AI & Future Tech


  • Amazon CEO Andy Jassy speaks during a keynote address at AWS re:Invent 2024, a conference hosted by Amazon Web Services, at The Venetian Las Vegas on December 3, 2024 in Las Vegas, Nevada.
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    Amazon to boost AWS capacity with $100B investment

    The company will keep fueling infrastructure spend to support AI and cloud, amid what CEO Andy Jassy described as a “once-in-a-lifetime” opportunity.

    By Feb. 7, 2025
  • Apps for generative AI tools, including ChatGPT, Gemini and Copilot, are pictured on an Apple iPhone on Aug. 22, 2024 in Toronto, Canada.
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    Kenneth Cheung via Getty Images
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    Stuck in the pilot phase: Enterprises grapple with generative AI ROI

    Most businesses will invest more in the technology while struggling to prove the value of initiatives, according to Informatica.

    By Feb. 6, 2025
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    dem10 via Getty Images
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    Trendline

    Generative AI

    Companies are pushing technology executives to leverage generative AI, a task that requires customized strategies and the necessary guardrails.

    By CIO Dive staff
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    Charday Penn via Getty Images
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    AI success hinges on data sovereignty, compliance

    Data challenges are the top reason AI projects miss the mark, a Lenovo report found.

    By Feb. 5, 2025
  • Google Cloud logo is seen on a building in Chicago, Illinois on March 29, 2022.
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    JHVEPhoto via Getty Images
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    Google plans $75B investment to build out cloud AI capacity

    The majority of the spending will target technical infrastructure, including servers and data centers, CFO Anat Ashkenazi said Tuesday.

    By Feb. 5, 2025
  • Nvidia CEO Jensen Huang delivers a keynote address during the Nvidia GTC Artificial Intelligence Conference at SAP Center on March 18, 2024 in San Jose, California.
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    Justin Sullivan / Staff via Getty Images
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    Data center spend on chips nearly doubled last year: Gartner

    Despite the banner year for semiconductors, downstream effects of Trump tariffs on the industry remain unclear.

    By Feb. 3, 2025
  • Nischal Newar, Shima Mohebbi and Pavithra Sripathanallur Murali made up the three-person team, spearheading the project.
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    Permission granted by George Mason University
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    How Arlington County used AI to improve emergency preparedness

    The Virginia county’s Department of Public Safety Communications and Emergency Management worked with George Mason University researchers to develop AI-enhanced video games for skills building.

    By Feb. 3, 2025
  • IBM headquarters located in downtown San Francisco is pictured on Aug. 21, 2019.
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    Sundry Photography via Getty Images
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    IBM gears up to roll out AI-ready mainframe midyear

    “We see more opportunities ahead as our infrastructure solutions play a crucial role in helping clients bring AI workloads closer to their data,” IBM Chairman and CEO Arvind Krishna said Wednesday.

    By Jan. 31, 2025
  • The DeepSeek app is seen on a phone on January 28, 2025 in Hong Kong, China.
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    Anthony Kwan via Getty Images
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    What CIOs should know about DeepSeek

    The latest model from the Chinese startup challenges existing AI cost structures, but analysts warn against overreacting and changing course.

    By Jan. 30, 2025
  • A sign is seen at the Microsoft headquarters on July 3, 2024 in Redmond, Washington.
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    David Ryder / Stringer via Getty Images
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    Microsoft races to bring more cloud capacity online

    Enterprise AI workloads and OpenAI training consumed Azure resources last year. “We have been short power and space,” CFO Amy Hood said.

    By Jan. 30, 2025
  • A JPMorgan Chase logo stands in front of a building on a city street.
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    subman via Getty Images
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    How JPMorgan Chase’s infrastructure chief keeps the AI engine humming

    The bank is sourcing compute resources five to 10 years out, said Darrin Alves, CIO of infrastructure platforms.

    By Jan. 30, 2025
  • The ServiceNow booth at the Gartner IT Symposium/Xpo in Orlando, Florida on Oct. 23, 2024.
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    Lindsey Wilkinson/CIO Dive
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    ServiceNow adds agentic capabilities, thousands of pre-built AI agents

    The software vendor plans to enable coordination between agents and help customers develop tailored solutions.

    By Updated Jan. 29, 2025
  • The outside of a Verizon store as people walk by.
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    Courtesy of Verizon
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    Verizon’s investments in AI-driven personalization help fuel growth

    The company will use its expertise in AI — honed through efforts like plan personalization — to help it create solutions for corporate clients.

    By Bryan Wassel • Jan. 29, 2025
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    Drazen Zigic via Getty Images
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    Most companies have delayed AI projects, survey finds

    More than 1 in 3 tech pros report delays of up to six months, according to Civo research.

    By Jan. 27, 2025
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    malerapaso via Getty Images
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    Tech execs grapple with budget sinkholes as AI drives up spend

    Unpredictable cloud bills, outdated software licenses and shadow IT frustrate FinOps efforts, according to Apptio.

    By Jan. 27, 2025
  • Citibank and HSBC headquarters building at Canary Wharf on November 12, 2014 in London, England.
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    Peter Macdiarmid / Staff via Getty Images
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    Banks fire up coding assistants as AI costs plummet

    “Generative AI is going to impact every function within a bank — every single part of the job,” Accenture Global Banking Lead Michael Abbott said.

    By Updated Jan. 27, 2025
  • President Trump signs an executive order in the oval office of the white house as staffers and press look on
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    Anna Moneymaker/Staff via Getty Images
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    Trump sets stage for AI oversight shift with executive order

    The order tasked agencies with reviewing AI policies and creating an AI action plan.

    By Jan. 24, 2025
  • A sign is posted on a door at a Charles Schwab office on April 17, 2023 in San Francisco, California.
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    Justin Sullivan via Getty Images
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    Charles Schwab credits increased AI use with cost savings

    The financial services company found success in scaling an AI assistant for employees, executives said during an investor call this week. 

    By Jan. 24, 2025
  • The Travelers Companies corporate headquarters in St. Paul, Minnesota on June 28, 2014.
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    Wolterk via Getty Images
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    Travelers’ modernization push yields efficiency, productivity gains

    The insurer more than doubled strategic tech investments since 2017 while reining in routine IT spending, CEO Alan Schnitzer said Wednesday.

    By Jan. 23, 2025
  • Group of professionals collaborating in a bright, modern office space designed for co-working and teamwork.
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    miniseries via Getty Images
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    AI agents spark interest, concern for businesses in 2025

    Leaders have high hopes for autonomous capabilities, but adding the technology will raise the stakes for security and governance.

    By Jan. 23, 2025
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    LuisPortugal/Getty Images Plus via Getty Images
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    Google Cloud links poor credentials to nearly half of cloud-based attacks

    Cloud services with weak credentials were prime target for attackers, often resulting in lateral movement attempts, a Google Cloud report found.

    By Matt Kapko • Jan. 23, 2025
  • A view of the Capital One buildings in Mclean, Virginia on Dec. 7, 2023.
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    Alexander Farnsworth via Getty Images
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    Capital One touts efficiency gains from long-haul IT makeover

    "Efficiency was never the objective function," CEO Richard Fairbank said Tuesday. "It was one of the many benefits of a tech transformation."

    By Jan. 22, 2025
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    emily2k via Getty Images
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    CIOs brace for price hikes this year as IT budgets grow

    Gartner expects global tech spend to increase nearly 10% globally to more than $5.6 trillion in 2025, due largely to generative AI hardware upgrades.

    By Jan. 21, 2025
  • President Donald Trump signs an executive order in the Oval Office in Washington, D.C., on Jan. 20, 2025.
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    Anna Moneymaker via Getty Images
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    Trump rescinds Biden executive order in AI regulatory overhaul

    The directive, issued in October 2023, added guardrails for AI developers and bolstered guidance for businesses looking to adopt the technology. 

    By Jan. 21, 2025
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    Permission granted by Miro
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    Sponsored by Miro

    5 trends that will define work in 2025

    From scaling AI to making collaboration more inclusive and building community, discover 5 key predictions shaping the future of work in 2025.

    By Dominik Katz, Ways of Working Lead at Miro and Tomás Dostal-Freire, CIO & Head of Business Transformation at Miro • Jan. 21, 2025
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    Dean Mitchell via Getty Images
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    AI users eye higher-level duties as adoption unfolds: Workday

    Workers who use AI the most frequently had the most positive view of the technology, according to the survey.

    By Jan. 17, 2025