Enterprise software costs rise as major vendors lean on cloud

IBM, Microsoft and Oracle are among a list of providers doubling down on SaaS to propel growth as tech leaders grapple with higher bills.

By Matt Ashare • Sept. 28, 2023

IT leaders all in on AI for their daily work: report

Directors and above in IT are broadly adopting the technology into daily workflows, according to a Freshwork report.

By Roberto Torres • Sept. 27, 2023

Explore the Trendline➔

Top 5 stories from CIO Dive

Interest in generative AI, budget concerns and layoffs in the tech industry took center stage during the first half of the year.

By CIO Dive staff

SAP to add generative AI copilot across suite of solutions

The company will embed Joule, a natural language generative AI tool, throughout its portfolio of enterprise apps and platforms.

By Lindsey Wilkinson • Sept. 26, 2023

Top engineering chiefs hire software generalists, full-stack engineers

On average, engineering leaders take 26 days to fill an open role, according to a Harris Poll survey.

By Lindsey Wilkinson • Sept. 22, 2023

Innovation spend failing to yield ROI, execs say

IT leaders identify collaboration and skills issues as top hurdles for transformation, according to KPMG data.

By Roberto Torres • Sept. 21, 2023

Gen Z, millennials want more tech in the workplace

Tech leaders fear the mismatch between tech expectations and in-house tools can lead to attrition, according to data from Riverbed.

By Roberto Torres • Sept. 21, 2023

3 keys to making the most of colocation

Under the right framework, colocation can help businesses optimize their cloud networking, freeing up capital for other IT investments.

By Rob DeWeese • Sept. 18, 2023

Salesforce infuses rebranded CRM with AI, launches Einstein Copilot

The software giant is introducing a conversational generative AI assistant baked into all applications. 

By Lindsey Wilkinson • Sept. 12, 2023

Fear blocks enterprise innovation hopes as competition mounts

Executives grapple with the weight of picking the wrong projects or squandering resources as new technological capabilities emerge.

By Roberto Torres • Sept. 11, 2023

AI adoption in software development is slow to take root

Just 1 in 4 organizations use AI in the software development lifecycle, but those who have adopted it are chasing efficiency and faster cycle times, a GitLab survey found.

By Lindsey Wilkinson • Sept. 8, 2023

UNFI names former Mars exec CIO

Mario Maffie will join the grocery retailer and wholesaler in October following a 24-year tech-focused career at the food producer.

By Sam Silverstein • Sept. 8, 2023

SaaS moves to usage-based pricing as enterprises optimize tech spend

Software providers shift to pay-as-you-go billing to bolster revenue growth and give customers more flexibility. 

By Matt Ashare • Sept. 6, 2023

Zoom plugs more generative AI into solutions, revamps assistant tool

The company's AI Companion tool, formerly known as Zoom IQ, will connect with products across the company's software suite. 

By Roberto Torres • Sept. 5, 2023

Software industry urged to assume risk on open source security

The Open Source Security Foundation called on commercial and non-commercial organizations that use open source software components to adopt better security practices.

By David Jones • Sept. 1, 2023

Microsoft unbundles Teams from 365 in Europe amid antitrust query

The company will sell Teams separately to customers in Europe as EU regulators review potentially anticompetitive practices.

By Roberto Torres • Aug. 31, 2023

Salesforce banks on price hike, generative AI to spur revenue growth

In the words of the CRM giant's CEO Marc Benioff, “that's the AI revolution coming at you, baby, so get ready.”

By Matt Ashare • Aug. 31, 2023

Cloud interoperability remains elusive as tech stacks grow

The push to modernize the enterprise can add unwanted complexity to tangled IT ecosystems, even in the cloud.

By Matt Ashare • Aug. 31, 2023

Salesforce’s on-prem clients face cloud migration pressure: Gartner

The SaaS company raised fees for on-prem Tableau users, signaling its intention to keep shifting customers to the cloud, Gartner analysts said.

By Alexei Alexis • Aug. 30, 2023

Salesforce places guardrails around how customers can use its AI

Just three pages long, the policy details what use cases Salesforce will not permit with its AI tools.

By Roberto Torres • Aug. 23, 2023

SaaS prices jump 12% on average: report

Microsoft and Salesforce are among the enterprise software vendors that have increased prices in the last 12 months.

By Alexei Alexis • Aug. 23, 2023

Zoom enterprise growth tapers as it pushes AI services

AI-driven features will help convey value to enterprise customers, according to CEO Eric Yuan.

By Roberto Torres • Aug. 22, 2023

Tech tops C-suite priorities, but ROI concerns remain

Finding value from new technology investments, such as generative AI, represent a top challenge for most executives, PwC found.

By Roberto Torres • Aug. 22, 2023

IBM trains its LLM to read, rewrite COBOL apps

The new watsonx Code Assistant for Z eases mainframe modernization, using generative AI to analyze, refactor, transform and validate legacy applications.

By Matt Ashare • Aug. 22, 2023

Walmart’s AI push prioritizes customer experience, personalization

"Ultimately, the power of generative AI or any technology is only as good as the data that powers it," CEO Doug McMillon said Thursday.

By Roberto Torres • Aug. 17, 2023

Zoom’s AI terms overhaul set the stage for broader data use scrutiny

The shift to adopt generative AI has created tension between SaaS vendors' data desires and enterprises' security concerns.

By Lindsey Wilkinson • Aug. 16, 2023