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  • Citi CEO Jane Fraser joins a meeting hosted by U.S. President Joe Biden with corporate chief executives and members of his cabinet to discuss the looming federal debt limit in the South Court Auditorium in the Eisenhower Executive Office Building on October 06, 2021 in Washington, DC.
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    Chip Somodevilla / Staff via Getty Images
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    Citi leans on tech modernization to fix data quality management failings

    Days after federal regulators hit the bank with more than $130 million in fines, CEO Jane Fraser said Citi's transformation efforts addressed "decades of underinvestment."

  • Panoramic overhead view of several business meetings going on in the communal area of a modern office building.
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    JohnnyGreig via Getty Images
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    CIOs resist vendor-led AI hype, seeking out transparency

    As vendors fuel a sense of urgency on AI adoption, CIOs turn to risk mitigation frameworks to clear the smoke.

  • AWS CEO Adam Selipsky delivers a keynote address during AWS re:Invent 2023, at The Venetian Las Vegas on November 28, 2023, in Las Vegas, Nevada
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    Courtesy of AWS
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    AWS unveils generative AI app development feature in Amazon Q

    Amazon Q Apps can turn natural language prompts into applications, the company said. 

  • Computers stacked on a moving pallet.
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    baranozdemir via Getty Images
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    Aging devices, not AI PCs, drive PC shipment uptick

    As next year’s Windows 10 support cliff approaches, companies are ramping up to a massive device refresh cycle, according to Gartner research.

  • A person with short dark hair and a beard smiles with arms crossed, wearing a white shirt and blue suit coat, no tie.
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    Courtesy of Macy's Inc.
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    Macy’s hires new CIO from within

    Next month Keith Credendino will take over the retailer's mission to simplify and modernize its technology stack.

  • A sign is seen at the Microsoft headquarters on July 3, 2024 in Redmond, Washington.
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    David Ryder / Stringer via Getty Images
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    Microsoft brokers deal with European cloud lobby, dodges EU antitrust probe

    The cloud and software giant has nine months to resolve software licensing issues and roll out an Azure integration solution under the agreement terms.

  • A Guitar Center signage hangs outside a storefront against a blue sky backdrop
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    The image by JeepersMedia is licensed under CC BY 2.0
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    Guitar Center revamps tech leadership to tune the customer experience

    Adolfo Rodriguez, incoming chief technology and information officer, most recently served as SVP of technology transformation at Advance Auto Parts.

  • American tax forms with a calculator, reading glasses and a pen
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    traveler1116 via Getty Images
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    AI could save some professionals 200 hours per year

    Legal, tax and risk pros want guardrails in place as adoption moves forward, a Thomson Reuters report found.

  • A sign hangs above an entranceway to a Capital One Café on February 19, 2024, in Miami, Florida.
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    Joe Raedle / Staff via Getty Images
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    Capital One leans on its cloud maturity to support AI adoption

    “It's difficult to imagine doing AI at scale without a solid foundation of experience using and scaling applications in cloud,” the bank’s SVP and Head of AI Product Aparna Sinha said.

  • Snowflake office building in San Mateo, CA.
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    Permission granted by Snowflake
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    Snowflake allows admins to enforce MFA as breach investigations conclude

    Three months after an attacker targeted more than 100 customer environments, Snowflake is making it easier for existing customers to enforce MFA but isn’t requiring it.

  • Dinosaur"Stan" at the Googleplex in Mountain View, California.
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    Courtesy of Google
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    Google’s AI efforts slow sustainability gains

    The company’s greenhouse gas emissions climbed 13% last year as compute intensity increased, according to its annual environmental report.

  • a tech worker sits in front of a terminal in a brightly lit office
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    gilaxia via Getty Images
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    Tech unemployment rose to nearly 4-year high in June

    A CompTIA analysis of official data shows IT unemployment reached 3.7% among technology professions, in line with a national upward trend.

  • Aerial view of a Northern Virginia data center.
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    Gerville via Getty Images
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    Data center crunch drives up rental costs as vacancy rates plummet

    In the shadow of resource-hungry hyperscaler infrastructure projects, private data center space is getting hard to come by in congested cloud regions. 

  • SAP SE enterprise software development company building in Frankfurt, Germany on February 08, 2024.
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    Victor Golmer via Getty Images
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    Enterprises near migration bottleneck as SAP deadlines approach

    More than half of the ERP giant’s customers risk running out of maintenance support by 2027, according to an analysis by Basis CTO David Lees.

  • A man looks into a large computer screen displaying an artificial intelligence chatbot application.
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    Laurence Dutton via Getty Images
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    Frontline workers split on AI’s workplace impact: BCG

    Despite growing confidence in the technology, 4 in 10 employees are concerned about job security, the consulting firm found.

  • People gathering in an large room with different vendor signs.
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    Naomi Eide/CIO Dive
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    To fill cybersecurity skills gaps, experts look to novel measures

    The pace of change is driving workforce skills gaps, and traditional learning pathways can't keep up with demand.

  • Kyndryl logo pictured on a wall inside the infrastructure services company's building.
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    Permission granted by Kyndryl
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    Kyndryl bolsters — and reshuffles — technology leadership team

    Kim Basile succeeds CIO Michael Bradshaw, the executive who guided the company’s post-IBM transformation.

  • an executive reviews information on their tablet inside a boardroom
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    simon2579 via Getty Images
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    AI to take starring role in the C-suite of the future

    Executive appointments focused on AI reflect an intention to invest in the technology, West Monroe’s Casey Foss said.

  • An empty boardroom inside a corporate office, with an aerial view of New York City from the adjacent window
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    ismagilov via Getty Images
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    The midyear tech executive shuffle is here

    Businesses from Citi and Gap. Inc. to JPMorgan and PayPal named tech leaders in recent weeks capitalizing on fiscal year alignment and new technology aspirations.

  • Attendees walk through an expo hall at AWS re:Invent 2023, a conference hosted by Amazon Web Services, at The Venetian Las Vegas on November 28, 2023 in Las Vegas, Nevada.
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    Noah Berger / Stringer via Getty Images
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    AWS adds step-by-step guides to its AI assistant’s capabilities

    The company is “trying to save agents time but also lower the cognitive load,” VP of Customer Experience Pasquale DeMaio said.

  • Panelists talk about the need for alliances between employers and educators at the AWS Summit in Washington, D.C. on June 27, 2024.
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    Lindsey Wilkinson/CIO Dive
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    Employers, educators team up to bridge critical tech skills gaps

    Businesses can help build a broader talent pipeline by providing internships and apprenticeships, giving students the chance to grow their skills on the job.

  • Microsoft President and Vice Chair Brad Smith speaks April 12, 2023, at the Semafor World Economy Summit in Washington D.C.
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    Drew Angerer via Getty Images
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    Microsoft alerts additional customers of state-linked threat group attacks

    The company told customers the Midnight Blizzard attacks disclosed in January were more widespread than previously known.

  • Low Angle Shot of Data Center With Multiple Rows of Fully Operational Server Racks.
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    gorodenkoff via Getty Images
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    Enterprise cloud storage spend to double by 2028 as AI ramps up

    AWS dominated the segment with a 30% share of the nearly $60 billion market last year, according to Omdia’s analysis.

  • Anthropic CEO Dario Amodei speaks with David Levy, AWS VP, worldwide public sector, during a fireside discussion at the AWS Summit in Washington, D.C. on June 26, 2024.
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    Lindsey Wilkinson/CIO Dive
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    Anthropic leans on security, safety to win over enterprise customers

    “We have this belief that we can do this responsibly,” CEO Dario Amodei said. “We don’t see it being in conflict with having the best models.” 

  • A person works on code on a computer monitor.
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    Tirachard via Getty Images
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    HR is often left out of AI plans, despite the need for upskilling and inclusion

    Organizational leaders can play a role in aligning AI strategy with broader company goals.