Microsoft tailors collaboration tools to underserved front-line workers

At Mattress Firm, with 2,500 locations in the U.S., the shift to Microsoft Teams responded to an organic adoption of communication platforms from front-line employees, said Jon Sider, CIO at Mattress Firm.

By Roberto Torres • Jan. 10, 2020

Collaboration's turn to the cloud forces vendors to play nice

By 2016, on-premise solutions captured less than half of the market spend.

By Samantha Schwartz • Jan. 9, 2020

Explore the Trendline➔

Top 5 stories from CIO Dive

Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.

By CIO Dive staff

5 SaaS trends for 2020

Customer demands are forcing vendors to interoperate, creating hubs for multichannel experiences.

By Samantha Schwartz , Roberto Torres • Jan. 8, 2020

CIO Dive's Top Trends of 2019

Tie a bow on it, uncork the champagne and take a deep breath: say goodbye to 2019. 

Dec. 30, 2019

CIO Dive's Top News of 2019

The world of business technology is nonstop and the Top News of 2019 honors the constant churn.

Dec. 27, 2019

Microsoft: 73% of companies turn to 'tech intensity' to shape digital success

Regardless of the industry, organizations see value in becoming technology companies, a trend Microsoft identifies as an opportunity.

By Roberto Torres • Dec. 20, 2019

9 cutting-edge technology startups to watch in 2020

Especially in the case of AI startups, the ultimate path to startup growth could lie behind an acquisition from some of the leading names in tech.

By Roberto Torres • Dec. 19, 2019

Disruptor of the Year: VMware

VMware retooled its central platform, vSphere, to become Kubernetes-native, a technology that is reshaping the way industries use cloud computing by enabling multicloud strategies.

By Roberto Torres • Dec. 9, 2019

NFL, AWS to use player digital twins to model scenarios and combat injury

Digital twins are also cropping up in the back office, where companies can use the technology to map the enterprise technology stack, visualizing the network and other moving parts of the business.  

By Naomi Eide • Dec. 6, 2019

'The Unicorn Project' turns DevOps into a rebellion

CIO Dive spoke with author Gene Kim about the sequel to the "The Phoenix Project," which tackles DevOps from the developer's perspective.

By Naomi Eide • Nov. 26, 2019

Southwest Airlines plugs accessibility into customer service with Salesforce

The airline's leaders see the move to an accessible tool set as an investment in customer satisfaction.

By Roberto Torres • Nov. 22, 2019

Meet the co-bots: How tech is aiding Whirlpool Corp. employees, not ousting them

The company has worked to find the right balance of tech and process to keep staff ahead of digitization — while still prioritizing product quality.

By Riia O'Donnell • Nov. 19, 2019

Mirantis' Docker Enterprise acquisition a lifeline as industry shifts to Kubernetes

For Docker fans, it's the end of an era. Industry is retooling, standardizing on container technology and orchestration on Kubernetes. 

By Naomi Eide • Nov. 14, 2019

Companies edging out rank-and-file staff in digital transformation efforts

On their way to digital maturity, companies are called to keep employees in focus while disruptive changes unfold.

By Roberto Torres • Nov. 6, 2019

Gartner's strategic tech trends for 2020: Part 2, computing moves to the edge

AI-based systems are becoming smarter, giving rise to autonomy. Hardware is shrinking, pushing computing to the edge. And the ever-hyped blockchain is finding "practical" applications.

By Naomi Eide • Nov. 5, 2019

5 key Forrester predictions for the future of software development

Market consolidation, service mesh and the rise of AI testing will drive the industry forward in 2020 and beyond. 

By Roberto Torres • Nov. 4, 2019

Wyndham Destinations deployed Salesforce to go digital. Now it really wants the full ROI

CIO Brad Dettmer said the timeshare staple plans to use the software platform to build applications and expand its data analytics strategy.

By Roberto Torres • Oct. 28, 2019

6 predictions from Gartner could reshape C-suite priorities

By 2023, the analyst firm sees "augmented humans" becoming a ubiquitous part of the workforce. It's one of many changes set to reshape industry in the coming years.

By Roberto Torres • Oct. 25, 2019

Rent the Runway shouldered the blame when a software bug hampered delivery

Rather than point fingers and push "blame" on the third party the company called it a "software issue internally," said CEO Jennifer Hyman.

By Naomi Eide • Oct. 25, 2019

3 ways to drive a customer-first engineering team

When push comes to shove, many executives fall short in creating actionable short-term goals and broader culture standards that align with a customer-first vision.

By Hector Aguilar • Oct. 24, 2019

What does a 130-year-old company do to fix a modern-day communications problem?

It's a common problem: Legacy companies are fighting to remain competitive in a modern world. Yamaha found its solution with global cloud communications and collaboration software.

By Deborah Barrington • Oct. 23, 2019

2020 IT spending priorities — and the traps a cloud shift creates

Spending trends coalesce with a shift in how companies manage technology budgets, transitioning from CapEx to OpEx in the "as a Service" era. But the pivot is not seamless.

By Naomi Eide • Oct. 21, 2019

Startup in a box: 5 services helping businesses hit the ground running

From accounting to communications to project management, here are the tools founders, executives and consultants say are mission-critical. 

By Roberto Torres • Oct. 16, 2019

Slack hits 12M daily active users, on the heels of Microsoft Teams

The collaboration platform also announced its users rack up an average of 5 billion actions weekly, including messaging, searching, uploading and commenting on files.

By Samantha Schwartz • Oct. 11, 2019

Who is responsible for digital accessibility?

As Domino's faces a lawsuit, here are four roles companies can lean on to ensure compliance. 

By Samantha Schwartz • Oct. 10, 2019