• Double exposure of coin stack and notebook laptop computer with financial graph on white paper business planning vision and finance analysis concept
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    Global disruption prompts more innovation, not less

    Rather than responding defensively to economic precarity, companies lean on cloud, data and AI to push forward, according to Accenture research.

    By Feb. 2, 2023
  • CEO of ServiceNow Bill McDermott walks to a morning session at the Allen & Company Sun Valley Conference on July 09, 2021 in Sun Valley, Idaho.
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    ServiceNow leans on customer quality, not volume, as market shifts

    The SaaS company reported a 98% renewal rate and inked more than 120 deals valued greater than $1 million last quarter. 

    By Jan. 31, 2023
  • Southwest Airlines airplane taxies from a gate at Baltimore Washington International Thurgood Marshall Airport on October 11, 2021
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    Southwest Airlines tech ‘generally worked as designed,’ CEO says

    A perfect storm of bad weather and mass cancellations “just overwhelmed the technology and the processes,” Bob Jordan said.

    By Jan. 27, 2023
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    Microsoft leans on cloud revenue, even as Azure growth stalls

    The tech giant reported quarterly gains in its cloud business, but tempered expectations as enterprise spending shifts from migration to optimization.

    By Jan. 25, 2023
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    Live Nation’s IT capabilities scrutinized as company blames bots

    Senators questioned whether there was a fundamental flaw in the company's technology stack in a high-profile congressional hearing.

    By Jan. 25, 2023
  • Southwest Airlines airplane taxies from a gate at Baltimore Washington International Thurgood Marshall Airport on October 11, 2021
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    Southwest Airlines commits $1B to IT upgrades

    The airline has taken immediate action to enhance its crew engagement technology, CEO Bob Jordan said.

    By Jan. 20, 2023
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    What Google layoffs say about the state of tech hiring

    Layoff plans at Google add to a slew of tech sector announcements that mark the end of a hiring era.

    By Jan. 20, 2023
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    ChatGPT coming soon to Azure OpenAI service — with guardrails

    Businesses must submit a form describing the proposed use cases and its general capabilities.

    By Jan. 17, 2023
  • A sign hangs above the door at the Tyson Foods offices on October 06, 2022 in Chicago, Illinois.
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    Tyson CTO departs company, responsibilities left to IT team

    So long as he signs the separation and release agreement, Scott Spradley is expected to receive $1.4 million of severance, paid out over the next two years on top of other benefits.

    By Jan. 12, 2023
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    Tech unemployment remains low, but hints of a slowdown emerge

    Job postings for technology positions fell for the second consecutive month, according to a CompTIA report.

    By Jan. 6, 2023
  • Packages of Colgate toothpaste are seen on display at Tower Market December 7, 2004 in San Francisco, California
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    Colgate-Palmolive names CIO, rounding out tech C-suite revamp

    The company bid farewell to longtime tech leaders Mike Crowe and Patricia Verudin, as incoming tech chiefs David Foster and Stephan Habif step in.

    By Jan. 4, 2023
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    NYC delays enforcement of AI in hiring law to April 2023

    Many key stakeholders have submitted public comments asking for clarification on the regulations.

    By Ryan Golden • Dec. 14, 2022
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    Moderna hires Capital One exec as new CIO

    Brad Miller will join the biotech firm as CIO and executive committee member effective Jan. 3, according to a company statement.

    By Dec. 8, 2022
  • The Salesforce logo is seen at Salesforce Tower on December 1, 2020 in San Francisco, California.
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    Slack CEO steps down in latest Salesforce C-suite shakeup

    Lidiane Jones, Salesforce's EVP and GM of experience cloud, commerce cloud and marketing cloud, will replace Stewart Butterfield.

    By Dec. 5, 2022
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    Tech sector sends mixed messages on workforce stability

    Is the tech sector laying off staff or hiring new workers? Yes and yes.

    By Dec. 5, 2022
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    The 15 biggest CIO appointments of 2022

    From Apple to Target, CIO Dive compiled the most notable CIO appointments at the world’s leading companies this year, as well as leaders to watch in 2023.

    By Nov. 28, 2022
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    How IT managers should respond to the tech talent shortage

    A new study reveals how to retain and attract developers amidst tech talent shortage.

    Nov. 28, 2022
  • NSAI Songwriter-Artist of the Decade honoree, Taylor Swift performs onstage during NSAI 2022 Nashville Songwriter Awards at Ryman Auditorium on September 20, 2022 in Nashville, Tennessee.
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    Ticketmaster blames demand and bots for site issues during the Taylor Swift presale

    Call it a glitch. Based on traffic volume, Swift would have needed to perform over 900 stadium shows for every fan to get a ticket, the company said.

    By Nov. 17, 2022
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    Creating a flexible and engaged workforce with connected solutions

    Corporate leaders are leveraging the power of advanced AV to unify and optimize workplaces. Here’s how.

    Nov. 14, 2022
  • AMC Theatre in New York City on March 17, 2020
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    Companywide Zoom meetings, coming to a theater near you

    AMC Theatres is partnering with Zoom to launch Zoom Rooms in as many as 17 major U.S. cities in 2023.

    By Nov. 9, 2022
  • Customers sit outside a Starbucks coffee store on May 31, 2006 in Seoul, South Korea.
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    Starbucks rethinks employee technology as it navigates workforce tension

    The coffee chain is piloting an employee engagement app designed to build community, an effort to moderate backlash over its treatment of employees and working conditions.

    By Nov. 7, 2022
  • Guests enjoy an Ebay Buy It Now display during Day 1 of New York Comic Con 2021 at Jacob Javits Center on October 07, 2021 in New York City.
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    EBay modernizes desktop seller tech stack, eliminates legacy tools

    The digitally based reseller has ramped up tech investments and acquisitions to drive conversion rates and increase revenue.

    By Nov. 7, 2022
  • NEW YORK, NY - SEPTEMBER 16: Planet Fitness Wall Street Grand Opening exterior general view
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    Planet Fitness pumps up tech C-suite

    New CIO Paul Barber will lead the company's technology evolution and strategy.

    By Nov. 3, 2022
  • A man in shadow looks at his mobile device near a lit up Apple logo.
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    Apple’s CIO is retiring after 30 years: report

    CIO Mary Demby is set to retire following three decades at Apple, according to a Bloomberg report published Monday.

    By Nov. 1, 2022
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    United Airlines digitizes maintenance documents using Apple Touch ID

    The airline is the first and only in the industry to be approved by the FAA to digitize maintenance release documents through biometric technology, according to Linda Jojo, EVP chief customer officer at United Airlines.

    By Oct. 27, 2022