Psst, employers: AI interviewers may be alienating applicants

Some companies are creating an ethical quandary by bringing a “wild west” mentality to AI integration in the workplace, organizational psychologist Brian Smith said.

By Emilie Shumway • June 5, 2025

Business leaders expect agentic AI to take over customer service

Agentic AI will handle most customer service interactions with tech vendors in the next three years, according to Cisco projections.

By Kristen Doerer • June 3, 2025

Explore the Trendline➔

Top 5 stories from CIO Dive

Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.

By CIO Dive staff

AWS curbs transfer of marketplace cloud credits

The hyperscaler banned the transfer of Reserved Instances and Saving Plans discounts by third-party providers, effective June 1.

By Matt Ashare • June 2, 2025

Nvidia’s next AI move? Bringing GPUs into the enterprise

“We're going to see AI go into enterprise, which is on-prem, because so much of the data is still on-prem,” CEO Jensen Huang said during a Wednesday earnings call.

By Matt Ashare • May 29, 2025

SAP and Microsoft broaden cloud ERP alliance

The two tech giants rolled out a migration acceleration initiative coupled with extensive platform integrations Tuesday.

By Matt Ashare • Updated June 2, 2025

Salesforce reinforces its AI cloud with $8B Informatica acquisition

The CRM provider plans to use the software company’s data governance tools to build “the most complete, agent-ready data platform in the industry,” Salesforce Chair and CEO Marc Benioff said.

By Matt Ashare • May 27, 2025

Nvidia, American Express join the FinOps Foundation

The nonprofit trade group also welcomed AMD, Snowflake and ServiceNow to its ranks Wednesday amid a tech sector push to curb cloud spend.

By Matt Ashare • May 21, 2025

SAP retools its cloud-based ERP to ease migrations

The software vendor aims to simplify the shift from on-premises systems with line-of-business bundles for finance, supply chain, HR, procurement and CX.

By Matt Ashare • May 20, 2025

Nvidia activates AI PC partners, rolls out GPU cloud

“We have to reinvent computing and bring AI into traditional enterprise computing,” Nvidia CEO Jensen Huang said at the Computex conference.

By Matt Ashare • May 19, 2025

AI makes further inroads into the mainframe ecosystem

Capgemini and Rocket Software each rolled out automation tools to help enterprises manage and modernize legacy infrastructure last week.

By Matt Ashare • May 19, 2025

The high price of untested code

Two-thirds of organizations are at risk of a costly software outage in the next year, according to Tricentis.

By Matt Ashare • May 16, 2025

Salesforce beefs up agent capabilities with Convergence acquisition

The startup’s resources will help power Agentforce as the CRM vendor deploys flexible pricing for the platform. 

By Nicole Laskowski • May 15, 2025

Enterprises eye AI assistants to modernize systems

“Tech debt isn't just a weight — it's a ticking time bomb that’s threatening the future of global enterprises,” HFS Research Chief Analyst and CEO Phil Fersht said.

By Matt Ashare • May 12, 2025

EY, DXC join SAP’s ongoing ERP migration push

The consulting firms launched services to help enterprises move to S/4HANA cloud-based systems as a 2027 support deadline for on-prem customers looms.

By Matt Ashare • May 8, 2025

Economic uncertainty roils tech labor market as IT unemployment spikes

Tech positions fell by 214,000 last month, according to a CompTIA review of U.S. Bureau of Labor Statistics data.

By Roberto Torres • May 2, 2025

IBM touts software segment gains as infrastructure revenue falls

Despite tariff-driven economic uncertainty, the company has not seen a major shift in IT buying behavior, IBM CEO Arvind Krishna said Wednesday.

By Matt Ashare • April 24, 2025

SAP banks on cloud’s stability to navigate tariff turbulence

The ERP software giant is counting on longstanding hyperscaler partnerships to keep customer costs down as economic uncertainty looms.

By Matt Ashare • April 23, 2025

How governance and security can drive agentic AI adoption

Without the right visibility and guardrails, the brisk adoption of the latest applications can result in shadow AI agents.

By Heather Gentile • April 23, 2025

ROI, full-scale deployment of AI remains elusive

Most businesses estimated returns of 50% or less on their AI projects, according to a CDW report.

By Roberto Torres • Updated April 22, 2025

Leaders pursue ML engineers, AI researchers in hiring efforts

For CIOs, filling specialized job openings has emerged as a key challenge, according to an EPAM Systems survey.

By Roberto Torres • April 18, 2025

Why CIOs should prioritize IT modernization

Technology leaders must find ways to maximize productivity gains while minimizing disruption as they choose the most pressing upgrades.

By David White • April 17, 2025

Amazon CEO defends billions in AI spend

Andy Jassy justified company plans to keep investing in the technology, which he described as a “once-in-a-lifetime reinvention of everything we know,” in a letter to shareholders on Thursday.

By Roberto Torres • April 10, 2025

EU sets action plan to establish global lead in AI

The European Commission announced plans to triple the region’s data center capacity and improve access to in-demand talent Wednesday.

By Roberto Torres • April 9, 2025

Ahold Delhaize USA names new CIO

Ann Dozier joined the grocery company from Southern Glazer's Wine and Spirits, where she served as SVP, chief information and technology officer.

By Catherine Douglas Moran • April 9, 2025

Genworth Financial taps Capital One veteran for CIO role

Morris Taylor will lead the creation and execution of the company's technology strategy for the financial services firm, according to a Monday announcement.

By Roberto Torres • April 8, 2025