IT Strategy: Page 18


  • Construction progresses on an Amazon data center in Northern Virginia on Feb. 10, 2024.
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    Data center vacancy rates hit record low

    As AI adoption ramped up, colocation facility rental rates rose precipitously during the first three months of the year, according to CBRE research.

    By Matt Ashare • June 26, 2025
  • An Outback Steakhouse restaurant on Jan. 31, 2025 in Daly City, California.
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    Bloomin’ Brands drafts industry vet for CIO role

    Rafael Sanchez will lead tech operations for Outback Steakhouse’s parent company, effective June 30.

    By June 25, 2025
  • Trendline

    Top 5 stories from CIO Dive

    Shifts in compute infrastructure, ongoing AI adoption plans and talent challenges ruled CIO priorities in the first half of the year.

    By CIO Dive staff
  • CFO bleach wipes lined up on a shelf
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    Brandon Bell via Getty Images
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    Clorox to replace 25-year-old tech with new ERP

    The household products manufacturer is building inventory at its retailers as a buffer while it transitions its system.

    By Antone Gonsalves • June 25, 2025
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    Courtesy of Love's Travel Stops & Country Stores
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    Love’s names first CTO

    Tim Langley-Hawthorne joins the travel center company from Hertz, where he served as SVP and chief information officer.

    By Jessica Loder • June 25, 2025
  • An employee uses a handheld device to check inventory in a retail toy aisle.
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    Brandon Bell / Staff via Getty Images
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    Walmart’s latest AI feature aims to help associates overcome language barriers

    The retailer is updating its associate app to include real-time translation in 44 languages, alongside AI-driven task management.

    By Bryan Wassel • June 25, 2025
  • The Canary Wharf business district including global financial institutions Citigroup Inc., State Street Corp., Barclays Plc, HSBC Holdings Plc and the commercial office block No. 1 Canada Square, on the Isle of Dogs seen on June 22, 2023 in London, England.
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    Dan Kitwood / Staff via Getty Images
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    Banking industry, big tech unite to forge AI adoption guidelines

    Citi and Morgan Stanley joined forces with AWS, Microsoft and Google Cloud to set open-source controls for secure AI adoption in the financial industry.

    By Matt Ashare • June 24, 2025
  • Accenture building in Mississauga, Ontario on July 14, 2019.
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    Accenture fuses 5 business units to prioritize ‘reinvention services’

    The firm's realigned strategy aims to capitalize on AI-driven transformation projects as enterprises trim discretionary spend, CEO Julie Sweet said.

    By Matt Ashare • June 23, 2025
  • Abstract Plexus Blue Geometrical Shapes.
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    Sponsored by Bottle Rocket

    The connected ecosystem: From IT bottleneck to business driver

    Without streamlined integration, any enhancement can actually slow down progress and increase risk.

    June 23, 2025
  • A photograph of a red and yellow sign with a giant yellow "M" above a red box that says "McDonald's Billions Served."
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    Mario Tama via Getty Images
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    McDonald’s appoints US CIO

    Valerie Ashbaugh is set to switch positions with long-time tech chief Whitney McGinnis, who will serve as SVP, commercial products and platforms.

    By Julie Littman • June 20, 2025
  • Cigna's logo is seen on a door.
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    Julia Rendleman via Getty Images
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    Cigna launches generative AI assistant for members

    The health insurer is trying to improve the customer experience by connecting them with an AI bot, but analyses show generative AI can make mistakes.

    By Rebecca Pifer Parduhn • June 17, 2025
  • VMware office building in Bellevue, Washington on June 15, 2023.
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    Broadcom deploys souped up VMware private cloud

    The company made its VMware Cloud Foundation 9.0 bundle generally available to customers Tuesday after two months of public beta pre-release.

    By Matt Ashare • June 17, 2025
  • An executive hosts a meeting in a c-suite meeting room
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    Tech roles proliferate in the C-suite amid AI adoption push

    Half of executives say their organization has at least four C-level technology officers, according to Deloitte data.

    By June 17, 2025
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    Opinion

    Start small, win big: How to choose the right AI use cases

    CIOs can guide their organizations to success by focusing on applications that solve existing pain points and provide measurable business value.

    By Becky Carroll • June 16, 2025
  • An image of the Michelin Man atop a tire at the company's museum in Clermont Ferrand, Puy de Dome, France.
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    Michelin scraps VMware containers for open-source Kubernetes platform

    The tire manufacturer saw costs decrease 44% after moving 450 applications to an in-house platform.

    By Matt Ashare • June 13, 2025
  • Patrons at a Chicago Starbucks after the coffee chain on Feb. 25, 2025.
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    Scott Olson via Getty Images
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    Starbucks deploys virtual assistant to improve workflows

    Green Dot Assist will help staff look up various ingredients for drinks, troubleshoot equipment and help managers staff last-minute callouts.

    By Julie Littman • June 11, 2025
  • A general view of the exterior of a branch of the Lloyds bank chain on January 29, 2025 in London, England.
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    Leon Neal / Staff via Getty Images
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    How 3 banks are capitalizing on AI

    Lloyds Banking Group, NatWest and Truist are building on in-house productivity gains to scale more ambitious use cases.

    By Matt Ashare • June 10, 2025
  • a tech worker looks at a monitor
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    AI skills shortage surpasses big data, cybersecurity

    Scarcity of AI skills jumped from 2023, marking the steepest rise Nash Squared has ever recorded.

    By June 10, 2025
  • A VMware office building in Bellevue, Washington on June 15, 2023.
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    VMware accuses Siemens of stalling in software licensing dispute

    The Broadcom-owned vendor complained of discovery process delays Friday in a civil suit stemming from a September support service renewal request.

    By Matt Ashare • June 9, 2025
  • a software developer writes code while using an external monitor in an office setting
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    US sheds 131K tech jobs in May as economic uncertainty persists

    Despite the dip, total IT employment remains positive for the year, according to a CompTIA review of U.S. Bureau of Labor Statistics data.

    By June 6, 2025
  • Stock image showing a mature man’s face looking into a large computer screen as type is being added to the screen by an artificial intelligence chatbot.
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    Nearly half of CEOs say employees are resistant or even hostile to AI

    AI adoption faces three barriers: organizational change management, a lack of employee trust and workforce skills gaps, a Kyndryl report shows.

    By Carolyn Crist • June 6, 2025
  • A picture of a woman smiling on the background of a laptop screen, with a chat box and text to the right side.
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    Retrieved from Leo Humphries on May 30, 2025
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    Psst, employers: AI interviewers may be alienating applicants

    Some companies are creating an ethical quandary by bringing a “wild west” mentality to AI integration in the workplace, organizational psychologist Brian Smith said.

    By Emilie Shumway • June 5, 2025
  • an engineer peers inside a glass door, looking at a serveroom
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    Data privacy, compliance spend rises alongside AI efforts

    U.S. businesses increased budgets by 71% to secure their data, according to a Blancco report published Wednesday. 

    By June 4, 2025
  • CrowdStrike booth at Black Hat USA 2023 in Las Vegas.
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    Matt Kapko/CIO Dive
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    Microsoft, CrowdStrike, other cyber firms collaborate on threat actor taxonomy

    After years of confusion, leading threat-intelligence companies will streamline how they name threat groups.

    By David Jones • June 3, 2025
  • A close up of a man's hand holding a phone displaying a conversation with a chatbot.
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    Business leaders expect agentic AI to take over customer service

    Agentic AI will handle most customer service interactions with tech vendors in the next three years, according to Cisco projections.

    By Kristen Doerer • June 3, 2025
  • Multiethnic business team in meeting at modern board room
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    Sponsored by Amazon Business

    How modern procurement helps rein in tail spend and navigate a challenging market

    Modernize procurement to cut tail spend and boost compliance. Discover how leading teams use Amazon Business to drive smarter, more strategic purchasing.

    June 2, 2025