AI adoption hinges on reskilling, IBM research finds

Companies anticipate augmenting rather than replacing workers with generative AI tools, especially in procurement, finance and risk and compliance.

By Matt Ashare • Aug. 14, 2023

Red Sox chase business, baseball wins in cloud

Boston’s MLB franchise turned to IBM and Wasabi to manage its complex data ecosystem and modernize operations, the team’s CTO Brian Shield said.

By Matt Ashare • Aug. 14, 2023

Explore the Trendline➔

Top 5 stories from CIO Dive

Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.

By CIO Dive staff

Discover finds tech upskilling model in Chicago customer care hub

The company looks at the Chatham call center and technology hub as a model for site selections, hiring procedures, customer service experience and community development.

By Lindsey Wilkinson • Aug. 11, 2023

JLL rolls out proprietary generative AI model to internal employees

In the first 48 hours following deployment at the commercial real estate and investment management company, more than 11,000 employees used the large language model.

By Lindsey Wilkinson • Aug. 8, 2023

How AAA’s second-largest club is gearing up for its generative AI push

The Auto Club Group has spent the past five years transforming its architecture; its next step focuses on generative AI.

By Lindsey Wilkinson • Aug. 7, 2023

Tech jobs market normalizing as July unemployment dips

IT workers remain in high demand, despite waves of layoffs roiling the big tech sector earlier this year.

By Roberto Torres • Aug. 4, 2023

AWS growth slows again, but customers are moving to add workloads

The provider is starting to see more appetite for fresh workloads as the trend of optimization begins to ease.

By Roberto Torres • Aug. 4, 2023

Businesses improved cyber incident response times following Log4j, report finds

Security teams have improved their response times during attacks, but post-incident recovery still lagged, according to Immersive Labs.

By David Jones • Aug. 4, 2023

C-suite, rank-and-file at odds over security’s role

Half of executives say security is prioritized when implementing a cloud strategy. Most security workers beg to differ.

By Roberto Torres • Aug. 3, 2023

Church & Dwight targets ‘thousands of hours’ of work in automation push

The Arm & Hammer manufacturer is making significant technology investments to scale and grow the business, according to CFO Rick Dierker. 

By Lindsey Wilkinson • Aug. 3, 2023

Mercedes-Benz investing over $2.2B in AI reskilling

The carmaker is offering data and digitalization training to over 600 employees as auto manufacturing modernizes.

By Michael Brady • Aug. 2, 2023

Crocs’ HeyDude brand to finish ERP overhaul by year-end

The company lowered its outlook for HeyDude’s 2023 revenue as it expects the project will temporarily constrain distribution, CEO Andrew Rees said.

By Lindsey Wilkinson • Aug. 2, 2023

Slack launches sales-focused product in latest collaboration push

The announcement comes as the company continues to develop its AI capabilities, including Slack GPT.

By Roberto Torres • Aug. 2, 2023

How finance chiefs can cut back on IT spending waste

CIOs and CFOs should come together to create a “common plan” that tackles redundant tech driving up IT costs, LeanIX’s Christian Richter said.

By Grace Noto • Aug. 2, 2023

Generative AI wave is putting more pressure on executives

Executives are feeling the rush toward generative AI, as a lack of skills and tech immaturity stand in their way.

By Roberto Torres • Aug. 1, 2023

Where Papa Johns implements AI

The company focuses on improving efficiency while tuning systems when the stakes are high, Papa Johns’ Justin Falciola told CIO Dive. 

By Lindsey Wilkinson • Aug. 1, 2023

Generative AI risks loom as businesses increase investments

Even when risks associated with the tech are identified, most businesses aren’t putting in the work to mitigate them.

By Lindsey Wilkinson • Aug. 1, 2023

Oracle unveils secure cloud solution in bid for DoD contracts

The new infrastructure services are designed to ease critical workload migrations and comply with defense information systems security requirements.

By Matt Ashare • July 31, 2023

Workers say surveillance makes them less productive — if they even know about it

Employers turned to monitoring software to improve productivity, a strategy that could be counterproductive.

By Kathryn Moody • July 31, 2023

Shaky tech talent market remains hungry for hires

The need for IT skills persists despite mixed signals emerging from the economy, leading executives to carry out response plans.

By Roberto Torres • July 28, 2023

Microsoft pushes AI as GitHub Copilot for Business hits 27K customers

Airbnb and Dell are among the organizations currently using the service, which became publicly available in February.

By Roberto Torres • July 26, 2023

Caution tempers enterprise enthusiasm for generative AI

The road to adoption of the new technology runs through the existing tech stack.

By Roberto Torres • July 26, 2023

Data, instinct drive executive decision-making

How CIOs make decisions may matter as much as the outcome when weighing the advantages and risks of new technologies.

By Matt Ashare • July 25, 2023

AI in infrastructure: Addressing the technology’s potential for the sector

The technology could bring significant change to the infrastructure sector, but it must be used responsibly and with the right checks and balances in place.

By Claire Rutkowski • July 25, 2023

IT workers remain open to job offers in wake of tech sector cuts

While most laid off technologists are reemployed, many are actively seeking or passively weighing new employment options, according to Boston Consulting Group.

By Matt Ashare • July 25, 2023