- ServiceNow is planning to train one million people on its platform by 2024 through a new initiative called RiseUp, the company announced Wednesday.
- RiseUp will focus on new entrants to the technology field, those looking to gain expertise on different tech platforms and individuals wanting to make a career change, according to Cat Lang, SVP of education.
- In a bid to expand what it means to be a tech worker, the program will focus on soft skills, including critical thinking, interpersonal communication and creativity, as well as technical skills.
Enterprise leaders have been clear: talent shortages can halt transformations, slow operations and cost money and time.
Many companies have worked to retain existing talent, especially as the number of job postings outweighs available candidates. In September, the unemployment rate dipped to 2.1% while employers looked to fill 302,000 technology roles, according to a CompTIA review of U.S. Bureau of Labor Statistics.
In RiseUp, users will have access to more than 600 free courses and 18 job-related certification paths under a flexible program, as well as access to networking opportunities and virtual events.
In addition to the skills component, the company is planning to grow its partner placement program, with the expectation to scale to 25 total partners hiring RiseUp participants by the end of 2023.
When businesses show that they are willing to support employees on their next adventure through reskilling or upskilling, businesses will find that their retention rates have benefited. Upskilling can engage the workforce and create a workplace learning environment that allows employees to advance.