The Latest

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    5 Gartner predictions about IT’s future

    As CIOs head into 2026, they’ll have to figure out where AI is useful and where overreliance creates a decline in skills critical to the business.

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    Vendors don’t have answers to the ROI for AI question

    Salesforce CEO Marc Benioff underscored how agentic AI is changing vendor-enterprise relationships during Gartner’s conference Tuesday. 

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    Climbing costs, skills loss and other AI warnings for CIOs

    Amid seismic change for IT leaders, enterprises need to curate survival kits to mitigate reliability and cost challenges, Gartner analysts said. 

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    AI shapes cloud spend amid adoption efforts

    AI adoption is increasing enterprise cloud spending, pushing CIOs to balance cost management with multicloud strategies and energy-intensive infrastructure.

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    Sean Gallup via Getty Images
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    AWS outage puts spotlight on IT durability

    The downtime serves as a reminder to CIOs that recovery strategies separate from their primary cloud vendor are key to business continuity.

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    Many IT leaders click phishing links — and some don’t report them

    Fear of punishment or termination could be driving executive reticence to disclose the incidents, according to an Arctic Wolf report. 

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    Caitlin Mullen/CIO Dive
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    Chase enlists generative AI to drive modernization

    While initially skeptical of the technology, the bank deployed guardrails and governance to allay accuracy concerns.

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    Spencer Platt / Staff via Getty Images
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    Windows 10 end-of-support boosts global PC shipment growth

    Despite the global rush to upgrade PCs before Windows 10 support ended, North America saw only modest growth, according to Gartner.

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    Tech vendors switch up pricing models to offset rising cloud costs

    Significant delivery costs for AI products and soaring cloud spend is driving providers to reassess pricing structures, according to a Revenera report.

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    Jack Taylor via Getty Images
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    AI risks pack a punch, but governance provides a buffer

    Enterprises strengthen governance and focus on responsible practices as more than 3 in 5 suffer AI risk-related losses of more than $1 million, EY data shows. 

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    Whataburger taps tech chief to guide infrastructure rollout

    Rohit Kapoor, formerly EVP and CIO at Claire's, will be tasked with leading an expansion of the company's digital infrastructure in support of its growth plans.

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    Michael M. Santiago via Getty Images
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    Banks chase AI-fueled efficiencies

    Financial firms, including Wells Fargo and Goldman Sachs, invested substantial resources in technology initiatives during the third quarter.

  • A sign for CitiBank is seen on the bank branch in Manhattan on March 01, 2024 in New York City.
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    Spencer Platt / Staff via Getty Images
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    Citi rolls out prompt training requirement to most staff

    Employees have written more than 6.5 million prompts for the company’s AI platforms thus far this year as adoption advances.

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    AI-optimized IaaS spend will more than double in 2026

    Infrastructure as a service for AI is skyrocketing among enterprises while tech giants continue to forge partnerships and make their own deep investments. 

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    Jacob Wackerhousen via Getty Images
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    CIOs, CEOs split on key tech decisions

    More than 2 in 5 CIOs say they clash with CEOs over the need for more IT investments, according to Netskope research. 

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    Ralph Lauren elevates AI to the C-suite

    Naveen Seshadri, the retailer’s global chief digital officer, took on an expanded role this month. 

  • A sign is posted in front of Oracle headquarters on March 11, 2024 in Redwood Shores, California
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    Justin Sullivan / Staff via Getty Images
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    Oracle teams up with AMD, Nvidia to boost cloud infrastructure

    The company is leaning on the chipmakers to amplify its Oracle Cloud Infrastructure offerings as AI demand grows. 

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    Brian Tucker/CIO Dive
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    Salesforce unveils its Agentforce 360 platform to build, deploy AI agents

    Vendors, including Google, Amazon and now Salesforce, are combining agentic tools into unified platforms to ease access.

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    IT must lean on facility managers to secure networks, report shows

    Tech leaders know breach prevention but facilities managers know the building systems that threat actors are increasingly targeting, says a cybersecurity specialist.

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    Alamy
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    CIOs will gravitate toward purpose-built infrastructure in 2026

    Companies are preparing to align their systems with growing AI use as executives seek lower cloud costs, according to Info-Tech Research Group.

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    Justin Sullivan / Staff via Getty Images
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    Bank of America fires up generative AI payments assistant

    AskGPS was trained on more than 3,200 internal documents by the company’s in-house engineering team and rolled out last week.

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    Courtesy of Gap Inc.
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    Gap partners with Google Cloud to advance AI strategy

    In its quest to become a digital-first business, the retailer will add a unified, AI-powered platform to its tech stack that opens up access to Gemini, Vertex AI and BigQuery. 

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    Lindsey Wilkinson/CIO Dive
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    AWS launches Quick Suite in latest hyperscaler agentic push

    The platform combines research, business intelligence and automation capabilities into one hub, the company said Thursday.

  • SAP logo is seen on an office building in Walldorf, Germany, on June 1, 2025.
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    Daniela Baumann via Getty Images
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    SAP opens data pipeline to Google Cloud

    The ERP provider linked its Business Data Cloud to the hyperscaler’s BigQuery platform with more integrations to follow, the company announced Monday.

  • n this photo illustration, Gemini's homepage is seen on a phone on March 18, 2024 in New York City.
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    Michael M. Santiago via Getty Images
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    Google centralizes agentic AI with Gemini Enterprise

    The platform combines Gemini models, first and third-party agents and what was formerly known as Agentspace. 

    Updated Oct. 9, 2025