Hardware & Infrastructure


  • Chobani® Greek Yogurt in 32 oz. tubs and multi-packs are seen on the shelf in the dairy aisle at a local grocery store on August 12, 2021 in New York City.
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    Eugene Gologursky via Getty Images
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    Inside Chobani’s multiyear digital transformation

    Since joining Chobani in 2014, CIO Parag Agrawal has led a tech overhaul to help the company leave legacy technology behind.

    By June 2, 2023
  • A sign is posted in front of a Marriott hotel.
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    Justin Sullivan via Getty Images
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    Marriott seeks improved efficiency, higher revenue amid tech overhaul

    The hotel chain is re-platforming systems, investing in tech infrastructure and enhancing its mobile app as it boosts its yearly technology spending by around $150 million.

    By May 19, 2023
  • Visitors check out a slimmed down version of the IBM Watson supercomputer recently featured on the Jeopardy television game show at the IBM stand at the CeBIT technology trade fair on March 2, 2011 in
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    Sean Gallup via Getty Images
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    IBM leans on AI, hybrid cloud as infrastructure business stalls

    “We've been digitally transforming IBM, much in the same way we're helping our clients with their transformation,” CFO James Kavanaugh said during Wednesday’s Q1 2023 earnings call.

    By April 20, 2023
  • Interior of modern office with empty chairs and PCs on desks.
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    alvarez via Getty Images
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    PC demand keeps falling as enterprises defer new orders

    While overall IT spending remains strong, macroeconomic uncertainty depressed shipments for Lenovo, HP, Dell and Apple in Q1.

    By April 10, 2023
  • he new Dell E4300 laptop is displayed at a Dell product launch event August 12, 2008 in San Francisco, California.
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    Justin Sullivan via Getty Images
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    3 PC giants saw purchasing plummet last year

    Shipments fell by more than one-quarter for HP, Dell and Lenovo in the global PC market. They aren’t expected to recover until next year.

    By Feb. 8, 2023
  • Concert Ticket Industry Executives Testify To Senate Hearing
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    Win McNamee via Getty Images
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    Live Nation’s IT capabilities scrutinized as company blames bots

    Senators questioned whether there was a fundamental flaw in the company's technology stack in a high-profile congressional hearing.

    By Jan. 25, 2023
  • Kylee Garnett, freight operations supervisor at XPO's Hagerstown terminal, sits at a dual-monitor computer.
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    Colin Campbell/CIO Dive
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    An inside look at how XPO uses technology in its terminals and trucks

    The freight company relies on technology to maximize visibility and efficiency across its network, monitoring dockworkers and drivers in real time.

    By Colin Campbell • Jan. 10, 2023
  • Male IT Server Technician Specialist Holds Laptop and Looking on Raining Script Code in Rack Sever Cabinet.
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    gorodenkoff via Getty Images
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    Mainframe modernization meets multicloud chaos on the road to IT’s future

    Third-party vendors are creating metacloud capabilities that provide cross-platform observability and governance that sits above the cloud. 

    By Dec. 7, 2022
  • An IBM sign stands outside an IBM building in downtown Chicago, Illinois.
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    Tim Boyle / Staff via Getty Images
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    IBM, AWS expand hybrid cloud partnership

    Big Blue will add four "as a Service" offerings, expanded mainframe application modernization tools and new AIOps software within AWS Marketplace.

    By Nov. 30, 2022
  • Side view of a man and a woman talking about a server in a data center while looking at it's network connection cables
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    vm via Getty Images
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    Enterprise tech’s worst-kept secret: The persistence of mainframe

    The on-prem IT workhorse remains integral as companies move to hybrid cloud. But, it too is modernizing. 

    By Nov. 22, 2022
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    Chalirmpoj Pimpisarn via Getty Images
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    Companies lose surprising number of devices when employees leave

    Half of companies polled by research firm YouGov say they’ve lost track of technology assets when workers leave, creating security risks.

    By Robert Freedman • Nov. 21, 2022
  • Taylor Swift is seen backstage with the Best Artist, Best Video, Best Pop and Best Longform Video Awards during the Best MTV Europe Music Awards 2022.
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    Dave J Hogan via Getty Images
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    Ticketmaster knew Taylor Swift fans were coming. Why did its site still go down?

    The ticket distribution company said it was experiencing "unprecedented demand." For IT staff, it's a lesson in capacity planning.

    By Nov. 15, 2022
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    luoman via Getty Images
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    Please, don’t fax that request

    After half a century of dutiful service, isn’t the enterprise communication workhorse ready for retirement?

    By Nov. 4, 2022
  • Shot of a mature businessman sitting alone in the office and using his computer
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    PeopleImages via Getty Images
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    The humble PC takes a Q3 tumble

    Orders for laptops and desktops have been falling for a year. Economic and geopolitical instability have only intensified the decline.

    By Oct. 13, 2022
  • The Microsoft logo is displayed outside the Microsoft Technology Center near Times Square.
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    Drew Angerer / Staff via Getty Images
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    Microsoft, Kyndryl partner to ease data migration from mainframe to cloud

    The deal aligns the largest mainframe and infrastructure services provider with the second-largest cloud provider to integrate cloud-based and on-prem data.

    By Oct. 6, 2022
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    baona via Getty Images
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    Security to take an outsized role in IT spending in 2023

    Modernization has taught companies that cyber spend is a smart investment.

    By Oct. 4, 2022
  • Aerial view of a group of business people meeting in office
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    boggy22 via Getty Images
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    Midsize companies prioritize security while navigating resource limits

    Despite smaller budgets and risk appetite, midsize businesses still have critical technology needs on their way to business growth.

    By Sept. 26, 2022
  • A visitor looks at new laptop computers on display at the Lenovo stand at the 2019 IFA home electronics and appliances trade fair on September 06, 2019 in Berlin, Germany.
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    Sean Gallup / Staff via Getty Images
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    The CIO-CTO bridge: How Lenovo is reshaping its leadership structure

    Lenovo is leveraging in-house tech expertise to grow its enterprise software division — and blurring the lines between CIO and CTO in the process.

    By Sept. 21, 2022
  • In data center, male IT technician running maintenance program on a laptop for server rack of modernized enterprise computer system.
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    Gorodenkoff via Getty Images
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    Like a marathon, modernization needs pacing, planning and persistence

    A strategic approach to cloud spending is crucial as companies eye the finish line in race to modernize. 

    By Aug. 22, 2022
  • Person wearing headset while working on a computer in his office
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    Marco VDM via Getty Images
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    IT help desk remains on the frontlines of business technology operations

    From adding tools to step-by-step guides, these workers help support the daily duties work of business employees.

    By Aug. 16, 2022
  • A sign on the office building of New York Life Insurance Company is seen August 9, 2002 in New York City.
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    Mario Tama via Getty Images
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    New York Life modernization tackles data interaction, integration

    As companies search for efficiency and productivity gains, difficulty in integrating new technologies can be a stumbling block.

    By Aug. 15, 2022
  • Engineer working on cloud computer servers
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    Dean Mouhtaropoulos via Getty Images
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    AWS and Microsoft eye economy in a bid to control cloud cost

    An economic downturn won’t slow cloud migration — unless cloud providers start raising prices.

    By Aug. 3, 2022
  • Warehouse manager using laptop to share dispatch schedule alongside a male worker. Warehouse staff looking at laptop while working.
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    alvarez via Getty Images
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    How to manage hardware assets — despite the talent crunch

    Leaders should reassess the types of gear they procure, and hire help to ensure workers focus on key tasks, not answering help tickets.

    By Aug. 1, 2022
  • Customers carry bags as they leave a Target store in Albany, California
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    Justin Sullivan via Getty Images
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    Lessons from Target’s cloud journey, a decade in the making

    The retailer didn’t just lift and shift to get to the cloud — and it had some sticker shock along the way.

    By July 29, 2022
  • Microsoft logo on buidling
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    Drew Angerer / Staff via Getty Images
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    Microsoft extends server life, cuts cloud costs

    By increasing the shelf-life of cloud servers and network components by 50%, Microsoft expects to save $3.7 billion in the next fiscal year.

    By July 28, 2022