How the NHL is boosting fan engagement with advanced analytics

In a partnership with SAP, the NHL has worked to improve its statistics platform, creating curated analytics to bolster the fan experience. 

By Naomi Eide • Sept. 18, 2017

AI improves customer experience and creates job, study finds

Three-quarters of companies with AI implementation find it has improved customer satisfaction, decreased churn and improved customer intimacy. Four-fifths report the tech has created new jobs in their organization.

By Alex Hickey • Sept. 13, 2017

Companies talk about AI everyday, but what are they actually doing?

Although most companies believe AI is necessary to remain competitive, fewer understand its costs and applications or have a strategy in place. 

By Alex Hickey • Sept. 11, 2017

Uber debuts its 21st century machine learning masterpiece Michelangelo

With the Machine Learning as a Service platform, the company hopes to democratize ML for widespread applications.

By Alex Hickey • Sept. 7, 2017

Machine learning is making advanced analytics easier to use and digest, says SAP exec

Historically, analytics were "one directional," but with the rise of machine learning, computers can employ the right tools to find correlations across diverse data points.

By Naomi Eide • Sept. 6, 2017

Oracle expands IoT Cloud capabilities with 'drag-and-drop' AI

AI-based IoT solutions keep factories running smoothly by alerting employees when problems occur or machines require maintenance.

By Justine Brown , Alex Hickey • Sept. 5, 2017

Technobabble: Tech's response to 'Game of Thrones' withdrawals? George AI Martin

If you broke your phone throwing it at your TV during that "Game of Thrones" season finale, console yourself with AI-generated chapters from the next book and the promise of a self-healing screen.  

By Naomi Eide , Samantha Schwartz , Alex Hickey • Sept. 1, 2017

AI can help astrophysicists study distant galaxies

Analyses of space distortions using AI are 10 million times faster than traditional methods, shortening the time it takes to reduce image distortions from weeks to seconds.

By Justine Brown • Sept. 1, 2017

Report: Walmart doubles down on Nvidia chips

Walmart is building a "GPU farm" that will be about a tenth of the size of rival Amazon Web Services' GPU cloud.

By Justine Brown , Alex Hickey • Aug. 31, 2017

Quest Diagnostics CIO: IT leaders need equal focus on customers and tech

Lidia Fonseca leads enterprise-wide IT for a Fortune 500 company with $7.5 billion in revenue and 43,000 employees specializing in the provision of diagnostic information services. 

By Justine Brown • Aug. 30, 2017

Startup taps AI to match tech talent with employers

Leap.ai maps an individual's skills and experiences and matches them to the "demands and culture" of potential employers.

By Justine Brown • Aug. 29, 2017

Microsoft's Project Brainwave promises real-time AI in the cloud

The hardware acceleration platform is designed to process requests as fast as it receives them.

By Justine Brown • Aug. 28, 2017

Study: Reliance on BI software holding IoT professionals back

Experts say enterprises need to focus on business optimization from real-time insights.

By Justine Brown • Aug. 28, 2017

Why is IoT talent so hard to find?

Finding a combination of multiple disciplines in a market where each of them is already scarce makes hiring for the Internet of Things an uphill battle for companies.

By Justine Brown • Aug. 24, 2017

In fight for fans, IBM tricks out Mercedes-Benz Stadium

The stadium will include IoT technology and an immersive suite of interactive applications built by IBM Services, delivered and hosted on the IBM Cloud.

By Deborah Barrington , Justine Brown • Aug. 17, 2017

United leverages data to manage thorny overbooking issues

Unlike traditional manual methods, analytics can better predict which flights are most likely to have no-shows.  

By Justine Brown • Aug. 15, 2017

Tech goes to school: How MIT students solved a school bus efficiency problem

The plan eliminated about 75 bus routes and could save Boston Public Schools $5 million per year.

By Justine Brown • Aug. 14, 2017

Tableau makes data-centric acquisition to boost natural language capabilities

By bringing in ClearGraph, Tableau wants to make it easier for customers to use natural language to draw insights from data.

By Justine Brown • Aug. 14, 2017

IBM makes a deep learning breakthrough

The new technology can split tasks among multiple systems and then bring that data back together in a synchronized, efficient manner.

By Justine Brown • Aug. 10, 2017

Microsoft says over 70% of Windows 10 users choose to send them data

The company had faced a barrage of complaints from various organizations about its privacy practices ever since Windows 10 first launched.

By Justine Brown • Aug. 9, 2017

Microsoft shifts from 'mobile first, cloud first' to everything AI

At Microsoft Build this year, CEO Satya Nadella introduced the new corporate mantra of "intelligent cloud."

By Naomi Eide • Aug. 4, 2017

You're fired: Why AI-based 'digital employees' could replace chatbots in the enterprise

While chatbots don't act enough like humans, AI-based platforms can provide human-like customer service and improve over time.

By Justine Brown • July 28, 2017

How AI could get us closer to the 'H' in HR

The key is to reduce the amount of time spent on repetitive tasks. AI can ensure that talent development won't take a back seat to other processes.

By Riia O'Donnell • July 28, 2017

AMD backs off cryptocurrency even as demand grows

CEO Lisa Su says the company will not include cryptocurrency in its forecast.

By Justine Brown • July 27, 2017

How AI is changing chips

Companies like Google and Microsoft are working on AI chips, and legacy chip makers don't want to be left behind

By Justine Brown • July 26, 2017