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How a public power utility forges the path to a digital future

The "shift of any utility, and especially NYPA, from a traditional utility to a digital utility, is shifting the mindset of folks who have been here many years," said CIO Robert Piascik.

Report: Every company 'needs to be a tech company'

Workplaces are increasingly adopting new technologies to make work more efficient, and employers will need to find the talent to match.

UPS plans delivery routes for 21M packages on Google Cloud

Brands are hard pressed to adopt Amazon Web Services because they fear storing their data on a competitor's cloud. 

Wipro's hackers lived for years before breach

The breach enabled intruders to launch phishing schemes against "at least a dozen" of the company's customers, reported KrebsonSecurity. 

Alexa in the warehouse? How voice applications are changing and growing

As e-commerce order volume spirals upwards and delivery windows shrink, workers need innovations to meet picking, packing and shipping goals.

Workers afraid to ask for training for fear of appearing incompetent

About half of workers said their employer penalizes them for not having the right skills, research from Sitel found.

Hardware as a service makes inroads beyond printers

HaaS is become appealing to companies that don't want to pay for in-house IT, especially in the retail/wholesale sector.

Netflix relies on Python as programming language gains industry prominence

Python is the fastest growing programming language, according to Stack Overflow's 2019 Developer Survey of almost 90,000 global developers.

Collaboration market is Slack's to lose, but going public airs struggles

The temperament of the market is just half the battle. Slack needs paying customers to support its viability on the market and in the enterprise.

Open source security improves as companies take on patch deployment

Bad actors depend on the popularity of open source, making it a prime target. Attackers look for organizations neglecting timely fixes. 

Us vs. them: Vendors duel over open source project administration

In the open source market, some companies are pointing at AWS as the villain. This creates the opportunity for others to come across as open source heroes.

Bank of America keeps pace with yearly $3B spend on new tech initiatives

The tech budget for 2019 is expected rise 10% as a result of tax reform and yielded savings. 

San Francisco to consider 'IPO tax' to address inequality

Supervisor Gordon Mar's proposal would put a 1.12% payroll tax on stock compensation, on top of the existing 0.38% payroll tax.

IBM grows quantum computing initiative with new partner universities

The expansion of the company's Q Network adds to the steady stream of recent partnerships between tech corporations and colleges.

Opinion

Mistakes to avoid when bringing new IT leaders into an organization

With steep (and rising) acquisition costs and a short tenure, companies must create an environment that allows technology leaders to hit the ground running, writes A.T. Kearney's Joshua Swartz. 

In financial services, migrating to the cloud requires flexibility and sensitivity

The sector has wavered toward cloud acceptance, weaving it into services when customers — and compliance standards — permit.

Microsoft nixes 60-day password reset policy

The password reset policy was a staple for users, though according to Microsoft, an "ancient" one.

4 questions to ask before adopting security as a service

Everyone is "trying to do everything as a service anyway," said Frank Konieczny, U.S. Air Force CTO, but because the services are expected, asking the right questions doesn't always come naturally. 

Slack builds 'bridge' for email communication, workflow development

"We'll never try to recreate those original applications at the service level or rebuild all the functionality of those applications inside Slack," said Andy Pflaum, director of product management, interoperability at Slack. 

How McDonald's super sizes its data for an optimized supply chain

The restaurant giant will use artificial intelligence to change its drive-thru menus, enabling new capabilities behind the scenes in demand planning.

Workers accuse Google of retaliation for organizing efforts

The two employees organized the November walkout of 20,000 Google workers, according to an internal letter obtained by Fortune.

Key to success for cyber resilient companies: Frequent communication with leadership

Support from leaders empowers security professionals to ensure the integrity of their digital economy as more tools are introduced by non-technical employees.

Deep Dive

Microsoft overcame its bad reputation, can Facebook do the same?

The reputation of Bill Gates and Microsoft today bears little resemblance to what it was in the '90s but Facebook is having a harder time. 

Xerox names new CTO, pushes for digitally savvy operations

Improving IT and building its technology-focused leadership is one of Xerox's five pillars to drive revenue growth.

Report: AI industry has 'diversity crisis'

The AI Now Institute says that tech companies need to do more to diversify their ranks, including changing hiring practices, achieving pay equity and committing to hiring transparency.