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3 lessons on the future of talent pipelines
From hiring the formerly incarcerated to working with teachers in disadvantaged communities, companies like Walmart and Microsoft aren't afraid to experiment.
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Starbucks' AI project is turning past investments into data insights
"Deep Brew," an AI project launched in 2017, is a machine learning capability Starbucks is leveraging for personalization.
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BMW hires new CIO amid mobility tech push
Long-time BMW executive Alexander Buresch will take over the role on Jan. 1, succeeding Klaus Straub.
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'Make AI as boring as email': IBM's strategy for boosting AI adoption
If AI is to become a commonplace part of the workday, the barriers of entry and deployment should be lowered.
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How 'the couch' is supporting ExxonMobil's sprint to digital transformation
The company is relying on DevOps and agile to hit a bold growth goal by 2025: doubling profits without changing prices.
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Are you smarter than a CIO?
Total Reboot tests the strategic acumen of IT decision-makers. See if you're up to the challenge in this interactive game.
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OpinionCybersecurity tricks and treats to protect your business
For CISOs and security professionals, it’s always spooky season. There is nothing make-believe about their arch-enemies — cybercriminals — who lurk tirelessly in the shadowy background.
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Hilton turned to the cloud to solve a troublesome room lock problem
With its Connected Room concept, Hilton is using digital products to fix pain points while improving guest experiences.
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Email or text? TGI Fridays tackles personalization at scale with ML
"We're not Google," said the chain's Chief Experience Officer Sherif Mityas, but leveraging the tech has been key to tripling the restaurant's off-premise revenue.
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Women's biggest workplace obstacle is much earlier in the pipeline than the 'glass ceiling'
According to McKinsey, only 72 women are promoted and hired into management positions for every 100 men.
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The CIO's true role in data privacy
The CIO can provide the motorcycle to go fast, but the business still needs to follow the rules of the road.
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How CIOs can alleviate CEO tech concerns, one investment at a time
While CEOs are watching for an impending recession, it's the CIO's responsibility to protect tech investments to endure economic rough patches.
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FAQs on the $10B JEDI cloud contract you keep hearing about
The Department of Defense awarded a $10 billion contract for enterprise cloud that will set standards for the agency's tech stack for at least the next decade.
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Wyndham Destinations deployed Salesforce to go digital. Now it really wants the full ROI
CIO Brad Dettmer said the timeshare staple plans to use the software platform to build applications and expand its data analytics strategy.
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OpinionPrevent these 3 issues from taking time away from IT teams
IT teams are constantly dealing with performance issues ranging from slow computers to application crashes – and often fix those problems manually.
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Mastercard seeks partners on data responsibility standards
Financial institutions are increasingly trumpeting their social stances, whether for public good or optics.
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6 predictions from Gartner could reshape C-suite priorities
By 2023, the analyst firm sees "augmented humans" becoming a ubiquitous part of the workforce. It's one of many changes set to reshape industry in the coming years.
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Senators press AWS on cloud security, call for FTC investigation
The Senators want to know whether Amazon Web Services' "failure to secure" servers used by Capital One "violated federal law."
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The 'fit' and the 'fragile': 2020 CIO agenda requires IT flexibility
Anticipating downturns, Gartner research found more "fit" companies use IT as a point of leverage for the business, allowing organizations to excel in adverse circumstances.
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Rent the Runway shouldered the blame when a software bug hampered delivery
Rather than point fingers and push "blame" on the third party the company called it a "software issue internally," said CEO Jennifer Hyman.
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Former Weight Watchers CTO 'hated' Microsoft and shed its active directory platform
The weight loss company was primarily a Microsoft shop when it began breaking free from the legacy provider's services.
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What does a 130-year-old company do to fix a modern-day communications problem?
It's a common problem: Legacy companies are fighting to remain competitive in a modern world. Yamaha found its solution with global cloud communications and collaboration software.
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Opinion3 ways to drive a customer-first engineering team
When push comes to shove, many executives fall short in creating actionable short-term goals and broader culture standards that align with a customer-first vision.
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9 key digital transformation mistakes — and how to avoid them
Failure to grasp the full impact of the digital age and unwillingness to plan accordingly will run more businesses into the ground.
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From radios to drones: How a humanitarian CIO saves lives with tech
As CIO of the UN's World Food Programme, Enrica Porcari has seen war-torn countries firsthand. She works to bring crisis victims into a digital society.
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