Software, IT services to accelerate tech spend: Forrester

Enterprise and government investment in technology will grow 5.3% year over year, reaching $4.7 trillion this year, the firm projects.

By Matt Ashare • Jan. 23, 2024

With customers wary of AI, KPMG urges companies to get implementation right

Businesses tout the value that AI can deliver, but deployment can easily backfire without trust.

By Kristen Doerer • Jan. 23, 2024

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CIO Priorities

Companies task their CIOs with balancing the company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

CIOs for hire shift focus as clients tackle cyber, AI rollouts

Amid enterprise resource constraints, interim and fractional CIOs lead longer-term strategies.

By Suman Bhattacharyya • Jan. 23, 2024

Microsoft to overhaul internal security practices after Midnight Blizzard attack

After the company disclosed a Russia-affiliated threat actor stole data from senior executives, experts are raising questions about its security capabilities and practices.

By David Jones • Jan. 22, 2024

Can FinOps save cloud from itself in 2024?

Mistakes were made. Budgets ballooned. Repatriations commenced. Now, enterprises are learning from costly migrations.

By Matt Ashare • Jan. 22, 2024

Most leaders want to invest more in skills, talent in 2024

More executives see talent gaps as a key business risk in the next 18 months, compared to last year's responses to a Capgemini survey.  

By Roberto Torres • Jan. 19, 2024

IBM buys Advanced’s mainframe modernization unit to deepen consulting bench

The deal also bolsters IBM’s broader hybrid cloud strategy, complementing the application refactoring capabilities of watsonx Code Assistant for Z.

By Matt Ashare • Jan. 19, 2024

PC price hikes loom as enterprises enter device refresh cycle

The market declined nearly 15% in 2023, but Gartner expects sustained positive growth lies ahead.

By Matt Ashare • Jan. 18, 2024

CIO ‘change fatigue’ dampens enterprise IT spend

Gartner trimmed back its global tech spending forecast for 2024, as executives contend with AI tool proliferation.

By Matt Ashare • Jan. 17, 2024

CEOs expect jobs cuts — and some gains — because of generative AI

Adoption of the technology will have a greater impact on headcount in industries like media and entertainment, a PwC survey found.

By Roberto Torres • Jan. 17, 2024

Bank of America CEO on digital transformation: ‘There’s always more to go’

The company has spent billions on data systems to support AI tools in the last decade, CEO Brian Moynihan said Friday.

By Matt Ashare • Jan. 17, 2024

Cyber tops business risk for enterprises worldwide, report finds

Worries over cybersecurity replaced business interruption as the top concern among U.S. businesses, according to the Allianz Risk Barometer.

By David Jones • Jan. 17, 2024

Citi poured $12B into tech last year, retired nearly 400 legacy apps

While efforts to modernize are underway, the company is operating at a loss and plans to cut 20,000 positions by 2024 as part of a broader restructuring.

By Matt Ashare • Jan. 16, 2024

Speed is the overlooked IT prediction in 2024

 In 2024, IT leaders are facing a brand-new set of challenges. As we enter the age of AI, speed needs to be top of mind for all leaders. 

By Carter Busse, Chief Information Officer, Workato • Jan. 16, 2024

Google Cloud pulls back on egress fees in multicloud play

The hyperscaler removed charges for customers migrating data to another cloud provider or on-prem.

By Matt Ashare • Jan. 12, 2024

Google lays off hundreds of workers, citing organizational changes

Several divisions were impacted, including teams in central engineering, augmented reality and the Assistant unit.

By Roberto Torres • Jan. 12, 2024

Victoria’s Secret to infuse AI into online shopping

The intimate apparel company tapped Google Cloud’s Vertex AI to enhance search capabilities and personalize product recommendations.

By Kristen Doerer • Jan. 11, 2024

SAP adds board-level cloud migration unit, reshuffles executive roles

The ERP behemoth aims to ease customers’ journey to SaaS as it moves to a usage-based pricing model.

By Matt Ashare • Jan. 11, 2024

Businesses work to deliver on generative AI aspirations in 2024

Turning hype into tangible business value is quite the feat, but it's what the C-suite expects from CIOs this year.

By Lindsey Wilkinson • Jan. 11, 2024

Cracking COBOL: Banks to deploy AI to retool legacy apps

Generative AI will help engineers retool aging applications, overcoming a major modernization hurdle, according to Accenture.

By Matt Ashare • Jan. 9, 2024

7 business technology trends to watch in 2024

Technology leaders will spend much of this year perfecting their businesses' AI strategies, keeping an eye on the budget and attracting tech talent.

By Roberto Torres , Matt Ashare , Lindsey Wilkinson • Jan. 9, 2024

How CIOs can overcome ‘AI-washing’ while vetting vendors

Analysts expect regulatory agencies to monitor the validity of AI claims. But CIOs need to keep a close eye on vendors as well. 

By Lindsey Wilkinson • Jan. 8, 2024

IT unemployment rose in December, but experts remain optimistic

Despite the increase, the technology industry added nearly 13,000 new positions last month, marking its largest increase since April 2023.

By Roberto Torres • Jan. 5, 2024

LastPass enforces 12-character master password lengths

The password manager enforced its guidance on master password complexity nearly a year and a half after a major cyberattack.

By Matt Kapko • Jan. 5, 2024

Even with AI, human touch remains essential in customer service

Though customers are comfortable with agents using AI to speed up inquires, they still want to talk to live humans, research found.

By Bryan Wassel • Jan. 5, 2024