AI is coming to enhance human employees — not replace them

Machines should be seen as partners and assistants, since human expectations and limitations will restrict their abilities.

By Sanjay Rajagopalan • April 24, 2023

IT managers uneasy with snooping software: report

Surveillance tools may cause an uptick in staff attrition and make hiring more difficult, according to a 1E survey.

By Roberto Torres • April 21, 2023

Explore the Trendline➔

Top 5 stories from CIO Dive

Ongoing AI adoption efforts and the evolution of the executive scope ruled CIO priorities in the first half of the year.

By CIO Dive staff

IBM leans on AI, hybrid cloud as infrastructure business stalls

“We've been digitally transforming IBM, much in the same way we're helping our clients with their transformation,” CFO James Kavanaugh said during Wednesday’s Q1 2023 earnings call.

By Matt Ashare • April 20, 2023

AI boom buoys SaaS growth as cloud market expands: Gartner

Businesses are investing more in cloud software and infrastructure services, helping grow a global market set to reach $600 billion this year.

By Matt Ashare • April 19, 2023

Atlassian embeds generative AI to level up knowledge management work

Companies will need to opt in to access the new capabilities in the software provider's workplace management tools, such as Jira, Confluence and Trello.

By Lindsey Wilkinson • April 19, 2023

Southwest paused flights amid ‘data connection issues’

Data connection issues stemming from a firewall failure led to halted flights and lingering delays Tuesday, the airline said. 

By Roberto Torres • April 18, 2023

How SodaStream used mobile technology to boost employee engagement

Nearly half of the company's workforce is in a manufacturing or frontline setting. Solutions tailored to computer access were not going to cut it.

By Lindsey Wilkinson • April 14, 2023

Growing SMB tech spending prioritizes infrastructure, managed services

The smaller a company, the smaller its IT budget — but opportunity exists for IT leaders hoping to make their investments carry more weight.

By Roberto Torres • April 11, 2023

Top software vendors maintained growth in Q1 despite economic and customer pressures

From executive and board changes to highlighting sustainability and diversity, software vendors underlined key areas of focus during their Q1 2023 financial reporting, Forrester says.

By Lindsey Wilkinson • April 10, 2023

Gartner expects a sunnier outlook for IT spending in 2023

Software continues to drive IT spend growth, as a weaker U.S. dollar and ongoing transformation needs boosted growth projections issued in January.

By Roberto Torres • April 6, 2023

Is ChatGPT the future of recruiting?

Employees are beginning to experiment with ChatGPT, finding new ways to automate away the tedious parts of their job.

By Jen A. Miller • April 5, 2023

Shadow IT accounts for more than one-third of enterprise apps: report

If businesses want to get the most out of their SaaS purchases, tech leaders need to address visibility and governance issues.

By Lindsey Wilkinson • April 4, 2023

AI tools top list of fastest growing products, software marketplace says

The chatbots category saw a 202% increase in search traffic on G2 since November 2022, according to data shared with CIO Dive.

By Lindsey Wilkinson • April 3, 2023

The perks of a CIO with a background in sales

Executives with a view of the market can articulate their messaging more effectively, spotting business needs and potential products.

By Roberto Torres • March 30, 2023

What to consider as vendors add generative AI to workplace tools

In order for enterprises to get any value from these additions, business leaders have to put in the work.

By Lindsey Wilkinson • March 29, 2023

Zoom jumps on ChatGPT bandwagon, integrates generative AI features

New capabilities will include summarizing meetings and chat threads, drafting emails and creating whiteboard presentations.

By Matt Ashare • March 27, 2023

CIOs must prepare for the machine customers of the future

C-suite collaboration is key for business to capitalize on this developing AI technology.

By Don Scheibenreif • March 27, 2023

5 tips to counter identity and access management risks

Many organizations rely on identity and access management tools for credential management and authentication. But these systems aren’t foolproof.

By Matt Kapko • March 24, 2023

Accenture to cut 19K jobs in latest sign of IT slowdown

The global IT services firm said it plans to trim its workforce by 2.5% in the next 18 months amid a cost-cutting plan.

By Roberto Torres • March 23, 2023

Skills shortages roadblock enterprise data plans

Most data and analytics teams aren't effectively delivering value to their organizations, according to Gartner data.

By Roberto Torres • March 22, 2023

Ill-prepared against cyberattacks? You’re not alone, Cisco says

The cybersecurity readiness gap looms large, and smaller organizations were ranked the least prepared.

By Matt Kapko • March 22, 2023

Security drives software purchases for half of US companies

The study from Capterra comes weeks after the U.S. announced plans to shift liability for weak product security onto the tech industry.

By David Jones • March 21, 2023

How ERP modernizations fare amid cost cutting

Some companies are pausing or delaying ERP implementations. But projects moving ahead face sharper scrutiny than before.

By Jen A. Miller • March 17, 2023

MLB partners with Zoom to increase replay review transparency

The deal marks the latest move from the software provider to connect its product to physical locations and experiences.

By Lindsey Wilkinson • March 16, 2023

Casey’s names new chief information officer

Sanjeev Satturu succeeds Adrian Butler, who recently left the retailer for a new opportunity.

By Brett Dworski • March 16, 2023