiana Walk-Morris • Nov. 17, 2023

5 tech execs share how they use generative AI at work

Leaders from P&G, CBRE and Skillsoft incorporate the technology into workflows to reap efficiency gains. 

By Lindsey Wilkinson , Matt Ashare • Nov. 16, 2023

IBM bolsters hybrid AI strategy, arms watsonx with governance solution

The toolkit validates LLM inputs, monitors outputs for bias, drift and compliance and integrates with models from IBM and other providers.

By Matt Ashare • Nov. 15, 2023

CIOs pester tech budgets as AI, security risks command investment

IT leaders see opportunities for future cost reduction in many of the same places they’ve increased spending this year, a Snow Software report found.

By Lindsey Wilkinson • Nov. 15, 2023

Cloud spend climbs as hyperscaler infrastructure becomes ‘indispensable’

Hunger for generative AI technologies and industry verticals will help drive end-user public cloud spend to $679 billion in 2024, according to Gartner.

By Matt Ashare • Nov. 14, 2023

Why CBRE built an AI playground

The commercial real estate company created a self-service platform for employees to leverage LLMs and generative AI tools without added risk.

By Lindsey Wilkinson • Nov. 13, 2023

Most businesses buy the wrong software, report finds

Unanticipated onboarding costs and the shift from on-prem licensing to usage-based fee structures can exacerbate buyer’s remorse, a Capterra survey found. 

By Matt Ashare • Nov. 13, 2023

Cloud, data and culture: the foundation for success in AI

The necessary steps to creating a cloud foundation.

By Ram Palaniappan, Chief Technology Officer, TEKsystems Global Services • Nov. 13, 2023

Accenture launches generative AI studios for enterprises

The IT services and consulting firm will initially stand up innovation centers in six metropolitan areas in North America.

By Lindsey Wilkinson • Nov. 9, 2023

Half of cloud transformations are ‘abject failures’

As the technology matures, CFOs are asking CIOs to justify the business value of existing migrations, HFS CEO and Chief Analyst Phil Fersht said.

By Matt Ashare • Nov. 8, 2023

IBM pours $500M into AI venture fund

The company previously invested in artificial intelligence-focused startups including Hugging Face and HiddenLayer. 

By Lindsey Wilkinson • Nov. 7, 2023