6 steps for CIOs enabling global IT operations

Before company stakeholders can rely on technology teams for support, IT must globalize its own processes, from data collection to infrastructure.

By Rebecca Ray • Feb. 13, 2024

Hershey weathers sales, inventory dip as ERP upgrade continues

The end of the ERP overhaul is in sight, though the company is working to ensure initiatives don’t outpace organizational capacity. 

By Lindsey Wilkinson • Feb. 12, 2024

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CIO Priorities

Companies task their CIOs with balancing the company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

Mainframes solidify hold on core enterprise systems

On-premises compute survived the rush to cloud and isn’t going away any time soon, according to Advanced.

By Matt Ashare • Feb. 12, 2024

AI-enabled PCs to infiltrate enterprise IT this year

Laptops and desktops with enhanced processing power will account for nearly one-quarter of shipments in 2024, as manufacturers ramp up production.

By Matt Ashare • Feb. 9, 2024

AI fundamentals among most-needed digital skills, job seekers say

Most tech job seekers are aware of AI's impact on the workforce, a CompTIA report finds.

By Roberto Torres • Feb. 9, 2024

What CIOs stand to gain in a tech M&A revival

Acquisitions by companies like IBM, Cisco and SAP reflect a trend that gives IT executives a window to centralize IT spend around key vendors.

By Matt Ashare • Feb. 9, 2024

What to know about the 200-member AI safety alliance

The alliance aims to support "the development and deployment of safe and trustworthy artificial intelligence," the U.S. Department of Commerce said.

By Roberto Torres • Feb. 8, 2024

AI development skills are in high demand, but training lags

Software developers, working to grow their skills, prefer learning within the context of a work project, according to HackerRank.

By Roberto Torres • Feb. 8, 2024

Cushman & Wakefield takes collaborative approach in AI+ strategy

Diversifying the voices at the table at all times is key, according to Sal Companieh, chief information and digital officer.

By Lindsey Wilkinson • Feb. 7, 2024

Why CIOs must work with AI service providers

Executives should help their organizations become a data-centric business, working with vendors to set generative AI use cases and place AI trust and security frameworks.

By Annette Zimmermann • Feb. 7, 2024

Amazon CEO seeks to ‘reinvent’ customer experience with generative AI

The cloud and e-commerce giant is building dozens of generative AI-powered apps to improve customer experience across its businesses.

By Bryan Wassel • Feb. 6, 2024

McDonald’s invests aggressively in technology

The fast food giant’s three-pronged plan aims to digitally transform customer experience, franchise operations and core systems, President and CEO Chris Kempczinski said Monday.

By Matt Ashare • Feb. 6, 2024

Tech salaries contracted in 2023 after hiring pullback

The dip in compensation reflects layoffs at large tech providers and economic headwinds, according to Dice research.

By Roberto Torres • Feb. 6, 2024

Tech job postings, sector hiring rebound in January

IT job postings soared to nearly 400,000 in January, a sign of stronger demand ahead.

By Roberto Torres • Feb. 2, 2024

Why Discover went all-in on open source

The company’s tech leadership eased the product development process, removing barriers to innovation and opening pathways for engineers to advance.

By Matt Ashare • Feb. 2, 2024

What is top of mind for CIOs in 2024?

Executives will track the evolution of generative AI while keeping IT spending in check and tech vacancies filled.

By Roberto Torres • Jan. 31, 2024

AI, new projects to jumpstart tech hiring in 2024

2023 was marked by fluctuations between tech talent availability and the end of big tech overhiring, but analysts expect the tech jobs market to return to more steady growth this year.

By Roberto Torres • Jan. 31, 2024

SAP revamps migration support programs, adds financial incentives

The software company will give customers credits and technical support to offset adoption costs as part of its RISE and GROW programs.

By Matt Ashare • Jan. 30, 2024

Companies struggle to connect data to customer experience

Most businesses are struggling to integrate data insights into their user experiences, according to a Salesforce survey.

By Bryan Wassel • Jan. 30, 2024

Southwest Airlines to spend $1.7B on tech, cloud migration this year

The commercial carrier has shifted just under half of its tech estate to cloud, President and CEO Bob Jordan said Thursday.

By Matt Ashare • Jan. 29, 2024

Human sight still cheaper than most AI replacements, MIT finds

Using AI instead of humans for vision-based tasks only makes financial sense in about one-fourth of jobs, researchers found.

By Roberto Torres • Jan. 29, 2024

What’s behind SAP’s massive restructuring push?

“Cloud is the big elephant in the room for SAP," Forrester VP and Principal Analyst Liz Herbert said.

By Matt Ashare • Jan. 26, 2024

FTC launches probe into big tech’s AI dealings

The agency sent formal requests to Alphabet, Amazon, Anthropic, Microsoft and OpenAI, as part of a review of three multibillion-dollar investments.

By Roberto Torres • Jan. 25, 2024

Tech positions take a tumble on Indeed’s best jobs ranking

In 2023, tech dominated the company's rankings. But this year, just one IT role landed in the top 10.

By Roberto Torres • Jan. 24, 2024

Kraft Heinz dips into generative AI with employee tool for data analysis

The company’s data scientists are in the early stages of testing, using Microsoft Azure OpenAI and internal data to develop the tool.

By Lindsey Wilkinson • Jan. 24, 2024