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Klarna sees its AI assistant as a success. Is it too early to tell?
The customer service assistant is handling the work of 700 full-time agents, Klarna said, but experts note the human touch is still important.
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OpenAI quells some enterprise fears as leadership saga concludes
The AI startup’s board expansion to include more enterprise experience will partly allay customer worries, one expert said, but safety concerns across vendors persist.
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IT unemployment spiked in February to pandemic-era highs: CompTIA
While some positive indicators remain, unemployment reached 3.5% last month according to a CompTIA analysis.
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Nvidia, HP give data science a GPU boost
The two tech companies will infuse enterprise AI workstations with GPU-powered data processing and model building software.
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Salesforce targets healthcare sector with tailored AI copilot
The conversational assistant can summarize patient details, update member information and automate outreach.
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1 in 5 women in tech plan to leave their jobs as culture issues persist, survey finds
Despite some signs of positive change, women still face toxicity at work, according to Ensono’s fourth Speak Up survey.
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Microsoft rolls out Copilot AI tool to finance teams
The move is part of Microsoft’s effort to layer AI across its enterprise offerings, aiming to impact every role in the workplace.
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Enterprises spend hundreds of hours a year on SaaS contracts
Organizations pour far more into SaaS than what shows up on the books once the dollar value of time spent on contracts is factored in, according to Vertice.
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P&G CIO to retire, PepsiCo exec to take over
Seth Cohen, global CIO at PepsiCo, will join Procter & Gamble’s team in April.
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Accenture to buy Udacity, pledges $1B more in AI skills push
The professional services firm plans to integrate the learning platform's content with a new training service for clients.
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Salesforce adds low-code tools to customize generative AI copilot
The set of low-code tools includes a Copilot Builder, Prompt Builder and Model Builder, which let customers work with select LLMs or import their own.
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SAP beefs up generative AI toolbox with new data integrations
As part of a broader shift to cloud, the ERP giant will enhance analytics and expand AI governance capabilities.
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