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Employers often forget to source employee input as they adopt new tech

Employees are often wary of new technology, even tools purported to help them do their jobs, studies show.

DHS warns unpatched VPNs as a top 2020 exploitable flaw

The work-from-home landscape is stressing enterprise security infrastructure. Vulnerabilities that weren't as risky in an office environment have become a minefield for remote workers.

Offices may reopen, but workers want to delay a return

Workers say they're not comfortable with a short-term return to the office. It's a window of opportunity for vendors to improve access and quality of remote work tools.

Opinion

CFO collaboration with CIO is crucial amid COVID-19

The CFO is adept at measuring costs, managing the balance sheet and navigating murky waters. But determining capabilities and staying ahead of tech trends requires partnership with the CIO.

Coronavirus fast-forwarded tech plans, business leaders expect long-term benefit

"Many companies' futures just got accelerated. They're not different; they just got accelerated," said Tim Ryan, U.S. chair and senior partner of PwC.

Wells Fargo adds 2 CIOs to technology roster

The company is taking a nimble approach to technology leadership, where line of business CIOs can drive transformation at the department level. 

RPA projects fail because of complexity, misunderstanding

Automation will play a starring role in how businesses deal with the effects of the pandemic. But automation for automation's sake means sinking resources into failed projects.

Coronavirus fallout hits tech employment, job losses mount

While job cuts hit the IT sector, companies will often eliminate sales or retail jobs instead of technical roles, according to CompTIA's Tim Herbert. 

Gartner: IT spend to shrink 8% in 2020, expect a slow recovery

The impact of public health interventions will crimp CIOs' ability to spend, while expectations of IT organizations remain unchanged — or even rise.

Zoom security issues place spotlight on other video platforms' privacy troubles

On Tuesday Cisco issued a clarification regarding its Webex privacy policy. 

Coronavirus-related cyberattacks are like a kicked 'hornet's nest'

Cyberattacks tied to COVID-19 surface daily in an unmatched volume of threats. Other cyberattacks exploit the circumstances related to the outbreak, namely people logging on from unsecure devices.

Microsoft creates way out of reply-all black hole

An Office 365 filter will kick in once it detects 10 reply-all emails hitting 5,000 or more inboxes within an hour. After the threshold is met, it will block the thread for the next four hours. 

Cognizant's Maze ransomware attack could cost up to $70M

After the company disclosed the cyberattack last month, customers began to opt out or suspend Cognizant's "access to their networks," which directly impacted billing, said CEO Brian Humphries.

Smaller audiences, virtual venues: Changes coming to tech conferences

Businesses turn to blended event models to replace the customer touchpoints the pandemic took away.

Key stories for IT leaders as companies navigate the pandemic

As countries and states begin to lift stay-at-home orders, CIOs are looking to the future and what a safe work environment entails.

3 tech leaders on using tools to support pivot to remote

Managers relied on overcommunication and planning to adapt to the new normal, using tech platforms like videoconferencing tools to support their operations and staff.

Planning a return to the office: What tools businesses can turn to

From applications to enterprise-focused contact tracing, technology companies are creating solutions to facilitate a safe return to work. 

Privacy vs. public health: Where contact tracing fits

Contact tracing walks the line between privacy and responsible tech — a line Apple and Google are exploring.

Customer support, accounting drive SMB software spend amid pandemic

For these businesses, an IT backbone will become crucial for long term survival as they respond to changes in demand. 

Expect gig economy growth to reshape workforce in coming year

Gig workers currently represent about one in six workers in an organization, but Ravi Kumar, president of Infosys, expects their presence to increase to 25-35%.

Is there room for Zoom in a virtual courtroom?

Videoconferencing could undermine traditional courtroom tactics, while also alleviating typical trial pains.

Cloud market thrives, as if COVID-19 never happened

With large cash portfolios, all major providers are going to survive in a downturn, ISG's Steve Hall said. "I would love to give a contrarian view, but it's all upside."

J.C. Penney CIO to depart, preps for new role at American Electric Power

Therace Risch's departure comes a month after the retailer announced a round of furloughs among hourly and corporate staff.

UPDATED: May 6, 2020 at 10:51 a.m.

Capital One hires away Goldman's CISO to help with breach response

The hire comes as the Federal Financial Institutions Examination Council issued a statement emphasizing the responsibility of banks' management to carefully keep tabs on cloud security.

Front-line workers with more tech tools are more productive, study finds

The pandemic is putting front-line workers in the spotlight, as vendors compete to provide tech tools that can boost their efficiency.