Amid SaaS thirst, vendors grapple with how to monetize software

Subscription models can lower the barriers of entry for tech adoption. For vendors, the rise of automation could make things more complex.

By Roberto Torres • Aug. 13, 2019

Zoom's rise carving market share from Microsoft, Cisco

The newcomer is "actually displacing some of these other giant vendors," Gartner's Tom Eagle told CIO Dive.

By Samantha Schwartz • Aug. 9, 2019

Explore the Trendline➔

Top 5 stories from CIO Dive

Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.

By CIO Dive staff

Western Digital's roadmap to merging 3 distinct technology stacks

The company began the daunting task of technology rationalization planning around 2015 and broke the effort into chunks. First up: collaboration and communication. 

By Naomi Eide • Aug. 8, 2019

3 trends shaping the business intelligence market

BI market consolidation highlights emerging trends: Data analytics is more ingrained in daily workflows, connects with more SaaS platforms and runs on more modern infrastructure.

By Roberto Torres • Aug. 7, 2019

Slack adopts 'disasterpiece theater' strategy for running uptime exercises

While Slack is confident in its foundational infrastructure, it recognizes "luck" is not a viable strategy as the platform expands, the company said.

By Samantha Schwartz • Aug. 2, 2019

Salesforce must convince industries it can be a unifying tool

The Tableau acquisition, completed Thursday, signals an expansion of Salesforce's data analytics strengths. But in the bigger digital transformation market, it faces fierce competition.

By Roberto Torres • Aug. 1, 2019

Microsoft will shutter Skype for Business Online in 2021, making Teams its heir

The company will spend the next two years adding integration capabilities to Teams as it looks to convince existing users to migrate.

By Roberto Torres • July 31, 2019

Starbucks' digital strategy is working. Now it wants to dive deeper

With $6.8 billion in revenue during the last quarter and its stock price at an all-time high, Starbucks is already banking on its digital strategy.

By Roberto Torres • July 26, 2019

Furniture retailer Aaron's found application nimbleness through centralization

By 2020, the retailer expects to finish a service-oriented architecture that assumes a centralized view of the customer and all transactions.

By Samantha Schwartz • July 25, 2019

Research indicates Teams' rise and Slack's fall while other players vie in the background

"Teams is Slack, so why buy Slack?" asked Thomas DelVecchio, founder and CEO of ETR. 

By Samantha Schwartz • July 23, 2019

Microsoft Teams daily users surpass 13M, but don't count out Slack

At 10 million daily users, Slack is a vendor-neutral tool that makes integrations simple and vendor lock-in less of a concern.

By Samantha Schwartz • July 12, 2019

4 years of CIO Dive: All the trends we watched

Obsessive focus on digital transformation and next-generation technology is ubiquitous across sectors. And the CIO influence has grown.

By Naomi Eide • July 3, 2019

Cloud database management grows as on-prem 'Stockholm Syndrome' persists

Gartner expects the future of on-premise DBMS — IBM, Teradata, SAP HANA and​ Yellowbrick — to be "limited."

By Samantha Schwartz • July 2, 2019

Microsoft leads SaaS market, but others grab a slice

Salesforce, Adobe, SAP and Oracle round out the top five SaaS vendors, though Salesforce had the lowest growth rate.

By Samantha Schwartz • July 1, 2019

Slack reports 'degraded service' a week after NYSE debut

The interruption has caused issues with messaging, posts, calls, apps/integrations, connections, link previews, notifications, search and organization administration.

By Samantha Schwartz • June 28, 2019

A clear winner in Slack's war against email? There isn't one

A chorus of companies have given email a timeline. But because of the cockroach nature of it, deadlines pass, and email is still alive and well.

By Samantha Schwartz • June 25, 2019

Amazon granted patent for 'surveillance as a service' tech

The technology would allow Amazon to survey geofenced areas using drones to monitor homeowners' property.

By Jason Plautz • June 25, 2019

Cybersecurity issues bog down half of M&A deals

Seven in 10 decision makers say data breaches are an immediate deal-breaker when evaluating mergers or acquisitions.

By Roberto Torres • June 24, 2019

It doesn't matter that Microsoft banned employees from using Slack, says analyst

Enterprises have long had issues with employees self-remedying workplace productivity woes with the use of AOL, Yahoo and MSN instant messenger. 

By Samantha Schwartz • June 24, 2019

IBM still sees value in Hadoop-based technologies

Cloudera and Big Blue laid out plans for a joint go-to-market strategy aimed at the Hadoop market.

By Roberto Torres • June 21, 2019

Slack, now a public company, goes after the long-term play

On Thursday, Slack's shares closed at $38.62, a 48.5% jump above its reference price of $26. The sizeable pop puts Slack's market cap at $19 billion.

By Roberto Torres • June 20, 2019

MapR continues search for 'strategic transaction' past lifeline deadline

Embattled by competition from cloud service providers, the company missed its July 3 deadline to finalize a key transaction.

By Roberto Torres • Updated July 8, 2019

Gartner: ERPs have dated reputation to overcome in cloud era

If businesses behave with ERP the way they did 20 years ago, they will continue to get the same value.

By Naomi Eide • June 12, 2019

Salesforce to acquire Tableau in a $15.7B all-stock deal

As Salesforce tries to make bold moves in the data analytics space, it must address the overlap with its existing solution.

By Roberto Torres • June 10, 2019

Analysts: Trump tariffs could isolate, shrink US tech market

From 2017 to 2018, tariffs paid on tech product imports from China increased fivefold. As the government prepares additional tariff tranches, analysts are wary of long-term impact.

By Roberto Torres • May 29, 2019