Why Chipotle CTO compares technologists to air traffic controllers

CTO Curt Garner says collaboration skills helped the company sustain its digital sales by layering technologies.

By Roberto Torres • Nov. 13, 2020

CIOs plow forward on innovation despite pandemic disruptions

The COVID-19 pandemic has shifted priorities, but IT professionals continue pushing innovation in 2021 strategic plans.

By Katie Malone • Nov. 13, 2020

Explore the Trendline➔

CIO Priorities

Companies task their CIOs with balancing the company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

5 principles of successful change management

Technical business transformations still rely on strong change management leadership to guide teams through the process, an Accenture executive said.

By Katie Malone • Nov. 11, 2020

Stanley Black & Decker CIO: TBM determined pandemic pivots and guides future recovery

Technology business management can provide data-driven insights into IT spend to help leadership pivot to changes in business needs.

By Katie Malone • Nov. 10, 2020

Ripe for digital disruption: Which industries are most at risk and why

With threats from the pandemic, the wide implementation of AI, regulation and shifts in demographics, some companies are more at risk for disruption than ever before. 

By Shriram Natarajan • Nov. 10, 2020

Vendor negotiations cut IT spend without slashing company initiatives

"There's always negotiation leverage available to you, even with a very deeply-embedded vendor where maybe there's even no competitive swap out option," a Forrester analyst said.

By Katie Malone • Nov. 9, 2020

Forrester: Leading with emerging tech boosts businesses' bottom line

Transformation philosophies caution CIOs against leading with technology, but companies embracing emerging tech first are seeing greater benefits than their counterparts.

By Katie Malone • Nov. 5, 2020

How CIOs can foster LGBTQ inclusivity

Tech execs can help broker trust by designing storage, access and privacy solutions for self-identification data.

By Roberto Torres • Oct. 30, 2020

4 IT spending traps to avoid

With IT spend under scrutiny, don't fall for these budget missteps impacting businesses' bottom lines.

By Jen A. Miller • Oct. 30, 2020

Biden, Trump run on similar tech platforms. Differences are in the details.

In an election cycle marked by polarization, the major party presidential candidates envision emerging tech investments and industry collaboration.

By Katie Malone • Oct. 28, 2020

Hyperautomation set to clear tasks off managers' desks in future of work

The takeover of robobosses is an opportunity for human managers to oversee more complex strategies, said Gavin Tay, VP analyst at Gartner.

By Roberto Torres • Oct. 23, 2020

Digital business technology platforms: The all-in-one solution for company needs

Digital business platforms integrate and orchestrate enterprise IT systems as the COVID-19 pandemic accelerates modernization.

By Katie Malone • Oct. 23, 2020

8 tips for leading with intention from a Morgan Stanley exec

Hiring the next generation of the workforce requires the same intentional leadership companies are learning throughout the current crisis.

By Katie Malone • Oct. 22, 2020

Gartner's predictions show CIOs' expanding responsibility — and authority

Dealing with mountains of data and more automated supply chains, the CIO purview is expanding in scope and oversight.

By Roberto Torres • Oct. 22, 2020

Expedia aims for tech efficiency in long-term remote shift

The portal plans to sustain changes that enabled operations amid the pandemic as remote work infrastructure becomes critical.

By Roberto Torres • Oct. 21, 2020

4 critical strategies for tech leaders in Gartner's CIO agenda

Companies rethink strategies amid uncertainty, with CIOs standing at the ready.

By Roberto Torres • Oct. 20, 2020

10 cost-cutting tips to help businesses bounce back in 2021

IT budgets tightened during the pandemic. IT management must look closer at which cost cutting measures can help them recover from a difficult year.

By Katie Malone • Oct. 20, 2020

People-first work culture empowers telework productivity

Keeping employees motivated when times are tough not only creates a sense of camaraderie, but it can also help foster a companywide digital mindset.

By Katie Malone • Oct. 19, 2020

How CIOs can help companies evolve amid disruption

CIOs need to respond to post-pandemic pressures by helping organizations become resilient and agile, Gartner says.

By Roberto Torres • Oct. 19, 2020

Gartner's strategic tech trends for 2021 turn pragmatic

Conversations with technology leaders are much more focused on the tactical this year, according to Brian Burke, research VP at Gartner.

By Naomi Eide • Oct. 19, 2020

Pandemic highlighted how messy data sharing is, Mastercard exec says

More evolved techniques around data governance will need to rise to the challenges ahead, said Mastercard Chief Data Officer JoAnn Stonier.

By Roberto Torres • Oct. 16, 2020

Pandemic fast-tracks tech, culture innovation

With no end of the pandemic in sight, companies are renewing the focus on tech innovation and culture to sustain telework and remote service delivery.

By Katie Malone • Oct. 15, 2020

Telecom deploys AI to balance customer service supply and demand

Pairing customer service demand with technician availability requires access to the right data sets.

By Roberto Torres • Oct. 15, 2020

American Airlines accelerated IT delivery with DevOps

Bogged down by legacy systems and lagging IT investments, airlines struggle to modernize. American Airlines turned to DevOps for a nimble approach.

By Roberto Torres • Oct. 14, 2020

Tales from the trenches

How three organizations harnessed high-speed app development to meet COVID-19 challenges

By Mariana Henriques • Oct. 14, 2020